Full-time Reservation agent Jobs in Saudi Arabia

Join Our Team as a Reservation Agent
At Rixos Hotels, we invite talented individuals to become part of our exceptional team. Established in 2000 in Turkey, Rixos offers luxurious stays and unique experiences inspired by local culture and Turkish heritage.

Key Responsibilities:

• Maintain in-depth knowledge of hotel services and facilities.
• Respond to inquiries regarding room rates and availability.
• Manage reservation requests using effective communication skills.
• Process deposits and maintain accurate records.
• Handle special requests and document them efficiently.
• Understand the relationship between the Reservations department and other hotel departments.
• Monitor inventory management and room availability.
• Explain guarantee and cancellation policies to guests.
• Utilize sales techniques to maximize room bookings.
• Participate in task forces for new property openings.

Qualifications:
Passion for hospitality and commitment to providing excellent service.

Application:
This position is open exclusively for Saudi nationals. If you're ready to contribute to a leading luxury brand and meet the qualifications, we encourage you to apply.

Join Us at Pullman Hotels & Resorts
Are you ready to embark on an exciting journey in hospitality? As a Reservations Agent, you will be the first point of contact for our guests, providing them with an exceptional experience from the moment they book their stay.

What Is In It For You

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies to enhance your skills.
• Opportunities to develop your talent and grow within the property and across the world.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What You Will Be Doing

• Consistently offer exceptional, friendly, and engaging service.
• Ensure maximum revenue through up-selling and excellent guest interactions.
• Recommend property facilities and assist guests with their requests.
• Handle room reservation requests and maintain accurate information in the system.

Qualifications

• Saudi Nationals only for the Tamayyaz Program.
• No prior experience required; fresh graduates are encouraged to apply.
• Basic English skills and a strong passion for the Hospitality field.
• Excellent interpersonal and communication skills.
• Must be a team player and able to work flexibly.
• Ability to focus on guest needs with a calm and courteous demeanor.

Additional Information

• Prior experience with Opera or related systems is an asset.
• Strong problem-solving abilities and fluency in English are highly valued.

Join Our Team as a Cluster Reservations Agent!
At St. Regis Hotels & Resorts, we pride ourselves on delivering exquisite experiences in luxury hospitality. We're looking for a dedicated Cluster Reservations Agent to join our team at The St. Regis Red Sea Resort, located in Ummahat Island, Saudi Arabia.

Position Overview:
As a Cluster Reservations Agent, you will be responsible for handling all reservation requests, changes, and cancellations received via phone, fax, or mail. Your role includes:

• Identifying guest reservation needs and determining the appropriate room type.
• Explaining guarantee, special rates, and cancellation policies to guests.
• Documenting special requests and answering inquiries regarding property facilities.

Key Responsibilities:

• Process all reservation requests in a timely and accurate manner.
• Input and access data in the reservation system.
• Maintain confidentiality of proprietary information and protect company assets.
• Foster positive working relationships with team members and guests.

In this role, you will not require any prior work experience, and a high school diploma or *** equivalent is preferred. We value diversity and are committed to providing equal opportunities for all associates, regardless of background.

Why Join Us?
At St. Regis, we believe in nurturing talent and providing a supportive environment where our team can thrive and excel. Join us to be part of a prestigious brand that values the rich blend of culture and unique experiences.

Ready to start your journey with St. Regis Hotels & Resorts? Apply now!

Join Our Team as a Reservation Agent
At Rixos Hotels, we invite talented individuals to become part of our exceptional team. Established in 2000 in Turkey, Rixos offers luxurious stays and unique experiences inspired by local culture and Turkish heritage.

Key Responsibilities:

• Maintain in-depth knowledge of hotel services and facilities.
• Respond to inquiries regarding room rates and availability.
• Manage reservation requests using effective communication skills.
• Process deposits and maintain accurate records.
• Handle special requests and document them efficiently.
• Understand the relationship between the Reservations department and other hotel departments.
• Monitor inventory management and room availability.
• Explain guarantee and cancellation policies to guests.
• Utilize sales techniques to maximize room bookings.
• Participate in task forces for new property openings.

