Core Responsibilities:
•Supervise daily reception operations and team performance
•Ensure excellent customer service and a special experience for clients
•Manage bookings and follow up with clients
•Monitor reviews and manage online platforms
•Continuous coordination with management and specialists
•Maintain the cleanliness and appearance of the reception area
•Prepare daily performance and sales reports
Requirements:
•Proven experience in customer service or reception
•Excellent communication and organizational skills
•The ability to lead and solve problems
•Proficiency in English
•Experience in the beauty or hospitality sector is an additional advantage