Full-time Jobs for High School Graduates for Fresh Graduates in Saudi Arabia

About the Role

Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is a new national airline focused on transforming air travel and positioning Saudi Arabia as a global aviation hub. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations worldwide.

As Cabin Crew for Riyadh Air, you will represent the Kingdom's pride on every flight. This role involves embodying Saudi hospitality, known as 'Hafawa', by showcasing kindness, connection, and care to ensure guests feel safe and valued throughout their journey.

Key Responsibilities

• Deliver high-quality service to guests, prioritizing their safety and well-being during flights.
• Practice 'Hafawa' hospitality, demonstrating kindness, connection, and Saudi warmth in all interactions.
• Serve as a brand ambassador for Riyadh Air, maintaining a professional and welcoming demeanor.
• Embrace travel and new experiences while ensuring passenger safety from departure to arrival.
• Contribute to a company culture centered on connection, belonging, and Saudi warmth.

Qualifications and Requirements

• High school certificate or higher is required.
• A minimum of one year of experience in hospitality or a customer-facing role.
• Minimum height of 160 cm with an arm reach of 212 cm.
• Fluent English is essential; proficiency in other languages is an advantage.
• Must be a confident swimmer and able to use flotation devices.
• Must maintain a professional appearance, with no visible tattoos or piercings when in uniform.
• Must meet Saudi employment visa requirements.
• Must be open to relocating to Riyadh, Saudi Arabia.

Required Skills

• Natural communication abilities.
• Exceptional guest service skills.
• A strong focus on guest safety.
• Demonstrated 'Hafawa' hospitality.
• Team player capabilities.
• A passion for travel and new experiences.

Recruitment Event Information

This recruitment event is specifically for candidates located in Jakarta, Indonesia. Successful candidates will be expected to relocate to Riyadh, Saudi Arabia, to fulfill the role.

This is a full-time position. Riyadh Air offers a competitive compensation package, including guaranteed flight hours until the end of 2026 and full salary payment during training. Successful candidates will have opportunities for global travel, career development pathways beyond the cabin, and the chance to wear stylish cabin fashion.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, processing guest requests, and providing information and assistance. You will play a crucial part in maintaining the smooth operation of guest services by effectively handling communications and resolving guest inquiries.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical problems to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• Experience: 0-1 year.

Required Skills

• Strong communication skills are essential for interacting with guests and colleagues.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an environment of non-discrimination based on any protected status, including disability and veteran status.

About the Role

MBA Office, a Saudi Arabian architectural and engineering consultancy, is seeking an Architectural Engineer to join their team in Riyadh. The company specializes in transforming concepts into high-value realities through design and structural innovation, serving B2B clients and real estate developers with integrated turnkey solutions from conceptualization to project handover. This full-time, on-site position is designed for an early-career professional with 0-1 years of experience. The Architectural Engineer will contribute to architectural designs, manage projects from inception to completion, and collaborate with civil engineering and construction teams, ensuring compliance with standards and high-quality outcomes.

Key Responsibilities

• Oversee and contribute to architectural designs, ensuring alignment with project objectives and client requirements.
• Manage architectural projects from the conceptual stage through to final completion.
• Collaborate effectively with civil engineering and construction teams to ensure seamless project execution.
• Ensure strict compliance with all relevant structural and design standards throughout the project lifecycle.
• Actively participate in cross-disciplinary teamwork to deliver high-quality and efficient architectural solutions.

Qualifications and Requirements

• Bachelor's degree in Architectural Engineering or a related field.
• 0-1 years of professional experience in architectural engineering.
• Strong background in Architecture with expertise in design processes and innovation.
• Knowledge of Project Management principles and the ability to coordinate complex processes.
• Experience or understanding of Civil Engineering and Construction practices.
• Proven ability to collaborate effectively as part of diverse teams.
• Strong problem-solving and analytical skills.
• Proficiency in relevant design and engineering software tools.
• Familiarity with Saudi building codes and regulations is considered a plus.

Required Skills

• Architecture
• Design Processes
• Innovation
• Project Management
• Coordination
• Civil Engineering
• Construction
• Teamwork
• Problem-solving
• Analytical skills
• Design and engineering software tools
• Saudi building codes and regulations

Work Environment

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role involves active participation in cross-disciplinary teamwork within a professional consultancy environment.

About the Role

W Hotels is seeking a dedicated and organized Housekeeping Coordinator to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is integral to the smooth operation of our housekeeping department. The Housekeeping Coordinator will manage daily room status, coordinate with various hotel departments, and contribute to guest satisfaction through efficient room cleaning and maintenance.