Qualifications:
Passion for hospitality and commitment to providing excellent service.

Application:
This position is open exclusively for Saudi nationals. If you're ready to contribute to a leading luxury brand and meet the qualifications, we encourage you to apply.

Join Hilton as a Reservations Agent!
As a Reservations Agent at Hilton, you will be the main contact for room reservations, providing exceptional service that influences guests’ decisions to stay at our hotel. Your role will involve converting inquiries into contracted business and responding positively to sales inquiries to develop future sales leads.

Key Responsibilities:

• Convert inquiries into business.
• Respond to all customers professionally and ensure reservations are accurately completed.
• Provide prompt and efficient service while adhering to the hotel's brand standards.

What We Are Looking For:
You should have a passion for delivering great customer service, excellent communication skills, and strong organizational abilities. Intermediate computer proficiency is required. Previous experience in a Reservations environment and tertiary qualifications would be advantageous.

Why Work for Hilton?
Hilton is committed to providing exceptional guest experiences. Our vision to 'fill the earth with the light and warmth of hospitality' unites us to create remarkable experiences every day. Join our team and be at the heart of our service!

About the Role
Join The Luxury Collection as a Reservations Agent where you will play a key role in creating exceptional experiences for our guests. In this position, you will handle all reservation requests, changes, and cancellations, providing a welcoming and professional service that reflects our brand standards.

Key Responsibilities:

• Process all reservation requests received by phone, fax, or mail.
• Identify guest reservation needs and determine the suitable room type.
• Explain guarantee, special rate, and cancellation policies.
• Follow proper escalation procedures when addressing guest concerns.
• Input and manage data in the reservation system.
• Maintain confidentiality of proprietary information and protect company assets.

Preferred Qualifications:

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.

At The Luxury Collection, we value diversity and are committed to providing equal employment opportunities. Our team is a blend of unique backgrounds, and we celebrate those differences.

Join Our Team as a Reservations Agent at Novotel Madinah!

Are you a dedicated professional with a passion for customer service? Novotel Madinah is seeking a Reservations Agent to enhance our team. Our hotel, located just steps from Al-Masjid an-Nabawi, provides an ideal environment for both pilgrims and leisure travelers.

Key Responsibilities:

• Handle and process room reservations accurately and efficiently.
• Respond to guest inquiries via phone, email, and booking platforms.
• Update, modify, and cancel reservations as required.
• Coordinate with other departments to ensure smooth guest experiences.
• Promote hotel services and upsell where possible.
• Monitor messages and booking requests from online travel agents.
• Maintain accurate reservation records and prepare daily reports.
• Ensure high levels of guest satisfaction and professionalism.

Qualifications:

• Previous experience in reservations, hospitality, or customer service is preferred.
• Strong communication and interpersonal skills.
• Good knowledge of reservation systems and Microsoft Office.
• Ability to work under pressure and manage multiple tasks.
• Good command of English (spoken and written).
• Strong sales and customer service skills.

What We Offer:

• Career Growth & Development
• Global Opportunities
• Competitive Benefits
• Recognition Culture
• Work-Life Balance

Join us in delivering exceptional hospitality experiences in one of the world’s most meaningful destinations!

We are looking for an ambitious employee with experience in marketing and booking hotel rooms to join our team, and a commission will be added in addition to the salary.

About the Role
Join The Luxury Collection as a Reservations Agent where you will play a key role in creating exceptional experiences for our guests. In this position, you will handle all reservation requests, changes, and cancellations, providing a welcoming and professional service that reflects our brand standards.

Key Responsibilities:

• Process all reservation requests received by phone, fax, or mail.
• Identify guest reservation needs and determine the suitable room type.
• Explain guarantee, special rate, and cancellation policies.
• Follow proper escalation procedures when addressing guest concerns.
• Input and manage data in the reservation system.
• Maintain confidentiality of proprietary information and protect company assets.

