Full-time موظف مكتب استعلامات Jobs for Fresh Graduates in Saudi Arabia

About the Role

W Hotels is seeking a Controller-Rooms to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with less than one year of related work experience, offering an entry point into the hospitality industry. As a Controller-Rooms, you will contribute to maintaining the W Hotels standard of service by ensuring efficient guest experiences from arrival to departure.

W Hotels operates with a mission to "Ignite Curiosity, Expand Worlds," focusing on new experiences and reinventing luxury. Joining W Hotels means becoming part of a global team that values originality, innovation, and a forward-thinking approach. The company aims to empower employees to perform their best work, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

• Assign rooms based on guest requests and preferences where possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to relevant staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms on a daily basis.
• Ensure room rates align with market codes and document any discrepancies.
• Verify and adjust guest billing.
• File guest paperwork or documentation.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure valid payment for services rendered.
• Identify any over-commitments in room bookings.
• Perform duplicate reservation checks and block rooms as necessary.
• Run daily reports to monitor operational status.
• Follow up with guests to ensure their requests or issues have been resolved to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Adhere to all company policies and procedures.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Communicate with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and collaborate effectively with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with colleagues.
• Support team efforts to achieve common goals.
• Comply with quality assurance standards.
• Stand, sit, or walk for extended periods.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.

Required Skills

• Guest Services
• Billing
• Reservation Management
• Customer Service
• Communication
• Teamwork
• Computer Systems
• POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International promotes non-discrimination based on any protected status, including disability and veteran status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time position offers an opportunity for individuals with 0-1 year of experience to begin their career in the hospitality industry. As a Controller-Rooms, you will be instrumental in ensuring seamless guest experiences from check-in to check-out, upholding W Hotels' standards of excellence.

Located in the vibrant Financial District of Riyadh, this role is central to the guest services operations, requiring a proactive approach to managing room assignments, guest requests, and administrative tasks. You will be a key point of contact for guests, contributing to their overall satisfaction and the reputation of the hotel.

Key Responsibilities

• Assign rooms according to guest requests and preferences whenever possible.
• Pre-register designated guests and prepare key packets for efficient check-in.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review and track guest requests for room or check-out changes, accommodating them when possible and communicating status to appropriate staff.
• Confirm reservations and cancellations to maintain accurate occupancy records.
• Review out-of-order rooms daily and ensure they are addressed promptly.
• Ensure room rates match market codes and document any exceptions.
• Verify and adjust billing for guests, ensuring accuracy and guest satisfaction.
• File guest paperwork and documentation accurately and securely.
• Process all guest check-ins and check-outs efficiently.
• Activate room keys for guests.
• Secure valid payment for all services rendered.
• Identify any over-commitments in room bookings and take appropriate action.
• Perform duplicate reservation checks and block rooms as necessary.
• Run daily reports to monitor hotel operations and guest activity.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities, ensuring their needs are met.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work effectively with other departments.
• Serve as a departmental role model for colleagues.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals and objectives.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Guest Services
• Billing
• Reservation Management
• Customer Service
• Communication
• Teamwork

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, contributing to the overall success of the Rooms & Guest Services Operations department.

As part of the W Hotels brand, you will embody their mission to "Live it Up, Expand Beyond, and Embrace the Unexpected." This role is suitable for someone who thrives in a fast-paced environment, possesses a passion for service, and is eager to contribute to redefining luxury hospitality.

Key Responsibilities

• Assign rooms according to guest requests and preferences whenever possible.
• Pre-register designated guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when possible, communicating status to appropriate staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms daily.
• Ensure room rates match market codes and document any exceptions.
• Verify and adjust billing for guests.
• File guest paperwork and documentation.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure valid payment from guests.
• Identify any over-commitments in room bookings.
• Perform duplicate reservation checks and block rooms accordingly.
• Run daily operational reports.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work effectively with other departments.
• Serve as a departmental role model.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Comply with quality assurance standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required.

