Full-time Operations Supervisor Jobs in Saudi Arabia

More than 512 Full-time Operations Supervisor Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Accounting Manager

Accounting Manager

📣 Job AdNew

XPL Solutions

Full-time

About the Role

XPL Solutions, a prominent provider of logistics solutions for multinational and local companies in Saudi Arabia, is seeking an experienced Accounting Manager. This role is integral to overseeing the company's operational accounting functions, ensuring the accuracy and integrity of financial records, supporting internal controls, and maintaining compliance with regulatory standards. The Accounting Manager will contribute to organizational efficiency and financial transparency, particularly given XPL's critical role in adapting and providing rapid logistics solutions within the Kingdom.

The primary purpose of this position is to manage all facets of the company's accounting operations, encompassing payment processing, account reconciliations, tax compliance, and financial reporting. The ideal candidate will possess a strong background in the logistics and transportation sector, with specific experience in third-party logistics (3PL) providers operating within the Saudi market.

Key Responsibilities

  • Supervise daily accounting operations, including accounts payable, accounts receivable, and general ledger transactions.
  • Ensure timely processing of all payments and proper reconciliation of all accounts.
  • Manage timely invoicing for customers.
  • Maintain accurate financial records in accordance with established accounting standards and company policies.
  • Monitor tax obligations and ensure full compliance with all applicable laws and regulations.
  • Oversee month-end and year-end closing processes, ensuring the accuracy of financial statements and reports.
  • Collaborate effectively with auditors and regulatory bodies during internal and external audits.
  • Lead and mentor a team of accountants, fostering high performance and professional development.
  • Implement process improvements and internal controls to enhance operational efficiency and mitigate financial risks.
  • Utilize ERP systems effectively for data integrity, reporting, and automation.
  • Leverage exposure to project-based logistics operations, including warehousing, transportation, distribution, and supply chain solutions.
  • Apply experience gained from working with logistics and transportation companies operating as third-party logistics providers within the Saudi Logistic Market.

Qualifications and Requirements

  • A Bachelor's degree in Accounting, Finance, or an equivalent field is required. Professional certifications in accounting are considered a plus.
  • A minimum of 8 to 12 years of relevant accounting experience is necessary, specifically within logistics, transportation, or third-party logistics (3PL) companies.
  • Strong expertise in financial reporting, budgeting, and reconciliation is essential.
  • Advanced proficiency in ERP systems, with a specific emphasis on SAP, is required.
  • A solid understanding of tax regulations and compliance requirements is mandatory.
  • Excellent leadership, communication, and analytical skills are necessary.
  • A keen attention to detail and the ability to manage multiple deadlines in a dynamic work environment are crucial.
  • Demonstrated experience with project-based logistics operations, including warehousing, transportation, and distribution.
  • Proven background working with logistics and transportation companies operating as third-party logistics providers within the Saudi Logistic Market.

Required Skills

  • Financial Reporting
  • Budgeting
  • Reconciliation
  • ERP Systems (SAP)
  • Tax Regulations and Compliance
  • Leadership and Team Management
  • Communication Skills
  • Analytical Skills
  • Attention to Detail
  • Project-based Logistics Operations
  • Logistics and Transportation Industry Knowledge
  • Third-Party Logistics (3PL) Operations

Work Environment and Details

This is a full-time position for an Accounting Manager at XPL Solutions. The role is based in Riyadh, Saudi Arabia. The position requires over 10 years of experience.

breifcase+10 years

locationRiyadh

2 days ago
OT Incident Response

OT Incident Response

📣 Job AdNew

Accenture Middle East

Full-time

About the Role

Accenture Middle East is seeking a skilled OT Incident Response professional to join its team in Riyadh, Saudi Arabia. This role is essential for maintaining the security and operational integrity of Operational Technology (OT) and Industrial Control Systems (ICS) environments. As a senior technical authority within the OT Security Operations Center (SOC), the position involves advanced threat hunting, OT-aware digital forensics and incident response (DFIR), and the development of detection capabilities. The role also includes mentoring junior analysts and serving as the primary escalation point for complex industrial threat scenarios, focusing on safeguarding critical infrastructure.

Key Responsibilities

  • Lead investigations and responses for complex, high-severity, and suspected targeted attacks against OT/ICS environments.
  • Conduct proactive, hypothesis-driven threat hunting across OT networks and assets, including the design and execution of hunt campaigns.
  • Perform OT-aware DFIR, including forensic acquisition and analysis of ICS hosts, engineering workstations, HMIs, controllers, and network captures, while preserving process safety and evidence integrity.
  • Design, build, and tune detection content and correlation rules, managing the detection engineering lifecycle for the OT SOC.
  • Operationalize OT threat intelligence, mapping it to detections via MITRE ATT&CK for ICS.
  • Define, document, and continuously improve OT incident response playbooks and runbooks.
  • Serve as the senior escalation point and mentor for L1/L2 analysts, providing technical coaching and quality review of investigations.
  • Lead and support OT tabletop exercises and purple team/adversary emulation activities.
  • Advise on OT network architecture, segmentation, and monitoring placement to identify and close detection gaps.
  • Produce executive and technical incident reports, briefing stakeholders on root cause, impact, and remediation strategies.
  • Support compliance, audit, and regulatory reporting aligned with NCA OTCC-1:2022, ECC, and ISA/IEC 62443, including incident notification expectations.

