Guest services associate Jobs in Saudi Arabia

• Execute the consumer activation plan built with SFP Deployment & Field teams to address business problems and opportunities.
• Support commercial planning by collecting relevant territory data to continuously optimize plans.
• Produce and maintain comprehensive competitor touchpoint analysis.
• Implement new evaluation tools and provide early feedback for continuous optimization.
• Ensure compliance with set processes and assist in tool development for commercial activities.
• Lead a team of 3rd party Brand Supervisors and Brand Representatives, ensuring they are equipped with necessary knowledge.

• KSA National.
• 3+ years experience in a sales/brand/business support role using analytics, preferably with an FMCG company.
• Proven track record of high achievement orientation and results-driven performance.
• Strong analytical thinking with the ability to adapt to new challenges.
• Excellent verbal and written communication skills.
• Consumer-centric mindset with a focus on enhancing customer experience.
• Fluency in English; Arabic is an advantage.

• Maintain a visitor log, documenting all visits with complete details and the purpose of each visit.
• Greet all guests with a warm smile and professional courtesy.
• Stay at your station during working hours except for emergencies.
• Communicate effectively with all departments regarding visitors or guests.
• Obtain scheduled visit agendas from departments and assist visitors accordingly.
• Ensure every visitor wears a visitor badge.
• Answer daily incoming phone calls from parents and coordinate with supervisors for swift responses.
• Provide on-site support at external marketing events.
• Organize guided tours for prospective parents or investors.
• Assist with scheduling and booking small meeting spaces.
• Maintain organized paper and electronic records.
• Perform any other tasks as assigned by the administration.

• Bachelor's degree; relevant coursework or training is a plus.
• Previous experience in a receptionist or administrative role; experience in an educational setting preferred.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office Suite and other relevant software applications.
• Excellent organizational skills with the ability to multitask.
• Demonstrated problem-solving skills.
• Ability to work collaboratively in a team-oriented environment.
• Fluency in Arabic and English is required.

• Callout Handling: Manage alarm calls, inbound customer queries, and technician calls, ensuring safety and effective communication.
• Inbound Support: Resolve customer queries and complaints, follow up on matters internally, and identify potential sales leads.
• Outbound Engagement: Conduct customer satisfaction surveys post-call and support local marketing initiatives.
• 24/7 Operations: Monitor service operations, prepare reports, and support the operations team with various KONE tools.

Required HR employee

A workplace announces its need for an HR employee who possesses experience and efficiency to join the team.

Requirements:

Experience of no less than 3 years in the field of human resources management

Ability to withstand work pressure

Multitasking and organizational skills

Seriousness, commitment, and good interaction


Advantages:

Professional work environment

The salary is determined after the interview according to efficiency and experience


📩 Those who find themselves qualified are requested to apply and contact to schedule an interview.

 Qualifications and Required Experiences:

• Diploma or Bachelor's degree in Business Administration, Tourism or a related field
• High leadership and organizational skills.
• Excellent communication and problem-solving abilities.
• Proficiency in using computers and management software.

 Personal Skills:

• Spirit of initiative and innovation.
• Ability to work under pressure.
• Good interaction with children and families.
• Flexibility in working hours, especially during seasons and holidays.