Required Skills

• Guest Services
• Customer Service
• Communication (verbal and written)
• Problem-Solving
• Teamwork
• Proficiency with Computer Systems
• Proficiency with POS Systems

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The job category is Rooms & Guest Services Operations. Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. They actively foster an environment where the unique backgrounds of associates are valued and celebrated, recognizing that their greatest strength lies in the rich blend of culture, talent, and experiences. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Controller-Rooms to join its team. This is a full-time, non-supervisory position, offering an opportunity for individuals with 0-1 year of experience to launch their careers in hotel operations. The Controller-Rooms plays a vital role in ensuring seamless guest experiences by managing room assignments, check-in/check-out processes, and guest satisfaction.

Brand Philosophy

W Hotels' mission is to ignite curiosity and broaden horizons, creating a space where life can be experienced. The brand is renowned for redefining luxury standards globally, driven by a spirit of bold innovation and a service culture based on the principle of "Whatever/Whenever." Joining W Hotels means becoming part of a portfolio of brands under Marriott International, where you can bring your best self, work with purpose, be part of a great global team, and become the best version of yourself.

Key Tasks and Responsibilities

• Assign rooms according to guest requests and preferences as much as possible.
• Check in pre-registered guests and prepare key packets.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and fulfill requests for room changes or extensions when possible, informing relevant staff of the status.
• Confirm reservations and cancellations.
• Review unavailable rooms daily.
• Ensure rates match market codes and document any exceptions.
• Verify and adjust guest bills.
• Archive guest folios or documents.
• Process all guest check-ins and check-outs.
• Activate room keys.
• Secure correct payment.
• Identify any over-commitments.
• Perform duplicate reservation checks and book rooms accordingly.
• Run daily reports to monitor operations.
• Follow up with guests to ensure their requests have been met or their problems resolved to their satisfaction.
• Receive, record, and relay messages accurately, completely, and with the urgency required.
• Follow all company policies and procedures.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge each guest according to company standards.
• Anticipate and exceed guest service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Prepare and review written documentation accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work with other departments effectively.
• Act as a role model for the department.
• Develop and maintain positive working relationships with others.
• Support the team to achieve common goals.
• Comply with quality assurance standards.
• Stand or sit, or walk for extended periods of time.
• Input and access information using a computer and/or point of sale system.
• Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• Less than one year of relevant work experience.
• No supervisory experience required.
• No specific licenses or certifications required.

Required Skills

• Guest request management.
• Reservation confirmation.
• Bill verification.
• Payment processing.
• Report generation.
• Customer service excellence.
• Professional communication (verbal and written).
• Teamwork and collaboration.
• Computer and point-of-sale system operation.

Additional Information

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. The company actively promotes an environment where the unique backgrounds of employees are celebrated, recognizing that their greatest strength lies in the rich blend of culture, talent, and experience. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

About the Role

Moelis & Company is seeking a driven and passionate Administrative Assistant to join our team in Riyadh, Saudi Arabia. This full-time position offers an opportunity to contribute to a dynamic professional services environment by supporting daily office operations, client interactions, and the seamless functioning of the banking team. The role requires a proactive approach, strong organizational abilities, and excellent communication skills to manage a variety of administrative tasks.

Key Responsibilities

• Greet clients and visitors in a friendly and courteous manner, ensuring a positive first impression.
• Maintain the cleanliness and tidiness of the reception area.
• Prepare refreshments for guests.
• Collect mail from the * Box and distribute it to the relevant personnel.
• Answer incoming calls, direct them to the appropriate person, or take messages and relay them accurately.
• Monitor and order pantry and office supplies to ensure adequate stock levels.
• Proactively support client activities and requirements, liaising with clients to take messages, pass on information, handle simple queries, and assist with client events.
• Manage diaries, coordinate and schedule meetings, reserve conference rooms, and set up conference calls.
• Manage client contacts and inboxes for Bankers.
• Perform photocopying and scanning of documents.
• Make comprehensive travel arrangements, including booking flights, ground transportation, lodging, and entertainment for business travel (domestic and international).
• Prepare detailed itineraries for business travel, including visa arrangements.
• Utilize Concur to process and monitor expenses, ensuring prompt payment and reconciliation with AMEX statements.
• Undertake any other duties or special projects as requested by the Office Manager and/or Bankers.

Qualifications and Requirements

• Applicants must have the right to work in Saudi Arabia without employer sponsorship.
• Previous professional services sector experience or background is required.
• Previous experience working in a fast-paced environment is essential.

