Full-time Administrative Assistant Jobs in Saudi Arabia

About the Role

Saudia Cargo is seeking a diligent and detail-oriented Assistant Officer - Accounting to join their finance team. This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role is crucial for maintaining the financial integrity of the organization by ensuring the accurate and timely processing of invoices and payments to vendors and suppliers, managing expenses, and upholding compliance with company policies and procedures.

Key Responsibilities

• Receive and meticulously review invoices from vendors and suppliers to confirm accuracy and completeness before processing.
• Accurately enter invoice data into the accounting system, ensuring proper coding and classification for efficient financial tracking.
• Proactively follow up with relevant internal stakeholders to facilitate timely invoice approval and processing.
• Schedule and execute payments to vendors in accordance with agreed-upon payment terms and schedules.
• Prepare comprehensive payment batches and ensure all payments are disbursed on time to foster and maintain strong vendor relationships.
• Maintain and update vendor records, ensuring all contact information and payment terms are current and accurate.
• Effectively communicate with vendors to address invoice discrepancies, provide payment status updates, and respond to other inquiries.
• Perform regular reconciliations of accounts payable transactions and vendor statements to guarantee accuracy and identify any variances.
• Ensure strict adherence to all internal policies and external regulations pertaining to accounts payable processes.
• Implement and maintain robust internal controls designed to prevent fraud and minimize errors within the accounting department.
• Provide necessary documentation and clear explanations for accounts payable transactions to support internal and external audits.

Qualifications and Requirements

• Possess a Bachelor's degree in Finance, Accounting, or an equivalent field of study.
• Demonstrate 0-1 years of professional experience in an accounting or a closely related field.

Required Skills

• Proficiency in accounting principles and practices.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

About the Role

Nahdi Medical Co. is seeking a detail-oriented Accounts Payable Accountant to join their finance team in Jeddah, Makkah, Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience looking to develop a career in accounting within a leading healthcare company.

The Accounts Payable Accountant will be responsible for reviewing and recording financial transactions related to Nahdi's property rentals and petty cash management. This role requires a strong understanding of accounting principles and meticulous attention to detail to ensure accuracy and compliance.

Key Responsibilities

• Review and record financial transactions pertaining to Nahdi's property (stores, premises) rent.
• Review and record financial transactions related to petty cash.
• Review stores' petty cash and maintenance invoices, comparing them to received Excel sheets from stores to ensure consistency, accuracy, and validity of expenses.
• Conduct audits on a sample of stores to ensure the accuracy of petty cash by comparing it with bank statements and invoices, verifying that all expenses are valid and supported by necessary documentation.
• Ensure compliance of invoices by reviewing hard copies for adherence to Nahdi's policy regarding necessary signatures, approvals, and stamps.
• Enter compliant invoices into the system and forward them to the Accounts Manager for a secondary review.
• Manage the cheque log sheet by registering information for all cheques and following up with the dispatch recipient to ensure all cheques are returned and to prevent loss.
• Prepare for lease payments by reviewing Nahdi's Lease Contracts to ensure accurate and timely payments.
• Post lease payments to the correct account (Nahdi or Investor).
• Forward lease payment information to the NTI accountant for processing.

Qualifications and Requirements

• Bachelor's degree in Accounting.
• 0-1 years of experience in accounting.
• Proficiency in MS Office Suite.
• Fluency in both English and Arabic.

Required Skills

• Proficiency in MS Office Suite.

Work Environment and Schedule

This is a full-time, 100% indoor position located in Jeddah, Makkah, Saudi Arabia. The work schedule is 5 days per week, with 2 days off. Working hours are from 8:00 AM to 6:00 PM, which includes a 1-hour break.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Staff Accountant to join its team in Jeddah, Saudi Arabia. This full-time position offers an opportunity to contribute to a global luxury hospitality brand. As part of an international enterprise with over 100 hotels worldwide, the Staff Accountant will play a role in maintaining the company's standards of guest service and operational excellence. This position is integral to the financial operations and embodies the company's commitment to providing exceptional service.