Qualifications and Experience

  • Bachelor's degree in Cybersecurity, Computer/Electrical/Instrumentation Engineering, or a related field. A Master's degree is considered a plus.
  • 6 to 10+ years of cybersecurity experience, with a minimum of 4 years specifically in OT/ICS security operations, DFIR, or threat hunting.
  • Deep expertise in OT protocols and ICS architectures (DCS, SCADA, PLC, SIS) and a strong understanding of the Purdue model.
  • Proven experience leading OT/ICS incident response and forensic investigations.
  • Strong command of OT monitoring platforms such as Nozomi, Claroty, Dragos, Tenable OT, and Defender for IoT.
  • Proficiency in SIEM detection engineering using platforms like Splunk, QRadar, or Sentinel.
  • Advanced working knowledge of MITRE ATT&CK for ICS, NIST SP 800-82, ISA/IEC 62443, and NCA OTCC.

Required Skills and Aptitude

  • Expert analytical, forensic, and reverse-engineering/malware analysis aptitude within an OT context.
  • Strong leadership, mentoring, and stakeholder management skills.
  • Sound judgment in balancing cybersecurity response with process safety and operational availability.
  • Excellent written and verbal communication skills in English; Arabic proficiency is strongly preferred for regulator and executive engagement.
  • Ability to perform OT incident response and threat hunting.
  • Proficiency in digital forensics and incident response methodologies.
  • Skilled in detection engineering and OT threat intelligence analysis.
  • Familiarity with MITRE ATT&CK for ICS, NCA OTCC-1:2022, ECC, and ISA/IEC 62443 standards.
  • Knowledge of OT protocols and ICS architectures, including the Purdue model.
  • Experience with OT monitoring platforms (Nozomi, Claroty, Dragos, Tenable OT, Defender for IoT) and SIEM detection engineering (Splunk, QRadar, Sentinel).
  • Understanding of NIST SP 800-82.
  • Strong general analytical and forensic skills.
  • Aptitude for reverse-engineering and malware analysis.

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires availability for on-call escalation and incident leadership outside of normal working hours. Preferred certifications include GRID, GCIP, GICSP, GCFA, or GREM (GIAC). Vendor expert-level certifications from Dragos, Claroty, or Nozomi are also highly valued.

breifcase5-10 years

locationRiyadh

2 days ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a member of the W Hotels team, you will uphold the brand's mission to "Ignite Curiosity, Expand Worlds" and its culture of "Whatever/Whenever." This position is part of Marriott International, fostering an environment where diverse backgrounds are valued.

Key Responsibilities

  • Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
  • Conduct regular inspections of guestrooms and public areas, holding staff accountable for corrective actions.
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
  • Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
  • Support and supervise an effective inspection program for all guestrooms and public spaces.
  • Understand and manage the department's impact on the property's financial goals, striving to achieve or exceed budgeted objectives.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
  • Participate in departmental meetings, conveying a clear and consistent message regarding departmental goals.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and track employee time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback to individuals.
  • Ensure employee recognition is actively practiced across all shifts and participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an "open door" policy, and review employee satisfaction results to identify and address employee concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate team successes and publicly acknowledge the contributions of team members.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to provide excellent customer service and emphasize guest satisfaction during all departmental meetings, focusing on continuous improvement.
  • Respond to and effectively handle guest problems and complaints, striving to improve service performance.

Qualifications and Requirements

  • High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service Excellence
  • Leadership and Team Supervision
  • Teamwork and Collaboration
  • Problem-Solving and Complaint Resolution

Work Environment and Location

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is part of the Housekeeping & Laundry category within W Hotels.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, and is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
Project Coordinator

Project Coordinator

📣 Job Ad

ADROYTS

Full-time
About the Role:
The Project Coordinator is responsible for supporting the planning, coordination, and follow-up of project activities to ensure that deliverables are completed on time and in line with agreed requirements. The role involves maintaining project documentation, tracking progress, coordinating with internal and external stakeholders, and supporting project managers in day-to-day project execution. The Project Coordinator plays an important role in ensuring smooth communication, proper documentation, and effective project follow-up.

Key Responsibilities:
  • Support project planning activities, including timelines, deliverables, milestones, and required resources.
  • Coordinate with project teams, clients, vendors, and internal departments to ensure smooth project execution.
  • Track project progress and follow up on pending tasks, deadlines, and action items.
  • Prepare and maintain project documentation, meeting minutes, status reports, and project trackers.
  • Support the preparation of project schedules, presentations, reports, and progress updates.
  • Assist in identifying project risks, delays, and issues, and escalate them to the project manager when required.
  • Coordinate meetings, workshops, and project-related communication with stakeholders.
  • Monitor project deliverables to ensure alignment with approved scope and quality standards.
  • Support procurement, invoicing, logistics, and administrative requirements related to projects.
  • Maintain organized records of approvals, correspondence, contracts, and project files.
  • Assist in closing project activities, collecting final documents, and preparing completion reports.

Qualifications & Skills:
  • Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.
  • Minimum of 2–4 years of experience in project coordination, project support, or administrative project roles.
  • Good understanding of project management principles, timelines, reporting, and documentation.
  • Strong organizational, follow-up, and coordination skills.
  • Ability to manage multiple tasks and communicate effectively with different stakeholders.
  • Professional certifications such as CAPM, PMP, PRINCE2 Foundation, or equivalent are preferred.
  • Proficiency in MS Office, especially Excel and PowerPoint; knowledge of project management tools is an advantage.
  • Strong attention to detail and ability to work under deadlines.
  • Good command of English; Arabic proficiency is an advantage.

breifcase2-5 years

locationRiyadh

15 days ago
Bids & Portals Coordinator - Arabic Speaker

Bids & Portals Coordinator - Arabic Speaker

📣 Job Ad

Kroll

Full-time

About the Role

Kroll, a global leader in risk and financial advisory solutions, is expanding its presence in the Middle East. We are seeking a detail-oriented and organized Bids & Portals Coordinator to join our team in Riyadh, Saudi Arabia. This role is integral to supporting client onboarding, managing supplier registrations, administering procurement portals, and coordinating responses to Requests for Proposals (RFPs) across the region, with a focus on the UAE and KSA. The position plays a vital role in ensuring Kroll is correctly registered and approved to engage with clients, supporting revenue growth and enhancing the client experience.

