Full-time Digital marketing manager Jobs in Saudi Arabia

• Respond to customer inquiries via phone, email, or chat in a timely manner.
• Assist customers with product information, order status, and troubleshooting issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with other departments to resolve complex issues and improve customer satisfaction.
• Identify opportunities for process improvement and provide feedback to management.
• Handle customer complaints with empathy and professionalism.
• Stay updated on product knowledge and company policies.

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in customer service or a related field.
• Strong communication and interpersonal skills.
• Proficient in using customer service software and Microsoft Office Suite.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Excellent problem-solving skills and attention to detail.

• Provide best-in-class customer service to all DSV customers.
• Interact with customers and vendors to establish DSV SOPs and keep customers informed about arrival times, delays, or transit issues.
• Ensure all communications are professional and timely.
• Update tracking sheets with freight status and send updates to customers daily.
• Negotiate rates with carriers and maintain the Export Rate sheet.
• Create jobs in CW1 for all export shipments.
• Quote agents and customers for all export inquiries.
• Monitor and report on customer, carrier, and vendor communications.
• Provide regular updates to the Line Manager and handle additional duties as assigned.

• Bachelor's degree.
• 5 years of Freight operations experience.

• Excellent spoken and written communication skills.
• Ability to prioritize, multitask, and solve problems.
• Integrity, professionalism, and confidentiality.
• Proficient with Microsoft Office Suite or related software.

• Prepare logistics plans to facilitate the relocation of Four Winds clients.
• Communicate effectively with agents and clients to obtain necessary documentation.
• Establish proper contact with shipping and air lines.
• Coordinate logistics with origin agents and arrange customs clearance.
• Manage formal communications with customs authorities.
• Supervise delivery or storage based on client needs.
• Achieve management’s quarterly and annual quality and sales goals aligned with the company vision.
• Oversee efficient invoicing and collection to ensure smooth cash flow.

• Strong understanding of modern communication management tools and supply chain management.
• Ability to lead and inspire action in a diverse environment.
• Excellent command of the English language.
• Cultural sensitivity and strong interpersonal skills.

• Exclusively open to Saudi citizens.
• Female candidates are prioritized (possessing a driving license is advantageous).
• Minimum 1-year experience in administrative roles.
• B2 level in English or a minimum score of 60 in IELTS.
• Proficiency in computer applications, especially SAP.
• Excellent interpersonal skills and the capability to work effectively in a multi-stakeholder environment.
• Possession of IATA qualifications is a plus.
• A minimum educational background of a 2-year diploma in administration or equivalent work experience.

• Respond promptly to customer inquiries through various channels such as phone, email, and chat.
• Diagnose and resolve technical issues related to SiFi's platform.
• Guide customers step-by-step in using product features and troubleshooting common problems.
• Document all customer interactions and solutions in the support knowledge base.
• Escalate complex issues to the engineering or product teams.
• Follow up with customers to ensure satisfaction post-resolution.
• Contribute to documentation and knowledge base maintenance.
• Report recurring issues and provide feedback for product improvements.
• Stay informed about SiFi product updates and technical specifications.

• Bachelor's degree in a technical field (*, Computer Science, IT) or equivalent experience.
• Minimum of 1 year experience in a technical support role, preferably in software or FinTech.
• Strong problem-solving skills combined with excellent technical aptitude.
• Proficiency in English and Arabic (preferred).
• Experience with troubleshooting software and web applications.
• Basic knowledge of networking concepts.

• Respond to and serve our customers through SmartPlus official platforms and websites, as well as official social media channels such as Instagram, TikTok, etc.
• Provide accurate product information, support with order processing, and resolve customer issues effectively.
• Maintain strong product knowledge to guide customers and enhance their overall experience.
• Accurately document customer interactions, feedback, and cases in the CRM system.
• Collaborate with internal teams to ensure timely issue resolution and customer updates.
• Proactively identify opportunities for process improvements to elevate service quality.
• Follow up with customers to confirm resolution, ensure satisfaction, and collect feedback for continuous improvement.

• High School Diploma or Technical Diploma (minimum).
• Previous experience in customer service or a related field is preferred.
• Strong communication and problem-solving skills.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM systems is a plus.

Job Title:

Field Sales Executive – Business Sector (B2B)

Key Responsibilities:

Conduct field visits to companies and organizations to promote the company’s internet services and business solutions.

Identify customer needs and provide tailored offers that fit their business requirements.

Build and maintain strong, long-term business relationships with clients.

Prepare and present the sales pipeline of opportunities for regular review with the Sales Manager.

Submit a daily report including visited companies, meeting outcomes, and potential opportunities.

Follow up with prospects and convert them into active customers until deal closure.

Achieve monthly and quarterly sales targets set by management.

Coordinate with technical, support, and billing teams to ensure smooth service delivery.

Participate in regular sales meetings to discuss updates, challenges, and solutions.

Requirements:

Minimum 4 year of experience in B2B sales (preferably in ISP or telecommunications).