Role Context and Values

As a Staff Accountant, the role involves upholding the core principles of The Ritz-Carlton, which focus on providing high-quality personal service and a luxurious experience for guests. This requires embodying trust, respect, and integrity in daily interactions. The Staff Accountant will learn and apply the values and creed of The Ritz-Carlton, becoming a part of the global team. The company is committed to providing opportunities for employees to become proud members of an organization recognized for its leadership in luxury hospitality. The foundational belief is that the company culture drives its success.

Key Responsibilities

• Not provided

Qualifications and Requirements

• Not provided

Skills

• Not provided

Work Environment and Additional Information

This is a full-time position located in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493. The role requires 0-1 years of experience. The Ritz-Carlton Hotel Company, *** is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. The company is committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. This position is classified as Management and is not a remote role.

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

• Manage guest registration and check-out processes efficiently and courteously.
• Handle cashiering duties and foreign exchange transactions accurately.
• Provide assistance for guest queries and requests, ensuring prompt resolution.
• Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
• Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
• Welcome guests warmly as they approach the reception desk.
• Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
• Assist guests in completing registration forms, verifying that all essential details are included.
• Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

• A minimum of 1 year of working experience in a hotel environment.
• Fluency in both written and spoken English, in addition to the Arabic language.
• A pleasant, friendly, and cheerful attitude.
• This position is open to Saudi Nationals only.

Required Skills

• Guest Registration
• Guest Check-out
• Cashiering
• Foreign Exchange
• Assistance with Guest Queries/Requests
• Stock Management
• Document Preparation
• Guest Welcome
• OPMS Records Management
• Guest History Management
• Specialized Instructions Management
• Registration Form Assistance
• Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

About the Role

Rotana Hotels is seeking Front Desk Agents for its Makkah, Saudi Arabia location. This full-time position is central to delivering professional and customer-focused service, ensuring guests have a memorable experience from arrival to departure. As a Front Desk Agent, you will be the primary point of contact for guests, representing the hotel's commitment to high service standards.

Key Responsibilities

• Provide prompt, courteous, and efficient service to all guests, aiming for high customer satisfaction through personalized service from arrival to departure.
• Personally greet guests by name, if known, and escort them to their rooms to ensure they feel expected and welcomed.
• Conduct in-room and hotel familiarization tours and assist guests with inquiries and requests regarding hotel activities.
• Maintain up-to-date knowledge of hotel information and local services, including operating hours, promotions, events, attractions, and other relevant details to respond to guest queries.
• Stay aware of daily rate levels and occupancy levels.
• Administer Front Desk cashiering standards accurately and comply with all established systems, policies, and procedures.
• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems.
• Maintain guest privacy by ensuring no guest details are disclosed.
• Demonstrate a complete understanding of the hotel's policies, procedures, and service standards, and possess full knowledge of hotel facilities and events.

Qualifications and Requirements

• A degree in hospitality is ideally required.
• Previous experience in a hotel's Front Office Department is essential.
• Excellent written and verbal English communication skills are mandatory.
• Knowledge in an additional language is a significant advantage.
• Strong interpersonal and problem-solving abilities are essential.
• Must be computer literate.
• Previous experience with Opera is an advantage.
• The ideal candidate will be customer-driven with a proactive personality.
• An outgoing, charismatic, and approachable character is desired.
• Ability to work well under pressure in a fast-paced environment.
• A team player who thrives in working with multi-cultural teams and guests.

Required Skills

• Customer Service
• Communication (Written and Verbal)
• Interpersonal Skills
• Problem Solving
• Computer Literacy
• Opera (PMS System)
• Teamwork
• Adaptability
• Customer Focus
• Taking Responsibility
• Recognizing Differences

Work Environment and Details

This is a full-time position based in Makkah, Makkah Province, Saudi Arabia. The role requires individuals who can work effectively in a fast-paced environment and contribute positively to a multi-cultural team and guest base.

About the Role

Grand Hyatt The Red Sea is seeking a dedicated Guest Service Officer to join our team. This full-time position is an integral part of the Rooms Division, focusing on the smooth and efficient operation of the Reception. The role involves providing a consistent and high level of service to all guests, ensuring an exceptional staying experience from arrival to departure.

Key Responsibilities

• Welcome all guests and ensure they have an exceptional staying experience.
• Contribute to the efficient operation of the Reception within the Rooms Division.
• Provide an excellent and consistent level of service to guests.