Key Responsibilities

  • Manage Kroll's supplier registrations on various client procurement platforms in the UAE and Middle East.
  • Maintain accurate company profiles on client portals, including business details, service categories, banking, tax information, and contact points.
  • Serve as a primary liaison between Kroll and client procurement teams in the Middle East.
  • Monitor portal notifications, track renewals, manage compliance questionnaires, and ensure timely submission of expiring documents.
  • Troubleshoot issues related to portal access, user permissions, account activation, and workflow processes.
  • Maintain a central tracker for all client portal registrations (active, pending, expired, at-risk).
  • Align procurement portal management and supplier onboarding with the commercial objectives and growth strategy of the Middle East region.
  • Develop and maintain standard operating procedures for client procurement portal management in the Middle East.
  • Collaborate with the global bid management team to refine RFP best practices.
  • Stay informed about evolving procurement regulations and compliance requirements across the UAE and Middle East.
  • Coordinate with Legal, Compliance, Finance, Tax, HR, IT Security, and other internal teams to gather necessary corporate documentation.
  • Facilitate the efficient completion of new supplier onboarding requests initiated by clients.
  • Support continuous improvement initiatives for vendor onboarding and portal administration.
  • Manage the end-to-end bid process for strategic RFP responses, including organizing check-ins and kick-off calls.
  • Review and summarize RFP requirements, define project workflows, and assign responsibilities to subject matter experts.
  • Collate CVs, credentials, and legal commentary according to RFP specifications.
  • Assemble and finalize compliant proposal responses.

Qualifications and Requirements

  • 2-5 years of experience in procurement operations, vendor registration, supplier onboarding, bid support, sales operations, finance operations, or commercial administration.
  • Proven experience working with large corporate, government, semi-government, or professional services clients in the UAE, KSA, or the wider Middle East.
  • Hands-on experience with procurement or supplier portals such as SAP Ariba, Etimad, Coupa, Oracle iSupplier, Jaggaer, Tejari, SAP Fieldglass, or similar platforms.
  • A strong understanding of vendor onboarding requirements, compliance documentation, and procurement workflows.
  • Familiarity with UAE business documentation, licensing, VAT, and compliance requirements.
  • Experience in a professional services, consulting, financial advisory, risk advisory, legal, accounting, or multinational corporate environment is advantageous.

Required Skills

  • Exceptional attention to detail and strong document management discipline.
  • Highly organized with the ability to manage multiple portals, deadlines, and stakeholders concurrently.
  • Excellent written and verbal communication skills.
  • Confidence in dealing with senior internal stakeholders and external procurement teams.
  • A practical problem-solver with the ability to follow up persistently and professionally.
  • Comfortable handling confidential company documentation.
  • Proficiency in Microsoft Excel, SharePoint, and the broader Microsoft Office suite.
  • Ability to establish structure within a role involving multiple systems, diverse client requirements, and dynamic deadlines.
  • Proficiency in Arabic is essential for this role.

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a willingness to travel between Kroll's Abu Dhabi and Dubai offices.

A Bachelor's degree in Business Administration, Commerce, Finance, Procurement, Operations, or a related field is preferred. Procurement, supply chain, project management, or business operations certification would be beneficial but is not essential. Experience supporting RFPs, public sector registrations, or government procurement platforms in the UAE would be a significant advantage.

Key success measures include ensuring accurate and up-to-date registration status across client portals, contributing to higher RFP win rates, reducing delays from incomplete onboarding, achieving faster turnaround times for registration requests, improving visibility for client-facing teams, minimizing billing or payment delays, and receiving strong stakeholder feedback.

breifcase2-5 years

locationRiyadh

8 days ago
Facility Management - Stakeholder Coordinator

Facility Management - Stakeholder Coordinator

📣 Job Ad

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a proactive and organized Stakeholder Coordinator to join its Facilities Management team in Riyadh, Saudi Arabia. This role is essential for ensuring the seamless delivery of facilities management services by facilitating effective coordination between the project, various government authorities, and external stakeholders. The Stakeholder Coordinator will act as a key liaison, managing communications and ensuring all necessary approvals and requirements are met to support operational efficiency. As a world-class engineering services and nuclear organization, AtkinsRéalis is committed to transforming infrastructure and energy systems by connecting people, data, and technology. This role offers an opportunity to contribute to significant projects.

Key Responsibilities

  • Act as the primary liaison with government authorities, municipalities, and external service providers to facilitate smooth operations.
  • Coordinate the acquisition of necessary permits, approvals, and access requirements for all facilities management activities.
  • Proactively track and follow up on all stakeholder-related issues that may impact ongoing operations.
  • Support the resolution of conflicts that may arise concerning facility usage, utility services, or access rights.
  • Maintain accurate and organized records of all stakeholder communications, agreements, and related documentation.
  • Assist in ensuring full compliance with all applicable local regulations and specific authority requirements.

