Technical Support Full-time Jobs Saudis only in Saudi Arabia

Job Opening: Customer Service Representative (Saudi Nationals Only)
Location: Riyadh, Saudi Arabia
Employment Type: Full-time
Start Date: ASAP

Job Summary:
We are seeking a dedicated and professional Customer Service Representative to join our growing team. As the first point of contact for our customers, you will play a vital role in ensuring a smooth and satisfying customer experience. This position is open exclusively to Saudi nationals in alignment with local employment regulations.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
• Resolve customer complaints and issues efficiently
• Provide product and service information to customers
• Maintain records of customer interactions and transactions
• Follow communication procedures, guidelines, and policies
• Collaborate with internal teams to address customer concerns

Requirements:

• Saudi nationality (mandatory)
• High school diploma or higher
• Excellent communication skills in Arabic and English
• Proven customer support experience is a plus
• Ability to work under pressure and handle high-volume inquiries
• Familiarity with CRM systems and practices is preferred

Join Keeta as a Customer Service Representative!
At Keeta, the international subsidiary of Meituan, we're on a mission to revolutionize food and consumer product delivery worldwide. With our core belief: 'We help people eat better, live better,' we're making a transformative impact in the delivery sector.

Your Role:
- Handle customer inquiries and complaints via phone, chat, email, or any other channel deemed fit for providing support to our customers (customers/riders/merchants).
- Provide detailed information about our products and services.
- Assist customers with order placement, modifications, and cancellations.
- Track and monitor delivery statuses, coordinating with logistics and relevant departments to ensure timely deliveries.
- Resolve issues related to delivery, payment, or service dissatisfaction.
- Maintain professionalism and brand alignment.
- Collect and report customer feedback to management to improve service quality.
- Participate in training sessions to stay updated on product or policy changes.
- Willingness to work in shifts that could be scheduled during a 24-hour window.

What We Need:
- Bachelor's degree required; recent graduates are encouraged to apply.
- 01 years of experience; fresh graduates with no prior experience are welcome.
- Saudi national.
- Fluent in both Arabic and English, with excellent communication skills.
- Preferred typing skills of 40 WPM.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and a customer-focused attitude.

Why Join Us:
At Keeta, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. You'll collaborate with a passionate global team across over 30 countries and be part of a company that’s transforming the delivery industry while supporting local communities.

A maintenance technician specializing in diagnosing and repairing mobile phone and electronic device malfunctions of all kinds, with experience in replacing damaged parts, installing accessories, and conducting regular maintenance to maintain device efficiency. He is characterized by the ability to handle precise tools and specialized software for fault detection, in addition to providing quick and effective solutions and outstanding customer service, while adhering to quality and safety standards.

Job: Customer Service Representative - Self Experts

If you want to join an enthusiastic team in the field of customer service, the Self Experts Center announces the availability of a Customer Service Representative position (Saudi national) to work in Jeddah. You will be part of a team that provides exceptional support to customers and ensures their positive experience.

Main Responsibilities:

• Receiving customer inquiries and providing appropriate support.
• Ensuring customer satisfaction and improving their experience.
• Following up on feedback and working to elevate service levels.
• Working as part of a team and contributing to the development of customer service mechanisms.

Required Qualifications:

• Saudi national.
• Previous experience in customer service.
• Strong communication skills and customer service orientation.
• Able to solve problems and handle various situations.
• Ability to work within a team.
• Proficient in both Arabic and English.
• Skills in improving customer experience and service quality.

Field engineer for point of sale devices for Al-Hamrani Global Company

Call Center - Technical Support
We are looking for an outstanding employee to join our team at e&enterprise as a specialist in the call center. If you are passionate about providing technical support and exceptional services to customers, we would love to welcome you to our team.

Job Details:
- Salary: 5500 SAR (including incentives)
- Shift system (7 hours a day – 1-hour break)
- 6 working days a week, 1 day off

Requirements:
- Nationality: Saudi only
- Proficient in English (speaking and writing)
- Educational background in Information Technology (diploma or higher)
- 1 to 3 years of experience (preferred experience in Fiber to the Home FTTH)

Main Responsibilities:
- Responding to customer inquiries and providing information about the FTTH service
- Troubleshooting technical issues related to connectivity and devices
- Assisting with billing, payments, and account updates
- Managing service upgrades, cancellations, and changes
- Handling complaints and ensuring timely resolutions
- Supporting customer retention and promoting additional services
- Monitoring service updates and customer satisfaction

Benefits:
- Social Insurance
- Medical Insurance
- 21 days of annual leave
- Organized and professional work environment
- Continuous training and professional development

Location:
Al-Quds neighborhood, King Abdullah Road, opposite the metro station (easily accessible from anywhere in Riyadh)

To Apply:
Send your CV to the email: j@**************************

Application Deadline:
August 102025