Strong communication, presentation, and negotiation skills.

Ability to prepare structured daily reports and maintain an accurate sales pipeline.

Familiarity with CRM tools is a plus.

Fluency in both Arabic and English (spoken and written).

Self-motivated, target-driven, and able to work under pressure.

Benefits:

Fixed salary + attractive commission scheme.

Continuous training and career development opportunities.

Professional work environment with growth potential.

________________________________________

Benefits:

• Fixed salary + attractive commission scheme.
• Continuous training and career development opportunities.
• Professional work environment with growth potential.

Job Title: Luxury Cafe Hostess / Receptionist / Host

Location: Laysen Valley, Riyadh, Saudi Arabia

Starting Salary: SAR 4200 to SAR 5000 (Full package / Live Out)

Company Profile: Visit **************************

Job Summary: We are seeking a highly presentable and professional receptionist/hostess to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.

Key Responsibilities:

• Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
• Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.
• Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
• Maintain an organized and tidy reception area.
• Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
• Assist with special events and occasional administrative tasks, as needed.

Qualifications:

• Can comfortably wear western business attire
• Strong communication skills in both English and Arabic
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

Looking for hairdressers and body care

Join Our Team as a Social Media Specialist

A multinational organization operating at the forefront of energy innovation is seeking a Social Media Specialist - Contractor who will lead the functional and creative development of social media initiatives across various platforms, representing our brand.

Responsibilities:

• Develop and execute social media strategies for corporate accounts, including but not limited to Twitter, Facebook, Instagram, YouTube, and Snapchat.
• Collaborate with content and messaging teams to ensure alignment with established brand guidelines.
• Design and implement strategies to expand reach and enhance engagement across all corporate social media platforms.
• Monitor social media analytics and adjust strategies to achieve desired outcomes.
• Perform additional related duties as assigned.
• Maintain a professional demeanor, demonstrating diplomacy and tact in all communications.

Qualifications:

• Bachelor’s degree in a related field, with recognized industry accreditations preferred.
• Minimum of four (4) years of relevant professional experience.
• Proven ability to create and manage multiple corporate social media accounts.
• Proficiency in using major social media channels for corporate purposes.
• Highly detail-oriented, well-organized, and capable of managing multiple projects in a collaborative team environment.
• Demonstrated track record of successful social media work.
• Fluent in English with excellent verbal and written communication skills; proficiency in Arabic is an asset.
• Fully trained in Health and Safety regulations.

Location: Dhahran, Saudi Arabia

• Develop and manage content strategies across all social media channels.
• Monitor and capitalize on local, regional, and international trends.
• Collaborate with the communications team to create engaging digital content from editorial material.
• Generate performance reports and insights to optimize campaigns based on their objectives.
• Engage with the audience through comments and messages while maintaining brand voice.
• Utilize data analytics tools to drive content strategies and increase engagement.

• Bachelor’s degree in Business, Marketing, or related field.
• Minimum of 1 year of experience in social media.
• Strong communication skills in both Arabic and English.
• Expertise in digital marketing tools including Google Analytics and Facebook Business Manager.
• Proficient in Microsoft Office applications.

• Create and publish content across all social media platforms.
• Develop and manage the social media strategy through competitive research and audience identification.
• Plan, create, and share new content daily.
• Build plans that align with company goals while exploring different social media channels.
• Understand target audiences for each channel, creating engaging content specific to their behaviors.
• Set up and optimize company pages to enhance visibility.
• Create editorial calendars and syndication schedules.
• Analyze social media metrics and insights to optimize strategies.
• Collaborate with copywriters and designers to ensure content is informative and appealing.

• Skills in Social Media Marketing and Content Creation.
• Proficient in Digital Marketing strategies.
• Excellent communication skills.
• Experience managing social media accounts.
• Knowledge of marketing strategies and trends.
• Able to work effectively in a team.

• Develop, manage, and execute content schedules on various social media platforms including Instagram, TikTok, X, LinkedIn, Facebook, and more.
• Lead the daily management of multiple clients’ social media accounts, ensuring timely and engaging content publication.
• Coordinate with design and content writing teams to produce high-performing content tailored for each platform and target audience.
• Monitor trends and data across platforms to maintain content relevance and strategies.
• Engage with digital communities, responding to followers’ queries and comments in alignment with brand identity.
• Analyze performance metrics and prepare monthly reports with insights and recommendations for improvement.
• Support campaign idea development, collaborate with influencers, and prepare briefings for paid ad campaigns.
• Deliver content plans and performance reports to clients and internal teams.
• Provide guidance and support to junior team members or less experienced colleagues.

• 3 to 5 years of experience in social media or digital marketing (agency experience preferred).
• Strong understanding of social media platforms, trends, and analytical tools.
• Proficiency in social media management tools (*, Meta Business Suite, TikTok creator tools, etc.).
• Creative thinking skills, ability to meet deadlines, and work under pressure.
• Strategic mindset with great attention to detail and strong organizational skills.
• Experience in influencer marketing and coordinating paid campaigns is a plus.