Required Skills

• Proficiency in all Microsoft Office software packages, including Word, Excel, and PowerPoint.
• High-level organizational skills.
• Excellent communication skills, both written and verbal.
• Strong attention to detail.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Moelis & Company is an equal opportunity employer committed to promoting diversity, preventing discrimination, and providing a supportive and inclusive working environment. We aim to recruit from a diverse talent pool and ensure all applicants are treated fairly throughout the recruitment process, without regard to any characteristic or status protected by applicable law.

About the Role

PrimeGate for Communications and IT is seeking an Executive Secretary to provide comprehensive administrative and coordination support to senior management. This full-time position is based in Riyadh, Saudi Arabia. The role is suited for individuals with 0-1 years of experience looking to develop their career in a professional setting. The successful candidate will be responsible for ensuring the efficient operation of executive functions through diligent follow-up, coordination, and communication.

This position requires the ability to manage multiple priorities, maintain confidentiality, and ensure the timely execution of tasks and action items across various departments. The Executive Secretary will act as a key liaison, facilitating effective communication and alignment to support organizational objectives.

Key Responsibilities

• Coordinate and manage executive schedules, including meetings, appointments, and travel arrangements.
• Prepare meeting agendas, record minutes, and follow up on assigned action items for timely completion.
• Monitor and track assigned tasks, deadlines, and deliverables across different departments.
• Serve as a central point of coordination and communication between senior management and internal and external stakeholders.
• Prepare executive documents, including reports, presentations, and professional correspondence.
• Maintain effective communication channels and ensure timely follow-up on pending matters.
• Support management in prioritizing activities and monitoring the progress of key initiatives.
• Handle all confidential information with professionalism and discretion.
• Ensure smooth coordination and alignment between departments to facilitate organizational objectives.

Qualifications and Requirements

• Proven experience in an Executive Secretary, Executive Assistant, or similar administrative support role.
• Strong follow-up and task management skills with attention to detail.
• Excellent coordination and organizational abilities, capable of managing complex schedules and multiple projects.
• Strong verbal and written communication skills in English.
• Ability to manage multiple priorities and perform efficiently under pressure.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• A high level of professionalism and commitment to maintaining confidentiality.

Required Skills

• Follow-up and Task Management
• Coordination and Organizational Abilities
• Communication (Verbal and Written)
• Microsoft Office Applications
• Attention to Detail
• Confidentiality

Work Environment and Details

This is a full-time position located in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to gain practical experience in an administrative support capacity within the communications and IT sector.

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

• Provide office leadership and comprehensive administrative support to the team.
• Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
• Manage day-to-day office operations to ensure a well-organized and professional environment.
• Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
• In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
• Manage the monthly payroll process in collaboration with HR and Finance departments.
• Supervise and support administrative staff and office reception as needed.
• Act as the primary point of contact for office vendors, service providers, and building management.
• Maintain and manage office budgets, expenses, and petty cash.
• Assist with the onboarding of new employees, including workstation setup and orientation.
• Organize company events, meetings, and team-building activities.
• Ensure compliance with health and safety regulations and company policies.
• Manage calendars, prepare reports, and support senior management with administrative tasks.
• Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

• Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
• Fluency in both Arabic and English is essential.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
• Ability to handle sensitive information with the utmost confidentiality and professionalism.
• A problem-solving mindset with a keen attention to detail.
• Willingness and ability to work a flexible schedule when necessary.
• Demonstrated knowledge and understanding of compliance topics.
• A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

• Office Leadership
• Administrative Support
• Handling Business-Sensitive and Confidential Information
• Office Operations Management
• Scheduling
• Office Supplies Management
• Mail Handling
• Record-Keeping
• Employment Contract Management
• Visa/Work Permit Management
• Payroll Process Management
• Supervising Administrative Staff
• Vendor Management
• Office Budget Management
• Expense Management
• Petty Cash Management
• Onboarding New Employees
• Event Organization
• Meeting Organization
• Team-Building Activity Organization
• Health and Safety Compliance
• Company Policy Compliance
• Calendar Management
• Report Preparation
• Office Efficiency Monitoring
• Process Improvement
• Organizational Skills
• Multitasking Abilities
• Written Communication Skills
• Verbal Communication Skills
• Microsoft Office Suite Proficiency
• Other Office Management Tools Proficiency
• Confidentiality
• Professionalism
• Problem-Solving Skills
• Attention to Detail
• Flexible Schedule Availability
• Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

About the Role

W Hotels in Riyadh is seeking a dynamic and guest-focused Welcome Ambassador to join its Rooms & Guest Services Operations team. This full-time, non-management position is designed for individuals with 0-1 years of experience who are committed to creating memorable first and last impressions for guests. As a Welcome Ambassador, you will play a key role in guiding guests through their arrival and departure experiences, ensuring each interaction is seamless and contributes to an exceptional stay.

