Full-time Jobs in Saudi Arabia

About the Role

Multilink Management Consultants is seeking a qualified and motivated Quality Control Engineer to join its team in Yanbu, Al Madinah, Saudi Arabia. This full-time position is essential for upholding the highest standards in valve servicing, repair, and maintenance within the Oil & Gas industry. The successful candidate will be responsible for implementing and overseeing quality control procedures, ensuring compliance with client specifications and industry standards, and maintaining comprehensive documentation related to valve operations.

Key Responsibilities

• Perform quality inspections during valve servicing and maintenance activities.
• Ensure compliance with client specifications, industry standards, and company quality requirements.
• Prepare and maintain all relevant QC documentation and records.
• Coordinate with workshop and operations teams to ensure quality objectives are achieved.
• Assist in audits, inspections, and client quality requirements as needed.

Required Qualifications and Experience

• 2-5 years of experience in valve servicing, repair, and maintenance.
• Good knowledge of quality control procedures related to valves used in the Oil & Gas industry.
• Experience in preparing, reviewing, and maintaining valve-related quality documentation, inspection reports, and test records.
• Familiarity with valve inspection, testing, calibration, and certification requirements.
• Ability to read and interpret technical drawings, specifications, and quality standards.
• Prior experience in refinery or plant shutdown/turnaround activities will be an added advantage.

Essential Skills

• Valve Servicing, Repair, and Maintenance
• Quality Control Procedures
• Oil & Gas Industry Standards
• Quality Documentation and Inspection Reports
• Valve Inspection, Testing, Calibration, and Certification
• Interpretation of Technical Drawings, Specifications, and Quality Standards
• Strong Attention to Detail
• Documentation Skills

Work Location and Type

This is a full-time position based in Yanbu, Al Madinah, Saudi Arabia. The role involves working within the Oil & Gas sector, specifically focusing on valve servicing operations.

About the Role

Yanbu Aramco Sinopec Refining Company (YASREF) Ltd. is seeking a Cybersecurity Specialist to join its team in Yanbu, Al Madinah, Saudi Arabia. This full-time position is integral to establishing and maintaining a robust information security and cybersecurity governance program. The specialist will guide the implementation of cybersecurity practices across the organization, focusing on protecting critical systems and data from cyber threats and malicious attacks. This role is key in ensuring continuous adherence to YASREF's internal and external mandates, safeguarding company and third-party information from data breaches.

Key Responsibilities

• Define, communicate, and control a strong information security and cybersecurity governance program.
• Guide and implement cybersecurity practices and governance within the organization.
• Defend computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks.
• Establish and implement frameworks and processes for continual adherence to YASREF's internal and external mandates.
• Implement and audit controls to protect company and third-party information from data breaches and cyber-attacks.
• Report regularly to hierarchy, implement pertinent policies, exchange information, and discuss relevant KPIs/performance parameters.
• Develop and update guidelines and procedures for the Information Security Division to meet standard guidelines and compliance requirements.
• Ensure adherence to the Risk Assessment process as per ISO 31000 in line with the Corporate Enterprise Risk Management methodology.
• Conduct internal technical and process risk assessments as part of Self-Assessment activities.
• Review and measure the performance and effectiveness of implemented OT & IT controls, mitigating identified IT Risks/gaps.
• Develop the ability to prevent security incidents, respond quickly to crisis situations, and recover within agreed timeframes.
• Research and recommend appropriate technology controls to prevent, detect, and respond to security compromises.
• Review Information Security postures by scheduling and performing internal security audits, including random audits at vendor facilities.
• Facilitate and maintain audit evidence and closure of audit findings for Internal Audits, including Internal Controls Framework, Enterprise Risk Management (ERM), ISO 27001, ISA 99 / IEC 62443, and Corporate Governance Audits.
• Adopt and align existing IT and OT Controls to meet NIST Cyber Security Framework (NIST-CSF), 800-82, 800-53 requirements, Saudi Arabian Monetary Agency (SAMA), National Cyber Security Authority (NCA), High Commission for Industrial Security (HCIS), ISO 27001, and SANS Top 20 Critical Controls.
• Develop and implement a data classification and privacy framework, assisting business departments with data categorization to ensure adequate technical controls are applied.
• Establish an IT and OT governance body, along with an advisory board, to provide oversight for developing common IT guidelines and procedures for integrated IT/OT security.
• Maintain and continually improve IT Governance functions.
• Review and analyze existing processes including Organizational Information Security, Access Controls, Change Management, Human Resource Security, Incident Management, Asset Management, Operational and Communicational Security, System development and maintenance, Physical Security, IT Continuity, and Compliance controls.
• Impart Information security awareness trainings and conduct Phishing Simulation exercises to measure user awareness levels.
• Design and develop appropriate training programs to enhance security awareness through various media.
• Document resources required, including personnel, in a disaster scenario, and identify recovery priorities.
• Validate and analyze risks of disruptions, prioritize activities, and evaluate disruption-related risks, mitigating problems in line with business continuity objectives.
• Prepare, validate, and deliver an OT and IT continuity requirement sheet with Key Risk Areas (KRA) and Key Performance Indicators (KPI).
• Provide required support for Industrial Control Systems, Electrical Automation Systems, Cybersecurity Systems, network, and their operations.
• Participate in Cybersecurity research and stay abreast of the latest security issues.
• Perform other job-related duties as assigned by the direct Supervisor.

Qualifications and Requirements

• Bachelor's Degree in Computer Science, IT, Computer Engineering, or equivalent.
• Relevant cybersecurity certification.
• Over 10 years of relevant work experience.

