Jobs in Madinah

More than 123 Jobs in Madinah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Project Coordinator

Project Coordinator

📣 Job AdNew

Astek

Full-time
Join Our Team as a Project Coordinator!
Astek is seeking a motivated Project Coordinator to enhance our Technology Department. This role is perfect for recent graduates or early-career professionals eager to develop their skills in IT project management.

Key Responsibilities:
  • Track, manage, and prioritize IT service requests from various departments and project teams.
  • Coordinate with IT functions (infrastructure, applications, networking) to ensure timely resolution and delivery.
  • Monitor the progress of IT projects, aligning with business priorities and objectives.
  • Ensure project delivery meets defined scope, timelines, and quality standards.
  • Measure and report on KPIs such as service quality, delivery timelines, and cost efficiency.
  • Facilitate effective communication between technical staff and business stakeholders.
  • Identify opportunities for streamlining IT processes to enhance requester experience.
  • Prepare status reports, highlight risks, and manage project dependencies.

Required Qualifications:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Strong written and spoken English skills.
  • Professional certifications (PMP, ITIL, Agile/Scrum) are advantageous but not mandatory.

Preferred Qualifications:
  • At least 1 year of experience in IT project coordination or IT service management.
  • Knowledge of project management methodologies and IT service frameworks.
  • Fluency in Arabic is a plus.

Core Competencies:
  • Strong organizational and time management skills.
  • Solid understanding of IT systems (applications, infrastructure, and networks).
  • Ability to manage multiple projects and requests simultaneously.
  • Excellent communication and interpersonal skills to bridge technical and non-technical teams.
  • Strong problem-solving and decision-making capabilities.
  • Proven ability to drive collaboration across teams and functions.

breifcase2-5 years

locationMadinah

1 day ago
Barista

Barista

📣 Job AdNew

Saudi Entertainment Ventures | SEVEN

Full-time
Job Purpose
The Barista prepares high-quality coffee beverages, operates coffee equipment, and delivers strong guest service within a café environment. This role involves following set standards for drink preparation, maintaining cleanliness and order in the service area, and engaging positively with guests. The Barista also supports compliance with food service requirements and contributes to product quality and development.

Functional Accountabilities
  • Coffee Preparation and Service
    • Prepare and serve a range of coffee beverages—espresso-based drinks and specialty items—using professional equipment.
    • Follow standard recipes and presentation requirements to ensure consistent quality.
    • Keep the workstation clean, sanitized, and well-organized, ensuring equipment is functioning properly.
  • Guest Service and Engagement
    • Create a welcoming environment by greeting guests and assisting with menu choices.
    • Handle guest questions and complaints promptly, using effective communication and pacification techniques.
    • Recommend and upsell products based on guest preferences to support sales and satisfaction.
  • Operational Support and Compliance
    • Comply with HACCP Intermediate requirements and all Front-of-House SOPs.
    • Assist with stock checks, replenishment, and product quality reviews.
    • Support the Café Supervisor in rolling out new products and participating in development initiatives.
  • Guest Experience
    • Deliver a high level of service to ensure a positive, memorable café experience.
    • Engage guests to gather feedback and identify areas for improvement.
    • Address concerns and provide solutions to maintain service quality standards.
    • Adhere to required Service Level Standards (SLS).

Communications & Working Relationships
  • Internal: Café Supervisor, Food & Beverage Team, Inventory and Supply Chain Team
  • External: Guests, Suppliers and Vendors

Knowledge & Experience
  • Minimum Qualifications:
    High school diploma or equivalent.
  • Professional Certifications:
    HACCP Intermediate certification (required). Certification in Food Service Standards or related fields (preferred).
  • Experience:
    At least 1 year as a barista or in a similar café role. Mixology experience is an advantage. Familiarity with food service standards and guest service SOPs.
  • Strong guest engagement and communication abilities. Able to multitask in fast-paced environments; English required, Arabic preferred.
  • Physical Requirements:
    Ability to stand for long periods. No visual or auditory limitations that would affect job performance.

breifcase2-5 years

locationMadinah

6 days ago
Cashier

Cashier

📣 Job AdNew

Saudi Entertainment Ventures | SEVEN

Full-time
Job Purpose
The Cashier manages point-of-sale (POS) transactions, ensuring accuracy, financial compliance, and strong guest service. The role requires precise handling of payments, adherence to financial audit standards, and knowledge of SEVEN-specific procedures. The Cashier also supports hygiene requirements, follows HACCP guidelines, and contributes to a smooth and positive guest experience.

