Jobs in Makkah

• Handle all reservation enquiries with professionalism through various channels.
• Convert enquiries into confirmed bookings with personalized recommendations.
• Maintain accurate guest profiles capturing preferences and requests.
• Coordinate with Front Office, Sales, and Revenue teams for smooth operations.
• Manage room allocations and special requests meticulously.
• Support VIP bookings with bespoke arrangements.
• Process payments and billing in line with Fairmont standards.
• Promote upsell opportunities for various services and packages.
• Ensure data accuracy within the Property Management Systems.
• Assist with group reservations as necessary.
• Participate in daily briefings to stay updated on operational priorities.

• Degree in Hospitality Management or related field.
• Experience in Reservations or Guest Services within luxury hotels is preferred.
• Proficiency in reservation systems like Opera.
• Excellent communication skills in English; additional languages are an asset.
• Strong customer service skills with the ability to manage bookings.
• High attention to detail and organizational skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Flexibility to work shifts, including weekends.

• Deliver consistently professional, friendly, warm, and engaging service.
• Welcome guests to the assigned outlet, escort them to their tables, and ensure they are attended to at all times.
• Manage outlet reservations and handle the reservation book expertly.
• Prepare the outlet for business, collaborating with the service team.
• Coordinate arrangements based on the floor plan for reservations and manage table allocations.
• Maintain cleanliness and order in the outlet and entrance area.
• Engage with guests to ensure their satisfaction during their visit.
• Have comprehensive knowledge of menus and promotions to assist guests effectively.
• Support in setting up the outlets database.

• Excellent customer focus.
• Strong adaptability and teamwork spirit.
• Positive attitude, good grooming, and smart appearance.
• Ability to recognize differences and take responsibility.
• Willingness to exceed guests’ expectations.

• Manage the complete sales cycle from lead generation to closing sales.
• Conduct daily customer calls and market visits.
• Educate clients on aligning their business goals with sustainable advertising solutions.
• Develop a pipeline of high-value prospects for long-term growth.
• Support clients by presenting tailored sales and marketing solutions.
• Draft proposals based on customer needs.
• Report on sales activities and market insights.
• Represent the company professionally in the marketplace.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Valid driving license in Saudi Arabia.
• Experience in sales within the internet advertising industry.
• Basic CRM operational knowledge.
• Strong understanding of industry trends and competition.
• Excellent communication and problem-solving skills.
• Ability to work with ambiguity and in a team environment.

• Fast-paced work environment.
• Comprehensive health insurance.
• Rewards and recognition.
• Learning & development opportunities.

• Maintain consistent daily customer calls and market visits.
• Utilize a consultative approach to understand client needs and align them with Bayut's advertising solutions.
• Prospect for new clients while handling inbound customer requests.
• Draft and deliver tailored proposals based on customer needs.
• Report on sales activity and market intelligence.
• Act as a positive representative of the Bayut brand in the marketplace.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Valid Saudi Arabian driving license.

• Sales experience in the internet advertising industry.
• Familiarity with CRM operations.

• Excellent verbal and written communication skills.
• Strong analytical and problem-solving abilities.
• A proactive and organized approach to work.

• High-performing, fast-paced work environment.
• Comprehensive health insurance.
• Rewards and recognition.
• Learning and development opportunities.

• Greet guests upon arrival and provide tickets promptly.
• Park and return guest cars efficiently within 5 minutes of request.
• Maintain updated knowledge of hotel services and address guest inquiries.
• Conduct effective handover of duties with colleagues.
• Ensure cleanliness at the entrance and throughout the hotel.
• Forward guest complaints or problems to superiors.
• Safeguard all guest car keys and record every parked vehicle.
• Establish good public relations with guests.
• Maintain effective transportation flow for airport crews, if applicable.
• Display politeness and courtesy towards clients and colleagues.

• Understanding the Job
• Taking Responsibility
• Customer Focus
• Adaptability
• Teamwork

• Repair, maintain, and provide technical attention to all electrical and mechanical refrigeration systems of the hotel - including freezers, fridges, ice makers, fan coil units, chillers, etc.
• Maintain air-conditioning and refrigeration systems preventively within the hotel.
• Check the performance of refrigeration systems and components.
• Verify all door-closing systems on walk-in coolers/freezers (door gaskets/latches).
• Check and maintain all defrosting systems and automation of ice makers.
• Address maintenance requests from all departments.
• Ensure routine cleaning of fan coil units and air-handling unit filters.
• Cooperate with all engineering colleagues to detect failures of air-conditioning and refrigeration systems.
• Overhaul air-conditioning/refrigeration equipment and systems.

