Remote Guest services associate Jobs in Saudi Arabia

• Lead and manage teams to deliver high-quality managed services.
• Optimize network performance and ensure efficient operations.
• Enhance the overall customer experience through strategic initiatives.
• Oversee vendor management and commercial optimization strategies.

📢 Contract Opportunity – Marketing Partnership (Remote)
Qadha Company – Visual Production and Marketing
Qadha Company is opening the door for collaboration with professional marketers on a contractual basis to develop business and attract new clients within professional remote marketing partnerships.
🎯 Nature of the Opportunity
• Collaboration on a contractual basis with lucrative commissions for each client contracted
• Full flexibility in the working mechanism and time
• Marketing support and professional content from the Qadha team to complete contracts
✅ Tasks
• Attracting new clients for visual production and marketing services
• Presenting the company's services and convincing clients to contract
• Coordinating with the marketing team to close deals
🧠 Requirements
• Previous experience in marketing or business development
• Experience in visual production companies or marketing agencies is preferred
• A degree in marketing or equivalent is preferred
• High communication and relationship-building skills
• Seriousness and ability to achieve tangible results
💰 Benefits
• Competitive commissions with no maximum limit
• Long-term collaboration opportunity
• Working with a professional company in the field of visual production and marketing

Content Creator Specialist

Tasks and Responsibilities:

- Creating high-quality professional content that aligns with the company's identity and digital channels.

- Managing social media platforms (X- Google – Snapchat – TikTok – Meta – YouTube).

- Monthly content planning and coordinating with the design team for implementation according to the company's marketing goals.

- Filming cars and producing engaging videos that highlight the features of the cars and offers.

- Preparing content scripts (Captions – Scripts) in a creative and attractive way and providing creative design ideas.

- Analyzing content performance with periodic reports and improvement plans.

- Coordinating with the marketing and sales team to promote offers and campaigns.

- Managing comments and messages and enhancing interaction across platforms.

- Developing ideas and producing content.

Requirements:

- Work in person from the company headquarters in Riyadh.

- Practical experience of no less than 5 years in content creation and social media management.

- Excellent skills in filming and editing.

- Understanding the nature of content related to the automotive sector (preference).

- Content writing skills.

- Ability to manage marketing campaign content and engage with the audience.

- Creativity and the ability to generate new ideas continuously.

• Customer Support (Primary)
  • Respond to customer inquiries via email, chat, and phone/WhatsApp in a professional and helpful tone.
  • Handle common questions related to registration, onboarding, account access, schedules, and general support needs.
  • Troubleshoot basic issues, guide customers through next steps, and escalate complex cases to the appropriate team.
  • Follow communication guidelines to ensure customers receive consistent, accurate information.
  • Maintain a high level of customer satisfaction by being responsive, empathetic, and solution-focused.
  • Document customer interactions, outcomes, and follow-ups in the CRM or support tracker.
• Administrative Support (Secondary)
  • Support the team with admin tasks such as data entry, updating records, organizing documents, and maintaining accurate files.
  • Help coordinate schedules and meetings, including sending reminders and tracking attendance when required.
  • Prepare and maintain simple reports (*, daily support volume, resolution notes, candidate/customer status lists).
  • Assist with onboarding coordination, including checking submitted forms and confirming required details are complete.
  • Ensure tasks are completed on time, and communicate clearly when anything is missing or needs clarification.

• Experience: 1+ year in customer service, virtual assistant work, admin support, call center, or similar.
• Communication: Excellent written and verbal communication.
• Languages: English required; Arabic is a strong advantage.
• Tech skills: Comfortable using tools like Google Sheets/Excel, email platforms, CRMs, and chat tools.
• Remote readiness: Reliable internet, a quiet workspace, and the ability to work independently.
• Strong attention to detail and ability to follow instructions and processes.

• Experience handling support via WhatsApp Business, live chat systems, or ticketing tools.
• Familiarity with customers and cultural communication norms in the GCC region.
• Experience with onboarding, scheduling, or administrative coordination.

• Meet and exceed sales targets both individually and as part of a team.
• Recruit, train, and lead a team of sales executives towards success.
• Conduct business development in defined territories and industry applications.
• Promote our diverse product range effectively to clients.
• Create new business opportunities alongside our existing customer base.
• Report on new ventures and ideas suitable for the business.
• Contribute to sales and marketing strategy within allocated territories.
• Manage complex negotiations with mid to senior-level executives.
• Build rapport and foster long-term customer relationships.
• Support local, national, and international sales initiatives on projects.
• Engage with clients and participate in trade fairs to promote business globally.

• 5-7 years of quota-carrying sales experience.
• At least 5 years of experience in steel sales is mandatory.
• Proficient in CRM systems.
• Proven track record of exceeding sales quotas in steel.
• Strong communication skills, both written and verbal.
• Good understanding of the sales process and steel applications.
• Technical mindset for product application and sales.
• Knowledge of a second language is advantageous but not necessary.