Preferred Qualifications:

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.

At The Luxury Collection, we value diversity and are committed to providing equal employment opportunities. Our team is a blend of unique backgrounds, and we celebrate those differences.

Join Novotel Hotels as a Reservations Agent!
We are seeking a professional and customer-focused Reservations Agent to join our team at tamayyaz in Riyadh, Saudi Arabia. In this role, you will be the first point of contact for our guests, managing reservations with efficiency, accuracy, and exceptional service. You will handle booking inquiries, process reservations, and ensure every guest receives a seamless and supportive experience from their initial contact through their stay.

Responsibilities:

• Process and manage guest reservations through multiple channels including phone, email, and online booking systems.
• Provide accurate information about room availability, rates, amenities, and special offers to potential guests.
• Maintain detailed and organized reservation records, ensuring all guest information is entered correctly and securely.
• Handle guest inquiries and special requests with professionalism and empathy, offering customized solutions when possible.
• Manage cancellations and modifications to existing reservations in a timely manner.
• Coordinate with other departments to ensure guest preferences and special requirements are communicated effectively.
• Resolve booking discrepancies and guest concerns with problem-solving skills and a supportive approach.
• Multitask efficiently during peak booking periods while maintaining accuracy and attention to detail.
• Follow company policies and procedures to ensure compliance and consistency in all reservation operations.
• Contribute to achieving occupancy targets and revenue goals through effective sales techniques and upselling opportunities.

Qualifications:

• Proven experience as a Reservations Agent, customer service representative, or similar role in the hospitality or travel industry.
• Proficiency with reservation management systems and booking platforms.
• Strong verbal and written communication skills in English; Arabic language skills are highly preferred.
• Excellent organizational abilities with strong attention to detail and accuracy in data entry.
• Demonstrated time management skills with the ability to prioritize multiple tasks simultaneously.
• Customer-focused mindset with the ability to remain calm and professional under pressure.
• Problem-solving skills and the ability to handle guest concerns with empathy and support.
• Proficiency with computer systems and Microsoft Office applications.
• Familiarity with Customer Relationship Management (CRM) systems is preferred.
• Knowledge of the hospitality industry and guest service standards is advantageous.
• Ability to work flexible schedules, including weekends and holidays as required.

A ticketing employee is required to work in a travel and tourism agency inside Saudi Arabia.

Tasks:  
- Experience in issuing flight tickets.
- Follow up on amendments and refunds with airlines.
- Find the best solutions for customers.
- Experience of no less than one year in GDS systems Amadeus.
- Knowledge of low-cost airlines LCC and their booking platforms.

Join Our Team as a Cluster Reservations Agent!
At St. Regis Hotels & Resorts, we pride ourselves on delivering exquisite experiences in luxury hospitality. We're looking for a dedicated Cluster Reservations Agent to join our team at The St. Regis Red Sea Resort, located in Ummahat Island, Saudi Arabia.

Position Overview:
As a Cluster Reservations Agent, you will be responsible for handling all reservation requests, changes, and cancellations received via phone, fax, or mail. Your role includes:

• Identifying guest reservation needs and determining the appropriate room type.
• Explaining guarantee, special rates, and cancellation policies to guests.
• Documenting special requests and answering inquiries regarding property facilities.

Key Responsibilities:

• Process all reservation requests in a timely and accurate manner.
• Input and access data in the reservation system.
• Maintain confidentiality of proprietary information and protect company assets.
• Foster positive working relationships with team members and guests.

In this role, you will not require any prior work experience, and a high school diploma or *** equivalent is preferred. We value diversity and are committed to providing equal opportunities for all associates, regardless of background.

Why Join Us?
At St. Regis, we believe in nurturing talent and providing a supportive environment where our team can thrive and excel. Join us to be part of a prestigious brand that values the rich blend of culture and unique experiences.

Ready to start your journey with St. Regis Hotels & Resorts? Apply now!