Role Context and Company Mission

W Hotels operates with a mission to "ignite curiosity, expand worlds." The brand fosters an environment for living life to the fullest, opening doors and minds, and drawing inspiration from new faces and experiences. A core element of the W Hotels ethos is a refined, ready-for-anything spirit that has redefined luxury worldwide. The Whatever/Whenever service culture aims to transform guests' passions into reality, delivering any request, anytime. W Hotels is part of the Marriott International portfolio, offering an environment where individuals can perform at their best, pursue their goals, join a global team, and develop professionally.

Key Responsibilities

• Deliver a comprehensive range of services to guide guests through their arrival and departure experiences, ensuring a memorable impression.
• Proactively identify and address operational needs, guest requests, and complete necessary reports.
• Share highlights of the local area with guests to enhance their overall experience.
• Ensure all guest transactions are integrated seamlessly into their stay.
• Contribute to a safe workplace by adhering to company policies and procedures.
• Maintain the confidentiality of all company and guest information.
• Protect company assets and uphold quality standards in all aspects of the role.
• Ensure uniform, personal appearance, and communications are professional and align with W Hotels standards.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is necessary.
• No specific licenses or certifications are required.

Required Skills

• Exceptional Guest Arrival and Guest Services skills.
• Strong Customer Service orientation.
• Excellent Communication abilities.
• Proficient Problem-Solving skills.

Work Environment and Physical Demands

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires the ability to stand, sit, or walk for extended periods. Additionally, candidates must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and objects weighing more than 75 pounds with assistance.

About the Role

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is looking for a Social Media Specialist to join its team in Riyadh. The company's mission is to empower individuals to achieve their dreams by creating the most customer-centric financial application. Tamara serves millions of users and collaborates with prominent global and regional brands. As Saudi Arabia's first fintech unicorn, Tamara operates from its care office in Riyadh, with additional regional and global support offices.

Role Responsibilities

In this role, you will be responsible for managing Tamara's social media presence and ensuring exceptional customer engagement. This includes monitoring inquiries, comments, and messages across various social media platforms, ensuring all communications align with the brand's tone of voice and customer experience guidelines. You will effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution. You will also identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams, while maintaining Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.

• Monitor and respond to customer inquiries, comments, and messages across social media platforms such as Instagram, Twitter/X, and Facebook.
• Ensure all communications align with Tamara's tone of voice and customer experience guidelines.
• Effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution.
• Identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams.
• Maintain Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.
• Collaborate closely with internal departments such as Customer Support, Risk, Payments, and Technology to efficiently resolve customer issues.
• Accurately document all customer interactions using internal tools, such as CRM or Zendesk.
• Professionally manage app reviews and public feedback, contributing to a positive brand perception.
• Track recurring customer issues and provide valuable insights to drive continuous improvement initiatives within the company.

Qualifications and Requirements

To perform this role successfully, you should have previous experience in customer support or social media supervision. Strong written communication skills in both Arabic and English are essential, along with the ability to handle difficult customers with empathy and professionalism. You should be familiar with major social media platforms and customer engagement tools, with the ability to multitask effectively and thrive in a fast-paced work environment. A basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

• Previous experience in customer support or social media supervision.
• Strong written communication skills in both Arabic and English.
• Ability to handle difficult customers with empathy and professionalism.
• Familiarity with major social media platforms and customer engagement tools.
• Ability to multitask effectively and work in a fast-paced environment.
• Basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

Core Skills

• Customer Support
• Social Media Supervision
• Written Communication (Arabic and English)
• Empathy
• Professionalism
• Familiarity with Social Media Platforms
• Customer Engagement Tools
• Multitasking
• Adaptability to Fast-Paced Environments
• Fintech/BNPL Knowledge (Preferred)

Job Details

This is a full-time role, requiring 0-1 years of experience. The job is based in Riyadh, Saudi Arabia.