This role is suited for an individual with a strong attention to detail and a commitment to hospitality, aiming to gain experience within a dynamic hotel environment. The coordinator will serve as a key liaison, facilitating communication and problem-solving between Housekeeping, Engineering, Front Office, and Laundry departments to uphold high standards of cleanliness and guest service.

Key Responsibilities

• Run sold room reports and verify the status of all rooms.
• Identify discrepant rooms and prioritize their cleaning to meet operational needs.
• Update the status of departing guest rooms promptly.
• Assist Housekeeping management in overseeing and managing daily departmental activities.
• Act as a central point of contact to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare and distribute room assignments to the Housekeeping staff.
• Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries encountered.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards for all housekeeping services.
• Develop and maintain positive working relationships with colleagues and support the team in achieving common goals.
• Listen to and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computer systems.
• Stand, sit, or walk for extended periods as required by job duties.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in a housekeeping or similar role.
• No prior supervisory experience is required.

Required Skills

• Proficiency in Housekeeping operations and procedures.
• Effective coordination and communication with Engineering, Front Office, and Laundry departments.
• Strong communication skills, both verbal and written.
• Demonstrated ability in teamwork and collaboration.
• Aptitude for problem-solving and issue resolution.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not located remotely. W Hotels is committed to being an equal opportunity employer, fostering an environment where the unique backgrounds of all associates are valued and celebrated. We are dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Gartner IT is seeking a motivated Technical Support Specialist to join its team of skilled engineers. This role is instrumental in building digital solutions that support Gartner colleagues and clients, contributing to the organization's success by delivering technology solutions that power Gartner. Gartner IT fosters a culture of innovation and an outcome-driven approach.

Role Overview

The Technical Support Specialist will provide essential second-level support, addressing technical issues escalated by the Help Desk. The goal is to ensure Gartner standards and Service Level Agreements (SLAs) are met for all Gartner Associates, regardless of their work location. This position also involves contributing technical expertise to various projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware troubleshooting and diagnosis, software troubleshooting and installation, and information gathering to deliver business solutions and maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as required, providing onsite support in remote locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles accurately to ensure efficient deployment of assets throughout the company.
• Support Gartner's events and symposiums by liaising with the ITIO Event Manager and Events staff to provide technology services and support to associates and clients, making on-the-spot decisions that require discretion and judgment.
• Actively manage service requests, incidents, and activities, ensuring all associate interactions are accurately documented, assigned, and communicated to determine and resolve issues, escalate when necessary, and provide solutions for future problem resolution and process improvement.

Qualifications and Requirements

• Bachelor's degree or foreign equivalent degree in Computer Science or a related field.
• 1+ years of client service experience.
• 1-3 years of experience in an entry-level technical support role.
• Understanding of networking concepts, servers, and LANs/WANs.
• Experience using a help desk call logging system.
• Experience with standard Microsoft products and platforms.

Required Skills

• Technical hardware troubleshooting and diagnosis.
• Software troubleshooting and installation.
• Information gathering for business solutions.
• Asset management throughout its lifecycle.
• Providing technology services and support.
• Management of service requests, incidents, and activities.
• Proficiency in networking concepts, servers, and LANs/WANs.
• Experience with help desk call logging systems.
• Familiarity with standard Microsoft products and platforms.
• Strong problem-solving skills.
• Effective communication skills, both verbal and written, with the ability to deal independently with staff throughout the organization.
• Excellent customer service skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join their Housekeeping & Laundry team. This full-time, non-management position is integral to maintaining the high standards of cleanliness and guest experience that W Hotels is known for, contributing to a dynamic work environment.

Role Overview

As a Hotel Cleanliness Supervisor, you will play a key role in the daily operations of the hotel. You will act as a liaison between various departments to ensure seamless service delivery and uphold the luxury presentation of W Hotels. Your focus will be on maintaining the highest levels of cleanliness and guest satisfaction.

