Join Our Team at Mrsool!Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the MENA region, Mrsool has captivated users with its seamless experience, earning the highest ratings among major delivery platforms.
The Job in a Nutshell:We are looking for a dedicated and customer-focused Part-Time Customer Support Representative to join our team. In this role, you will play a key part in ensuring exceptional customer experiences by assisting clients, resolving inquiries, and providing solutions promptly and professionally.
What You Will Do:- Provide fast and friendly customer support via in-app chat.
- Assist customers in tracking their deliveries and resolving issues with orders.
- Handle customer complaints with professionalism.
- Collaborate with delivery partners to ensure efficient service.
- Keep accurate records of customer interactions.
Requirements:- Strong communication skills and customer-focused mindset.
- Problem-solving abilities and patience in dealing with inquiries.
- No prior experience required; students welcome.
- Willingness to learn the app's features.
What We Offer You:- Inclusive and diverse work environment.
- Competitive compensation with potential share options.
- Professional development through training and learning stipends.
- Supportive mentorship for personal success.