Join the Finance Team at Abdullah Hashim Company Limited! We are seeking motivated and detail-oriented candidates eager to start their career as a Sales Coordinator through the Tamheer Program.

Location: Riyadh, Saudi Arabia

Key Responsibilities:

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to maintain a clean and organized environment.
• Prepare and maintain documents and internal correspondence.
• Coordinate with other departments for smooth workflow.
• Support inventory checks and stock updates.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and support complaint resolution.

Requirements:

• Diploma or Bachelor's degree in Business, Marketing, or related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

About the Role

W Hotels in Riyadh, Saudi Arabia, is looking for a Food & Beverage Expert to join their team. This is a full-time, non-management position, suitable for individuals with 0-1 year of relevant work experience. The role focuses on creating unforgettable hospitality experiences for guests, going beyond just serving food and beverages to crafting a unique and immersive dining journey. The Food & Beverage Expert will contribute to a wide range of services to ensure guests enjoy their meals and the surrounding ambiance.

Company Philosophy and Work Environment

W Hotels' mission is to ignite the curiosity of travelers and expand their horizons, to be a destination that fulfills life's experiences. Inspired by new faces and new places, the hotels have a flexible and ready spirit, earning them a reputation for reinventing luxury standards worldwide. Their culture and service philosophy, "Whatever/Whenever," is based on bringing guests' passions to life. W Hotels welcomes authentic, innovative, and forward-thinking individuals. Joining W Hotels means becoming part of a prestigious hotel group under the Marriott International umbrella, where you can choose your ideal work environment, achieve your purpose, join a distinguished global team, and realize your dreams.

Key Tasks and Responsibilities

Based on the role description, typical responsibilities include:

• Taking the initiative to provide a wide range of services to ensure guests enjoy their dining experience.
• Setting tables and preparing the dining area for service.
• Communicating effectively with kitchen staff regarding orders and guest needs.
• Interacting with guests, taking orders, and serving food and beverages.
• Maintaining cleanliness of work areas, supplies, and equipment.
• Ensuring all guest transactions are processed smoothly and contributing to the overall experience.
• Adhering to company policies and procedures to ensure a safe and efficient work environment.
• Maintaining quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and professional communication style.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• Less than one year of relevant work experience required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Ability to stand or sit, walk for extended periods, including moving over sloped, uneven, or slippery surfaces.
• Ability to read and visually verify information, such as menus.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds (approximately 11 kg) without assistance, and up to 50 pounds (approximately 23 kg) with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional customer service skills.

Additional Job Information

Job Type: Full-time
Location: Riyadh, Saudi Arabia

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. It actively promotes an environment where the unique backgrounds of its partners are celebrated. Their greatest strength lies in the rich blend of culture, talent, and experience of their partners. They are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

About the Administrator Trainee Role

Al Khozama Investment is seeking a motivated and organized Administrator Trainee to join their team in Riyadh, Saudi Arabia. This full-time position is part of the Tamheer Program, offering recent graduates practical experience in administrative operations and office coordination within a professional corporate environment. The trainee will support the daily functions of the administration department, contributing to efficiency and smooth office management.

This role is designed to provide comprehensive exposure to administrative procedures, document control, effective communication, reporting, and general office management. The Administrator Trainee will work closely with the administration team, learning and applying best practices in a dynamic setting.

Key Responsibilities

• Assist in the execution of daily administrative and office operations to ensure smooth workflow.
• Prepare, organize, and manage documents, reports, and official correspondence.
• Maintain accurate and organized filing systems for all company records and documents.
• Coordinate and schedule meetings, appointments, and manage calendars effectively.
• Handle incoming calls, emails, and general office inquiries, directing them to the appropriate personnel.
• Liaise with different departments to coordinate administrative requests and support their needs.
• Monitor office supplies inventory and assist with procurement requests as required.
• Ensure the proper organization and maintenance of office records and documentation.
• Support the logistics and administrative arrangements for meetings, events, and other office functions.
• Prepare basic administrative reports and perform data entry tasks.
• Update databases, trackers, and administrative records with accuracy and timeliness.
• Uphold the confidentiality and accuracy of all company information and sensitive documents.
• Support the broader administration team in undertaking various operational tasks as needed.
• Adhere to all company policies and established administrative procedures.
• Perform other administrative duties as assigned by management.