Qualifications and Requirements

  • Diploma or Bachelor's degree in Business Administration or a related field.
  • A minimum of 1 year of experience in coordination or stakeholder management roles.
  • Familiarity with regulatory processes and authority coordination is preferred.

Required Skills

  • Strong coordination and stakeholder management abilities.
  • Excellent communication and negotiation skills.
  • Proficient organizational skills.
  • Familiarity with regulatory processes.
  • Experience in authority coordination.

Work Environment and Benefits

This is a full-time position based in Riyadh, Saudi Arabia. AtkinsRéalis offers a comprehensive benefits package designed to support employee well-being and career growth. This includes a tax-free salary, life insurance, medical insurance, annual leave, a company gratuity scheme, a discretionary bonus program, an annual flight contribution, transportation and housing allowances, and access to an Employee Wellbeing Program offering 24/7 specialist support in finance, legal matters, family care, personal health, fitness, and nutrition.

breifcase0-1 years

locationRiyadh

11 days ago
Senior Manager - Procurement (TU)

Senior Manager - Procurement (TU)

📣 Job Ad

Jasara Program Management Company

Full-time

About the Role

Jasara Program Management Company is seeking a highly experienced Senior Procurement Manager to support the procurement activities for major construction and infrastructure projects in Riyadh, Saudi Arabia. This pivotal role is essential in ensuring that supply chain, contract management, and supplier performance activities are accurately aligned with project objectives, timelines, and budgets. The Senior Manager will foster procurement excellence, ensure compliance, and create value across the company's project portfolio, working closely with the Procurement Director.

Key Responsibilities

  • Lead and manage the procurement team, setting individual goals, overseeing performance, and fostering development to enhance team productivity.
  • Ensure the timely delivery of all procurement activities, strictly adhering to Tender Event Schedule (TES) timelines.
  • Oversee the execution and management of complex contract agreements, maintaining effective communication with suppliers to ensure proper delivery of services and meet business needs.
  • Implement the overall procurement department strategy to effectively support the achievement of the organization's strategic objectives.
  • Lead the development and oversee the implementation of robust procurement department policies, procedures, and controls.
  • Effectively coordinate with various departments to understand scope owner needs and interdependencies, ensuring comprehensive procurement plans are developed to meet desired needs and requirements.
  • Ensure regular updates and revisions to the procurement plan based on changing priorities and business needs for the relevant function heads, in coordination with relevant stakeholders.
  • Manage the execution of approved procurement strategies for the purchase of high-quality, cost-effective goods and services, supporting the identification of appropriate procurement methods such as sole sourcing or competitive tenders.
  • Lead negotiations with suppliers to optimize materials and services, mitigate risks, and ensure the adoption of approved contract terms and conditions during bid submissions, verifying any recommended changes through governance procedures.
  • Manage the compilation and regular updating of qualified supplier lists based on performance evaluations, coordinating with the finance department to verify financial standing and stability.
  • Ensure consistent use of templates, schedules, and appendices in coordination with the legal department.
  • Provide support for change order requests by reviewing and amending contracts as needed, ensuring alignment with governance processes.
  • Participate in multi-disciplinary collaboration to contribute to knowledge sharing in procurement and lessons learned, fostering a culture of innovation and continuous improvement.

Qualifications and Requirements

  • Bachelor's degree in Business Administration, Quantity Surveying, Supply Chain, or a related field.
  • Minimum of 15 years of relevant procurement management experience within complex, large-scale design and construction programs.
  • In-depth knowledge of enterprise-level management software such as Ariba, Prism, SAP, or similar systems.
  • Expert knowledge of procurement legislation and its practical application.
  • Previous experience in Saudi Arabia/Middle East is preferred.
  • Proven ability to foster a culture of resilience and adaptability in response to changing business demands.
  • Exceptional ability to effectively manage and prioritize the team's workload, with a strong deadline-oriented approach.
  • Exceptional written and verbal communication skills in English to effectively articulate ideas, strategies, and project performance to diverse audiences.
  • Excellent leadership skills with the ability to direct the function's direction, including validating or challenging practices as necessary.
  • Ability to lead cross-departmental collaboration and integration within a team environment.
  • Ability to connect people and issues to drive rapid and effective responses.

Core Competencies

  • Procurement
  • Contract Management
  • Supplier Performance Management
  • Leadership and Team Management
  • Tender Event Schedule (TES) Management
  • Execution of Complex Contract Agreements
  • Supplier Communication
  • Development and Implementation of Procurement Strategies
  • Procurement Department Policies, Procedures, and Controls
  • Procurement Plan Development and Management
  • Procurement Strategies
  • Procurement Methods
  • Negotiations
  • Risk Mitigation
  • Verification of Contract Terms and Conditions
  • Supplier List Management
  • Financial Standing Verification
  • Coordination with Legal Department
  • Change Order Request Management
  • Multi-disciplinary Collaboration
  • Knowledge Sharing and Lessons Learned
  • Innovation and Continuous Improvement
  • Proficiency in Procurement Software (Ariba, Prism, SAP)
  • Experience in Procurement Legislation
  • Resilience and Adaptability
  • Workload Prioritization
  • Working to Deadlines
  • Written and Verbal Communication Skills
  • Inter-departmental Integration
  • Problem Solving

Additional Information

The incumbent holds the position of Senior Manager - Procurement (TU) at Jasara Program Management Company. Based in Riyadh, Saudi Arabia, this is a full-time position. The role requires over 10 years of experience. Holding one of the following certifications is an added advantage: Chartered Institute of Procurement & Supply (CIPS) Diploma, Certified Supply Chain Professional (CSCP), or Certified Supply Management Professional (CSMP).

breifcase+10 years

locationRiyadh

10 days ago
Transition & Interface Management Lead

Transition & Interface Management Lead

📣 Job Ad

Majestic International Company

Full-time

About the Role

Majestic International Company, established in 1986, is seeking a Transition & Interface Management Lead to join its team in Riyadh. The company operates with principles of discipline, excellence, adaptability, and motivation, focusing on delivering premium services through technical capabilities, specialized skills, and advanced technology. This role is integral to ensuring the seamless delivery of projects and transitions, supporting national development through high-performing services tailored to dynamic challenges.