Qualifications and Experience

• A minimum of 2 years of work experience in hotel operations is required.
• Candidates should ideally possess a relevant degree or diploma in Hospitality or Tourism management.
• The role requires candidates to have 2-5 years of experience in total.

Required Skills

• Excellent customer service skills.
• Strong communication skills.
• Effective interpersonal skills.

Work Location and Eligibility

This full-time position is located in Jeddah and Makkah, Saudi Arabia. This opportunity is exclusively for Saudi Nationals.

About the Role

Jumeirah is seeking a dedicated Service One Agent, who must be a Saudi National, to join the team at Jumeirah Jabal Omar in Makkah. This role is integral to delivering Jumeirah's service standards and ensuring guests have memorable experiences. As a Service One Agent, you will serve as the main point of contact for guests, managing various inquiries and requests to facilitate a smooth and enjoyable stay. This position offers an opportunity for individuals passionate about hospitality to develop their careers with a luxury hospitality brand.

Context and Location

Jumeirah Jabal Omar Makkah is located near Masjid Al Haram and offers a combination of comfort, connectivity, and Arabian hospitality. The hotel features four towers, multiple dining venues, retail outlets, a fitness center, an executive lounge, and meeting facilities, with views of the Grand Mosque. The Service One Agent plays a key role in maintaining the hotel's commitment to guest service in this significant location.

Key Responsibilities

• Respond to all internal and external calls efficiently, following the hotel's standard greeting and communication protocols.
• Assist guests with inquiries regarding hotel services, facilities, reservations, and general information.
• Handle wake-up calls, emergency calls, and service requests accurately and promptly.
• Coordinate with departments such as Housekeeping, Engineering, Concierge, and Food & Beverage to ensure timely fulfillment of guest requests.
• Communicate effectively to support internal operations and guest satisfaction.
• Assist in managing guest complaints by providing information and escalating issues to the appropriate personnel when necessary.

Qualifications and Requirements

• A minimum of Secondary Education is required.
• Fluency in English is essential for effective communication.
• Experience required is 0-1 year.

Required Skills

• Strong problem-solving abilities to address guest needs and operational challenges.
• Effective decision-making skills for efficient and professional handling of situations.
• Excellent verbal and written communication skills for interacting with guests and colleagues.

Compensation and Benefits

This is a full-time position based in Makkah, Saudi Arabia. An attractive salary will be offered, paid in Saudi Riyals (SAR). In addition to remuneration, Jumeirah provides benefits including food and beverage benefits, reduced hotel rates across Jumeirah properties globally, leave and healthcare packages, flights home, and other employee benefits.

About the Role

The First Group Hospitality is seeking a Reservations Agent, specifically a Saudi National, to join their team in Jeddah, Makkah, Saudi Arabia. This role is essential for managing guest reservation inquiries, processing bookings, and delivering customer service to optimize room revenue and ensure guest satisfaction. As a primary point of contact for potential guests, the Reservations Agent will accurately record all reservations while promoting the resort's facilities, services, and special offers. The First Group Hospitality is a Dubai-headquartered hospitality management company with extensive experience in hotel operations, asset management, and F&B strategy, known for its tailored solutions to enhance efficiency and revenue.

This position is based in Jeddah, within the Silver Sands Beach community. The Reservations Agent will play a key role in upholding the service standards at this location.

Key Responsibilities

• Handle incoming reservation requests via phone, email, the resort's website, and online travel agents (OTAs).
• Process room reservations accurately and efficiently within the Property Management System (PMS).
• Provide guests with comprehensive information regarding room types, rates, packages, resort facilities, and local attractions.
• Upsell room categories, packages, dining experiences, and resort activities to maximize revenue.
• Monitor room availability and suggest suitable alternatives when requested accommodations are unavailable.
• Maintain precise guest profiles and reservation records.
• Process reservation modifications, cancellations, and special guest requests in accordance with resort policies.
• Collaborate with Front Office, Housekeeping, Sales, and other relevant departments to meet guest requirements.
• Respond promptly and professionally to all guest inquiries and address complaints.
• Ensure strict adherence to resort reservation procedures and rate policies.
• Assist in the preparation of reservation reports and occupancy forecasts.
• Stay updated on current promotions, seasonal packages, and resort offerings.

