About the Role
DHL Global Forwarding, Freight (DGFF) is seeking a highly motivated and experienced Airfreight Business Development Manager to join their team in the Makkah region of Saudi Arabia, with a focus on Jeddah and Makkah. As a specialist in air, ocean, and land freight, DGFF offers integrated solutions to its global clients. This role plays a pivotal part in driving growth and increasing market share within a defined geographical area.
Role Responsibilities
The incumbent will contribute to the development of the business development strategy in line with financial objectives and group guidelines. This includes formulating business development plans and budgets, defining account management approaches, and tracking revenue and profit targets. New business development initiatives will be led to increase DHL's visibility with potential clients, and the sales team will be guided in building new relationships. Market studies will be conducted and new opportunities evaluated, including exploring opportunities with government entities. The role involves identifying and acquiring profitable business relationships with key clients, assisting in proposal preparation, and leading negotiations to secure new clients.
- Contribute to the development of the business development strategy in line with financial objectives and group guidelines.
- Formulate business development plans and budgets, including account plans for the assigned region.
- Monitor revenue, profit, and expenses, and coordinate efforts to achieve customer growth and retention.
- Plan and execute business development initiatives to increase DHL's visibility with potential clients.
- Lead the sales team in building relationships with potential clients.
- Conduct market studies and evaluate new opportunities.
- Identify and acquire profitable business relationships with key clients.
- Lead negotiations to secure new clients and support the team in closing significant sales.
- Monitor market trends and identify necessary changes in business development plans.
- Improve existing business development methods and techniques, and solve complex problems.
- Oversee the team to achieve objectives, including performance management and team member development.
- Influence stakeholders outside the direct scope of work regarding policies and practices.
- Develop strong and reliable relationships with business leaders across DHL.
- Collaborate and coordinate with third parties, such as external service providers.
- Advise clients and key stakeholders on processes, systems, and tools.
Required Qualifications
- Bachelor's degree.
- More than 6 years of relevant experience.
- More than 10 years of experience in the airfreight industry.
Core Skills
- Business Development Strategy.
- Sales.
- Market Research.
- Negotiations.
- Customer Relationship Management.
- Leadership.
- Team Management.
- Achieving Financial Goals.
- Market Share Growth.
- Profit Maximization.
Additional Information About the Work Environment
This is a full-time position based in the Makkah region, Saudi Arabia, covering Jeddah and Makkah. DHL Global Forwarding offers opportunities for professional development within a leading global logistics provider. The company is committed to attracting and retaining talent by fostering personal and professional growth, with a particular focus on developing women within the organization. Our vision is to be the undisputed leader in our industry, where people think of DGF when they think of freight.