Join SWOT Hospitality as a Hostess!SWOT Hospitality is a management and consulting company that strives to develop innovative concepts for the food and beverage industry. Our mission is to create distinct guest experiences and we are currently looking for a Hostess who will embody this spirit and commitment to exceptional service.
Role Overview:As a Hostess, your primary responsibility will be to welcome guests with warmth and professionalism. You will be the first point of contact, managing reservations and seating arrangements while ensuring a clean and inviting environment. Your role is crucial in delivering a world-class guest experience, representing the high standards of SWOT Hospitality.
Responsibilities include:- Greeting guests and managing the welcome experience.
- Handling reservation systems and addressing guest inquiries.
- Coordinating with the service team to provide efficient and exceptional service.
- Maintaining cleanliness and ambiance in the dining area.
Qualifications:- Strong interpersonal skills and friendly communication.
- Organizational skills for managing reservations.
- Attention to detail in maintaining hospitality standards.
- Professionalism in handling guest inquiries and resolving issues.
- English proficiency; knowledge of additional languages is a plus.
- Experience in hospitality or customer service is advantageous, but not required.
- Flexible schedule for evenings, weekends, and holidays.
Join us in shaping memorable dining experiences and be a part of our exciting journey at SWOT Hospitality!
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