Qualifications and Requirements

• Previous experience in reservations, front office operations, customer service, or the hospitality industry is preferred.
• Familiarity with hotel reservation systems and Property Management Systems (PMS) such as Opera, Fidelio, or similar platforms is advantageous.
• Excellent verbal and written communication skills are essential.
• Strong customer service and sales skills are required.
• Ability to perform effectively under pressure and manage multiple tasks simultaneously.
• Good organizational skills and attention to detail are necessary.
• Proficiency in Microsoft Office applications is expected.
• Flexibility to work various shifts, including weekends and public holidays, is required.

Required Skills

• Reservations
• Front Office Operations
• Customer Service
• Hospitality Management
• Hotel Reservation Systems
• Property Management Systems (PMS)
• Opera
• Fidelio
• Verbal and Written Communication
• Sales Skills
• Organizational Skills
• Attention to Detail
• Microsoft Office Applications

Work Environment and Details

This full-time position is located in Jeddah, Makkah, Saudi Arabia. The role requires a Saudi National. Experience of 0-1 year in a relevant field is preferred.

About the Role

Longevity Wellness Hub is a pioneering establishment focused on enhancing human well-being and promoting graceful aging. We integrate quantum frequency scanning, advanced fitness protocols, and biohacking technologies to offer guests personalized experiences that optimize physical, mental, and emotional health. The hub also serves as a community space for wellness-focused events. We are seeking a dedicated and personable Front House team member to join our full-time, on-site team in Jeddah. This role is crucial as you will be the primary point of contact for our guests, ensuring their experience from arrival is welcoming, professional, and seamless.

Key Responsibilities

• Serve as the initial point of contact for all guests, extending a warm and professional greeting.
• Efficiently manage guest check-in and check-out procedures.
• Maintain a consistently welcoming and professional atmosphere within the reception area.
• Respond to guest inquiries accurately and courteously, whether in person, via telephone, or through online channels.
• Schedule and confirm appointments for various wellness services and sessions.
• Provide clear and comprehensive information regarding services, membership options, and upcoming events.
• Coordinate effectively with wellness practitioners and operations staff to ensure smooth service delivery.
• Ensure the reception area is always clean, organized, and presentable.
• Handle payment transactions accurately and manage basic administrative tasks.
• Facilitate the smooth flow of guests through their scheduled sessions and activities.
• Actively promote upcoming programs and community events to guests.
• Gather guest feedback to contribute to service improvement initiatives.
• Assist with various front-of-house operational needs as they arise.
• Develop a thorough understanding of all services offered to effectively assist clients.

Qualifications and Requirements

• Demonstrated strong interpersonal skills and communication abilities to build rapport and create a welcoming environment for diverse guests.
• Excellent verbal and written communication skills for handling inquiries, explaining services, and supporting professional correspondence.
• Proven customer service experience, with an emphasis on hospitality, problem-solving, and maintaining a high standard of guest care.
• Comfort and confidence in presenting information and explaining offerings, memberships, or wellness programs in an engaging manner.
• Previous experience in a front desk, reception, or hospitality role, preferably within the wellness, fitness, spa, or healthcare sectors.
• Proficiency in using scheduling systems, basic office software, and payment processing tools.
• A high level of professionalism, reliability, and meticulous attention to detail.
• Ability to effectively manage multiple tasks simultaneously in a dynamic environment.
• Fluency in English is essential.
• Arabic language skills are highly beneficial for effectively serving our local guest base.
• Willingness and ability to work on-site in Jeddah.
• Flexibility to work varied hours, including evenings and weekends, as required by operational needs.

Required Skills

• Interpersonal Skills
• Interpersonal Communication
• Verbal Communication
• Written Communication
• Customer Service
• Hospitality
• Problem Solving
• Guest Care
• Presentations
• Scheduling Systems
• Basic Office Software Proficiency
• Payment Processing Tools
• Attention to Detail
• Task Management

Work Environment and Details

This is a full-time, on-site position based in Jeddah. The role requires flexibility to work varied hours, including evenings and weekends, to meet operational needs. Longevity Wellness Hub is located within the Makkah region.