Role Overview

The Transition & Interface Management Lead will oversee and manage the integration of project activities, facilitate communication and training, track progress, and address challenges. This full-time, on-site position in Riyadh is key to coordinating mobilization activities, managing stakeholder interfaces, overseeing readiness gates, and ensuring effective dependency management for smooth transitions into operational phases.

Key Responsibilities

  • Develop and manage comprehensive transition plans and readiness frameworks.
  • Maintain interface matrices, dependency registers, and mobilization trackers.
  • Coordinate and facilitate stakeholder workshops and decision-making forums.
  • Track and ensure fulfillment of operational, access, security, data, and provider readiness requirements.
  • Support governance reporting processes and manage transition closeout activities.

Qualifications and Requirements

  • A degree in Project Management, Engineering, Facilities Management, or a closely related field.
  • Demonstrated experience in managing operational transitions, mobilizations, or complex stakeholder environments.
  • Strong planning, coordination, and facilitation skills.
  • Excellent stakeholder engagement and governance experience.
  • 5-10 years of relevant experience.

Required Skills

  • Project Management
  • Engineering
  • Facilities Management
  • Planning
  • Coordination
  • Facilitation
  • Stakeholder Engagement
  • Governance

Work Location and Type

This is a full-time, on-site position located in Riyadh, Saudi Arabia.

breifcase5-10 years

locationRiyadh

10 days ago
Manager, Project Delivery & Enablement (1171)

Manager, Project Delivery & Enablement (1171)

📣 Job Ad

Team Saudi

Full-time

About the Role

Team Saudi is seeking a Manager, Project Delivery & Enablement to join its team in Riyadh, Saudi Arabia. This role is integral to monitoring and supporting the successful delivery of initiatives within the Shared Services & Solutions Center (SS&SC). The Manager will be instrumental in facilitating high-priority initiatives, ensuring transparent reporting, and driving process optimization.

Team Saudi is committed to fostering a safe, supportive, and empowering environment for its athletes and employees, valuing integrity, professionalism, and a respectful workplace where all individuals are protected, valued, and have fair opportunities to thrive.

Key Responsibilities

  • Monitor and support the successful delivery of initiatives across the Shared Services & Solutions Center (SS&SC) by tracking project status, risks, and milestones.
  • Facilitate the execution of high-priority initiatives and ensure timely and transparent reporting of progress and outcomes to the CSSO.
  • Track and monitor the implementation of SS&SC initiatives through centralized dashboards and performance trackers.
  • Ensure accurate and timely updates on initiative progress, delays, and key milestones.
  • Support the selection, oversight, and delivery of High Priority Projects (HPPs) and strategic initiatives under the CSSO’s mandate.
  • Provide delivery assurance and flag execution gaps that require intervention.
  • Maintain the Issues & Risks Escalation Log and coordinate with the Head of EBMO to escalate high-priority challenges.
  • Follow up on resolution plans and ensure risks are mitigated in alignment with governance standards.
  • Track federation integration milestones and coordinate readiness reporting in partnership with business planning and functional leads.
  • Support the preparation of performance summaries, executive dashboards, and CSSO update decks related to initiative delivery.
  • Ensure accurate representation of initiative status and impact for leadership decision-making.
  • Monitor alignment with strategic timelines and transition plans.
  • Maintain a structured lessons learned tracker and identify recurring themes to support future process improvements.
  • Integrate delivery feedback into project planning cycles and execution frameworks.

Qualifications and Requirements

  • Experience in project delivery and initiative tracking.
  • Demonstrated ability in risk management and issue escalation.
  • Proven experience in performance reporting and process optimization.
  • 5-10 years of experience.

Required Skills

  • Project Delivery
  • Initiative Tracking
  • Risk Management
  • Issue Escalation
  • Performance Reporting
  • Process Optimization

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within Team Saudi, contributing to the Shared Services & Solutions Center.

breifcase5-10 years

locationRiyadh

10 days ago
Clinical Coordinator

Clinical Coordinator

📣 Job Ad

Alshablan Medical Group

Full-time

About the Role

Alshablan Medical Group is seeking a dedicated and organized Clinical Coordinator to join its Dermatology and Laser Department in Riyadh. This full-time, on-site position is essential for overseeing and coordinating the daily operations of the department, ensuring efficient workflow, and maintaining the delivery of high-quality patient care and aesthetic services. The ideal candidate will play a pivotal role in managing patient interactions, supporting clinical staff, and contributing to the overall success and patient satisfaction within the department.

Key Responsibilities

  • Coordinate and manage patient appointments, consultations, and laser treatment schedules to optimize departmental efficiency.
  • Serve as the primary point of contact for patients, providing essential information and guidance regarding dermatology and laser procedures.
  • Collaborate effectively with dermatologists, laser technicians, nurses, and administrative staff to ensure seamless departmental operations.
  • Monitor the readiness of treatment rooms, ensuring all necessary medical and operational supplies are consistently available.
  • Maintain accurate and comprehensive patient records, ensuring all documentation and consent forms are completed in accordance with organizational policies.
  • Follow up on treatment plans, scheduled sessions, and patient communications to ensure continuity and quality of care.
  • Ensure strict compliance with all relevant healthcare regulations, patient safety standards, and departmental policies and procedures.
  • Address patient inquiries and concerns professionally and empathetically, actively promoting a positive patient experience.
  • Prepare departmental reports, statistics, and operational data as required by management.
  • Support and participate in continuous quality improvement initiatives aimed at enhancing clinical efficiency, service quality, and overall patient satisfaction.