• Understanding the job
• Recognising differences
• Customer focus
• Teamwork
• Adaptability
• Taking responsibility

• Develop and manage a sales pipeline against allocated targets.
• Provide initial support for partners and assist in product demonstrations.
• Report on competitive pressures in the region.
• Represent Uniguest at supplier events, trade shows, and client meetings.
• Build strong relationships with regional potential clients.
• Position our products with key customers.

• Minimum of 5-10 years of proven sales experience in KSA, specifically in IPTV, video streaming, or digital signage software.
• Technical understanding of video and IP technology.
• Excellent account management skills and ability to handle projects at a non-technical level.
• Fluency in English; additional languages are a plus.

• Employee Assistance Program (EAP) for personal and professional well-being.
• Career development opportunities within Uniguest.
• Employee Recognition Rewards Program for outstanding contributions.
• A dynamic work environment with collaboration across teams.

• Develop and implement a comprehensive annual cluster marketing plan that includes eCommerce and brand marketing.
• Drive the creation of successful B2B and B2C strategies tailored to each hotel.
• Measure the success of marketing activities, promotions, and campaigns, producing regular performance reports.
• Manage the roll-out of marketing initiatives to boost revenue, collaborating with various regional teams.
• Oversee promotional activities across all channels, ensuring adherence to brand standards.
• Enhance social media strategy and manage cluster CRM initiatives.

• College degree in Marketing or Hotel Management.
• Experience in a marketing position within the hospitality sector.
• Proven leadership skills and ability to manage a team effectively.
• Strong understanding of marketing strategies and budget management.
• Excellent communication skills in English and proficiency in Microsoft Office.

• Manage kitchen operations, quality, and administration.
• Oversee food provision to outlets and ensure compliance with regulations.
• Assist in guest queries to achieve positive outcomes.
• Guarantee high-quality food production across all outlets.
• Support menu creation incorporating guest feedback.
• Manage kitchen staff, ensuring an organized and motivated team.
• Control costs without compromising quality and improve profit margins.
• Maintain good working relationships across departments and ensure compliance with health and safety legislation.
• Report maintenance and hygiene issues promptly.

• Relevant qualifications and kitchen experience.
• Excellent planning, organizing, and supervisory skills.
• Strong communication skills and the ability to work under pressure.
• Creativity in food production.
• Proficiency with Microsoft Office programs.

• Provide exceptional customer service by greeting guests warmly and catering to their preferences.
• Recommend menu items based on customer needs and upsell when appropriate.
• Handle guest complaints or concerns professionally and promptly.
• Prepare and serve coffee, espresso drinks, teas, and other beverages per established recipes and quality standards.
• Maintain a clean and organized workstation, following health and safety regulations.
• Monitor inventory levels of supplies and communicate replenishment needs.
• Accurately handle transactions, ensuring proper billing, receipt issuance, and balancing cash register at shift end.

• Perform all necessary tasks to service food and beverage according to the hotel's performance standards.
• Greet, seat customers, and provide them with professional and personalized service.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to customer complaints satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and service equipment.
• Responsible for service preparations before, during, and after the service.
• Ensure minimum wastage and actively use up-selling techniques.

• Adaptability
• Customer Focus
• Teamwork
• Attention to Detail

• Processing and confirming guestroom reservations via phone, letter, or fax.
• Inputting all reservations into the system while maintaining accurate records.
• Handling inquiries, complaints, and requests related to reservations.
• Staying updated with hotel promotions and procedures.
• Demonstrating thorough product knowledge and understanding of rate structures.
• Maintaining organizational systems for correspondence and reports for the Reservations Manager.
• Promoting effective public relations to maximize business potential.
• Ensuring accuracy of room status and responding to incoming communication according to Rotana standards.
• Coordinating visa requests for hotel guests and identifying upselling opportunities.

• A diploma or degree in hospitality.
• Previous experience in hotel reservations.
• Proficiency in computer usage and excellent communication skills.
• Fluency in English, with additional language skills considered a plus.