About the Role

Everhires is seeking Restaurant Staff to join a hospitality company in Jeddah. This company focuses on premium coffee experiences, fresh bakery products, and delivering exceptional customer service. They aim to create a welcoming atmosphere through high-quality food, specialty coffee, and memorable guest experiences, driven by a commitment to quality, teamwork, and attention to detail.

This is a full-time opportunity located in Jeddah, Makkah, Saudi Arabia. The company is looking for individuals with 2-5 years of experience to contribute to various roles within their establishment.

Key Responsibilities

• Welcome guests professionally and manage seating arrangements to ensure a smooth service flow (Reception/Host).
• Supervise daily floor operations, support service staff, and uphold customer service standards in a busy coffee shop environment (Captain).
• Prepare and serve specialty coffee beverages with precision, including espresso preparation and latte art (Barista).
• Assist the Pastry Chef in preparing pastries and desserts, contributing to kitchen operations while adhering to quality and hygiene standards.
• Support daily bakery operations by assisting with dough preparation, baking, and general pastry production.

Qualifications and Requirements

• Previous experience in a hospitality setting is preferred for the Reception/Host role.
• Demonstrated experience in espresso preparation and latte art is required for the Barista position.
• Basic experience in dough preparation, baking, and pastry production is necessary for the Bakery Assistant role.

Required Skills

• Exceptional customer service and strong communication abilities.
• Proficiency in espresso preparation and latte art.
• Knowledge of specialty coffee standards.
• Skills in pastry preparation and dessert production.
• Adherence to hygiene standards.
• Competence in dough preparation and baking.

Work Environment and Details

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. The company is seeking candidates with 2-5 years of experience in relevant hospitality roles.

About the Role

The Department of Justice QLD is seeking a Court Services Officer to join their team in the Makkah Region. This role contributes to the modernization and improvement of the court system, focusing on safety, innovation, efficiency, and access to justice. As part of a team dedicated to shaping a more responsive court experience, this position offers an opportunity to impact the transformation of Queensland courts.

Role Purpose

The Court Services Officer is responsible for ensuring the effective execution of administrative processes, managing cases, and providing essential support to judicial officers within the courtroom. This role is integral to delivering comprehensive services to members of the public, judicial officers, and various internal and external stakeholders.

Key Responsibilities

• Ensuring the effective execution of administrative processes within the court system.
• Managing cases efficiently and accurately.
• Providing essential support to judicial officers in the courtroom.
• Contributing to the delivery of comprehensive services to the public, judicial officers, and stakeholders.

Qualifications and Experience

No specific qualifications or experience requirements were provided in the original advertisement.

Skills

No specific skills were detailed in the original advertisement.

Work Details

This is a full-time position located in Makkah. Applications will remain current for 12 months.

About the Role

Andaz Hotels is looking for a committed and talented Receptionist (Copeiro/Steward) to join its team in Mecca. This role plays a key part in the smooth operation of the kitchen and food and beverage departments, ensuring the highest standards of cleanliness, organization, and support for the operations teams, in line with Andaz's values and the brand's level of excellence.

The Andaz Makkah Hotel is an important addition to the growth of the Hyatt brand in the region, offering a luxurious lifestyle experience in the heart of the holy city. As an urban resort, Andaz Makkah invites guests to immerse themselves in the local culture and experience the true essence of Mecca.

Key Tasks and Responsibilities

• Washing, drying, storing, and organizing crockery, cutlery, kitchen equipment, and service items, strictly adhering to hygiene and food safety standards.
• Ensuring the general cleanliness of the kitchen, service areas, and adjacent areas, in accordance with internal standards and health authority requirements.
• Supporting chefs and customer reception teams in operational tasks and projects as needed.
• Maintaining storerooms, refrigerators, staff dining areas, and all food and beverage areas in a clean, organized, and properly equipped condition.
• Ensuring proper separation and waste management.
• Communicating effectively and collaboratively with kitchen and restaurant teams, contributing to a positive and efficient work environment.