Qualifications and Requirements

• A Bachelor's degree in Business Administration or a related field is required.
• Eligibility for the Tamheer Program through the Human Resources Development Fund (HRDF) is mandatory.
• Strong communication and interpersonal skills are essential for effective collaboration and interaction.
• A good command of both English and Arabic languages is necessary.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Excellent organizational and time management skills to handle multiple tasks efficiently.
• The ability to work effectively within a team-oriented environment.
• A professional attitude and a strong willingness to learn and develop new skills.
• The capacity to multitask and prioritize tasks effectively in a fast-paced setting.
• A basic understanding of administrative procedures and office practices is beneficial.
• A keen attention to detail and a commitment to accuracy in all tasks.

Required Skills

• Communication
• Interpersonal skills
• Microsoft Office applications
• Organizational skills
• Time management skills
• Attention to detail
• Accuracy
• Multitasking
• Task prioritization
• Understanding of administrative procedures

Work Context and Opportunity

This trainee position offers practical, hands-on experience in administration and office operations within Al Khozama Investment in Riyadh, Saudi Arabia. Trainees will gain exposure to professional administrative systems and processes, benefiting from opportunities for professional development and workplace learning in a collaborative and professional environment. The work type is full-time, and the role is designed for individuals with 0-1 year of experience.

About the Role

Mövenpick Hotels & Resorts is seeking a dedicated Concierge to join the team at Mövenpick Hotel & Residences Riyadh. This role is integral to serving as a hotel ambassador, ensuring guests receive exceptional assistance and that their needs are met with professionalism and efficiency. The Concierge will be a primary point of contact for guests seeking information and services, contributing to the overall guest experience.

Key Responsibilities

• Maintain comprehensive knowledge of hotel facilities, current activities, promotions, and events to provide accurate information to guests.
• Assist guests with a wide range of requests, aiming to fulfill diverse and challenging needs.
• Coordinate and fulfill guest requirements by managing a network of service providers.
• Ensure availability of printed materials such as brochures for local attractions, sister hotels, restaurants, and city maps.
• Facilitate guest requests for dining, entertainment, recreation, tours, transportation, florists, doctors, dentists, and childcare.
• Respond to all guest queries with a helpful attitude.
• Develop and maintain guest preference records and guest history to personalize stays.
• Follow up on all concierge endorsements to ensure their timely and complete resolution.
• Manage the handling, delivery, retrieval, and storage of guest luggage, messages, and parcels.
• Demonstrate transparency and responsibility in all financial matters.
• Uphold integrity and trustworthiness within the team.
• Promote and adhere to a safe work environment.
• Champion a work environment that is service-driven and results-driven.
• Strictly follow all departmental Standard Operating Procedures (SOPs), including all safety policies.

Qualifications and Requirements

• Must be a Saudi national.

Required Skills

• Exceptional guest assistance and information provision capabilities.
• Proficiency in service coordination and managing diverse guest requests.
• Strong record-keeping and organizational skills.
• Experience or aptitude for luggage handling.
• Demonstrated financial responsibility and accountability.
• High levels of integrity and trustworthiness.
• Commitment to promoting safety in the workplace.
• A strong service orientation and a results-driven approach.
• Ability to adhere to Standard Operating Procedures (SOPs).

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry.

About the Role

Tahaluf, a leading organizer of B2B live and on-demand events in Saudi Arabia, is seeking a Conference Support Administrator for a 5-month freelance/contractor position. As a joint venture involving Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF), Tahaluf is responsible for organizing major events such as LEAP, Cityscape, Black Hat MEA, and CPHI Middle East. This role offers an opportunity to contribute to large-scale projects within a collaborative team environment, supporting the success of prominent global events.

Role Overview

This position requires an administrator with a strong focus on detail and advanced proficiency in Microsoft Excel, specifically in managing v-lookups, pivot tables, and financial reporting. The Conference Support Administrator will play a key role in supporting the Content and Sales teams by maintaining budget trackers, processing speaker and supplier payments, and ensuring accurate record-keeping for event-related expenditures.