• Assist customers with booking reservations for flights, hotels, car rentals, and other travel services.
• Answer incoming calls and respond to emails promptly and professionally.
• Provide customers with information on pricing, availability, and other details as needed.
• Make changes to existing reservations and handle cancellations when necessary.
• Ensure accurate and timely processing of reservations in the system.
• Handle any customer complaints or issues related to bookings professionally.
• Collaborate with team members to ensure smooth operations and customer satisfaction.

• High school diploma or equivalent; relevant certification or training is a plus.
• Proven experience in a customer service role, preferably in the travel industry.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and ability to multitask effectively.
• Familiarity with reservation systems and booking platforms is preferred.
• Ability to remain calm and courteous under pressure.
• Willingness to work in shifts, including evenings, weekends, and holidays.

• Supervise the team of Housekeeping Attendants towards achieving operational objectives.
• Prepare job assignments and issue keys and supplies to Housekeeping Attendants.
• Monitor VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate actions.
• Attend daily meetings and receive special instructions.
• Receive check-outs before reporting them as vacant.
• Handle special requests from guests and ensure they are executed.
• Inspect cleaned areas using a checklist to ensure standards are met.
• Fill out reports and manage found articles.
• Supervise cleaning of guest rooms, corridors, and stairwells.
• Train and assist Housekeeping Attendants while providing feedback to superiors.
• Assist with inventory and ensure proper handling and maintenance of housekeeping equipment.

• Understanding of hotel operations.
• Effective communication skills.
• Planning for business.
• Supervising people.
• Teamwork and adaptability.
• Customer focus and drive for results.

• Develop and implement country-level supply chain strategy in alignment with global and business objectives.
• Lead SIOP processes to achieve high service levels and optimal working capital.
• Oversee logistics and distribution operations, customs, warehousing, and 3PL partnerships.
• Optimize material flow from global manufacturing to local customers.
• Drive Practical Process Improvement (PPI) initiatives to enhance efficiency and reduce waste.
• Ensure operational readiness for new product introductions and proactively mitigate supply chain risks.
• Achieve operational metrics, including efficiency and inventory accuracy.
• Oversee operational audits for compliance with ISO and local regulations.
• Implement digital tools for better visibility and decision-making.
• Collaborate with Sales, Finance, Regulatory, and Quality teams to ensure business alignment.
• Lead, coach, and develop the Supply Chain and Operations team.

• Develop and maintain a working knowledge of Jumeirah Hotel.
• Develop and maintain close working relationships with all your accounts to ensure that client expectations are exceeded.
• Explore business opportunities and convert them into room nights and revenue.
• Collate, send, and follow up proposals, contracts, and credit agreements.
• Ensure the highest standards of professionalism and courtesy is extended to Colleagues and partners always.

• Essential:
  Degree in Hospitality Management
  Excellent Communication and Written Skills
  Strong sales skills, particularly strong in corporate and MICE/groups market Experience in corporate RFP
• Desired: Leadership roles for at least 2 years in Five Star Hotels

• Handle all reservation inquiries via phone, email, and online channels with professionalism.
• Convert inquiries into confirmed bookings through personalized recommendations.
• Maintain accurate guest profiles, ensuring preferences and requests are captured correctly.
• Coordinate with Front Office and Sales teams to support smooth operations.
• Manage room allocations and special requests with attention to detail.
• Support VIP bookings and ensure bespoke arrangements.
• Process payments and billing information accurately.
• Respond to guest queries regarding rates and hotel facilities.
• Promote upsell opportunities including room upgrades and dining experiences.
• Assist with group reservations as required.

• Diploma or Bachelor’s degree in Hospitality Management or related field.
• Previous experience in Reservations or Guest Services, preferably in luxury hotels.
• Proficiency in reservation systems and Property Management Systems (PMS).
• Excellent communication skills in English; additional languages are a plus.
• Strong customer service and sales skills.
• High level of accuracy and attention to detail.

Job Title: Event OrganizerLocation: Jeddah
We are looking for an Event Organizer to plan and manage events in Jeddah. The role includes coordinating with clients and ensuring smooth event execution.
Working Hours: 8 hours/daySalary: 7,000 SAR/month
Requirements:Good communication skills, organized, and previous experience is a plus.