Qualifications and Requirements

• Previous experience in similar roles is preferred, preferably in the hospitality or restaurant sector.
• Basic knowledge of hygiene and food safety standards (HACCP).
• Strong sense of responsibility, organization, and attention to detail.
• Ability to work effectively within a team and communicate clearly with various operational departments.
• Flexibility in working hours, including availability for shift work, weekends, and public holidays.
• Good physical ability and the capacity to perform tasks requiring moderate effort.
• Proactive attitude, spirit of mutual support, and willingness to learn.
• Basic knowledge of Arabic and English is preferred.

Core Skills

• Hygiene and food safety standards.
• Support for kitchen and food and beverage operations.
• Teamwork and effective communication.
• Responsibility, organization, and attention to detail.
• Proactive attitude and willingness to learn.

Job Details

Company: Andaz

Job Title: Copeiro/ Steward

Location: Mecca, Mecca Region

Job Type: Full-time

Required Experience: 0-1 year

Andaz offers opportunities for long-term career growth, a motivated and collaborative team, and a company that truly cares about its employees. As part of Hyatt, you will be part of a larger ecosystem, making a difference in people's lives, and joining a company that values empathy, well-being, respect, integrity, experimentation, and inclusivity.

Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities
Here's what you'll do during a typical day:

• Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members
• Secure individual bookings: Convert guest inquiries into confirmed reservations
• Maintain attention to detail: Record and process all reservations with accuracy
• Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades
• Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities

Qualifications
What It Takes to Make the Stay
At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:

• A passion for spreading the light and warmth of Hospitality.
• Acting with Integrity and always doing the right thing.
• Inspiring others through Leadership.
• A belief that Teamwork drives the best outcomes.
• A sense of Ownership and accountability.
• Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

About the Role

Fakeeh Care Group is seeking a dedicated and organized OBD Booking Senior Officer to join our team in Makkah, Saudi Arabia. This full-time position is crucial for ensuring the smooth operation of our outpatient clinics by managing doctor schedules, patient appointments, and related administrative tasks. The ideal candidate will be adept at handling a high volume of inquiries and possess excellent communication and customer service skills.

Key Responsibilities

• Accurately enter Outpatient Department (OPD) doctors' schedules into the system.
• Review the daily Outpatient Clinic schedule to ensure its accuracy and the availability of medical staff.
• Apply cancellations, sick leave, or any other changes to the outpatient clinic schedule sheet as provided by the Outpatient Director or via internal mail.
• Check physicians' leave requests to ensure that clinics are appropriately closed during their absence.
• Inform the Medical Records unit of any duplication identified in medical records.
• Perform all necessary call center functions to cover any shortages in OPD bookings.
• Respond to customer inquiries and complaints accurately and within the established time frame.
• Coordinate with medical staff and other departments to ensure that all scheduling conflicts or issues are resolved promptly.
• Monitor and track patient appointments to ensure efficient clinic flow and minimize patient waiting times.
• Assist patients with appointment rescheduling or cancellations, providing alternative options when necessary.
• Provide support to patients and families by giving clear directions to OPD facilities and assisting with any appointment-related questions.
• Perform other duties as assigned within the scope of the job.

Qualifications and Requirements

• Ability to handle a high volume of calls or inquiries in a timely and efficient manner.
• Experience required: 0-1 year.

Required Skills

• Strong communication skills.
• Excellent customer service skills.

Work Environment and Details

This is a full-time position located in Makkah, Saudi Arabia. The role is integral to the operational efficiency of Fakeeh Care Group's outpatient services.

About the Role

Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Jeddah and Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to creating memorable guest experiences. As a Guest Experience Expert, you will be empowered to take initiative and provide a range of services to enhance the guest journey from arrival to departure. Your role will involve ensuring every guest interaction, from operational tasks to addressing requests and sharing local insights, contributes positively to their overall experience.

Sheraton Hotels & Resorts, a brand within Marriott International, has been a place for people to gather and connect since 1937. We aim to invite, welcome, and connect guests through engaging experiences and thoughtful service. If you are a team player committed to delivering meaningful guest experiences and contributing to our mission, we encourage you to explore this career opportunity.

