Job Description: Administrative Supervisor - Cosmetic Clinic

Job Objective

Supervising the daily administrative operations in the cosmetic clinic to ensure efficient workflow, improve the quality of service provided to clients, and support the medical and administrative team to achieve the clinic's goals.

Main Tasks and Responsibilities

1. Managing Daily Operations

• Supervising reception and customer service staff.

• Monitoring workflow in non-medical departments and ensuring compliance with policies.

• Monitoring the appointment schedule and coordinating doctors' and technicians' times.

• Addressing daily issues and resolving them promptly.

2. Staff Management

• Distributing daily tasks and monitoring their performance.

• Evaluating staff performance and submitting reports to senior management.

• Training new employees on systems and procedures.

• Ensuring employees adhere to the dress code and work behaviors.

3. Customer Service

• Ensuring clients are welcomed in a professional and elegant manner.

• Following up on complaints and feedback and addressing them immediately.

• Supervising the quality of the customer experience from entry to service completion.

• Supporting loyalty campaigns and customer satisfaction surveys.

4. Monitoring Systems and Records

• Supervising the appointment scheduling, billing, and daily reporting systems.

• Organizing and maintaining administrative data and files.

• Monitoring and updating electronic system permissions.

5. Administrative Coordination

• Coordinating between medical and administrative departments to achieve smooth workflow.

• Following up on the clinic's needs for office supplies and print materials.

• Preparing weekly and monthly reports on administrative performance.

6. Compliance Monitoring

• Ensuring the implementation of quality policies, patient safety, and privacy.

• Adhering to the Ministry of Health's regulations and requirements.

• Monitoring employee attendance and compliance with regulations.

Required Qualifications

• Bachelor's degree in Business Administration, Hospital Management, or a similar field.

• 2–5 years of experience in management, preferably in cosmetic clinics or the medical sector.

• Proficiency in English.

• Proficiency in using clinic systems and administrative systems.

• Strong communication, leadership, and problem-solving skills.

Essential Skills

• Supervisory and team leadership skills.

• Ability to manage multiple tasks simultaneously.

• High organizational and coordination skills.

• Excellent customer service skills.

• Quick decision-making ability.

Job Vacancy – Marketing Specialist
Injaz for Operation and Maintenance Company announces the availability of a job opportunity with the title
Marketing Specialist
For Saudi Women Only

Job Responsibilities:
• Managing social media accounts and executing marketing campaigns.
• Preparing and publishing advertising content in an organized and interactive manner.
• Designing simple posts using Photoshop.
• Organizing work data and reports using Excel and other Microsoft Office programs.
• Monitoring results and submitting periodic summaries to management.

Conditions:

• Saudi nationality only.

• Proficiency in managing social media accounts.

• Basic knowledge of design programs, especially Photoshop.

• Good knowledge of Microsoft Office programs (especially Excel).

• No strong experience required — proficiency in work and task execution is sufficient.

• Experience of at least two years in the field of field sales and corporate sales (B2B).

• Strong communication, persuasion, and negotiation skills.

• The ability to work under pressure and achieve goals.

• A valid driving license.

• Proficiency in using computers and Microsoft Office programs.

Tasks and Responsibilities:

• Searching for potential clients in the business sector and building a modern database.

• Presenting introductory offers of services and products and providing suitable solutions to meet clients' needs.

• Preparing and presenting price quotes in coordination with management.

• Achieving the monthly and annual sales targets set by management.

• Following up with customers after the sale to ensure their satisfaction and continuity of dealing.

• Submitting periodic reports on sales activity and customer visits.

• Representing the company professionally in all meetings and field encounters.