Join Kempinski Hotels as a Spa Receptionist!Located in Al Khobar, Saudi Arabia, this position is your opportunity to contribute to a leading luxury hospitality brand. As a Spa Receptionist, you will play a vital role in our Spa & Recreation department, ensuring exceptional service for our guests.
Key Responsibilities:- Manage reception duties including food and beverage offerings, retail operations, and housekeeping.
- Respond professionally to guests' bookings and inquiries.
- Promote and up-sell spa services and retail products.
- Abide by spa's Standard Operating Procedures (SOPs) and policies.
- Maintain extensive knowledge of spa treatments and services.
- Record reservations and manage the appointment schedule.
- Perform confirmation calls and manage check-ins and check-outs.
- Update client profiles and prepare daily reports.
- Promote other resort activities.
- Handle guest queries and complaints discreetly and professionally.
- Ensure a clean and organized working environment.
Qualifications:A proactive attitude and a commitment to delivering high-quality service will be essential for success in this role. Your ability to maintain discretion and confidentiality in communications with guests will help us uphold our standards of luxury.
3,000 - 3,500 / Month
Full-time