Required Skills and Expertise

• Information Security Governance
• Cybersecurity Governance
• Risk Assessment (ISO 31000)
• OT & IT Controls Management
• IT Risk Mitigation
• Security Incident Response
• Technology Controls Implementation
• Internal and Vendor Security Audits
• Internal Controls Framework
• Enterprise Risk Management (ERM)
• ISO 27001, ISA 99 / IEC 62443
• Corporate Governance Audits
• NIST Cyber Security Framework (NIST-CSF), NIST 800-82, NIST 800-53
• Compliance with SAMA, NCA, HCIS regulations
• SANS Top 20 Critical Controls
• Data Classification and Privacy Framework development
• IT and OT Governance
• IT/OT Convergence principles
• IT Governance Functions
• Knowledge of Access Controls, Change Management, Human Resource Security, Incident Management, Asset Management, Operational Security, Communicational Security, System Development and Maintenance, Physical Security, IT Continuity, and Compliance controls.
• Information Security Awareness Training and Phishing Simulation design
• Disaster Recovery Planning and Business Continuity management
• Support for Industrial Control Systems (ICS), Electrical Automation Systems, Cybersecurity Systems, and Network operations.
• Cybersecurity Research
• Strong communication skills.

Work Location and Type

This is a full-time position based in Yanbu, Al Madinah, Saudi Arabia. The role involves work within the city of Yanbu and potentially the broader Medina region.

About the Role

Re-cruit-Lytic is seeking a detail-oriented and organized Remote Data Entry Specialist - Assistant Administrator to join their team. This is a fully remote, full-time position based in Medina, Al Madinah, Saudi Arabia. The role is suitable for individuals with 0-1 years of experience who are comfortable with both data entry and general administrative support tasks. In this position, you will be instrumental in maintaining accurate records, updating internal systems, and supporting daily administrative workflows, thereby contributing to operational efficiency and reliable information management.

The role requires ensuring the precision of data and maintaining organization across various tasks. This position offers a flexible, fully remote working environment with opportunities for career development within a supportive team.

Key Responsibilities

• Input, update, and maintain data across spreadsheets, databases, and internal systems with a high degree of accuracy.
• Verify data accuracy, completeness, and currency of records.
• Organize and maintain structured digital files and datasets.
• Identify and correct inconsistencies or errors in data to ensure data integrity.
• Assist with routine administrative tasks and internal processes to support operational flow.
• Maintain trackers, logs, and reporting documents to monitor progress and key metrics.
• Support the coordination of tasks to ensure their timely completion.
• Help manage and organize documentation for easy access and retrieval.
• Review incoming requests and route them to the appropriate team members or departments.
• Communicate clearly with team members regarding updates, data issues, or task statuses.
• Track task progress and follow up on outstanding items to ensure deadlines are met.
• Provide regular updates on completed and pending work to supervisors or relevant stakeholders.
• Maintain standardized formats across all data entries and documentation.
• Perform routine checks to ensure data quality and consistency across all systems.
• Support process documentation and contribute to workflow improvement initiatives.
• Assist in preparing basic reports or summaries as required.

Qualifications and Requirements

• Strong attention to detail and a commitment to accuracy in all data handling tasks.
• Basic proficiency with data management tools such as Microsoft Excel, Google Sheets, or similar spreadsheet software.
• Good organizational and time management skills to effectively manage multiple tasks and deadlines.
• Ability to follow structured processes and instructions carefully and consistently.
• Clear written communication skills for effective interaction with team members.
• Comfortable and capable of working independently in a remote environment.
• Reliable, self-motivated, and able to manage repetitive tasks consistently without compromising quality.
• Previous data entry or administrative experience is a plus but not a mandatory requirement.

Required Skills

• Data Entry
• Administrative Support
• Data Management
• Spreadsheet Skills (Microsoft Excel, Google Sheets)
• Record Keeping
• Task Coordination
• Documentation
• Workflow Support
• Attention to Detail
• Time Management
• Remote Operations
• Business Support
• Team Collaboration
• Written Communication

Work Environment and Benefits

This is a full-time, fully remote position based in Medina, Al Madinah, Saudi Arabia. Re-cruit-Lytic offers a competitive compensation package, structured onboarding and training support, and opportunities for career development and progression within a supportive and collaborative team culture. Regular feedback and performance recognition are provided.

About the Role

Yanbu Aramco Sinopec Refining Company (YASREF) Ltd. is seeking a Senior IT System Analyst to join its team in Yanbu, Saudi Arabia. This full-time position is responsible for providing professional support across a range of IT programming, application, and operational tasks. The role involves designing, documenting, and coding program logic, as well as offering technical training, guidance, and resource support to end-users and department staff. This position is key to supporting and enhancing existing applications, planning and executing IT programs aligned with YASREF's strategies, and engaging in technical discussions to ensure optimal technical solutions.

The Senior IT System Analyst will provide guidance and solutions for project implementation challenges, contributing to the smooth operation and continuous improvement of YASREF's IT systems. This role requires a proactive approach to identifying areas for modification and improvement in both existing and new applications.