Qualifications and Requirements

  • Previous experience in a dermatology clinic, laser center, aesthetic practice, healthcare coordination, or medical sales role is preferred.
  • Fluency in both Arabic and English is considered an advantage.

Required Skills

  • Strong communication and interpersonal skills, enabling effective interaction with patients, physicians, nurses, and other healthcare professionals.
  • Excellent organizational and coordination abilities, with a proven capacity to manage appointments, treatment schedules, and daily departmental operations efficiently.
  • Knowledge of dermatology and laser services, encompassing patient preparation, treatment coordination, and post-procedure follow-up protocols.
  • Ability to provide outstanding patient support and ensure a positive patient experience throughout their treatment journey.
  • Proven sales and customer service skills, with the capability to promote dermatology and laser services, clearly explain treatment plans, and support the achievement of departmental revenue targets.
  • A demonstrated ability to build strong relationships with patients and effectively convert consultations into treatment bookings while upholding ethical and professional standards.
  • Proficiency in using Electronic Medical Records (EMR) systems, scheduling software, and standard office applications.
  • Strong attention to detail, ensuring the maintenance of accurate records and adherence to organizational policies and healthcare regulations.
  • The ability to thrive in a fast-paced environment, effectively prioritize tasks, and manage multiple responsibilities simultaneously.
  • Strong problem-solving skills with the capacity to handle patient inquiries and concerns professionally and efficiently.

Work Environment and Details

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires a proactive approach to managing departmental operations within the Alshablan Medical Group.

breifcase0-1 years

locationRiyadh

10 days ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated and organized Housekeeping Coordinator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is integral to the smooth operation of our housekeeping department. The Housekeeping Coordinator will manage daily room status, coordinate with various hotel departments, and contribute to guest satisfaction through efficient room cleaning and maintenance.

This role is suited for an individual with a strong attention to detail and a commitment to hospitality, aiming to gain experience within a dynamic hotel environment. The coordinator will serve as a key liaison, facilitating communication and problem-solving between Housekeeping, Engineering, Front Office, and Laundry departments to uphold high standards of cleanliness and guest service.

Key Responsibilities

  • Run sold room reports and verify the status of all rooms.
  • Identify discrepant rooms and prioritize their cleaning to meet operational needs.
  • Update the status of departing guest rooms promptly.
  • Assist Housekeeping management in overseeing and managing daily departmental activities.
  • Act as a central point of contact to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
  • Prepare and distribute room assignments to the Housekeeping staff.
  • Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
  • Ensure that vacant dirty rooms are cleaned within the required timeframe.
  • Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
  • Complete all required Housekeeping paperwork accurately and efficiently.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries encountered.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs with genuine appreciation.
  • Ensure adherence to quality expectations and standards for all housekeeping services.
  • Develop and maintain positive working relationships with colleagues and support the team in achieving common goals.
  • Listen to and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computer systems.
  • Stand, sit, or walk for extended periods as required by job duties.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in a housekeeping or similar role.
  • No prior supervisory experience is required.

Required Skills

  • Proficiency in Housekeeping operations and procedures.
  • Effective coordination and communication with Engineering, Front Office, and Laundry departments.
  • Strong communication skills, both verbal and written.
  • Demonstrated ability in teamwork and collaboration.
  • Aptitude for problem-solving and issue resolution.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not located remotely. W Hotels is committed to being an equal opportunity employer, fostering an environment where the unique backgrounds of all associates are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. The Housekeeping Coordinator serves as a key link between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry. The coordinator will be responsible for managing daily housekeeping operations, coordinating room status, and resolving discrepancies to ensure guest rooms are prepared promptly.

Key Responsibilities

  • Run sold room reports and verify the status of each room.
  • Identify discrepant rooms and prioritize their cleaning.
  • Update the status of departing guest rooms.
  • Assist Housekeeping management in overseeing daily activities.
  • Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of 'Do Not Disturb' rooms.
  • Ensure that vacant dirty rooms are cleaned within the required timeframe.
  • Assign rush rooms and rooms previously on the 'Do Not Disturb' list for cleaning.
  • Complete all required Housekeeping paperwork accurately.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Thank guests with genuine appreciation for their patronage.
  • Ensure adherence to quality expectations and standards.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience in housekeeping or a similar role is preferred.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Proficiency in Housekeeping operations.
  • Understanding of Engineering, Front Office, and Laundry department functions.
  • Strong Communication skills.
  • Effective Teamwork abilities.
  • Proven Problem-solving capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity for all associates.

breifcase0-1 years

locationRiyadh

8 days ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Housekeeping Coordinator to join their team. This is a full-time, non-management position, offering an opportunity to contribute to the smooth operation of the housekeeping department in a luxurious and dynamic hotel environment.

