* Employee management and preparing work schedules and shifts.
* Monitoring attendance, departure, and job discipline.
* Training new employees and developing team performance.
* Monitoring the quality of products and services provided to customers.
* Handling customer complaints and improving the customer experience.
* Managing inventory and periodic stocktaking and reducing waste.
* Following up on purchase orders and coordinating with suppliers.
* Monitoring sales, analyzing performance, and submitting periodic reports to management.
* Ensuring compliance with municipal regulations and food safety.
* Supervising point of sale (POS) systems, with preference for experience in Foodics.
* Implementing operational plans and achieving targeted performance indicators.