• Strong storytelling and content writing skills tailored for each platform.
• Deep understanding of the social media landscape in Saudi Arabia.
• Familiarity with organic and paid content across various platforms.
• Creative mindset with the ability to generate innovative content ideas and interactive methods.

• Manage social media marketing campaigns and daily activities.
• Oversee the design of social media posts and captions.
• Develop engaging, high-quality content for various platforms.
• Monitor and engage with our social media community regularly.
• Track, analyze, and report on social media performance metrics.
• Stay updated on social media trends and best practices.
• Collaborate with marketing, PR, and design teams for cohesive messaging.
• Develop and expand our community, including influencer outreach.

• Bachelor's degree in Social Media, Marketing, or a related field (Master's preferred).
• Certifications in social media or digital marketing preferred.

• Minimum of 5 years in social media strategy and management.
• Proven track record in managing and growing social media accounts.
• Experience in data-driven social media strategy implementation.

• Deep understanding of social media platforms and best practices.
• Knowledge of analytics tools such as Google Analytics.
• Familiarity with paid social media advertising and SEO principles.
• Exceptional communication and organizational skills.
• Creative, detail-oriented, and self-motivated individual.

• Dynamic and high-performing work environment.
• Comprehensive health insurance.
• Opportunities for rewards and recognition.
• Learning and development programs.

• Identify service sales opportunities and manage sales activities using CRM tools.
• Support marketing initiatives and maintain service data to drive growth and mitigate risks.
• Align ABB’s service offerings with customer needs, ensuring satisfaction.

• Bachelor’s Degree in Electrical Engineering.
• 5+ years in service organizations, including 3 years in sales.
• Proficient in Salesforce, SAP booking, Microsoft Excel, and PowerPoint.
• Fluent in English with strong communication skills.
• Experience in OHS, technical support, and customer-centric sales practices.

• Identify service sales opportunities and manage sales activities using CRM tools.
• Support marketing initiatives and maintain service data to drive growth and mitigate risks.
• Align ABB’s service offerings with customer needs, ensuring satisfaction.

• Bachelor’s Degree in Electrical Engineering.
• 5+ years in service organizations, including 3 years in sales.
• Proficient in Salesforce, SAP booking, Microsoft Excel, and PowerPoint.
• Fluent in English with strong communication skills.
• Experience in OHS, technical support, and customer-centric sales practices.

• Sales Strategy & Execution: Develop and implement sales strategies to achieve company objectives, including target setting, prospecting, and lead generation.
• Customer Relationship Management: Build and maintain strong relationships with new and existing customers to understand their needs and provide tailored solutions.
• Product Knowledge & Promotion: Maintain expert knowledge of company products and services, effectively promoting their benefits and features.
• Sales Presentations & Proposals: Prepare and present sales proposals, product demos, and pricing information to clients, negotiating terms and closing sales.
• Market Intelligence & Competitor Analysis: Monitor market trends and competitor activity to adjust sales tactics accordingly.
• Sales Reporting & Forecasting: Track and report sales performance, providing regular updates to management.
• Cross-functional Collaboration: Work closely with marketing, customer service, and product teams.
• Customer Support: Provide ongoing support to customers, resolving issues and ensuring a positive experience.
• Training & Development: Stay updated on industry trends and sales techniques.

• HR Proficiency: Continuously develop soft and technical skills related to the job.
• Delivery: Perform planned activities to meet targets, utilizing resources efficiently.
• Problem-Solving: Address and escalate operational issues as needed.
• Quality: Ensure compliance with quality requirements.
• Business Process Improvements: Seek automation opportunities and coordinate effective policies.
• Compliance: Adhere to policies and work instructions.
• Health, Safety, and Environment: Ensure compliance with safety, quality, and environmental management procedures.

• Identify and approach potential clients across various industries requiring digital marketing services.
• Present our services and demonstrate how they can foster client business growth.
• Build and maintain strong, long-term relationships ensuring client satisfaction.
• Regularly follow up with existing clients to resolve issues and identify upselling opportunities.
• Develop and implement sales strategies to increase client base and revenue.
• Conduct client meetings to understand marketing needs and offer tailored solutions.
• Stay updated on industry trends and competitor activities.
• Represent the company at business events and networking opportunities.
• Collaborate with internal teams to ensure successful service delivery.

• Bachelor's degree in Marketing, Communications, or relevant field.
• 2+ years of B2B sales experience.
• Experience with digital marketing agencies and e-commerce.
• Solid knowledge of digital marketing best practices.
• Excellent written and verbal communication skills.
• Ability to work well under pressure.

• Engage in daily sales activities and provide outstanding customer service.
• Manage sales processes and maintain strong client relationships.
• Conduct training sessions to enhance sales techniques and customer engagement.

• Strong communication and customer service skills.
• Proficient in sales and sales management.
• Excellent interpersonal and negotiation skills.
• Prior sales experience in the construction or design industry is highly advantageous.