Hotels Full-time Jobs in Saudi Arabia

• Welcoming guests upon arrival
• Managing reservations and seating arrangements
• Providing excellent customer service throughout their dining experience
• Ensuring guest satisfaction at all times

• Strong communication skills
• Friendly and approachable demeanor
• Ability to work in a fast-paced environment
• Previous experience in a similar role is an advantage

• Greet and welcome guests with a warm, friendly demeanor upon their arrival
• Manage reservations and seating arrangements efficiently, optimizing available space
• Escort guests to their tables, present menus, and assist with seating
• Collaborate with waitstaff, kitchen, and management to ensure smooth operations
• Maintain cleanliness and organization of the reception area and dining section
• Handle phone and online reservations, confirming bookings and managing the reservation system
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly
• Stay informed about menu items, specials, and events to offer accurate information to guests
• Assist in organizing and coordinating special functions during busy periods or events
• Promote special offers and menu items to enhance guest experience and increase revenue
• Adhere to company policies and procedures related to customer service and hospitality

• At least 1 year of experience in a similar hospitality role
• Excellent customer service skills with a friendly and enthusiastic attitude
• Strong communication skills and proficiency in English
• Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
• Exceptional organizational and multi-tasking abilities
• Ability to work efficiently in a fast-paced environment
• Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
• Basic math skills for table assignments and reservation management
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Professional appearance and good personal hygiene
• Knowledge of reservation systems (preferred)
• Problem-solving skills to handle guest concerns effectively
• Familiarity with hospitality industry practices and standards
• Team-oriented mindset with a collaborative approach
• Dedication to continuous improvement in service quality

• Greet and welcome guests with a warm, friendly demeanor upon their arrival
• Manage reservations and seating arrangements efficiently, optimizing available space
• Escort guests to their tables, present menus, and assist with seating
• Collaborate with waitstaff, kitchen, and management to ensure smooth operations
• Maintain cleanliness and organization of the reception area and dining section
• Handle phone and online reservations, confirming bookings and managing the reservation system
• Provide excellent customer service by addressing guest inquiries and resolving issues promptly
• Stay informed about menu items, specials, and events to offer accurate information to guests
• Assist in organizing and coordinating special functions during busy periods or events
• Promote special offers and menu items to enhance guest experience and increase revenue
• Adhere to company policies and procedures related to customer service and hospitality

• At least 1 year of experience in a similar hospitality role
• Excellent customer service skills with a friendly and enthusiastic attitude
• Strong communication skills and proficiency in English
• Cultural sensitivity and awareness, with knowledge of local customs in Jeddah, Saudi Arabia
• Exceptional organizational and multi-tasking abilities
• Ability to work efficiently in a fast-paced environment
• Detail-oriented with a focus on accuracy in managing reservations and seating arrangements
• Basic math skills for table assignments and reservation management
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Professional appearance and good personal hygiene
• Knowledge of reservation systems (preferred)
• Problem-solving skills to handle guest concerns effectively
• Familiarity with hospitality industry practices and standards
• Team-oriented mindset with a collaborative approach
• Dedication to continuous improvement in service quality

• Welcome guests warmly and ensure a smooth seating experience.
• Manage restaurant reservations and maintain an organized seating chart.
• Provide menus and share details of daily specials or promotions.
• Coordinate with servers and the F&B team to ensure excellent guest service.
• Handle guest inquiries and resolve complaints promptly and professionally.
• Maintain cleanliness and organization at the host/hostess desk and entrance.
• Ensure compliance with hotel standards, health, and safety policies.

• Previous experience as Host/Hostess or in a similar guest-facing role (hospitality experience preferred).
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for delivering outstanding guest service.
• Ability to multitask and remain calm under pressure.
• Professional grooming and presentation.
• Flexible to work shifts, weekends, and holidays.

Job Title: Hostess

Duties and Responsibilities:

• Welcoming guests and greeting them.
• Managing waiting lists and directing guests to appropriate areas.
• Maintaining a clean and organized environment in the reception area.
• Handling inquiries and providing support to ensure a distinguished experience.
• Cooperating with the team to ensure smooth operations.

Required Qualifications:

• Previous experience in hospitality or customer service.
• Professional communication skills and the ability to interact positively.
• Ability to work under pressure and in a fast-paced environment.
• Excellent English language skills.

Job Description

Job Title: Hotel Receptionist

Responsibilities:

1. Welcoming Guests: Greeting guests upon their arrival and providing necessary assistance.

2. Check-in and Check-out Procedures: Managing check-in and check-out processes accurately and quickly.

3. Responding to Inquiries: Providing information about the hotel, its services, and the surrounding areas.

4. Managing Reservations: Handling the reservation system and confirming or modifying bookings as needed.

5. Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.