Key Responsibilities

• Provide professional support for IT programming, application, and operation tasks, including designing, documenting, and coding program logic.
• Offer technical training, guidance, and resource support to end-users and proponent department staff.
• Support and enhance existing applications to ensure optimal performance.
• Assist in planning, execution, and implementation of IT programs in compliance with YASREF's strategies and operational priorities.
• Engage in technical discussions with stakeholders to ensure the provision of optimal technical solutions.
• Provide guidance and solutions to resolve project implementation problems.
• Develop existing applications and contribute to new application creation by analyzing areas for modification and improvement.
• Develop new routine applications to meet specific customer requirements.
• Research, design, develop, and test operating system-level software, compilers, network distribution software, and computing applications.
• Set operational specifications and formulate/analyze software requirements, potentially designing embedded systems software.
• Apply principles of computer science, engineering, and mathematical analysis to IT challenges.
• Document current state architecture, design ideal state architecture, and develop plans for deploying new solutions to meet business needs.
• Create, update, and maintain a roadmap for application software development, prioritizing work according to business requirements.
• Perform analysis and make recommendations requiring high technical competency.
• Design databases and define data dictionary criteria.
• Perform complex programming tasks, including designing, documenting, and coding program logic.
• Define system requirements, priorities, and viable alternatives.
• Coordinate staff efforts to assess, install, test, and maintain computer software systems.
• Coordinate conversions and upgrades to vendor systems.
• Act as a project lead, directing IT systems analysts and providing coordination on assigned projects.
• Develop user documentation and departmental policies and procedures impacting application system use.
• Monitor system releases and assess their applicability to the organization.
• Maintain Standard Operating Procedures for all technology systems and processes.
• Provide logs and reports to support internal investigations.
• Manage escalations and provide Subject Matter Expert support for recurring incidents.
• Monitor systems and user behavior, reporting any suspicious activity.
• Design and perform applications software tests and respond to user emails to diagnose and correct performance issues.
• Monitor, identify, and correct software defects to maintain fully functioning applications.
• Conduct horizon scanning, explore external developments, and evaluate their potential impact or usefulness to the organization.
• Ensure operational compliance, identify non-compliance with organizational policies and procedures, and report/correct such issues.
• Manage workstreams or small projects within transformational change programs, ensuring integration with related projects.
• Ensure compliance with all cybersecurity guidelines and procedures regarding change control, security, auditing, release, configuration, problem, and incident management.
• Monitor daily operational activities, evaluate overall performance by gathering, analyzing, and interpreting data and metrics.
• Provide regular updates to Senior Management.
• Provide end-user training on systems and procedures as needed.
• Establish plans and ensure team adherence for successful project delivery within agreed timelines.
• Perform other job-related duties as assigned by the direct Supervisor.

Qualifications and Requirements

• Bachelor’s Degree in Computer Science, IT, Computer Engineering, or equivalent.
• Professional certification in Data Analytics, Data Security, Information System Solution Architect, IT Network, IT Audit, or equivalent.

Required Skills and Competencies

• IT programming, application, and operation tasks
• Designing, documenting, and coding program logic
• Technical training, guidance, and resource support
• Application support and enhancements
• Planning and execution of IT programs
• Technical discussions and solution provision
• Resolving project implementation problems
• Analyzing and identifying areas for application modification and improvement
• Developing new routine applications
• Research, development, and testing of operating system-level software, compilers, and network distribution software
• Setting operational specifications and formulating/analyzing software requirements
• Designing embedded systems software
• Applying principles of computer science, engineering, and mathematical analysis
• Documenting current state architecture and designing ideal state architecture
• Developing plans and solutions for deploying new solutions
• Creating, updating, and maintaining roadmaps for application software development
• Prioritizing development work in line with business requirements
• Performing analysis and making recommendations with high technical competency
• Database design and data dictionary criteria definition
• Defining system requirements, priorities, and viable alternatives
• Coordinating staff efforts for software system assessment, installation, testing, and maintenance
• Coordinating conversions and upgrades to vendor systems
• Project leadership and directing IT systems analysts
• Providing leadership and coordination on projects
• Developing user documentation and departmental policies and procedures
• Monitoring system releases and assessing applicability
• Maintaining Standard Operating Procedures for technology systems and processes
• Providing logs and reports for internal investigations
• Managing escalations and providing Subject Matter Expert support
• Monitoring systems and user behavior for suspicious activity
• Designing and performing applications software tests
• Responding to user emails for issue diagnosis and correction
• Identifying and correcting software defects
• Conducting horizon scanning and evaluating external developments
• Ensuring operational compliance and reporting/correcting non-compliance
• Managing workstreams or small projects within transformational change programs
• Applying structured change management methodologies
• Ensuring compliance with cybersecurity guidelines and procedures (change control, security, auditing, release, configuration, problem, and incident management)
• Monitoring daily operational activities and evaluating overall performance
• Gathering, analyzing, and interpreting data and metrics
• Providing regular updates to Senior Management
• Providing end-user training on systems and procedures
• Establishing plans and ensuring team adherence for project delivery
• Communication
• Problem-solving
• Leadership

Work Environment and Location

This is a full-time position based in Yanbu, Al Madinah, Saudi Arabia, with the primary city of operation being Yanbu.

About the Role

Yanbu Aramco Sinopec Refining Company (YASREF) Ltd. is seeking a skilled Cybersecurity Analyst to join its team in Yanbu, Al Madinah, Saudi Arabia. This full-time position is essential for protecting YASREF's digital assets and ensuring compliance with internal and external security mandates. The Cybersecurity Analyst will play a key role in developing, implementing, and maintaining robust information security programs to defend critical systems and data against evolving cyber threats.

Role Overview and Responsibilities

This role involves a comprehensive approach to cybersecurity, focusing on access management, policy development, incident response, and continuous risk assessment. The Cybersecurity Analyst will be instrumental in translating cybersecurity best practices into actionable security controls and programs within a complex organizational environment. Key responsibilities include:

• Determining and managing information access requirements, and planning, coordinating, and implementing comprehensive information security programs.
• Monitoring and advising on information security matters to ensure the effective operation and maintenance of YASREF's internal Cybersecurity controls.
• Participating in the development and publication of Cybersecurity policies, procedures, standards, and guidelines, ensuring alignment with best practices and compliance requirements.
• Reviewing and addressing violations of computer security procedures, and engaging with violators to prevent recurrence.
• Coordinating and executing Cybersecurity projects across YASREF.
• Promptly alerting top management and the Information Technology department to Cybersecurity suspicions and incidents.
• Participating in organization-wide data classification assessments and security audits.
• Contributing to the creation of cryptographic protocols for encrypting sensitive data, including emails and files.
• Participating in the development and refinement of incident response plans, annual IT risk assessments, and associated risk mitigation and avoidance strategies.
• Documenting Cybersecurity incidents, emergency measures taken, and procedures and tests conducted.
• Collaborating with government IT departments and the legal department to ensure compliance with safety and security regulations, and implementing policies mandated by law enforcement agencies to manage security vulnerabilities.
• Developing, managing, and maintaining user security awareness programs for all computer users.
• Contributing to YASREF's efforts to achieve and maintain ISO 27001 Information Security Management certification.
• Participating in risk assessment processes for both existing and new projects, ensuring comprehensive Cybersecurity compliance.
• Creating and editing cybersecurity-related documentation, including writing technical specifications to assess the application of security safeguards against vulnerabilities.
• Providing essential support for Industrial Control Systems (ICS), Electrical Automation Systems, Cybersecurity systems, and network operations.
• Engaging in Cybersecurity research to stay abreast of the latest security issues and actively participating in the continuous education of Cybersecurity practices.
• Performing other job-related duties as assigned by the direct supervisor.

Qualifications and Experience

• Bachelor’s Degree in Computer Science, IT, Computer Engineering, or an equivalent field.
• Possession of a relevant Cybersecurity certification.
• A minimum of 5 years of relevant work experience in cybersecurity.

Required Skills and Expertise

• Cybersecurity
• Information Security
• Risk Assessment
• Incident Response
• Auditing
• Security Policies
• Network Security
• Data Classification
• Cryptography
• User Security Awareness
• Industrial Control Systems (ICS) Security
• Electrical Automation Systems Security

Work Environment and Location

This is a full-time position located in Yanbu, Al Madinah, Saudi Arabia, with the cities of Yanbu and Medina being relevant locations. The role requires a dedicated professional committed to maintaining a secure digital environment.

About the Role

Alghad College for Applied Medical Sciences, a private educational institution in Saudi Arabia, is seeking an English Teacher to join its faculty. This role supports the college's mission to meet the demand for qualified national talent in the healthcare sector. The college operates across eight regions and cities, offering Bachelor's programs in applied medical sciences and is accredited by the Ministry of Education. This full-time position is based in Medina.

The English Teacher will be instrumental in enhancing students' English language proficiency, contributing to their academic and professional growth. This position offers an opportunity to be part of an educational institution focused on applied medical sciences.

Key Responsibilities

• Participate in the implementation of the college's vision and mission.
• Implement educational and training programs according to the study plan and academic requirements.
• Teach assigned courses according to the established schedules.
• Conduct practical exercises and lessons as prescribed.
• Manage all aspects of course examinations, including question setting, correction, review, and auditing.
• Convey the latest developments in the field of specialization to students.
• Contribute to the development of college programs and work procedures.
• Participate in departmental councils, committees, college activities, and scientific research programs.
• Attend department council sessions, participate actively, and vote on decisions and recommendations.
• Execute assigned tasks from the department council within the framework of rules and regulations.
• Maintain order in classrooms and laboratories.
• Undertake assigned work in scientific research, academic advising, or other administrative or academic tasks, in addition to the prescribed teaching load.
• Contribute effectively to conducting scientific research within the specialty.
• Perform required quality work and prepare necessary reports for academic courses.
• Foster a spirit of constructive competition among students, encouraging innovation and creativity.
• Participate in departmental and college committees.
• Prepare necessary periodic reports as required by the college or scientific departments.
• Uphold the reputation of the college and its property, maintaining order and student safety.
• Dedicate oneself to work within the college.
• Comply with all regulations, laws, bylaws, and instructions in force in the Kingdom of Saudi Arabia, ensuring adherence to religious principles and non-interference in politics.

Qualifications and Requirements

• A degree specific to the specialty from Saudi universities or universities recommended by the Ministry of Education (with proof of equivalency from the Ministry of Education attached).
• For lecturer and faculty positions, there must be an extension of the specialty.
• A minimum grade of "Good" in the bachelor's degree.
• All university qualifications must have been obtained through full-time study.
• Successful completion of a personal interview is mandatory.
• For applicants holding a Master's degree in English (Applied Linguistics, TESOL, TESL, TEFL, Linguistics, English Literature), a minimum of two years of experience in education or training is required.
• For applicants holding a Bachelor's degree in English Language, a CELTA certificate is required, along with at least five years of experience in education or training.

Required Skills

• Excellent English pronunciation, vocabulary, and grammar.
• Confidence and ability to deliver motivating and engaging lessons.
• Proficiency in developing teaching materials.
• Competence in student assessment.
• Ability to reflect on teaching practice and engage in microteaching.
• Strong mastery of the subject matter.
• Skill in utilizing technology in the classroom.
• Commitment to staying updated with the latest methods and theories for English teachers.
• Aptitude for acquiring new practical skills.
• Capability to effectively equip students for teaching at the appropriate level.

Work Environment and Application Details

This is a full-time, one-year contract position based in Medina, Al Madinah, Saudi Arabia. Working hours are 48 hours per week. Experience required is 2-5 years, depending on qualification level. Salary and benefits will be determined upon successful completion of the interview process. The application deadline is June 8, 2026, to June 10, 2026. Applications should be submitted electronically through the college's website: https://*******

About the Role

2P Perfect Presentation is seeking a dedicated Customer Service professional to join their team in Al Madinah Al Munawwarah. This role is essential for delivering a high-quality customer journey across multiple touchpoints. The position focuses on understanding customer needs, resolving inquiries efficiently, and enhancing overall customer satisfaction. The ideal candidate will be customer-focused, proactive, and capable of adapting to various customer service channels and operational demands to contribute to a consistent and positive customer experience.