Key Responsibilities

• Conduct thorough inspections of guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning schedules.
• Update the status of departing guest rooms to facilitate efficient turnover.
• Assist Housekeeping management in overseeing daily activities and operational flow.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate any changes to room assignments to relevant team members.
• Communicate operational issues and updates to the next shift.
• Complete all required departmental paperwork accurately and in a timely manner.
• Support management in employee hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching.
• Adhere strictly to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Uphold the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to W Hotels' standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Communicate clearly and professionally with colleagues and guests.
• Develop and maintain positive working relationships with all team members.
• Listen and respond appropriately to the concerns of other employees.
• Ensure strict adherence to quality expectations and standards across all areas of responsibility.
• Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Perform tasks requiring reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Maintain a standing, sitting, kneeling, or walking posture for extended periods throughout an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Utilize computers and point-of-sale systems to enter and locate work-related information.
• Read and visually verify information in various formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and best practices
• Maintaining quality standards
• Room status verification and management
• Prioritization and time management
• Interdepartmental coordination
• Issue resolution and problem-solving
• Accurate paperwork completion
• Employee hiring and onboarding
• Training and development
• Scheduling and workforce management
• Employee evaluation and performance management
• Counseling and disciplinary procedures
• Employee motivation and coaching
• Understanding and application of company policies
• Adherence to safety and security procedures
• Maintaining uniform and personal appearance standards
• Confidentiality and discretion
• Asset protection
• Delivering exceptional guest service standards
• Anticipating guest needs
• Assisting individuals with disabilities
• Clear and professional communication
• Building and maintaining positive working relationships
• Active listening skills
• Physical stamina and ability to perform manual tasks
• Computer proficiency
• Visual verification and attention to detail

Work Location and Type

This is a full-time, non-management position located at W Hotels in the Financial District, Riyadh, Saudi Arabia. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Plumber to join their Engineering & Facilities team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to contribute to the smooth operation and maintenance of a luxury hotel environment. As part of the W Hotels brand, you will play a crucial role in ensuring guest satisfaction through prompt and effective maintenance services.

This role is integral to upholding W Hotels' commitment to providing an exceptional experience for every guest. You will be responsible for a wide range of maintenance tasks, ensuring all facilities are in optimal working condition and adhering to the highest standards of service and safety.

Key Responsibilities

• Respond to and attend to guest repair requests promptly and efficiently.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, equipment, and machinery, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to identify potential issues.
• Carry equipment, such as tools and radios, as required for job tasks.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
• Communicate daily activities and any encountered problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, and minor repairs to drywall and wood trim.
• Replace light bulbs and A/C filters, ensuring thorough cleanup of work areas.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing fixtures (*, plunging toilets, unclogging drains), electrical components (lamps, extension cords, vacuum cleaners, internet devices), and cosmetic items.
• Replace electrical switches and outlets, and repair other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before commencing any maintenance work.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals and listen and respond appropriately to employee concerns.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier items with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Some experience in general maintenance, including exterior and interior surface preparation and painting, is required.
• Experience in hotel engineering or maintenance is considered a plus.
• No supervisory experience is required.
• A valid Driver's License is required.

Required Skills

• Plumbing
• Air conditioning and refrigeration
• Electrical systems
• Mechanical systems
• Pneumatic/electronic systems and controls
• Carpentry and finish skills
• Kitchen equipment maintenance
• Vehicle maintenance
• Energy conservation principles
• General building maintenance
• Painting
• Drywall repair
• Wood trim repair
• Troubleshooting and problem-solving
• Computer skills
• Communication skills
• Teamwork

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is part of the Engineering & Facilities department. Marriott International is an equal opportunity employer committed to creating an inclusive environment. W Hotels operates with a "Whatever/Whenever" service philosophy.

About the Role

Gartner IT is seeking a Technical Support Specialist to join its engineering team. This role is crucial in developing digital solutions that support Gartner colleagues and clients, contributing to the organization's technological advancements. The IT department emphasizes continuous innovation, an outcome-driven approach, and values input from all team members.

Role Overview

The Technical Support Specialist will provide essential second-level technical support, addressing issues escalated by the Help Desk. This ensures Gartner's standards and service level agreements (SLAs) are met for all Gartner Associates, regardless of their work location. The position also involves contributing technical expertise to projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware and software troubleshooting, diagnosis, and installation, to maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as needed, offering onsite support in various locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles to ensure efficient deployment of assets across the company.
• Collaborate with the ITIO Event Manager and Events staff to provide technology services and support during Gartner Events and Symposiums, making timely decisions that impact client satisfaction.
• Actively manage service requests, incidents, and activities, accurately documenting all associate interactions, assigning tasks, and communicating resolutions to determine and resolve issues, escalate when necessary, and contribute to future problem resolution and process improvement.