Functional Accountabilities
  • Ticket Sales and Cash Handling
    • Operate the POS system to sell tickets and process transactions in line with SEVEN financial SOPs.
    • Handle cash, credit, debit, gift batches, and complimentary tickets accurately, ensuring all payments are properly recorded and compliant with audit protocols.
    • Balance the cash drawer at the end of each shift, reconcile discrepancies, and prepare cash deposits.
  • Guest Service
    • Greet guests and assist with ticket purchases, pricing questions, and general inquiries following SEVEN service standards.
    • Address guest concerns professionally and ensure a positive experience.
    • Provide guests with information on promotions, events, and relevant updates.
  • Operational Support
    • Support the Shift Supervisor with daily operations, including preparing the POS area, stocking supplies, and maintaining a clean workspace.
    • Monitor inventory levels of tickets and sales materials, reporting shortages for replenishment.
    • Ensure compliance with financial policies, company SOPs, and local regulations.
    • Follow HACCP Intermediate guidelines to maintain cleanliness and hygiene at the POS.
    • Ensure all food/beverage transaction handling meets safety and hygiene requirements.
  • Security and Compliance
    • Follow all security protocols to protect cash and sensitive financial information.
    • Report suspicious activities or security concerns immediately to the Shift Supervisor.
    • Comply with SEVEN standards and regulations.
  • Guest Experience
    • Provide efficient and welcoming service as the first point of contact for guests purchasing tickets or seeking assistance.
    • Resolve inquiries and issues professionally to improve guest satisfaction.
    • Promote ongoing events, offers, and complimentary services to enhance the guest experience.
  • Service Level Standards
    • Adheres to SLS.

Knowledge & Experience
  • Minimum Qualifications
    • High school diploma or equivalent.
    • Basic numeracy and literacy skills.
    • Fluency in Arabic (speaking and writing) and intermediate English proficiency.
  • Professional Certifications
    • HACCP Intermediate certification (required).
    • Cash handling or guest service certification (preferred).
  • Experience
    • 1–2 years of cashier or guest service experience, ideally in retail or entertainment.
    • Awareness of financial audit protocols and SEVEN financial SOPs.
    • Strong communication and interpersonal skills.
    • High attention to detail, with the ability to handle various transaction types accurately.
  • Physical Requirements
    • Suitable for individuals with limited mobility.

breifcase2-5 years

locationMadinah

6 days ago
Waiter

Waiter

📣 Job AdNew

Saudi Entertainment Ventures | SEVEN

Full-time
Join Our Team as a Waiter!

As a Waiter at Saudi Entertainment Ventures, you will play a pivotal role in providing outstanding service to our guests. Your responsibilities will include taking orders, serving food and beverages, and ensuring a delightful dining experience. This role requires excellent communication and the ability to manage a section of tables effectively to maintain a positive atmosphere.

Key Responsibilities:
  • Guest Service and Order Management:
    • Warmly greet guests and present menus.
    • Record orders accurately and communicate them to the kitchen, noting special requests.
    • Serve food and drinks promptly with correct presentation.
  • Table Service and Section Management:
    • Manage a designated section of up to 6 tables with attentive service.
    • Conduct regular table checks to ensure guest satisfaction.
    • Clear and reset tables efficiently, keeping the dining area clean.
  • Operational Support and Compliance:
    • Adhere to FOH Standard Operating Procedures and comply with food safety standards.
    • Support the Restaurant Supervisor with safety procedures.
  • Guest Experience:
    • Deliver high-quality service to enhance the guest experience.
    • Respond professionally to inquiries and complaints.
    • Engage with guests in a friendly manner.

Qualifications:
  • High school diploma or equivalent.
  • HACCP Intermediate certification (required).
  • 3+ years in food and beverage service, preferably in a guest-facing role.
  • Knowledge of food safety standards and basic operational procedures.
  • Ability to multitask in a fast-paced environment.
  • Clear communication skills in English; Arabic is a plus.

Physical Requirements:
Ability to stand for extended periods is required.

breifcase2-5 years

locationMadinah

6 days ago
Human Resources Specialist

Human Resources Specialist

📣 Job AdNew

Nestlé

Full-time
Join Nestlé Waters as an HR Officer!
Become part of a global leader in bottled water, producing Al Manhal and Nestlé Pure Life in Saudi Arabia. In this pivotal role, you will manage a full range of HR services and play a critical part in fostering a positive work environment.

Position Overview:
As the HR Officer, you will report to the HRBP - Western Region and be responsible for:
  • Acting as the first point of contact for HR-related queries.
  • Handling employee relations matters, including conflict resolution, in accordance with company policies and labor laws.
  • Supporting employee engagement initiatives to enhance workplace morale and retention.
  • Managing and maintaining accurate and confidential employee records.
  • Coordinating and facilitating the on-boarding and off-boarding processes.
  • Conducting exit interviews and preparing HR reports.
  • Overseeing payroll processes and the mobilization of 3PL staff to ensure operational efficiency.