Key Responsibilities

• Handle customer inquiries, requests, and feedback received through various communication channels, including phone, email, chat, social media, and in-person interactions.
• Ensure the timely and professional resolution of customer issues and complaints, aiming for first-contact resolution where possible.
• Maintain accurate and detailed records of all customer interactions and follow up on outstanding issues as necessary to ensure complete satisfaction.
• Collaborate effectively with internal teams to identify opportunities for process improvements and enhance overall customer experience outcomes.
• Identify recurring customer issues and trends, providing constructive suggestions for service enhancements and preventative measures.
• Actively support customer retention and satisfaction initiatives through proactive engagement and exceptional service delivery.
• Ensure strict compliance with all company policies, established service standards, and quality guidelines.
• Contribute to the generation of reports and the tracking of key performance indicators related to customer satisfaction and service performance.

Qualifications and Requirements

• Any educational background is acceptable, combined with relevant experience in customer service, customer experience, or related fields.
• Possess strong communication and interpersonal skills, enabling effective interaction with a diverse customer base.
• Demonstrate a proactive problem-solving mindset with a keen attention to detail to address customer needs accurately.
• Exhibit the ability to work effectively under pressure and manage multiple tasks simultaneously while maintaining high service quality.
• Proficiency in MS Office suite is required; experience with customer service tools and CRM systems is preferred.
• Fluency in both Arabic and English is essential for effective communication.

Required Skills

• A strong customer-first mindset, prioritizing customer needs and satisfaction in all interactions.
• Excellent professional communication skills, both written and verbal.
• Effective time management and organizational skills to handle a high volume of inquiries and tasks efficiently.
• High adaptability and a strong sense of teamwork to collaborate with colleagues and support team goals.
• Proficiency in conflict resolution techniques to de-escalate situations and find mutually agreeable solutions.
• Basic reporting and data handling capabilities to contribute to performance analysis.
• Understanding of marketing principles and client acquisition strategies to support business growth.

Job Details

This is a full-time position. The role requires 0-1 year of experience. The company is 2P Perfect Presentation, and the location is Al Madinah Al Munawwarah, Saudi Arabia.

About the Role

RecruitLyticx Hires is seeking detail-oriented individuals to join its global support team as Virtual Customer Service Representatives. This is a fully remote, full-time position for individuals who can work independently and are committed to providing excellent service. As a primary point of contact, you will assist customers through various channels, ensuring professional and attentive interactions. This role is suitable for communicative individuals focused on customer satisfaction, offering opportunities for professional development and impact.

Your responsibilities will include managing customer inquiries, resolving issues, and providing accurate information, all while upholding the company's professional image. A proactive approach to problem-solving and a commitment to continuous improvement in customer service delivery are essential.

Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat, providing accurate information on products, services, and policies.
• Communicate clearly, professionally, and empathetically, representing the company positively in every interaction.
• Assist customers with basic technical or service-related issues, guiding them through solutions in a clear and supportive manner.
• Handle customer complaints with patience and professionalism, escalating complex issues to the appropriate teams when necessary.
• Process orders, returns, exchanges, and service requests efficiently.
• Maintain accurate records of customer interactions in CRM systems and follow up on open cases to ensure timely resolution.
• Keep all documentation complete and up to date.
• Meet established quality standards and productivity targets.
• Participate in training sessions and team meetings to stay informed on product updates, policies, and procedures.
• Share feedback to improve customer experience and internal processes.
• Collaborate effectively with team members in a remote environment.

Qualifications and Requirements

• Strong verbal and written communication skills in English.
• Previous customer service or call center experience is preferred.
• Excellent listening and interpersonal skills.
• Ability to remain calm and professional under pressure.
• Basic technical skills and the ability to learn new systems quickly.
• Good typing speed and accuracy.
• Strong problem-solving ability with a customer-focused mindset.
• Reliable, self-motivated, and able to work independently.
• Adaptable to changing processes and priorities.
• Proficiency in additional languages is a plus for supporting a global customer base.

Required Skills

• Exceptional verbal and written communication in English.
• Proficiency in customer service and call center operations.
• Strong listening and interpersonal abilities.
• Composure and professionalism under pressure.
• Aptitude for technology and rapid system learning.
• Efficient and accurate typing skills.
• Effective problem-solving capabilities with a customer-centric approach.
• Self-discipline, motivation, and independence.
• Flexibility and adaptability to evolving procedures and priorities.
• Multilingual abilities are advantageous.

Work Environment and Details

This is a full-time, fully remote position. The role is based in Medina, Al Madinah, Saudi Arabia, supporting a global customer base. Experience required is 0-1 year.

About the General Store Manager Role

ABYAT, the largest retail store in the Middle East, is seeking a General Store Manager for its Al Madinah, Saudi Arabia location. This role is essential for driving store profitability and ensuring an exceptional customer experience within a large-format retail environment spanning 22,000 square meters and featuring over 22,000 home improvement and lifestyle products. Established in 2005, ABYAT is committed to retail excellence through a customer-centric approach and high service standards. As ABYAT expands its presence, this position plays a crucial part in its growth.

Key Responsibilities

The General Store Manager will lead and oversee all aspects of store operations to ensure the smooth execution of retail activities and the achievement of sales targets and Key Performance Indicators (KPIs). This includes monitoring critical metrics such as traffic, conversion rate, average basket size, and sales productivity. The role requires ensuring high standards of customer service, effectively handling escalated customer concerns, and leading, coaching, and developing store teams to meet performance objectives. Compliance with Visual Merchandising standards, execution of promotional campaigns, and oversight of inventory levels, stock replenishment, and product availability are also key duties. Coordination with Supply Chain, HR, Finance, Marketing, and Commercial teams is necessary for seamless operations. The manager will monitor store KPIs, prepare performance reports with actionable insights, and manage store operating expenses while identifying cost optimization opportunities.