Qualifications and Requirements

• A Bachelor's degree or foreign equivalent in Computer Science or a related field is required.
• A minimum of 1+ years of client service experience is necessary.
• 1-3 years of experience in an entry-level technical support role is required.
• A foundational understanding of networking concepts, servers, and LANs/WANs is essential.
• Experience using a help desk call logging system is required.
• Proficiency with standard Microsoft products and platforms is necessary.

Required Skills

• Technical hardware troubleshooting and diagnosis
• Software troubleshooting and installation
• Information gathering
• Networking concepts, servers, LANs/WANs
• Help desk call logging systems
• Standard Microsoft products and platforms
• Problem-solving skills
• Effective communication (verbal and written)
• Excellent customer service skills

Work Location and Type

This full-time position is located in Riyadh, Saudi Arabia. Gartner offers opportunities for professional development and career growth within a collaborative, team-oriented culture that embraces inclusion.

About the Role

W Hotels in Riyadh is seeking a Spa & Recreation Attendant to join their team. This full-time, non-management position is designed for individuals with 0-1 years of experience looking to start their career in the hospitality industry. The role is crucial in ensuring guests have a relaxing and safe experience at the recreation facilities, aligning with W Hotels' mission.

As a Spa & Recreation Attendant, you will be the primary point of contact for guests engaging with recreational offerings. Your focus will be on encouraging participation, providing information, and maintaining a welcoming atmosphere, embodying the W Hotels' "Whatever/Whenever" service philosophy.

Key Responsibilities

• Encourage, register, and schedule guests for recreation activities.
• Promote a fun and relaxing atmosphere for guests.
• Provide guests with information about available recreation facilities and activities.
• Communicate and enforce the rules and regulations of the recreation facility for guest safety.
• Observe activities within the facility and respond appropriately to emergencies according to operating procedures.
• Identify situations where guests may not be able to safely participate in an activity and report to a supervisor or manager.
• Clean and maintain recreational equipment and supplies.
• Report accidents, injuries, and unsafe working conditions to management.
• Complete required safety training and certifications.
• Adhere to company policies and procedures, maintaining a clean and professional appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships and support team goals.
• Process payments for rental equipment, activities, facility rentals, or retail sales.
• Comply with quality assurance expectations and standards.
• Read and visually verify information in various formats, including small print.
• Visually inspect tools, equipment, or machines for defects.
• Enter and locate work-related information using computers and/or point of sale systems.
• Perform physical tasks including standing, sitting, or walking for extended periods.
• Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and objects weighing over 50 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Navigate through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• CPR Certification.
• First Aid Certification.
• Familiarity with recreation equipment.
• Any certification or training required by local and state agencies.

Required Skills

• Strong communication and interpersonal skills.
• Excellent customer service abilities.
• Proficiency in teamwork and collaboration.
• Effective problem-solving capabilities.
• Experience with computer systems and point of sale (POS) systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an inclusive environment.

About the Role

Stranger Soccer is seeking an ambitious individual to serve as the License Owner / Operator in Riyadh, Saudi Arabia. This opportunity involves building and managing Stranger Soccer's operations within the Riyadh region, aiming to establish a football ecosystem for the local community. The role is suited for individuals with an understanding of football culture, leadership abilities, business acumen, and a desire to operate their own venture with the support of a global brand.

Stranger Soccer has developed a technology platform to make casual football accessible. Following successful launches in over 10 cities globally, the company is expanding its model to Riyadh. As the License Owner / Operator, you will lead this expansion, ensuring a consistent and high-quality football experience for players.

Key Responsibilities

• Establish and manage all operational aspects of Stranger Soccer in Riyadh.
• Oversee marketing initiatives to drive player engagement and game bookings.
• Recruit and manage local teams to support operations.
• Ensure the delivery of a consistent, high-quality football experience for all participants.
• Develop and execute strategic plans to grow the Stranger Soccer presence in Riyadh.
• Leverage the Stranger Soccer technology platform for game bookings and player management.
• Build and nurture the local football community around the Stranger Soccer brand.

Qualifications and Requirements

The ideal candidate will possess the following:

• A strong passion for football and an understanding of local football culture in Riyadh.
• Demonstrated leadership capabilities.
• Proven business experience.
• An entrepreneurial mindset with a readiness to operate independently.
• Strategic thinking skills for business building and scaling.
• A desire for ownership and tangible results.