Role Responsibilities

  • Operate sold room reports and verify room status to identify discrepancies.
  • Prioritize room cleaning and update the status of departing guest rooms.
  • Assist housekeeping management in overseeing daily activities.
  • Serve as a point of contact for coordinating efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
  • Document and resolve issues related to room discrepancies in coordination with the Front Desk.
  • Prepare and distribute room assignments to housekeeping staff.
  • Log, monitor, and update the list of rooms marked as "Do Not Disturb."
  • Ensure vacant and dirty rooms are cleaned by the scheduled time.
  • Assign rush rooms and rooms that were previously marked "Do Not Disturb."
  • Complete required housekeeping paperwork.
  • Follow all company, safety, and security policies and procedures.
  • Report any maintenance issues, safety hazards, accidents, or injuries.
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guest service needs and thank guests with genuine appreciation.
  • Ensure adherence to quality expectations and standards.
  • Develop and maintain positive working relationships with others.
  • Support team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak to others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and retrieve information related to work using computers.
  • Stand, sit, or walk for extended periods of time.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least one year of relevant work experience.
  • No supervisory experience required.
  • No specific licenses or certifications required.

Required Skills

  • Proficiency in housekeeping operations.
  • Ability to coordinate with Engineering, Front Desk, and Laundry departments.
  • Effective communication skills.
  • Strong teamwork abilities.
  • Problem-solving capabilities.

Additional Information

This is a full-time, non-management position requiring 0-1 year of experience. The work location is in the Financial District, Riyadh, Saudi Arabia.

breifcase0-1 years

locationRiyadh

8 days ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job Ad

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department and maintaining the high standards expected by W Hotels. The Housekeeping Coordinator will serve as a vital link between various hotel departments, contributing to an exceptional guest experience. This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry, playing a key role in managing daily housekeeping operations, ensuring efficiency, and supporting the management team.

Key Responsibilities

  • Run sold room reports and verify room status to identify discrepant rooms.
  • Prioritize room cleaning based on operational needs and guest departures.
  • Update the status of departing guest rooms to facilitate efficient turnover.
  • Assist Housekeeping management in overseeing and coordinating daily activities.
  • Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
  • Ensure that vacant dirty rooms are cleaned within the required timeframe.
  • Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
  • Complete all required Housekeeping paperwork accurately and efficiently.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs with genuine appreciation.
  • Ensure adherence to quality expectations and standards in all housekeeping operations.
  • Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.
  • Stand, sit, or walk for extended periods of time as required by the role.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience in housekeeping or a similar role is preferred.
  • No supervisory experience is required for this position.
  • No specific licenses or certifications are required.

Required Skills

  • Proficiency in Housekeeping operations and procedures.
  • Ability to coordinate effectively with Engineering, Front Office, and Laundry departments.
  • Strong Communication skills for clear and professional interaction.
  • Demonstrated Teamwork capabilities to support colleagues and achieve shared objectives.
  • Effective Problem-solving skills to address operational challenges.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated, recognizing that the greatest strength lies in the rich blend of culture, talent, and experiences of their associates. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

8 days ago
Maximo Administrator

Maximo Administrator

📣 Job Ad

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a specialized Maximo Officer to join their team in Riyadh, Saudi Arabia. This role is full-time and on-site, and is essential for managing and optimizing our IBM Maximo system, ensuring the accuracy and completeness of asset and facility equipment data. You will play a key role in supporting project teams and maintaining the smooth operation of the system, contributing to the effective management of corrective and preventive maintenance activities across the account.

As a global engineering and nuclear services organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people, and this role is integral to achieving that mission by ensuring our asset management systems are robust and efficient.

Key Tasks and Responsibilities

  • Verifying, creating, and managing asset and facility equipment, including their locations and hierarchies within IBM Maximo.
  • Validating Maximo asset inventory data to ensure its completeness and accuracy.
  • Developing and measuring performance metrics to create dashboards using Power BI, and communicating corrective and preventive maintenance activities internally and externally.
  • Gathering data requirements for Maximo workflows.
  • Collaborating with Maximo specialists to ensure data requirements align with local objectives and expectations.
  • Ensuring optimal performance of the Maximo system by conducting daily system checks according to established operating procedures.
  • Implementing small-scale configuration changes to Maximo EAM and the Maximo application suite.
  • Providing support to project teams implementing larger system changes.
  • Supporting the asset data team to ensure the most efficient data loading.

Required Qualifications and Experience

  • Minimum of 5-7 years of experience in Maximo management, asset management, or enterprise asset management systems.
  • Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
  • Strong knowledge of IBM Maximo EAM, including workflows and configuration management capabilities.
  • Proficiency in using Power BI or similar tools for creating dashboards and performance reporting.
  • Ability to validate data accuracy and identify gaps in asset inventories.
  • Strong collaboration skills to work effectively with specialists, project teams, and stakeholders.
  • Problem-solving ability to address system issues and ensure smooth operations.
  • Willingness to commit to full-time, on-site presence in Riyadh.

Technical Skills

  • IBM Maximo EAM
  • Workflows
  • Configuration Management
  • Power BI
  • Data Validation
  • Asset Inventory Management
  • Collaboration
  • Problem Solving

Work Environment and Location

This position is full-time and requires on-site presence in Riyadh, Saudi Arabia. The role requires a commitment of 5-10 years of experience in the field.

AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and professional growth, including:

  • Tax-free salary
  • Life insurance coverage
  • Medical insurance
  • Annual leave allowance
  • Company end-of-service gratuity
  • Discretionary bonus program
  • Annual contribution for flight tickets
  • Transport and accommodation allowances
  • Employee wellness program with 24/7 access to financial, legal, family care, personal health, fitness, and nutrition specialists.

breifcase5-10 years

locationRiyadh

10 days ago
Duty Manager

Duty Manager

📣 Job Ad

The Ritz-Carlton Hotel Company, L.L.C.