Qualifications and Experience

• A Bachelor's degree in Business Administration, Retail Management, Marketing, or a related field.
• 5-10 years of retail experience, preferably within large-format or multi-category retail environments.
• Proven experience in store management or senior retail leadership roles.
• A strong track record in achieving sales targets and driving KPI performance.
• Experience in team leadership, coaching, and performance management.
• Must be a Saudi National.

Required Skills and Competencies

• Sales Target Achievement
• KPI Performance Management
• Customer Experience Enhancement
• Store Profitability Improvement
• Commercial Execution
• Operational Excellence
• Merchandising and Inventory Management
• Team Leadership and Coaching
• Performance Management
• Visual Merchandising and Promotional Campaign Execution
• Stock Replenishment and Supply Chain Coordination
• Cross-functional Team Collaboration (HR, Finance, Marketing, Commercial)
• Performance Reporting and Analytical Skills
• Cost Optimization

Work Details

This is a full-time position based in Al Madinah, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

King Faisal Specialist Hospital and Research Center in Medina, Al Madinah, Saudi Arabia, is seeking a distinguished Chairman for its Pediatrics department. This leadership role is pivotal in guiding the department's operations in alignment with the hospital's overarching vision, mission, goals, and objectives. The Chairman will be responsible for the comprehensive administrative oversight of the Pediatrics department, in addition to fulfilling clinical duties as a consultant.

Key Responsibilities

• Provide general supervision over professional patient care within the Department of Pediatrics.
• Ensure the highest quality of medical diagnosis and care for outpatients within the department.
• Direct hospital staff to deliver optimal care to all admitted patients, adhering to hospital policies and procedures.
• Deliver required patient care and management in Pediatrics according to hospital policies and procedures.
• Assume responsibility for patients under your care, liaising with various service departments and medical specializations to ensure appropriate and timely medical care in accordance with hospital standards.
• Comply with all hospital standards and policies related to patient acceptance, eligibility, admission, processes, consultation, daily patient care, outpatient practices, and patient discharge.
• Assess patients' diseases or conditions to determine appropriate therapeutic modalities and procedures, initiate investigations, and ensure findings are recorded.
• Ensure appropriate patient preparation for procedures and surgery, and perform procedures and surgery as indicated by the signed clinical privilege form.
• Follow up on investigation results for outpatients and modify treatment accordingly.
• Attend specialty clinics, outpatient clinics, day surgical units, day medical units, and special procedures treatment areas, and share on-call schedules as required.
• Perform any other clinical responsibilities related to the specialty as assigned.
• Promote postgraduate training programs, continuing medical education activities, international symposia, and other required educational and training courses, ensuring their evaluation and reporting.
• Lead and promote educational activities for residents, fellows, assistant consultants, junior staff, and other department members.
• Introduce and implement new advances and techniques for complex procedures within the area of specialization.
• Host national and international medical conferences at KFSHRC and participate in similar conferences abroad as assigned.
• Lead and promote clinical, basic, and translational research, and the publication of papers in accordance with the Research and Advisory Council Policy to advance knowledge, improve postgraduate education quality, and contribute to the hospital's national and international recognition.
• Develop the department's strategic plan, goals, and objectives in conformance with the overall strategic plan of Medical & Clinical Affairs, providing quarterly progress reports.
• Ensure that patient care and clinical services rendered by the department meet appropriate quality standards and promote the implementation of Quality Improvement Programs.
• Lead initiatives to maximize the efficient utilization of all departmental resources and coordinate these efforts across the hospital.
• Ensure patient care is provided in conformance with the Patients' Bill of Rights by the department and its staff.
• Obtain feedback from customers and interested parties, taking appropriate action to improve the quality of patient care.
• Act as a leader and role model, promoting a culture of excellence within the department.
• Ensure adequate and uninterrupted staff coverage in the department, managing work distribution and leave schedules to ensure efficient workflow.
• Ensure resources are available to respond to routine, request, or emergency service provision and to expand outputs, services, and facilities as needed.
• Recommend the appointment of the Deputy Chairman, Section Heads, and other senior staff members of the department.
• Conduct annual evaluations of departmental staff in consultation with Section Heads and make recommendations to Medical and Clinical Affairs.
• Foster integration and collaboration with Nursing, Clinical Services, Administration, Support Services, and other departments to ensure required patient care is provided according to hospital standards.
• Establish systems and processes for the assignment, evaluation, and renewal of clinical privileges for department staff, monitoring adherence and recommending immediate modifications to ensure patient safety when necessary.
• Enforce and monitor adherence of all department members to the Medical Staff Bylaws, rules and regulations, and hospital policies and procedures.
• Report, investigate, and take timely and appropriate action in response to non-conformities, complaints, and incident reports.
• Prepare and manage the Annual Operating Budget of the Department and the Annual Capital Equipment Budget for associated medical and clinical units, in conjunction with Nursing Affairs and Clinical Services.
• Participate in Capital Equipment Purchase Planning, evaluation, and implementation.
• Chair regular departmental staff meetings to review and discuss patient care policies, education, research, resource utilization, and administrative activities.
• Participate as a member of the Medical Advisory Council.
• Develop policies and procedures for the department as necessary, facilitating the development of Bylaws, rules and regulations, and hospital policies and procedures.
• Make timely decisions and authorize all policies, procedures, and bylaws for the department.
• Respond to queries and requests from regulatory and governance bodies.
• Abide by current hospital and Medical Staff Bylaws, all relevant rules and regulations, and policies, and remain updated on any changes.
• Follow all hospital-related policies and procedures.
• Participate in self and others' education, training, and development as applicable.
• Perform other related duties as assigned.

Qualifications and Requirements

• Graduation from a medical school in good standing.
• Completion of the required period of postgraduate training in a specialty and/or subspecialty.
• Saudi/American Board, Canadian/UK certification, or equivalent as outlined by the Medical Staff Credentialing Committee.
• Ten (10) years of clinical experience in a subspecialty, including four (4) years in an administrative capacity, plus post-training experience.
• Experience in Pediatrics Hematology/Oncology is required.

