Technical Support Jobs for Fresh Graduates in Saudi Arabia

Join Napco National as a Customer Service Senior Officer!
Napco National is a leading Saudi company with a rich history since 1956 in the manufacturing and marketing of packaging solutions. We are looking for a dedicated individual to coordinate our customer service operations effectively.

Key Responsibilities:

• Coordinate daily with other senior officers to optimize daily shipments of goods.
• Receive, review, and approve all credit notes while specifying reasons for returns.
• Review and manage customer invoices to ensure they are archived correctly.
• Foster team development through targeted career plans, training, and performance evaluations.
• Coordinate with the logistics department to order vehicles for deliveries and arrange necessary documentation.
• Release backorders and communicate shortages to the Customer Service Department Manager.

About Us:
Napco National is committed to transforming visions into reality, contributing to the growth of the national industrial sector and building a sustainable future. We specialize in manufacturing innovative packaging solutions and provide comprehensive recycling services, serving clients across Saudi Arabia and beyond.

Join Napco National as a Customer Service Senior Officer!
Are you ready to be a part of a leading Saudi company that has been transforming visions into reality since 1956? At Napco National, we specialize in manufacturing and marketing innovative packaging solutions. As a Customer Service Senior Officer, you will play a vital role in our operations.

Responsibilities:

• Coordinate daily with senior officers to optimize goods shipments.
• Receive, review, and approve credit notes, ensuring accurate reasons for returns.
• Handle invoices signed by customers and maintain proper documentation in archives.
• Support team growth through tailored career development plans and training sessions.
• Work with the CLD to arrange vehicle deliveries and prepare related documents.
• Manage backorders and communicate shortages to the CSD Manager.

Why Join Us?
Be part of a team that values learning, development, and innovation. We offer a dynamic work environment that fosters growth while contributing to a sustainable future in the packaging industry.

About the Role
Join Radian Engineering Consulting Company as an IT Support Technician, where you will play a crucial role in ensuring the smooth operation of technology systems within the organization.

Key Responsibilities:

• Provide daily technical support to users, troubleshooting issues related to hardware, networks, and systems.
• Install and maintain computers, printers, and internal networks.
• Monitor system faults and coordinate with service providers as necessary.
• Manage user accounts and their permissions within systems.
• Perform data backups and ensure its integrity.
• Monitor network and device performance, reporting any risks or failures identified.
• Document technical work and procedures regularly.

Required Skills:

• Good knowledge of operating systems (Windows – Linux).
• Understanding of network fundamentals (LAN/WAN, TCP/IP).
• Diagnostic and troubleshooting skills.
• Ability to interact with users skillfully and professionally.
• Time management skills and ability to work under pressure.

We are looking for passionate individuals who are ready to take on challenges and contribute to our success. If you have the required qualifications and experience, apply now!

We at Apex Care Clinics are looking for an outstanding customer service employee to join our team in Al-Qassim.

Responsibilities:

• Providing support and assistance to customers via phone or email.
• Handling customer inquiries and efficiently resolving their issues.
• Directing customers to appropriate services based on their needs.

Required Qualifications:

• Previous experience in customer service is a plus.
• Strong communication skills.
• The ability to work under pressure.

To apply, please send your CV to the mentioned email.

Join Nature Touch Spa as a Receptionist Sales!

At Nature Touch Spa, we are committed to creating a soothing and rejuvenating experience for our clients. Now, we are looking for a dedicated Receptionist Sales to enhance our client service team in Dammam.

Role Overview:
The Receptionist Sales will be responsible for welcoming clients, answering phone inquiries, scheduling appointments, and ensuring a top-notch customer experience. This role also involves promoting our spa services and upselling various treatments and products.

Qualifications:

• Proficiency in receptionist duties and strong clerical skills.
• Excellent phone etiquette and communication skills.
• Exceptional customer service abilities.
• Attention to detail with strong organizational and multitasking skills.
• Knowledge of massage and wellness services is a plus.
• Familiarity with computer systems for booking and customer management.

Join us at Nature Touch Spa, where we focus on holistic care that calms the mind, body, and soul!

Job Opportunity in Customer Service
We are looking for outstanding customer service representatives to join our team in Dammam. If you are looking for a professional work experience with opportunities for professional development, this job may be suitable for you.

Responsibilities:

• Provide professional and effective customer support.
• Develop communication skills with customers.
• Achieve set performance goals.

Requirements:

• The applicant must be Saudi.
• Proficiency in English.
• Strong communication skills.

We offer a basic salary plus performance incentives, with full-time work and a break hour.

Join our team as a Customer Service Representative!
We are looking for an enthusiastic person to work in customer service in Dammam and Khobar. We offer a professional work environment and opportunities for career development.

Responsibilities:

• Providing support and assistance to customers.
• Communicating effectively via phone and other means.
• Ensuring customer satisfaction and resolving their issues.

Requirements:

• The applicant must be Saudi.
• Proficiency in English.
• Strong communication skills.