Key Responsibilities

• Manage v-lookups, pivot tables, and financial reporting requirements using advanced Excel skills.
• Maintain the budget tracker on the ERP system for the Content and Sales teams.
• Process conference speaker-related payments, including honorariums, speaker fees, and reimbursements.
• Handle supplier payments for event-related activities across the Content, VIP, Investor Program, and Sales teams.
• Manage event expenses from logistics suppliers/vendors and process invoice payments as required.
• Update budget and invoice trackers, along with contingent worker records.
• Maintain accurate records and databases pertaining to speaker and content/logistics vendor payments.
• Create and maintain an accreditation guide according to the accreditation provider's specifications, if applicable.
• Upload conference content, including the conference program, speaker details, and whitepapers, to the digital event platform.
• Provide general administrative support to the conference team as needed.

Qualifications and Requirements

• Proven experience and strong proficiency in Microsoft Excel, including v-lookups and pivot tables.
• Experience with financial reporting.
• Experience maintaining budget trackers on an ERP system.
• Experience processing supplier payments.
• Experience processing invoice payments.
• Experience creating and maintaining accreditation guides.
• Experience uploading content to digital event platforms.
• Strong communication skills.
• Excellent customer service skills.
• Proficiency in IT skills, including Microsoft Office Suite.
• Familiarity with CRM systems.
• Strong organizational skills.
• Ability to prioritize workload effectively.
• Exceptional attention to detail.
• Proven ability to meet deadlines.
• Ability to work effectively within a team environment.

Work Context

This is a 5-month, full-time, fixed-term freelance/contractor role. The position is based in Riyadh, Saudi Arabia, but the role can be performed remotely. Relocation or sponsorship support is not provided for this position. Tahaluf is committed to diversity and inclusion, and hiring decisions are based on relevant qualifications and merit. The company provides a disability-friendly environment; please inform them if support or adjustments are required during the interview or selection process.

About the Role

W Hotels in Riyadh is seeking a Guest Experience Expert to join its team. This role focuses on creating memorable and distinctive experiences for guests throughout their stay. The Guest Experience Expert will be empowered to take initiative in providing a range of services, ensuring smooth operations and guest satisfaction. The position is integral to fostering an environment where guests feel welcomed and their needs are proactively met.

Role Context

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires a commitment to the W Hotels' service philosophy, aiming to ignite curiosity and expand horizons for guests. The position is part of the Rooms & Guest Services Operations category.

Key Responsibilities

• Deliver a variety of services to guide guests throughout their stay, aiming to create memorable experiences.
• Address operational needs and ensure the smooth functioning of guest services.
• Proactively fulfill guest requests to enhance their overall experience.
• Complete necessary reports and administrative tasks.
• Share information about the local area to enrich the guest's visit.
• Ensure all transactions and interactions are integrated seamlessly into the guest's experience.
• Contribute to maintaining a safe work environment.
• Adhere to company policies and procedures.
• Maintain confidentiality of guest and company information.
• Protect company assets.
• Uphold quality standards in guest interactions and operational tasks.
• Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No specific work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Required Skills

• Guest Services
• Customer Service
• Handling Operational Needs
• Addressing Guest Requests
• Reporting
• Sharing Local Area Highlights
• Maintaining Professional Appearance
• Professional Communication

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

About the Role

W Hotels is seeking a Controller-Rooms to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with less than one year of experience looking to start a career in the hospitality industry. The Controller-Rooms will be responsible for managing room assignments, guest check-in/check-out processes, and guest requests to ensure smooth guest experiences while adhering to W Hotels' brand standards and service commitment.

Company Context

W Hotels is part of Marriott International and is dedicated to providing genuine life experiences that redefine luxury. The company's mission is to open doors and minds, embracing new perspectives and bringing guests' passions to life through its 'Whatever/Whenever' service philosophy. W Hotels aims to foster an environment where originality, creativity, and forward-thinking are valued, allowing employees to develop professionally within the Marriott International portfolio.