Required Skills

• Clinical Supervision
• Medical Diagnosis
• Patient Care
• Medical Procedures
• Postgraduate Training Programs
• Continuing Medical Education
• Clinical Research
• Strategic Planning
• Quality Improvement
• Resource Management
• Staff Management
• Budget Management
• Policy Development

Work Environment

This is a full-time position located in Medina, Al Madinah, Saudi Arabia.

About the Role

TestCrew, a leader in Quality Engineering, Digital Assurance, and Digital Engineering, is seeking a Voice & Real-Time Media Platform Engineer to join their team in Medina, Saudi Arabia. With a global team of over 700 experts, TestCrew supports enterprises in building and scaling technology across critical sectors. This role focuses on the design, development, and optimization of real-time voice, audio, meeting automation, and AI-agent infrastructure, with an emphasis on low-latency media systems, telephony integrations, browser-based communications, and real-time AI interactions. This is a full-time position requiring 5-10 years of experience.

Key Responsibilities

• Design, develop, and optimize real-time voice, audio, and media systems, prioritizing low latency and high reliability.
• Build and maintain infrastructure for AI-powered voice agents and real-time communications.
• Work with WebRTC internals, including peer connections, media tracks, signaling, and browser media pipelines.
• Develop meeting automation solutions for platforms such as Google Meet, Microsoft Teams, and Zoom.
• Troubleshoot and resolve complex media-related issues across browsers, backend services, telephony systems, and real-time communication platforms.
• Integrate and manage telephony gateways and media servers, including SIP and RTP communications.
• Design and optimize low-latency Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines, including fallback mechanisms, barge-in functionality, and lip-sync synchronization.
• Develop and extend capabilities using the LiveKit Agents SDK and real-time agent infrastructure.
• Enhance monitoring, observability, tracing, and diagnostics across voice and media processing pipelines.
• Lead incident response for audio quality, latency, connectivity, media synchronization, and session reliability issues.
• Collaborate with product, AI, infrastructure, and backend teams to deliver scalable and resilient real-time communication solutions.

Required Qualifications

• Proven experience designing and operating low-latency, real-time communication systems in production environments.
• Deep understanding of WebRTC architecture, browser media handling, peer connections, and real-time media transmission.
• Strong experience with SIP, RTP, telephony integrations, media gateways, or voice communication platforms.
• Solid knowledge of audio processing concepts, including codecs, packet loss, jitter buffering, synchronization, and media quality optimization.
• Hands-on experience supporting production voice, audio, video, or real-time communication (RTC) platforms.
• Strong software development skills in Go, Java, C/C++, or Python.
• Experience troubleshooting distributed systems and leading incident response for critical production services.
• Strong understanding of networking protocols and performance optimization techniques for real-time media delivery.

Technical Skills

• Expertise in WebRTC, SIP, and RTP protocols.
• Experience with telephony gateways and voice communication platforms, including FreeSWITCH, baresip, SIP bridges, and media gateways.
• Proficiency in audio processing concepts and optimization techniques.
• Experience with distributed systems and their troubleshooting.
• Strong programming skills in Go, Java, C/C++, and Python.
• Familiarity with Speech-to-Text (STT) and Text-to-Speech (TTS) technologies, including barge-in handling and lip-sync processing.
• Experience with LiveKit and the LiveKit Agents SDK.
• Proficiency in monitoring, observability, tracing, and diagnostics tools.
• Experience in incident response for critical production services.
• Knowledge of Chrome DevTools Protocol, headless Chrome, browser automation, and browser pool management.
• Familiarity with Kubernetes for performance tuning of real-time workloads.
• Understanding of OpenTelemetry and distributed tracing.
• Knowledge of identity management and authorization frameworks such as OpenFGA, Keycloak, and OIDC.

Work Context

This is a full-time position based in Medina, Al Madinah, Saudi Arabia. The role requires 5-10 years of relevant experience. TestCrew serves critical sectors including banking, government, telecom, aviation, retail, and SportsTech.

About the Quality Assurance Supervisor Role

Nestlé is seeking a dedicated Quality Assurance Supervisor to join their team in Medina, Al Madinah, Saudi Arabia. This full-time position within the Quality department reports directly to the Quality Manager. As a Quality Supervisor, you will play a crucial role in evaluating product and process quality to ensure adherence to the quality system requirements and identify opportunities for improvement. Your contributions will be vital in supporting departmental and plant goals through quality planning and training initiatives.

Nestlé Waters & Premium Beverages is a distinct, globally managed business unit within the Nestlé Group, serving consumers in over 100 markets with a diverse portfolio of more than 35 brands. The company is committed to growth in premium and better-for-you beverages, focusing on creating value for consumers, customers, and stakeholders. Water stewardship is a core principle, with all bottling sites certified to the Alliance for Water Stewardship (AWS) Standard and numerous water regeneration projects implemented globally.

Key Responsibilities

• Interpret and support quality policies, implementing guidelines to ensure compliance with Nestlé's quality standards and procedures.
• Manage all activities related to responding to customer quality issues, assisting in root cause analysis and the implementation of corrective actions to enhance product quality and minimize errors.
• Participate in all audits and implement corrective actions derived from audit findings to maintain certification status and uphold good business practices.
• Specify quality requirements for raw materials from suppliers and conduct sample analysis to ensure adherence to Nestlé's quality procedures.
• Ensure that production processes comply with both Nestlé and national-level standards.
• Design, develop, and implement quality control training programs for the QC team to foster continuous growth and development.
• Maintain all quality and calibration records and documentation in accordance with the quality manual and specific customer requirements.
• Adhere to Nestlé's Safety, Health, and Environment (SHE) rules and procedures at all times to ensure personal and collective safety.

