Full-time Company Branch Manager Jobs in Jeddah

About the Role

Chalhoub Group, a leading partner for luxury across the Middle East with over 65 years of experience, is seeking a dynamic Store Manager for the Kilian brand. This role is based in Jeddah, Makkah, Saudi Arabia. As a Store Manager, you will be instrumental in driving store business, cultivating a base of loyal VIP customers, and leading your team to uphold the brand's values and operational excellence. This position is pivotal in Chalhoub's transition to a hybrid retailer, leveraging technology and data to enhance customer experiences.

You will be responsible for inspiring your team, achieving sales targets, and ensuring seamless integration of online and offline retail strategies. This is an opportunity to contribute to a world-class team focused on innovation and service excellence in the luxury beauty sector.

Key Responsibilities

• Lead by example, embodying and communicating the brand's values and philosophy through all interactions with customers and team members.
• Define, execute, and monitor the store's action plan to achieve sales targets and Key Performance Indicators (KPIs).
• Manage the customer database to build strong relationships and identify future selling opportunities.
• Stay informed about the latest trends, products, and competitor activities, sharing feedback with relevant back-office teams.
• Embrace a hybrid retail approach by leveraging all online and offline points of sale.
• Provide clear vision and direction to the team regarding business objectives and store strategies.
• Identify, recruit, develop, and retain strong talent within the team.
• Foster a positive work environment built on trust, respect, and fairness, acting as the voice of employees by relaying feedback, challenges, and concerns to leadership and HR.
• Coach team members, promoting a growth mindset by utilizing the Group's learning tools and platforms, and consistently monitoring development plans and professional growth.
• Ensure performance improvement plans are transparently discussed and documented.
• Develop an omnichannel mindset within the team, promoting various customer experience touchpoints (physical and digital), clienteling techniques with a focus on VIPs, and leveraging customer data to proactively meet needs.
• Drive the brand's e-commerce business, including various activities and activations.
• Recruit new clients and convert them into loyal VIP customers by delivering an excellent experience and engaging in continuous networking.
• Ensure adherence to all sales and operational policies and procedures within the store.
• Process and prepare e-commerce orders within set Service Level Agreements (SLAs) for time and quality, ensuring no pending fulfillment actions in the store.
• Utilize available technology tools (*, Clienteling app, OMS, Business WhatsApp) to enhance customer experience both in-store and remotely, ensuring the team is proficient or trained on these tools.
• Maintain operating standards, including stock replenishment and display organization according to the brand's Visual Merchandising (VM) guidelines.
• Ensure compliance with all legal, safety, security, retail store operations, and HR guidelines, collaborating with relevant teams for continuous improvement and escalating issues promptly.
• Ensure healthy floor coverage by analyzing historical traffic data and anticipating peak hours.

Qualifications and Requirements

• A minimum of 3 years of experience as a Store Manager or Supervisor within the luxury brand sector.
• Fluency in both Arabic and English is essential.

Required Skills

• Sales Target Achievement and KPI Management
• Customer Relationship Management and Clienteling
• Product Knowledge
• Team Leadership, Talent Recruitment, and Talent Development
• Employee Feedback Management and Coaching
• Promoting a Growth Mindset and Performance Improvement Plans
• Omnichannel Customer Experience Strategy
• E-commerce Operations and Order Processing
• Adherence to Sales and Operational Policies
• Understanding of Service Level Agreements (SLAs)
• Proficiency with Clienteling Apps, OMS, and Business WhatsApp
• Stock Replenishment and Visual Merchandising (VM)
• Compliance with Legal, Safety, and Security Guidelines
• Retail Store Operations and HR Guidelines
• Traffic Data Analysis

Work Environment and Location

This is a full-time position for a Store Manager at the Kilian boutique in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of relevant experience. Chalhoub Group is committed to inclusion and diversity, welcoming all applicants to apply and be part of their exciting future, ensuring equal opportunity without regard to gender, age, race, religion, national origin, or disability status.

About the Role

HR Support Recruitment is seeking an Area Supervisor on behalf of The Arabian Gates for Beverage Services Company, a leader in beverage services operating internationally recognized brands such as Starbucks, Costa Coffee, and Baskin Robbins. This role is essential for overseeing the operational performance and success of multiple branches within Jeddah, Saudi Arabia. The position requires a professional with a strong background in multi-branch operations management, adept at leading teams, monitoring performance, and ensuring exceptional customer experiences.

Key Responsibilities

• Supervise the overall performance of multiple branches and monitor daily operations to ensure efficiency and productivity.
• Drive the achievement of sales targets and Key Performance Indicators (KPIs) across all assigned branches.
• Lead, train, and motivate store teams to foster a high-performance culture and ensure excellent service delivery.
• Continuously monitor service quality and customer experience to uphold brand standards and enhance customer satisfaction.
• Conduct regular store visits to ensure strict compliance with operational standards, policies, and procedures.
• Coordinate effectively with different departments to provide necessary support and address operational needs promptly.

Qualifications and Requirements

• Possess 2 to 5 years of relevant experience in branch supervision or area management.
• Demonstrate prior experience within the food and beverage or retail sectors.
• Exhibit strong leadership capabilities and excellent organizational skills.
• Hold a valid Saudi driving license and preferably own a car.
• Be able to travel within the Jeddah region as required by the role.
• Possess excellent communication skills, enabling effective interaction with staff and stakeholders.