Key Responsibilities

• Assign rooms based on guest requests and preferences when possible.
• Pre-register guests and prepare key sets.
• Organize and coordinate pre-registration and registration procedures for group arrivals.
• Review and respond to requests for room or departure date changes, communicating changes to relevant staff.
• Confirm reservations and cancellations.
• Review out-of-order rooms daily.
• Ensure room rates align with market prices and document any exceptions.
• Verify and adjust guest billing.
• Complete guest paperwork and administrative documents.
• Prepare and process all guest arrivals and departures.
• Activate room keys.
• Obtain and verify payment.
• Identify and manage overbooking situations and double bookings by blocking rooms accordingly.
• Generate daily reports.
• Follow up on guest requests or issues to ensure satisfaction.
• Receive, record, and transmit messages accurately and legibly.
• Adhere to all brand and hotel policies and procedures.
• Maintain a clean and complete uniform, presenting a neat and professional appearance.
• Maintain confidentiality of hotel-specific information and protect company assets.
• Welcome and receive guests according to company standards, anticipating and responding to their needs.
• Assist individuals with disabilities and thank guests.
• Use clear and courteous language in all communications.
• Prepare and correct documents accurately.
• Answer the telephone using appropriate language.
• Coordinate tasks and work with other departments.
• Serve as a role model for service standards.
• Develop positive and constructive professional relationships with peers.
• Unite and support colleagues to achieve common goals.
• Comply with quality assurance standards.
• Perform other tasks requested by managers that align with the position.

Qualifications and Requirements

• No high school diploma or equivalent is required.
• Less than one year of related work experience is required.
• No supervisory experience is required.
• No specific permits or certifications are required.

Required Skills

• Ability to work standing, sitting, and moving for extended periods.
• Proficiency in entering and retrieving information using computers and/or point-of-sale systems.
• Ability to move, lift, carry, pull, and place objects weighing up to kilograms independently.
• Clear and courteous communication skills.
• Accurate and comprehensive document preparation and correction.
• Professional telephone etiquette.
• Coordination and teamwork skills.
• Customer service orientation and ability to anticipate guest needs.
• Attention to detail in handling guest requests and administrative tasks.
• Ability to maintain confidentiality and protect company assets.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Equal Employment Opportunity

Marriott International is committed to providing equal employment opportunities and fostering an environment where all employees are treated with dignity and their unique qualities are appreciated. The company values the diverse blend of cultures, skills, and experiences of its employees and ensures prevention of discrimination based on protected criteria, including disability and veteran status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Controller-Rooms to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with 0-1 year of experience to begin their career in hotel operations. The Controller-Rooms will play a crucial role in ensuring seamless guest experiences from check-in to check-out, upholding W Hotels' commitment to exceptional service and vibrant culture.

As part of the Rooms & Guest Services Operations team, the Controller-Rooms will be instrumental in managing guest requests, coordinating arrivals and departures, and maintaining high standards of guest satisfaction. This role is based in the Financial District of Riyadh and is not a remote position.

Key Responsibilities

• Assign rooms according to guest requests and preferences whenever possible.
• Pre-register designated guests and prepare key packets for efficient check-in.
• Organize and coordinate check-in and pre-registration procedures for arriving groups.
• Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to appropriate staff.
• Confirm reservations and cancellations to maintain accurate occupancy records.
• Review out-of-order rooms daily to ensure availability and operational readiness.
• Ensure room rates match market codes and document any exceptions.
• Verify and adjust guest billing to ensure accuracy and guest satisfaction.
• File guest paperwork and documentation in an organized manner.
• Process all guest check-ins and check-outs efficiently and accurately.
• Activate room keys for guest access.
• Secure valid payment for all services rendered.
• Identify any over-commitments in room bookings to prevent discrepancies.
• Perform duplicate reservation checks and block rooms accordingly.
• Run daily reports to monitor operational performance and guest activity.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow all company policies and procedures diligently.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets through responsible handling and oversight.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs proactively.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Answer telephones using appropriate etiquette.
• Coordinate tasks and work collaboratively with other departments.
• Serve as a departmental role model for colleagues.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals and objectives.
• Comply with quality assurance standards to ensure service excellence.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.
• No specific licenses or certifications are required for this role.

Required Skills

• Guest Request Management
• Reservation Confirmation
• Billing Verification
• Guest Check-in/Check-out Procedures
• Payment Processing
• Duplicate Reservation Checks
• Report Generation
• Guest Satisfaction Follow-up
• Message Relay
• Adherence to Company Policies
• Maintaining Professional Appearance
• Confidentiality
• Upholding Guest Service Standards
• Effective Communication
• Computer Systems Operation (including POS systems)
• Teamwork and Collaboration

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. W Hotels, part of Marriott International, is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They actively promote non-discrimination on any protected basis, including disability and veteran status.