Full-time

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Duty Manager to join its team in Riyadh, Saudi Arabia. In this role, you will serve as the property's Manager on Duty, responsible for overseeing all hotel operations to ensure the consistent delivery of high standards of hospitality and service. This position requires a proactive leader to represent property management, effectively resolve guest and operational issues, and manage guest interactions within the lobby. You will also function as a Guest Relations Manager, diligently tracking and addressing service issues to maintain guest satisfaction.

The Ritz-Carlton is committed to creating exceptional experiences and setting the standard for luxury service worldwide. As part of our team, you will embody our "Gold Standards," including our Employee Promise, Credo, and Service Values, contributing to our reputation as a global leader in luxury hospitality.

Key Responsibilities

  • Serve as the property's Manager on Duty, overseeing all operations to ensure the highest levels of hospitality and service.
  • Represent property management in resolving guest or property-related situations.
  • Manage guest flow and direct visitors within the lobby.
  • Act as Guest Relations Manager, handling the tracking of service issues.
  • Maintain strong working relationships with all departments to support operations, goals, and expedite problem resolution.
  • Communicate any deviations from established norms to the appropriate department in a timely manner.
  • Distribute the MOD report to all departments daily.
  • Strive to improve service performance and ensure compliance with all policies, standards, and procedures.
  • Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.
  • Understand and comply with loss prevention policies and procedures.
  • Review staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Review financial statements, sales and activity reports, and other performance data to measure productivity, assess goal achievement, and identify areas for cost reduction and program improvement.
  • Intervene in guest/associate situations as needed to maintain property integrity, achieve guest satisfaction, and preserve associate well-being.
  • Empower associates to provide excellent customer service.
  • Provide immediate assistance to guests as requested.
  • Display outstanding hospitality skills and set a positive example for guest relations.
  • Respond to and handle guest problems and complaints effectively.
  • Ensure associates understand customer service expectations and parameters.
  • Interact with customers regularly throughout the property to obtain feedback on product quality, service levels, and overall satisfaction.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Record guest issues in the guest response tracking system.
  • Participate as needed in the investigation of associate and guest accidents.
  • Observe associate service behaviors and provide feedback.
  • Conduct regular inspection tours of the facility for appearance, safety, staffing, security, and maintenance.
  • Recognize the contributions of team members.
  • Ensure associates are cross-trained to support daily operations.
  • Ensure property policies are administered fairly and consistently, and that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS), supporting the Peer Review Process.
  • Understand and, if necessary, implement all emergency plans, including those for accidents, death, elevator incidents, thefts, vicious crimes, bombs, fire, etc.

Qualifications and Requirements

  • High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
  • OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related professional area.

Required Skills

  • Guest Services
  • Front Desk Operations
  • Housekeeping Management
  • Hospitality Expertise
  • Customer Service Excellence
  • Leadership and Team Management
  • Problem-Solving and Conflict Resolution
  • Effective Communication
  • Teamwork and Collaboration
  • Loss Prevention Strategies
  • Financial Statements Analysis
  • Human Resources Support
  • Safety Procedures
  • Emergency Plan Implementation

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. The job number is 26071597, and the job category is Rooms & Guest Services Operations. This position is not located remotely.

breifcase2-5 years

locationRiyadh

8 days ago
Manager, Performance Reporting & Insights (1131)

Manager, Performance Reporting & Insights (1131)

📣 Job Ad

Team Saudi

Full-time

About the Role

Team Saudi is seeking a Manager, Performance Reporting & Insights to join its organization in Riyadh. This role is central to driving business planning and performance governance for the Shared Services & Solutions Center (SS&SC). The position involves integrating planning cycles, developing KPI frameworks, creating insightful dashboards, and providing decision-support inputs to the Chief Shared Services Officer (CSSO). The role offers an opportunity to deliver forward-looking analysis and insights to enhance alignment, identify emerging issues, and ensure accountability across the business unit.

Key Responsibilities

  • Lead the consolidation and coordination of annual and multi-year business planning cycles across all SS&SC functions, ensuring alignment with corporate strategy.
  • Provide structured decision-making inputs to the CSSO, including scenario planning, risk identification, and issue escalation frameworks.
  • Develop and maintain performance dashboards and KPI tracking systems to monitor progress against strategic objectives.
  • Ensure functional alignment on targets, KPIs, and data definitions across SS&SC departments.
  • Analyze internal and external data to generate forward-looking insights supporting performance optimization and executive decision-making.
  • Translate complex data into actionable recommendations, highlighting operational gaps or emerging challenges.
  • Drive cross-functional coordination for timely reporting, issue flagging, and action item follow-through.
  • Monitor adherence to plans and KPIs, providing regular updates to the CSSO and relevant stakeholders.

Required Experience

A minimum of 5 years and a maximum of 10 years of relevant professional experience is required for this role.

Required Skills

  • Proficiency in Performance Reporting and Insights Generation.
  • Strong capabilities in Business Planning and developing KPI Frameworks.
  • Expertise in Dashboard Development and providing effective Decision Support.
  • Skilled in Strategic Analysis, Scenario Planning, and Risk Identification.
  • Experience with Issue Escalation and Performance Management.
  • Advanced Data Analysis skills and proven ability in Cross-functional Coordination.

Work Information

This is a full-time position based in Riyadh, Saudi Arabia. Team Saudi is committed to fostering a safe, supportive, and empowering environment for its employees, valuing integrity, professionalism, and a commitment to a respectful workplace.

breifcase5-10 years

locationRiyadh

10 days ago