6. Teamwork: Collaborating with other departments such as room service and cleaning to ensure a comfortable guest experience.

7. Keeping Records: Accurately recording necessary information such as guest details and payments.

Qualifications:

- Good communication skills.

- Ability to handle pressure.

- Knowledge of basic computer skills.

- Previous experience in hospitality is preferred.

- Excellent English language proficiency.

Please upload an introductory video in Arabic.

A host(ess) is required to work in a prestigious restaurant, with a stylish appearance and an engaging, polite personality, with or without experience. They will be responsible for welcoming guests with a smile and greeting them, managing the waiting lists, and guiding customers to their tables in a professional manner. It is preferred to be fluent in both Arabic and English, with the ability to work under pressure and solve problems quickly and efficiently.

Main tasks:

• Welcoming guests at the entrance of the restaurant

• Efficiently organizing and managing waiting lists

• Guiding customers to their tables and providing menus

• Coordinating with the table service staff and restaurant management

• Responding to customer inquiries and telephone reservations

• Maintaining cleanliness and order in the reception area

• Dealing with complaints and feedback in a professional manner

• Assisting in organizing special events and large bookings

• Welcoming visitors or clients, directing them to the responsible person or the appropriate office.
• Ensuring that visitors register upon their arrival at the reception area and saving their data on the computer.
• Ensuring that the reception area is organized and contains all necessary office supplies such as pens, brochures, and work-related papers.
• Answering incoming phone calls and transferring them.
• Receiving and sorting daily mail.
• Providing administrative support and coordinating work activities.
• Receiving emails and responding to them.
• Sending and receiving faxes and saving work-related files.
• Interacting with clients and strengthening the relationship with them.
• Organizing appointments and scheduling meetings, updating calendars.
• Keeping copies of documents and records.
• Answering any inquiries or questions that clients or visitors may have.
• Maintaining the office filing system.

-Working hours: 8 hours

-Five days a week

-English language is required

• Managing the service schedule and planning the schedules for staff work.
• Supervising staff while they perform their duties, such as dusting, sweeping floors, and cleaning restrooms.
• Implementing housekeeping policies and procedures.
• Monitoring the inventory of cleaning supplies, equipment, and other supplies.
• Following health, safety, and environmental policies and procedures.

• Manage the service schedule and plan staff work schedules.
• Supervise employees while performing their duties, such as dusting, sweeping floors, and cleaning restrooms.
• Implement housekeeping policies and procedures.
• Monitor the inventory of cleaning supplies, equipment, and other supplies.
• Follow health, safety, and environmental policies and procedures.

• Managing the service schedule and planning staff tasks.
• Supervising staff while performing their duties.
• Implementing housekeeping policies and procedures.
• Monitoring and maintaining the inventory of cleaning supplies.
• Following health, safety, and environmental policies and procedures.

Responsibilities of the Joy Fields Supervisor

1- All employees without exception must welcome customers with a smile and greeting (Welcome, please)

2- All employees without exception must be aware of and adhere to the store's rules and policies (attached)

3- Monitoring the wooden door during the supervisor's presence in the store. In case of crowding, the supervisor stands by the wooden door to assist the cashier in controlling the door, fitting children with bracelets, and monitoring the schedule (Google Sheet). If the children's time is about to end, the cashier should be notified to contact the parents and inform them of the approaching end time and offer an additional hour for 20 riyals.

Important Note:
No worker is allowed to open the wooden door and exit without showing the invoice to the cashier *store rules*
And if the worker needs to contact her supervisor, she must ask for help from the supervisor or the cashier and is prohibited from leaving the wooden door with the child under any circumstances.

4- Supervising the organization of the hall (the safety of children by making a supervisory round inside the maze every hour and organizing the accompanying persons by not allowing them to sit on the stairs or in the play areas)

5- Supervising the arrangement of the toys and placing them in their designated area and directing the cleaning worker to arrange them.

6- Supervising the cleanliness of the hall and the waiting table (eating and drinking inside the game hall is prohibited) *store rules* and directing the cleaning worker in case of any violations (napkins or similar) on the floor.

7- Supervising the cleanliness of the bathrooms and directing the cleaning worker to place napkins at the end and go out to throw the diapers outside the store if present to avoid unpleasant odors.

8- Organizing games and physical activities such as musical chairs and lost heart, and so on every hour with the children and assisting a child in completing an artistic work if purchased.

9- Politely reminding the client upon exit for feedback, "I am with you, so-and-so, and I would be happy for your feedback on Google".