Required Skills

• Leadership and team motivation
• Branch supervision and area management
• Operational performance monitoring
• Sales target achievement
• Customer service quality assurance
• Organizational and planning abilities
• Effective communication
• Experience in the food & beverage sector
• Experience in the retail sector

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The Area Supervisor will be responsible for operations within Jeddah and Makkah. The role requires travel within the Jeddah region as needed.

About the Role

Jetour is seeking a National Business Development Manager to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on expanding the company's market presence through strategic channel and fleet development. The role is critical for identifying, securing, and nurturing automotive dealerships and bulk sales channels across the Kingdom, aiming to shape Jetour's growth trajectory in Saudi Arabia by building a robust dealer network and exploring new fleet and bulk purchasing opportunities.

Key Responsibilities

• Proactively identify, evaluate, and sign Tier-1 automotive dealers, managing the entire process from lead generation and due diligence to commercial negotiation and contract execution.
• Develop secondary distribution points, city pop-up stores, and lightweight channels to address market gaps.
• Engage with local car rental companies, corporate fleets, enterprise procurement departments, and government tenders to establish wholesale channels.
• Design and execute a 30-day "light launch" plan for new dealers, coordinating marketing support and ensuring initial purchase orders.
• Conduct regular dealer visits to analyze inventory turnover and retail data, drive performance improvements, and ensure network sales contributions meet company targets.

Qualifications and Requirements

• Must have automotive industry experience in channel development, dealer management, or sales.
• Preference for candidates with prior experience expanding a Chinese automotive brand within Saudi Arabia.
• A minimum of 1 year of experience in the Saudi Arabian or broader Middle East market, with a solid understanding of local dealer cooperation models and business culture.
• Proficiency in dealer evaluation and commercial negotiation is essential.
• Ability to independently manage the full business development cycle from prospecting to contract signing.
• Business-fluent in both English and Arabic.
• Must hold a valid Saudi driving license and be willing to travel frequently.
• Must be results-driven and capable of delivering measurable outcomes in terms of new outlets opened and incremental units sold.

Required Skills

• Dealer Development
• Contracting
• Lead Generation
• Due Diligence
• Commercial Negotiation
• Contract Execution
• Network Expansion
• Fleet & Bulk Channel Development
• Sales Activation
• Channel Performance Management
• Inventory Turnover Analysis
• Retail Data Analysis
• Automotive Industry Experience
• Dealer Management
• Sales
• Expanding Chinese Automotive Brand in Saudi Arabia
• Saudi Market Understanding
• Middle East Market Understanding
• Local Dealer Cooperation Models
• Business Culture Understanding
• Dealer Evaluation
• Prospecting
• Contract Signing
• Results-driven approach

Work Environment and Location

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires frequent travel within the region. A valid Saudi driving license is mandatory.

• Oversee sales operations and manage a team to achieve sales targets.
• Develop and implement effective sales strategies.
• Monitor performance metrics to assess sales growth.
• Provide training and support for the sales team to ensure outstanding customer satisfaction.
• Identify market trends for enhanced business strategies.

• Proven experience in sales, business development, and revenue generation.
• Strong team management and leadership skills.
• Excellent market analysis and strategic planning abilities.
• Outstanding communication and negotiation skills.
• Experience with sales tools and CRM systems.
• Background in retail and fashion is advantageous.
• Bachelor's degree in Business Administration, Marketing, or related field preferred.
• Fluency in English; knowledge of Arabic is a plus.

We are looking for a dynamic and professional leader to join our team as an Assistant Restaurant Manager, to contribute to providing an exceptional hospitality experience and managing daily operations with high efficiency.

📌 Main Responsibilities:

• Daily supervision of the workflow in the dining room and kitchen to ensure service quality.

• Preparing staff work schedules, distributing tasks, and training new team members.

• Monitoring inventory, ordering shortages, and controlling operating costs.

• Dealing with customer complaints and solving immediate problems flexibly and professionally.

• Supervising daily closing operations and matching sales reports (POS).

🎯 Conditions and Qualifications:

• Minimum of two years of supervisory experience in the restaurant and hospitality sector.

• Excellent leadership and communication skills and ability to work under pressure.

• Proficiency in operating POS systems and basic computer programs.

• Total flexibility in working shifts and weekends.

💼 Benefits:

• A motivating salary determined by experience.

• A professional work environment and opportunities for career advancement.

• Medical insurance and allowances.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

• Sales & Revenue Generation: Drive new business revenue by identifying and closing enterprise software deals across targeted industries in KSA. Manage the full sales cycle from lead generation to contract closure while achieving sales targets.
• Market Development & Client Relationships: Use an established network to generate business opportunities and build long-term relationships with decision-makers.
• Proposal Development & Commercial Negotiation: Lead the preparation of tailored client sales proposals and conduct structured commercial negotiations.
• Pipeline Management & Reporting: Maintain a detailed sales pipeline using CRM tools and provide updates to sales leadership.

• Bachelor's degree in Business Administration, IT, Computer Science, Engineering, or a related field; MBA is a plus.
• Minimum 5 years of proven B2B sales experience in the Saudi market.
• Demonstrated track record of selling enterprise software solutions.
• Strong understanding of enterprise software sales cycles and procurement processes.

• Maximize upselling opportunities for hotel services.
• Develop and execute strategic business development plans to ensure profitable growth.
• Maintain visibility for the hotel through direct sales and effective communication.
• Implement sales policies and collaborate with various hotel departments to enhance guest experiences.
• Uphold high standards of professionalism and compliance with hotel guidelines.

• Minimum 3 years of experience in Hotel Sales & Marketing.
• Fluency in English and Arabic.
• Willingness to work long hours in a dynamic environment.
• Professional appearance and demeanor.