Required Skills

• Leadership
• Business Experience
• Entrepreneurial Mindset
• Operations Management
• Marketing
• Team Recruitment

Work Arrangement and Support

This is a business ownership opportunity rather than a traditional employment role. While you will manage all aspects of the local operation in Riyadh, you will receive comprehensive support from Stranger Soccer's headquarters. This support includes tools, a proven operational playbook, and access to their technology platform.

The role is full-time. Experience required is 0-1 years.

Further Information

Interested candidates are encouraged to visit *******************, navigate to "Bring Stranger Soccer to Your City," to explore the opportunity further and express their interest.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Guest Experience Expert to join their team. This role focuses on creating memorable experiences for guests by going beyond standard service procedures. The Guest Experience Expert will take initiative to manage a wide range of services that enhance the guest's entire stay, including operational tasks, addressing requests, completing reports, and sharing local insights.

This is a full-time, non-management position located in the Financial District of Riyadh. W Hotels aims to provide an environment where life experiences are common, opening doors and minds through inspiration and new experiences. The company values creativity, innovation, and a proactive spirit.

Key Responsibilities

Responsibilities for this role include:

• Delivering a range of services to guide guests throughout their stay.
• Proactively addressing guest needs and requests.
• Managing operational tasks to ensure a smooth guest experience.
• Completing necessary reports and documentation.
• Sharing local area highlights and insights with guests.
• Ensuring guest transactions are integrated seamlessly into their overall experience.
• Maintaining a safe work environment for all.
• Adhering to company policies and procedures.
• Maintaining confidentiality of guest and company information.
• Protecting company assets.
• Upholding high quality standards in guest interactions and operations.
• Maintaining a professional uniform, appearance, and communication style.

Qualifications and Requirements

The following qualifications and requirements are necessary for this role:

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Required Skills

Candidates should possess the following skills:

• Guest Services
• Customer Service
• Problem Solving
• Communication

Work Environment and Details

This is a full-time, non-management position. The role is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The position is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated, recognizing that its greatest strength lies in the rich blend of culture, talent, and experiences of its associates. Marriott International is dedicated to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Maintenance professional to join their Engineering & Facilities team. This full-time, non-management position is based in the Financial District of Riyadh and is not remote. The role offers an opportunity for individuals with 0-1 years of experience to contribute to the smooth operation of a luxury hotel environment.

As a Maintenance professional, you will be responsible for ensuring guest satisfaction by promptly addressing and resolving maintenance issues. You will also play a crucial role in the preventive maintenance of hotel equipment and facilities, contributing to a safe, comfortable, and well-maintained environment for guests and staff.

Key Responsibilities

• Respond to and attend to guest repair requests in a timely and efficient manner.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to ensure proper functioning.
• Carry equipment, such as tools and radios, as required for job duties.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain the maintenance inventory and requisition parts and supplies as needed.
• Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, and light bulb and A/C filter replacement.
• Ensure thorough cleanup of painting or repair areas.
• Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, switches, outlets, extension cords), cosmetic items, internet devices, and other guestroom items.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before performing any maintenance work.
• Perform repairs on interior and exterior landscaping, including sprinkler systems.
• Input air handler schedules and make temperature adjustments using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications as required.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Some experience in general maintenance, including exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance is a plus.
• No supervisory experience required.
• Valid Driver's License.

Required Skills

• Air Conditioning and Refrigeration
• Electrical Systems
• Mechanical Systems
• Plumbing
• Pneumatic/Electronic Systems and Controls
• Carpentry and Finish Skills
• Kitchen Equipment Maintenance
• Vehicle Maintenance
• Energy Conservation
• General Building Maintenance
• Painting
• Drywall Repair
• Wood Trim Repair
• Landscaping
• Sprinkler Systems
• Basic Computer Skills
• Communication Skills
• Teamwork
• Problem-Solving Abilities

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires on-site presence and is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other legally protected categories.

About the Maintenance Role

W Hotels, a brand within Marriott International, is seeking a Maintenance professional to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is based in the Financial District and offers an opportunity to contribute to the operational upkeep of hotel facilities, ensuring a high standard of service and guest experience. W Hotels is dedicated to creating a space where life is experienced, driven by a core value of attentiveness and a "Whatever/Whenever" philosophy.