Key Responsibilities

While specific duties are not detailed, responsibilities for this role typically include:

• Delivering a range of services to guide guests throughout their stay, ensuring a positive experience.
• Taking initiative to address guest requests and operational needs proactively.
• Completing necessary reports and administrative tasks related to guest services.
• Sharing information about the local area to enhance the guest experience.
• Ensuring all guest interactions and transactions are handled professionally.
• Contributing to a safe work environment by adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets and upholding quality standards.
• Ensuring uniform, personal appearance, and communications are professional at all times.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.
• Must be able to stand, sit, or walk for extended periods.
• Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Willingness to perform other reasonable job duties as requested.

Required Skills

• Guest Services
• Customer Service
• Communication
• Problem-Solving

Work Environment and Location

This is a full-time, non-management position located at North Corniche, Jeddah, Saudi Arabia, 21424. The role is based in the Jiddah and Makkah regions of Saudi Arabia, with specific cities of operation being Jeddah and Makkah. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an environment where unique perspectives are celebrated. We are dedicated to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law.

Join Travel Gate Group as an HR Specialist!
We are seeking a dedicated HR Specialist to manage and organize all aspects of HR operations, including payroll and personnel matters, to ensure effective and accurate implementation of HR policies, achieving the highest levels of employee satisfaction.

Main Responsibilities:

• Ensure compliance with internal policies, procedures, and Saudi regulations.
• Collect and organize hiring documentation for new employees.
• Prepare job offers and contract drafts for selected candidates.
• Participate in the new employee orientation program, providing essential information about contracts and regulations.
• Maintain and update employee files, ensuring all employment documents are organized.
• Update information on government platforms (like Mudad, Muqeem, social insurance).
• Monitor the renewal dates for work permits and collect necessary documents timely.
• Manage employee relations and respond to basic inquiries about medical and financial benefits.
• Initial communication with medical insurance providers and assist employees with their queries.
• Ensure the accuracy of data added to the HR systems.
• Review and assist in preparing monthly payroll and benefits data.
• Document disciplinary procedures and maintain official records.
• Participate in updating internal regulations to comply with labor laws.

Qualifications:
Bachelor's degree in Business Administration or related field.

Experience and Skills:

• 2 to 5 years of experience in managing HR operations and personnel matters.
• Preferred experience in tourism and travel companies.
• Excellent knowledge of Saudi labor laws.
• Proficiency in MS Office.
• Strong organizational and time management skills.
• Experience in recruitment, selection, training, compensation, and benefits.
• Ability to build and maintain relationships with employees.
• Advanced English language skills.

Job Objective Providing administrative and organizational support for daily factory operations, contributing to the organization of correspondence, files, reports, and coordination between departments to ensure the workflow is efficient and regular. Main Tasks and Responsibilities - Organizing and maintaining administrative and paper and electronic records and files. - Preparing and printing letters, reports, and administrative forms. - Monitoring attendance, departure, and vacations in coordination with human resources. - Receiving calls and responding to inquiries and forwarding them to the relevant authorities. - Coordinating appointments and meetings and preparing meeting minutes when necessary. - Following up on purchase requests and office needs for the factory. - Data entry and updating approved records and systems. - Coordinating between different departments in the factory to ensure smooth operation. - Following up on email and official correspondence. - Assisting in preparing employee files, contracts, and circulars. - Preparing periodic reports related to administrative and operational activities. - Complying with factory policies, procedures, safety, and quality systems. - Executing any other tasks assigned by management within the scope of work. Required Qualifications - Diploma or Bachelor's degree in management or a related field. - Previous experience in administrative work or factories is preferred. - Proficiency in using Microsoft Office programs, especially Excel and Word. - High organizational skills and time management. - Ability to communicate and work within a team. - Ability to handle work pressure and accuracy in task execution. Authorities - Access to files and records related to administrative work. - Direct coordination with different departments to serve the interests of the work. - Requesting office supplies according to approved procedures. Key Performance Indicators (KPIs) - Accuracy and speed in completing administrative tasks. - Adherence to deadlines and required reports. - Quality of organizing files and data. - Level of cooperation and coordination between departments. - Adherence to factory policies and procedures. Working Hours and Days According to the factory's adopted work policy and operating schedule.

We are looking for an enthusiastic and organized administrative assistant to join our team, to contribute to supporting daily operations efficiently. Your primary responsibilities will include scheduling appointments, managing correspondence, and preparing necessary reports. If you have excellent communication skills and the ability to work under pressure, we invite you to apply.