Management Jobs Saudis only in Saudi Arabia

An administrative assistant is required to work in a prestigious company, possessing high organizational skills and the ability to communicate effectively with various management levels. The candidate must hold a university degree in business administration or its equivalent, with at least two years of experience in a similar field.

Main tasks:

• Organizing and managing appointments, meetings, and agendas

• Preparing and coordinating administrative reports and correspondence

• Following up on administrative transactions and documenting files

• Coordinating with various departments and facilitating workflow

• Managing phone calls and emails

• Assisting in organizing events and meetings

• Storing and archiving documents and files in an organized manner

We are looking for
Customer Service Center Manager (Call Center)

to work at ( Ta'ahod Company for Information Technology)


with at least 3 years of experience in managing call centers and customer service, with a high ability to lead and develop performance. The manager will be responsible for managing and developing the customer service team and ensuring the achievement of key performance indicators (KPIs) and improving the quality of service provided. The job holder will perform the following tasks:

• Developing operational plans and customer service strategies
• Managing and training the team and motivating them to achieve goals
• Analyzing data and preparing regular reports on the center's performance
• Developing work procedures and improving process efficiency
• Handling escalated customer complaints and ensuring resolution
• Coordinating with other departments to improve customer experience
• Monitoring call quality and evaluating employee performance
• Managing budgets and achieving the center's financial goals