Technical Support Jobs for Fresh Graduates in Saudi Arabia

Join our team as a mobile phone maintenance technician
We are looking for a distinguished candidate to join our team in Riyadh. We offer an inspiring work environment with many job benefits.

Job Benefits:

• A salary starting from 5000 riyals including allowances, with a monthly commission system.
• Two days off per week.
• On-the-job training.
• Medical insurance.

If you are seeking a professional job opportunity and wish to be part of an outstanding team, we invite you to visit the nearest exhibition you are interested in working for.

Introduction:
The job is a great opportunity to join a growing company in Riyadh where we strive to provide the best customer services.

Responsibilities:
- Handling customer inquiries and providing the necessary support.
- Effectively addressing complaints and suggestions.
- Working as part of a team to enhance customer experience.

Requirements:
- High school diploma at a minimum.
- Excellent communication skills.
- Ability to work under pressure.

If interested, please send your CV to the mentioned email.

Job Title: Customer Service Specialist

Job Description: Responsible for establishing and defining performance indicators and quality standards in customer service. Also participates in developing customer service procedures and guides to ensure the highest levels of quality and professionalism. The job includes analyzing the strengths and weaknesses of the current system and preparing relevant documents and reports.

Main Duties and Responsibilities:

• Conducting in-depth studies and analyses to identify key performance indicators and quality standards.
• Participating in updating procedures and customer service guides to ensure an effective response to customer demands and requirements.
• Developing innovative programs that contribute to enhancing the customer experience and exceeding their expectations.
• Analyzing data to identify gaps in the system and developing appropriate remedial plans.

Benefits: Working 6 days a week, professional work environment.

Qualifications: Bachelor's degree in Business Administration, Marketing, Advertising and Marketing Communication, Public Relations, or Customer Service.

Preferred Certifications: MCSE 2003, Microsoft Office Specialist, CCNA, Cambridge IT certifications, and training certifications in human resources.

Languages: Proficiency in Arabic and English.

About Us
Jawad Commercial Hospitality Company seeks to hire a customer service employee to join our dynamic team. We will be the point of contact between our current and potential customers, helping to enhance customer experience and satisfaction.

Core Responsibilities:

• Communicate with current and potential customers and meet their needs.
• Effectively resolve customer issues and complaints.
• Clarify information related to the products and services offered.
• Build lasting relationships with customers.

Requirements:

• The applicant must be Saudi national.
• Proficient in using a computer.
• Proficient in English at an advanced level.
• Strong verbal and telephone communication skills.
• Effective multitasking and time management skills.

Details:

• Work Location: Al-Qassim - Buraidah.
• Job Type: Full-time.
• End of Advertisement Date: 20250807.