Ideal Candidate:
The successful candidate will have:
  • Bachelor’s degree in Human Resources, Business Administration, or equivalent.
  • 1 to 4 years of experience in a related field.
  • Proficiency in MS Office, especially Excel.

What We Offer:
At Nestlé, you’ll be part of a culture that values performance, collaboration, and continuous improvement, offering exciting opportunities for career development in a dynamic, international environment. We promote diversity, equity, and inclusion and are committed to making a positive impact. Join us and help shape a healthier world!

breifcase2-5 years

locationMadinah

6 days ago
Sales Manager

Sales Manager

📣 Job Ad

Hilton

Full-time
Join Hilton as a Sales Manager!
As a Sales Manager at Hilton, you will play a vital role in analyzing local market trends and competitor activity to ensure that our hotel remains a leader in the marketplace. Your primary focus will be on developing future and repeat business.

Key Responsibilities:
  • Analyze local market trends and competitor activity to identify business leads.
  • Develop customer accounts and drive business into our hotel, enhancing market and customer share across all revenue streams.
  • Negotiate room rates and packages with corporate clients.
  • Create and implement innovative local marketing strategies, including social media outreach.
  • Prepare hotel contracts in accordance with current business and pricing conditions.
  • Coordinate with various hotel departments to enhance guest experience and establish comprehensive sales programs.
  • Attendance at sales events when required.
  • Generate accurate and timely reports for the Sales Director and senior management.
  • Answer customer inquiries in a prompt and professional manner.
  • Manage staff performance in line with company policies.
  • Recruit, manage, train, and develop the Sales team.

Qualifications:
  • Positive attitude with strong communication skills.
  • Commitment to high-level customer service.
  • Excellent grooming standards.
  • Flexibility to adapt to varying work situations.
  • Ability to work efficiently under pressure and take the initiative.
  • Proven experience in a sales role.

Desirable Skills:
  • Knowledge of the local market and hospitality industry.
  • Passion for sales with a track record of achieving targets.
  • A degree-level qualification in a relevant field.

Become part of Hilton's team and contribute to our tradition of providing exceptional guest experiences!

breifcase2-5 years

locationMadinah

14 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
Join Emdad By Elm as a Customer Service Specialist!
As a pivotal mid-career role, you will enhance customer satisfaction and loyalty by delivering outstanding service to clients. This position prioritizes establishing a warm and professional environment to ensure customers receive comprehensive support and accurate information.

Key Responsibilities:
  • Greet customers warmly and professionally, establishing a lasting positive impression.
  • Actively listen to customer inquiries, providing prompt, accurate, and relevant information.
  • Guide customers in exploring the organization’s offerings that meet their needs.
  • Resolve customer issues swiftly, ensuring high standards of satisfaction.
  • Prepare basic reports in Excel to track inquiries and performance metrics.
  • Develop visually engaging PowerPoint presentations for internal teams and customers.
  • Collaborate with team members to refine service protocols and share insights.
  • Maintain an organized workspace that reflects the organization’s brand.
  • Utilize CRM tools to log customer interactions and track engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends.
  • Participate in training sessions for professional development.

Job Requirements:
  • 5-7 years of experience in customer service or client-facing roles.
  • Strong Microsoft Excel proficiency, including advanced functions.
  • Extensive knowledge of Microsoft PowerPoint for developing presentations.
  • Excellent verbal and written communication skills.
  • Proven track record of managing customer relationships effectively.
  • Ability to work independently and collaboratively.
  • Organizational skills for task prioritization in a fast-paced environment.
  • Understanding of customer service best practices.
  • Demonstrated professionalism and adaptability.
  • Strong analytical skills for data-informed decision making.

breifcase2-5 years

locationMadinah

14 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a vital mid-career professional dedicated to enhancing customer satisfaction and loyalty through exemplary service delivery. This role is pivotal in creating a welcoming and professional atmosphere for clients visiting the organization, ensuring they receive comprehensive support, informed guidance, and reliable information about our services.

Key Responsibilities:
  • Greet customers warmly and professionally upon arrival, creating a lasting positive first impression that encourages loyalty.
  • Actively listen to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
  • Assist customers in exploring and utilizing the organization’s offerings that meet their specific needs and requests.
  • Resolve customer issues or concerns with urgency and efficiency, ensuring a consistently high level of customer satisfaction.
  • Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics for operational improvements.
  • Develop, design, and deliver visually appealing PowerPoint presentations for both internal stakeholders and special customer engagements.
  • Collaborate seamlessly with team members to enhance customer service protocols, sharing valuable insights and strategies.
  • Maintain an organized workspace that embodies the organization's branding and commitment to outstanding customer focus.
  • Utilize customer relationship management (CRM) tools to log customer interactions and effectively track all engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends and inform strategies that boost service delivery performance.
  • Actively participate in training sessions and professional development.