Key Responsibilities

• Respond to and attend to guest repair requests promptly and efficiently.
• Communicate effectively with guests and customers to resolve maintenance issues.
• Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
• Visually inspect tools, equipment, and machines to ensure proper functioning.
• Carry equipment such as tools and radios as needed for maintenance tasks.
• Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
• Maintain the maintenance inventory and requisition parts and supplies as required.
• Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
• Perform surface preparation, painting, minor drywall and wood trim repair, and light bulb and A/C filter replacement.
• Ensure thorough cleanup of painting or repair areas.
• Test, troubleshoot, and perform basic repairs on various types of equipment, including plumbing, electrical components, and replacing electrical switches and outlets.
• Program televisions and perform general housekeeping and engineering-related inventory duties.
• Utilize the Lockout/Tagout system before commencing any maintenance work.
• Perform repairs on interior and exterior landscaping, including external landscaping sprinklers.
• Input air handler schedules and make temperature changes using basic computer skills.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete safety training and certifications.
• Properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, assisting individuals with disabilities.
• Thank guests with genuine appreciation.
• Adhere to quality expectations and standards.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier lifting or movement tasks with assistance.
• Move up and down stairs, service ramps, and/or ladders.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Enter and locate work-related information using computers.
• Perform other reasonable job duties as requested.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Some experience in general maintenance.
• Experience in exterior and interior surface preparation and painting.
• A valid Driver's License.

Required Skills

• Air Conditioning and Refrigeration
• Electrical
• Mechanical
• Plumbing
• Pneumatic/Electronic Systems and Controls
• Carpentry and Finish Skills
• Kitchen Equipment
• Vehicles
• Energy Conservation
• General Building Maintenance
• Painting
• Drywall Repair
• Wood Trim Repair
• Landscaping
• Sprinkler Systems
• Computer Skills
• Communication
• Teamwork
• Problem-Solving

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is based in the Financial District. Marriott International is committed to being an equal opportunity employer, valuing diverse backgrounds and experiences, and fostering an environment of inclusivity and respect.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, handling guest requests, and providing essential information and support. You will play a crucial part in maintaining the smooth operation of hotel communications and upholding W Hotels' commitment to providing unparalleled service.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns with professionalism and efficiency.
• Operate the telephone switchboard station to manage all incoming and outgoing communications.
• Process guest requests, including wake-up calls, screening calls, implementing do not disturb settings, call forwarding, setting up conference calls, handling TDD relay calls, and managing non-registered guest calls.
• Advise guests of any messages received promptly and accurately.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages when necessary.
• Receive, record, and relay messages accurately, completely, and legibly to the appropriate parties.
• Activate and deactivate guest room message lights as required.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
• Test communications equipment regularly to ensure it is functioning correctly.
• Respond to special requests from guests with unique needs, ensuring their satisfaction.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed to assist guests.
• Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring they receive appropriate support and attention.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.

Required Skills

• Proficiency in Telephone Operations.
• Strong Guest Service and communication abilities.
• Effective Problem-Solving skills.
• Capability in providing excellent Customer Support.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods. Employees must be able to enter and locate information using computers and/or POS systems. Additionally, the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance is necessary.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, managing their communication needs efficiently and professionally to ensure a positive guest experience.

W Hotels is committed to igniting curiosity and expanding horizons for guests. Operating under the "Whatever/Whenever" service culture and as part of Marriott International, the role offers an opportunity within a global organization that values innovation and a commitment to redefining luxury.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns promptly and courteously.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests, including wake-up calls, screening calls, setting up "do not disturb" statuses, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
• Test communications equipment regularly to ensure proper functionality.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Strong communication skills, both verbal and written.
• Excellent customer service and guest relations abilities.
• Proficiency in telephone operations and handling multiple lines.
• Effective problem-solving and conflict resolution skills.
• Competency in computer operations and using relevant systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a member of the W Hotels team, you will uphold the brand's mission to "Ignite Curiosity, Expand Worlds" and its culture of "Whatever/Whenever." This position is part of Marriott International, fostering an environment where diverse backgrounds are valued.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of guestrooms and public areas, holding staff accountable for corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand and manage the department's impact on the property's financial goals, striving to achieve or exceed budgeted objectives.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
• Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings, conveying a clear and consistent message regarding departmental goals.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback to individuals.
• Ensure employee recognition is actively practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an "open door" policy, and review employee satisfaction results to identify and address employee concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly acknowledge the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service and emphasize guest satisfaction during all departmental meetings, focusing on continuous improvement.
• Respond to and effectively handle guest problems and complaints, striving to improve service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Supervision
• Teamwork and Collaboration
• Problem-Solving and Complaint Resolution

Work Environment and Location

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is part of the Housekeeping & Laundry category within W Hotels.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, and is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.