Customer Services Full-time Jobs in Saudi Arabia

A receptionist is required to work at a prestigious medical center, possessing excellent communication skills and experience in the healthcare field. The ideal candidate should be able to handle patients professionally and empathetically, with proficiency in using computer programs and medical appointment management systems.

Main tasks:

• Receiving patients, registering their data, and organizing their appointments

• Coordinating between patients and doctors and organizing clinic schedules

• Managing phone calls and responding to inquiries from patients

• Dealing with medical insurance and admission and registration procedures

• Organizing and regularly updating medical files

• Assisting in payment and billing procedures

• Maintaining cleanliness and organization in the reception area

• Welcoming guests and providing them with the required support.
• Effectively managing reservations through hotel booking software.
• Communicating in excellent English.
• Adapting to changing work shifts.

• Ages 24 to 30.
• Certificates or experience in hospitality and tourism are preferred.
• Full knowledge of hotel reservation programs.

• Handle customer transactions accurately and efficiently.
• Process payments and operate the Point of Sale (POS) system.
• Provide excellent customer service and support to enhance customer satisfaction.
• Assist with sales and promote our coffee offerings.

• Experience with Point of Sale (POS) systems (Odoo is a plus).
• Basic math skills for handling transactions.
• Strong customer service and sales skills.

• Managing all social media accounts (Instagram, TikTok, Twitter, Snapchat, LinkedIn, website).
• Creating a monthly content strategy in collaboration with the marketing team.
• Crafting posts and writing attractive and professional Captions (in Arabic).
• Implementing creative Storytelling campaigns to showcase projects and real estate units in an emotional and appealing way.
• Monitoring and analyzing account and post performance and providing periodic reports (Analytics).
• Interacting and responding to comments and inquiries in coordination with sales.
• Monitoring real estate market trends and innovating fresh content that aligns with the target audience.
• Managing advertising content and updating promotional offers concurrently with the campaigns team.
• Coordinating with the photographer and editor to ensure that the content is presented attractively and consistently with the visual identity.

• At least two years of experience in managing social media platforms.
• The ability to write marketing and creative content professionally.
• The ability to analyze data using tools like Insights and Google Analytics.
• A passion for creating real estate content and knowledge of the characteristics of the Saudi audience.
• Skill in coordinating ideas with the design and editing team.
• Experience or background in the real estate sector is preferred.

• Competitive monthly salary + performance bonuses.
• Opportunity for creativity and innovation in a developed marketing environment.
• Continuous support for skill development and obtaining accredited certificates.
• Flexibility in execution within an integrated and visual marketing plan.

• Handle cash transactions with accuracy and efficiency.
• Scan goods and ensure accurate pricing.
• Collect payments and issue receipts, refunds, and change.
• Maintain a clean and organized workspace.
• Balance the cash register at the end of each shift.
• Provide excellent customer service.

• Cash handling and transaction processing skills.
• Experience with POS systems and strong mathematical skills.
• Excellent customer service and communication skills.
• Organizational and time management skills.
• Ability to work in a fast-paced environment and handle stressful situations.
• Prior experience in the hospitality industry is a plus.
• High school diploma or equivalent.
• Fluency in Arabic and proficiency in English is preferred.

• Greet and assist visitors and clients with warmth and professionalism
• Answer and direct phone calls and emails efficiently
• Keep the reception area clean, welcoming, and well-organized
• Manage appointments and provide basic administrative support
• Assist with event logistics and internal coordination when needed

• Strong communication and people skills
• Well-organized, proactive, and detail-oriented
• Basic proficiency in office software (emails, calendar tools, etc.)
• Fluent in Arabic and English
• Previous experience in a receptionist or administrative role is a plus

• Be part of a supportive, creative team
• Work in a dynamic and growing company
• Gain hands-on experience in both administrative and event-related tasks

• High school diploma or relevant work experience
• Ability to maintain a positive attitude
• Excellent communication skills

• Provide positive outcomes from guest inquiries in a timely manner.
• Ensure a smooth and efficient reception process for guests, including check-in and check-out.
• Complete audit procedures as required.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service at all times.
• Participate in training as needed and assist in Night Team's training efforts.
• Have knowledge of hotel room categories, rates, packages, and promotions.
• Maximize room occupancy using upselling techniques.
• Follow correct procedures for cash handling and foreign currency acceptance.
• Comply with all security, fire regulations, and health and safety legislation.
• Assist other departments when necessary.

• Experience in a customer-focused industry.
• Completed high school certificate or equivalent.
• Positive attitude with excellent communication skills.
• Commitment to delivering high-quality customer service.
• Good grooming standards.
• Ability to work independently and as part of a team.
• Competence in IT systems.

• Providing reception services and maximizing room occupancy through effective upselling techniques.
• Efficiently handling guest check-ins and check-outs while ensuring accurate audit procedures are followed.
• Maintaining a high level of customer service and keeping management informed of guest feedback and concerns.
• Demonstrating knowledge of hotel services and adhering to health and safety regulations.

• Previous experience in a customer-focused role.
• Strong communication skills and a positive attitude.
• Ability to work effectively both independently and as part of a team.
• Competence in IT and cash handling will be advantageous.