Ecommerce manager Jobs Saudis only in Saudi Arabia

We are looking for outstanding field marketers to join the team of the "Gold" platform, an innovative platform aimed at enhancing the online buying and selling experience of gold. You will be responsible for representing the platform in the field and directly communicating with merchants to inform them about the services and benefits we offer.

Main Tasks:
•Visiting specialized gold and jewelry stores in the city of Riyadh.
•Explaining the mechanism of the platform and its benefits to merchants.
•Registering interested merchants and following up on their onboarding process.
•Gathering feedback and suggestions from the market and conveying them to the relevant team.

Conditions:
•Previous experience in field marketing or sales is preferred.
•High communication skills and the ability to persuade.
•Commitment and seriousness in work.
•Politeness and professional appearance.


The salary will be determined after the interview

🧾 Job Title:

Sales Supervisor - Influencers Program

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🎯 Job Objective:

Leading and motivating a field sales team within the "Influencers Program" to achieve the sales camp objectives and build an outstanding team capable of turning every sales point into an impactful experience that leaves a mark on customers.

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📌 Duties and Responsibilities:
• Full supervision of implementing the field sales plan and achieving the specified goals for the camp.
• Attracting, training, and developing new sales representatives in line with the program's philosophy and spirit.
• Creating a high-performance motivational environment centered on innovation, inspiration, and positive impact.
• Daily follow-up on team performance, raising reports, and providing recommendations for performance improvement.
• Organizing schedules and sales locations and ensuring effective coverage at targeted points.
• Empowering the team to turn challenges into opportunities, and "rejection" into successful deals.
• Building positive relationships with customers and guiding the team to deliver an exceptional experience in every interaction.
• Maintaining the brand standards of "Stay Connected" in the field and enhancing its image in the market.

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✅ Qualifications and Requirements:
• Minimum 2 years of experience in supervising field sales teams or sales training programs.
• Ability to motivate, lead, and build high-performance teams.
• High communication skills and advanced emotional intelligence.
• Passion for results and an entrepreneurial spirit in dealing with challenges.
• Flexibility in fieldwork and the ability to adapt to market changes.

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🎁 Benefits:
• A professional training program and a certified diploma in sales and influence skills.
• Unlimited commissions + monthly performance incentives + rewards for leadership excellence.
• Opportunity to contribute to expanding the impact of a brand that serves over 35 million customers.
• A creative, ambitious work environment that encourages you to innovate and appreciates those who make an unforgettable impact.

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🔚 Do you see yourself as a leader who inspires others?

Join now to be part of a program that changes the way of selling, transforms representatives into influencers, and leads them towards exceptional results under a supervisor like you.

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Key Responsibilities:

•Supervising daily reception operations and team performance.

•Ensuring excellent customer service and an exceptional client experience.

•Managing bookings and following up with clients.

•Monitoring reviews and handling online platforms.

•Continuous coordination with management and specialists.

•Maintaining cleanliness and appearance of the reception area.

•Preparing daily reports on performance and sales.

Requirements:

•Proven experience in customer service or reception.

•Excellent communication and organizational skills.

•Ability to lead and solve problems.

•Proficiency in English 

•Experience in the beauty or hospitality sector is an added advantage.

Job Summary:

The customer service representative is responsible for providing professional and effective support and assistance to customers, whether via phone, email, live chat, or social media. This role aims to ensure customer satisfaction and resolve their issues and inquiries effectively, reflecting a positive image of the company.

Main Responsibilities:

• Interacting with Customers: Responding to customer inquiries and providing necessary assistance in a friendly and professional manner.

• Problem Solving: Handling customer complaints and finding suitable solutions in a timely manner, escalating complex issues to senior management when necessary.

• Providing Information: Supplying customers with accurate and complete information about the company's products or services.

• Documenting Data: Recording all interactions with customers, complaints, and solutions in a dedicated database.

• Follow-up: Following up with customers after service provision to ensure their satisfaction and fully resolve their issues.

• Internal Collaboration: Working with other teams within the company (such as sales and technical support) to ensure the best possible service delivery.

• Achieving Goals: Contributing to achieving the customer service department’s goals related to key performance indicators (KPIs) such as customer satisfaction rate and response time.

• Welcoming visitors or clients, directing them to the responsible person or the appropriate office.
• Ensuring that visitors register upon their arrival at the reception area and saving their data on the computer.
• Ensuring that the reception area is organized and contains all necessary office supplies such as pens, brochures, and work-related papers.
• Answering incoming phone calls and transferring them.
• Receiving and sorting daily mail.
• Providing administrative support and coordinating work activities.
• Receiving emails and responding to them.
• Sending and receiving faxes and saving work-related files.
• Interacting with clients and strengthening the relationship with them.
• Organizing appointments and scheduling meetings, updating calendars.
• Keeping copies of documents and records.
• Answering any inquiries or questions that clients or visitors may have.
• Maintaining the office filing system.

-Working hours: 8 hours

-Five days a week

-English language is required