About the CompanyAt Barakah, we are committed to reducing food waste by leveraging technology and raising community awareness. Our mission is to create an integrated system that connects food traders with consumers, enabling them to save and utilize surplus food that would otherwise go to waste if not presented on our platform. By joining our team, you will play a vital role in supporting our efforts and expanding our impact to make a tangible change in reducing food waste.
Job OverviewWe are looking for a full-time remote Customer Service Representative, preferably residing in Jeddah for training purposes.
Responsibilities:- Listening to and understanding customer inquiries and complaints
- Resolving customer issues according to established guidelines
- Escalating and communicating with other departments as per established guidelines
- Providing exceptional and professional customer service
Requirements:- Fluency in Arabic (spoken and written)
- Excellent communication skills
- Ability to work remotely
- Commitment to work schedules
