Join Rotana Hotels as a Housekeeping Supervisor!We are currently seeking passionate and dynamic guest-focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
Key Responsibilities:- Supervise the team of Housekeeping Attendants to achieve operational objectives while maintaining cleanliness and maintenance standards.
- Prepare job assignments for Housekeeping Attendants.
- Issue keys and supplies to Housekeeping Attendants.
- Manage special requests from guests and ensure VIPs and Do Not Disturb statuses are adhered to.
- Inspect cleaned areas for compliance with standards and report any needed repairs.
- Supervise room cleaning, corridors, and stairwells.
- Train and assist Housekeeping Attendants, advising superiors on performance.
- Assist with inventory management for housekeeping equipment.
Qualifications:You should ideally have a diploma or vocational training in hospitality, with some supervisory experience in a hotel’s Housekeeping Department. Proficiency in English, strong interpersonal skills, and computer literacy (especially with Opera) are advantageous.
Competencies:- Understanding of hotel operations.
- Effective communication skills.
- Planning and supervisory skills.
- Team collaboration and customer focus.
- Adaptability and attention to detail.