Job Requirements:
  • Minimum of 5-7 years of experience in customer service or client-facing roles, showcasing a clear trajectory of increased responsibilities and achievements.
  • Proficiency in Microsoft Excel, including capabilities in creating, formatting, and analyzing reports, and utilizing advanced functions.
  • Strong knowledge of Microsoft PowerPoint for the creation of professional-level presentations that effectively engage and inform varied audiences.
  • Excellent verbal and written communication skills, with a demonstrated ability to articulate information clearly and professionally to diverse groups.
  • Proven track record of effectively managing customer relationships, with an emphasis on prompt and satisfactory issue resolution.
  • Ability to work independently while fostering a collaborative approach to contribute toward team objectives.
  • Strong organizational skills with a proven ability to prioritize tasks effectively in a dynamic, fast-paced work environment.
  • Deep understanding of customer service best practices and industry standards, with skills to implement them for service delivery enhancement.
  • Demonstrated professionalism in appearance and demeanor when interacting with customers, positively reflecting the organization's image.
  • Adaptability to fast-paced environments, employing a resourceful approach to navigate unexpected challenges effectively.
  • Cultural sensitivity and aptitude for adjusting communication styles to cater to the diverse needs of a broad customer base.
  • Experience in efficiently gathering customer feedback and developing actionable strategies for continuous service improvement.
  • Strong analytical skills to assess customer data with the objective to drive informed decision-making and service enhancements.

breifcase2-5 years

locationMadinah

14 days ago
Head Chef

Head Chef

📣 Job Ad

Accor

Full-time
Join Accor as a Senior Oriental Chef!
At Accor, we believe in the power of hospitality and we welcome you as you are. We offer a workplace where you can grow, learn and create every day. Be part of an inspiring story where your creativity and culinary skills can shine.

Job Responsibilities:
  • Develop new and innovative concepts for Oriental menus.
  • Participate in Menu Planning as appropriate.
  • Supervise the Oriental kitchen operation and daily activities.
  • Direct and monitor the preparation of all Oriental dishes.
  • Taste sauces (Arabic / Oriental) to ensure correct flavor profiles.
  • Ensure the correct serving of all Oriental dishes and minimize waste.
  • Maintain daily communication with the Executive Chef regarding operational matters.
  • Consider local requirements, market needs, and new trends in recipes and food costs.
  • Inspect all kitchen work stations setup for efficiency and safety.
  • Review requisitions for food and supplies.
  • Oversee the presentation of Oriental food on all buffets according to hotel standards.
  • Control costs and minimize waste while ensuring quality.
  • Train and guide the culinary team for optimal performance.
  • Create decorative food displays and prepare a range of Oriental dishes.

Qualifications:
  • Understanding of different culinary profiles and techniques.
  • A desire to learn new flavors and techniques.
  • Ability to follow instructions accurately.
  • Willingness to work nights and weekends.

Your Working Environment:
Sofitel Shahd Al-Madinah offers a unique culinary environment, featuring 469 luxury guest rooms and various dining options. Here, you can apply your skills and creativity in a setting that values quality and excellence in service.

breifcase0-1 years

locationMadinah

14 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a pivotal mid-career professional dedicated to enhancing customer satisfaction and loyalty through exceptional service delivery in our organization. This role requires the creation of a welcoming and professional environment that ensures clients receive comprehensive support and informed guidance regarding the array of services offered.

Key Responsibilities:
  • Greet customers warmly and professionally upon arrival to create a positive first impression.
  • Listen actively to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
  • Guide customers in exploring and utilizing the organization’s services that fulfill their specific requirements.
  • Resolve customer issues efficiently, ensuring high customer satisfaction.
  • Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics.
  • Develop and present visually appealing PowerPoint presentations for internal and customer engagements.
  • Collaborate with team members to enhance customer service protocols.
  • Utilize CRM tools to log customer interactions and track engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends.
  • Participate in training sessions and pursue professional development opportunities.

Required Skills:
  • Exceptional interpersonal skills to foster relationships with customers and teammates.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Strong conflict resolution and problem-solving capabilities.
  • High attention to detail and effective time management skills.
  • Empathy and patience in handling customer concerns.

About the Company:
Emdad By Elm specializes in business solutions, leveraging its expertise and national talents to deliver the best quality services, positioning itself as a leading partner in enhancing growth and productivity.

breifcase2-5 years

locationMadinah

14 days ago