Full-time Technical support specialist Jobs for Fresh Graduates in Saudi Arabia

Join ENERCON as a Technical Support Specialist!
We are looking for dedicated individuals to strengthen our SCADA Windfarm Control team. At ENERCON, we have been leaders in the wind energy sector for over 40 years, pioneering innovative turbine technology and achieving excellence in customer satisfaction.

Your Responsibilities:

• Ensure the technical availability of assigned facilities.
• Evaluate and analyze disturbances in wind farm monitoring and control systems, initiating corrective measures.
• Provide technical support and lead service technicians in wind farm monitoring and control systems.
• Support customers with technical inquiries.
• Assess and control technical protocols, and prepare technical reports.
• Conduct post-order checks and provide feedback to technicians.
• Assist in the commissioning of monitoring and control systems in coordination with commissioning coordinators.

Your Qualifications:

• Completed vocational training in electrical engineering.
• Strong knowledge in remote control and regulation technology.
• Good command of SAP and English.
• Competent in MS Office applications.
• Strong assertiveness, initiative, organizational, and communication skills.

Your Benefits:

• Opportunity to work remotely up to 80% of the time.
• Internal and external training opportunities, including through the ENERCON Academy.
• Flexible working hours through various work models.
• Company pension scheme, private disability insurance at special conditions, and financial support for wealth-building benefits.
• Bike leasing option.
• Corporate health management including company fitness programs.
• 30 days of vacation per year.

This position is available immediately as a permanent employment contract.

Join ENERCON as a Technical Support Specialist!
We are looking for dedicated individuals to strengthen our SCADA Windfarm Control team. At ENERCON, we have been leaders in the wind energy sector for over 40 years, pioneering innovative turbine technology and achieving excellence in customer satisfaction.

Your Responsibilities:

• Ensure the technical availability of assigned facilities.
• Evaluate and analyze disturbances in wind farm monitoring and control systems, initiating corrective measures.
• Provide technical support and lead service technicians in wind farm monitoring and control systems.
• Support customers with technical inquiries.
• Assess and control technical protocols, and prepare technical reports.
• Conduct post-order checks and provide feedback to technicians.
• Assist in the commissioning of monitoring and control systems in coordination with commissioning coordinators.

Your Qualifications:

• Completed vocational training in electrical engineering.
• Strong knowledge in remote control and regulation technology.
• Good command of SAP and English.
• Competent in MS Office applications.
• Strong assertiveness, initiative, organizational, and communication skills.

Your Benefits:

• Opportunity to work remotely up to 80% of the time.
• Internal and external training opportunities, including through the ENERCON Academy.
• Flexible working hours through various work models.
• Company pension scheme, private disability insurance at special conditions, and financial support for wealth-building benefits.
• Bike leasing option.
• Corporate health management including company fitness programs.
• 30 days of vacation per year.

This position is available immediately as a permanent employment contract.

Join SMART Technology Solutions as a Technical Support Specialist!
We are a leading IT services and consulting company in Saudi Arabia, founded in 2007, and dedicated to supporting businesses with their technical needs. If you are passionate about technology and enjoy helping others, this is the role for you!

Key Responsibilities:

• Incident & Problem Management:
  - Perform advanced troubleshooting to identify root causes of recurring issues.
  - Document root causes, fixes, and preventive actions.
• Technical Troubleshooting & Resolution:
  - Diagnose and resolve complex hardware, software, network, and system issues.
• System & Service Support:
  - Support enterprise systems including Microsoft 365, Active Directory, and more.
• Escalation & Collaboration:
  - Escalate unresolved issues to Level 2 or vendors.
• Documentation & Knowledge Management:
  - Create and update knowledge base articles.
• Customer Communication:
  - Communicate clearly with customers regarding issue status and resolutions.
• Monitoring & Preventive Support:
  - Monitor systems and take proactive action to prevent incidents.

Requirements:

• Strong troubleshooting and analytical skills.
• Knowledge of ITIL processes.
• Ability to work under pressure.
• Clear documentation and communication skills.
• Certifications are strongly preferred (*, ITIL, CompTIA).

In return, we offer a culture of growth, continuous feedback, and a collaborative work environment. You can enjoy flexible work options, including up to 6 work-from-home days per month!