Join Our Team as a Host/Hostess!We are currently seeking dynamic and self-motivated Food & Beverage professionals eager to advance their careers in hospitality. At Rotana Hotels, as a Host / Hostess, you will be pivotal in providing an exceptional experience to our guests.
Key Responsibilities:- Deliver consistently professional, friendly, warm, and engaging service.
- Welcome guests to the assigned outlet, escort them to their tables, and ensure they are attended to at all times.
- Manage outlet reservations and handle the reservation book expertly.
- Prepare the outlet for business, collaborating with the service team.
- Coordinate arrangements based on the floor plan for reservations and manage table allocations.
- Maintain cleanliness and order in the outlet and entrance area.
- Engage with guests to ensure their satisfaction during their visit.
- Have comprehensive knowledge of menus and promotions to assist guests effectively.
- Support in setting up the outlets database.
Qualifications:Ideally, you should possess a diploma or degree in hospitality, with previous experience in the Food & Beverage sector within a hotel environment. You should demonstrate politeness and sophistication in dealing with guests, coupled with excellent command of the English language (both spoken and written). Multilingual abilities are an advantage.
Skills & Competencies:- Excellent customer focus.
- Strong adaptability and teamwork spirit.
- Positive attitude, good grooming, and smart appearance.
- Ability to recognize differences and take responsibility.
- Willingness to exceed guests’ expectations.
If you are passionate about hospitality and customer service, we would love to meet you!