Qualifications and Requirements

• Bachelor's Degree in Food Safety, Chemical, or Biochemical fields.
• Minimum of 2-3 years of supervisory experience, preferably within the Fast-Moving Consumer Goods (FMCG) industry.

Required Skills

• Knowledge of Quality Management Standards.

Work Location and Type

This is a full-time position located in Medina, Al Madinah, Saudi Arabia.

About the Project Coordinator Role

Halliburton is seeking a Project Coordinator to join its team in Medina, Saudi Arabia, within the Madinah Region. This full-time position offers the opportunity to contribute to a leading global provider of products and services to the energy industry. The role is designed for individuals who aim to innovate, achieve, grow, and lead in a challenging professional environment.

Role Overview and Responsibilities

As a Project Coordinator, your primary responsibility will be to coordinate activities across single to multiple rig projects. While these projects typically have a limited risk profile due to minimal inter-Product Service Line (PSL) dependency, performance-based contracts, or limited non-core third-party services, you will also gain experience by learning from and sharing responsibilities with a senior project manager on larger, more complex integrated projects. This role requires extensive coordination and management of various service lines and limited non-core third parties.

• Coordinate projects that require comprehensive management of various service lines and limited non-core third parties.
• Lead scheduled meetings to review performance indicators and implement management systems to enhance efficiencies and performance.
• Actively participate in and lead operational problem-solving during project execution, including leading or supervising investigations into Safety Quality (SQ) events or risks.
• Plan, organize, and coordinate projects for 3 or more product service lines (PSLs) in accordance with established company policies and procedures.
• Champion Halliburton and the Customer's Health, Safety, and Environmental (HSE) regulations, expectations, and guidelines.
• Verify that equipment received at the well site conforms to documented specifications and requirements.
• Ensure all third-party rental/purchase equipment has current inspection and testing documentation.
• Lead internal pre-project execution exercises (*, Drilling Well On Paper / Completing Well On Paper) and post-project review/close-out meetings.
• Participate in regularly scheduled project safety meetings and Business/Operations Performance Reviews.
• Conduct performance reviews in alignment with established PSL and Project Key Performance Indicators (KPIs).
• Maintain detailed records of Daily Operations Reports in OpenWells, focusing on productive times and NPT classification.
• Ensure the latest versions of project procedures and expectations are maintained and communicated to all Halliburton personnel.
• Evaluate PSL operational performance and the applicability of technology offerings.
• Manage the project Performance Optimization Plan.
• Resolve all cross-PSL issues with the customer prior to final invoicing and report processing.
• Document lessons learned and communicate them to the District and Project Leadership Team.
• Maintain a positive attitude, professionalism, and discretion, demonstrating excellent communication skills and the ability to work effectively with diverse individuals within the organization.
• Demonstrate strong leadership skills and client interface capabilities.

Qualifications and Experience

• A bachelor's degree in a suitable STEM (Science, Technology, Engineering, or Mathematics) field.
• A minimum of 3 years of related experience.
• A minimum of 2 years of full-time oil and gas experience.

Required Skills

• Project Coordination
• Performance Indicators
• Management Systems
• Problem Solving
• Health, Safety, and Environmental (HSE)
• Leadership
• Client Interface
• Communication Skills

Work Location and Type

This is a full-time position located in Medina, within the Madinah Region of Saudi Arabia. The role is part of the Operations job family and is associated with the Production Enhancement Product Service Line.

• Sell a wide range of company products to assigned customers.
• Implement planograms effectively.
• Issue special order requests as needed.
• Collect invoices according to company policy.
• Prepare documentation for call cycles or business reviews.
• Identify and report new customers to the team leader.
• Address customer complaints and report unresolved issues.
• Present customer orders and daily collections to the team leader.
• Manage returns for defective products.
• Conduct quarterly customer account reconciliations.
• Perform inventory checks during visits to cover warehouses and shelves.

• Minimum High School degree.
• 1 to 2 years of experience in sales or a related field.

• Provide attentive, professional, and personalized table service to all guests.
• Greet guests warmly, present menus, and confidently explain dishes, specials, and beverage offerings.
• Accurately take food and beverage orders and communicate them clearly to kitchen and bar teams.
• Serve food and beverages promptly while following proper service etiquette and presentation standards.
• Ensure tables are properly set, clean, and maintained throughout service.
• Anticipate guest needs and respond efficiently to requests and special requirements.
• Maintain strong knowledge of menu items, ingredients, preparation methods, and beverage offerings.
• Handle guest inquiries and feedback professionally to ensure a memorable dining experience.
• Coordinate closely with kitchen, bar, and F&B supervisory teams to ensure smooth service flow.
• Operate POS systems accurately for order entry and billing procedures.
• Support upselling initiatives by promoting menu items, beverages, and special experiences.
• Maintain cleanliness and hygiene standards across dining areas, service stations, and equipment.
• Follow all food safety, hygiene, and health regulations at all times.
• Assist with restaurant setup and closing procedures before and after service periods.
• Report guest concerns, service issues, or operational matters to supervisors promptly.
• Work collaboratively with the wider team to deliver efficient and high-quality service.
• Uphold FAENA grooming, presentation, and uniform standards at all times.

• Previous experience as a Waiter/Waitress within a luxury hotel or upscale restaurant preferred.
• Strong communication and interpersonal skills with a guest-focused approach.
• Passion for delivering exceptional service and creating memorable guest experiences.
• Excellent attention to detail and ability to work efficiently in a fast-paced environment.
• Strong knowledge of food and beverage service standards and etiquette.
• Experience using POS systems and handling billing procedures accurately.
• Ability to remain calm, professional, and organized under pressure.
• Professional grooming and presentation consistent with luxury hospitality standards.
• Fluent English communication skills required; additional languages are considered an advantage.