The total income will be 5,000 Riyals (basic salary + performance incentives). Come and join us!

Join ITB Company as an IT Support and Maintenance Technician!
In this role, you will be an essential part of our technical team, responsible for ensuring the functionality and performance of our IT systems and networks in Khamis Mushait, 'Asir, Saudi Arabia.

Key Responsibilities:

• Install and configure computers, software, systems, networks, printers, and scanners.
• Monitor and maintain computer systems and networks.
• Respond promptly to technical support issues and requests.
• Provide technical support (in-person or via phone).
• Set up user accounts for new employees.
• Repair and replace equipment as necessary.
• Test new technologies and software.
• Train junior staff members.
• Troubleshoot technical problems.
• Diagnose and repair faults.
• Resolve network issues.
• Support the launch of new applications.
• Document procedural support.
• Manage multiple cases simultaneously.
• Support technical tasks for Prince and Deputy Prince's office in the Asir region.

Qualifications:

• Bachelor's degree in Information Technology or a related field.
• Fluency in Arabic and English, both spoken and written.
• Attention to detail and listening skills.
• Problem-solving abilities.

Join our team as a Customer Service Specialist!
Master Bags Company in Al Khobar is looking for a male/female Customer Service Employee with a passion for providing excellent service to customers. You will play a key role in assisting customers by providing the information and support they need.

• Responsibilities:
  • Preparing and following up on price quotes.
  • Responding to customer inquiries and coordinating with relevant internal departments.
  • Tracking orders, invoices, and delivery status.
  • Updating customer data and sales reports.
• Requirements:
  • Saudi nationality.
  • Proficiency in English, both spoken and written.
  • Strong communication and organizational skills.

If you are interested, please send your CV with the job title in the subject line.

Join our team as a Customer Service Representative!
We are looking for an enthusiastic person to work in the field of customer service in Dammam and Khobar. We offer a professional work environment and opportunities for career development.

Responsibilities:

• Providing support and assistance to customers.
• Communicating effectively via phone and other means.
• Ensuring customer satisfaction and resolving their issues.

Requirements:

• The applicant must be Saudi.
• Fluency in English.
• Strong communication skills.

The total income will be 5,000 SAR (basic salary + performance incentives). Come and join us!

About the Role
Join Radian Engineering Consulting Company as an IT Support Technician, where you will play a crucial role in ensuring the smooth operation of technology systems within the organization.

Key Responsibilities:

• Provide daily technical support to users, troubleshooting issues related to hardware, networks, and systems.
• Install and maintain computers, printers, and internal networks.
• Monitor system faults and coordinate with service providers as necessary.
• Manage user accounts and their permissions within systems.
• Perform data backups and ensure its integrity.
• Monitor network and device performance, reporting any risks or failures identified.
• Document technical work and procedures regularly.

Required Skills:

• Good knowledge of operating systems (Windows – Linux).
• Understanding of network fundamentals (LAN/WAN, TCP/IP).
• Diagnostic and troubleshooting skills.
• Ability to interact with users skillfully and professionally.
• Time management skills and ability to work under pressure.

We are looking for passionate individuals who are ready to take on challenges and contribute to our success. If you have the required qualifications and experience, apply now!

Join the Ammar Association team as a reception representative at the booth!
We are looking for a talented person with strong communication skills to be part of our team in Medina.

Responsibilities:

• Welcoming and greeting visitors.
• Introducing the association and its services.
• Organizing the booth and interacting with beneficiaries.
• Representing the association in a positive and professional manner.

Requirements:

• Proficiency in speaking and communicating with others.
• Politeness and good appearance.
• Commitment to a neat appearance and attire that reflects the positive image of the association.
• Commitment and discipline in working hours.
• Full dedication to work throughout the working period without breaks.

Benefits:

• Seasonal job opportunity.
• Interactive field work environment.

Join Carly as a Customer Service Manager!
At Carly, we are redefining the automotive industry with our innovative e-commerce platform dedicated to enhancing the car buying and selling experience. We are seeking a full-time, on-site Customer Service Manager to lead our customer service operations in Riyadh.

Role Overview:
The Customer Service Manager will oversee day-to-day operations ensuring exceptional customer satisfaction and effective management of our customer service teams. Responsibilities include:

• Handling customer inquiries and support initiatives.
• Developing strategies to improve service quality.
• Analyzing customer service metrics to enhance performance.
• Ensuring a positive customer experience and upholding company standards.

Qualifications:
To succeed in this role, you should have:

• Strong expertise in Customer Satisfaction and Customer Service Management.
• Proficient analytical skills to assess metrics and identify trends.
• Excellent communication skills for effective interactions.
• Leadership skills to manage teams and drive performance.
• Familiarity with e-commerce platforms or the automotive industry is an added advantage.
• Bachelor’s degree in Business Administration, Management, or a related field preferred.

Join us in transforming the way cars are exchanged and be a part of an exciting journey at Carly!