Full-time Jobs in Saudi Arabia

More than 6765 Full-time Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Customer Care Representative-Associate (For Saudi Nationals Only)

Customer Care Representative-Associate (For Saudi Nationals Only)

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FedEx

Full-time

About the Role

FedEx is looking for committed, customer-focused Saudi nationals to join their team as Customer Care Representatives - Assistants. This full-time opportunity is available in Jeddah and Makkah, offering a career path for individuals with 0 to 1 year of experience in a leading global logistics company. The incumbent will be responsible for accurately completing specified operations and procedures, ensuring compliance with internal and external standards, and identifying and addressing any deviations.

FedEx is committed to a people-first philosophy, fostering a diverse, equitable, and inclusive work environment that provides fair treatment and growth opportunities for all. We strive to deliver an exceptional customer experience through an outstanding team.

Key Tasks and Responsibilities

  • Handle customer inquiries and provide necessary information.
  • Manage customer bookings and process account creations.
  • Perform basic onboarding processes for new customers.
  • Provide quotations to customers.
  • Process and resolve customer complaints and issues.
  • Effectively manage customer cases.
  • Implement service recovery strategies to ensure customer satisfaction.
  • Participate in proactive prevention of potential issues.
  • Process and manage customer claims.
  • Escalate complex issues to senior team members for resolution when necessary.
  • Handle incidental customer inquiries.
  • Perform basic complaint processing and issue resolution.
  • Support Hub Operations as needed.

Qualifications and Requirements

  • Must be a Saudi national.
  • 0-1 year of experience in a customer-facing role is preferred.
  • Candidates with prior customer service experience will be given preference.

Core Skills

  • Customer Support.
  • Hub Operations.
  • Account Creation.
  • Basic Operations Onboarding.
  • Booking Management.
  • Handling Inquiries (Incidental).
  • Quotation Provision.
  • Complaint Processing (Basic and General).
  • Problem Solving (Basic and General).
  • Case Management.
  • Service Recovery.
  • Proactive Prevention.
  • Claims Processing.
  • Escalated Issue Resolution.
  • Interpersonal Skills.
  • Written and Verbal Communication Skills.
  • Teamwork Skills.
  • Microsoft Office and Computer Proficiency.
  • Problem-Solving Skills.

Job and Location Details

This is a full-time position, requiring presence in Jeddah and Makkah, Saudi Arabia. The experience required for this role is set between 0 to 1 year.

breifcase0-1 years

locationJeddah

7 days ago
مشرف محل

مشرف محل

Advanced Entity Company for Beverage Delivery

SR 3,000 - 4,050 / Month dotFull-time
We are looking for a Branch Supervisor with strong leadership and operational skills, capable of efficiently managing the work team during the shift, while ensuring the application of quality, service, and hygiene standards, and providing an excellent experience for Go Greek guests. Tasks and Responsibilities: * Overseeing the daily workflow within the branch and ensuring adherence to operational standards. * Leading and guiding the work team to achieve the best level of service and guest experience. * Distributing tasks and following up on their execution during the shift with efficiency and professionalism. * Monitoring product quality and ensuring adherence to approved recipes and preparation procedures. * Ensuring the application of hygiene and food safety standards within the branch. * Monitoring equipment readiness and reporting any malfunctions or operational needs. * Handling customer feedback and resolving operational issues professionally. * Supporting the training of new employees and monitoring the team's adherence to performance standards. * Preparing end-of-shift reports and following up on cash reconciliation procedures according to company policies. Conditions and Requirements: * At least one year of experience in restaurants, cafes, food, or retail. * Previous experience in supervision or leading work teams is preferred. * Strong communication, organization, and problem-solving skills. * Ability to work under pressure and manage multiple tasks simultaneously. * Commitment to quality, service, and food safety standards. * Willingness to work flexible hours, including weekends and public holidays.

breifcase2-5 years

locationAsh Shati, Jeddah

8 days ago
Database Manager

Database Manager

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The Saudi National Bank - SNB

Full-time

About the Role

The Saudi National Bank (SNB) seeks to hire an experienced Database Manager to join its team in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. This full-time position plays a pivotal role in leading the design, implementation, and maintenance of robust database systems that support the bank's critical business operations. The role requires deep technical expertise in various database technologies, as well as strong leadership capabilities to ensure high availability, optimal performance, and stringent security of database environments.

As a Database Manager at SNB, you will be responsible for safeguarding the integrity of the bank's data and ensuring the smooth operation of database processes to support the bank's growth and strategic objectives. This role demands a proactive management approach, a commitment to security and compliance, and the ability to foster a collaborative environment within the IT department.

Key Tasks and Responsibilities

  • Manage and maintain the performance, integrity, and security of all database systems, ensuring their reliability and efficiency.
  • Implement, monitor, and regularly test database backup and recovery procedures, as well as comprehensive disaster recovery plans.
  • Ensure high availability and scalability of database systems to effectively support business growth and evolving operational requirements.
  • Design and implement new database structures, and optimize existing structures to enhance performance and operational efficiency.
  • Collaborate closely with application development teams to ensure seamless database integration and compliance with all business requirements.
  • Enforce strict database security policies and ensure full compliance with internal standards and external regulations, including those issued by the Saudi Arabian Monetary Authority (SAMA) and Anti-Money Laundering/Counter-Terrorist Financing (AML/CTF).
  • Conduct regular audits and assessments of database system vulnerabilities to proactively identify and mitigate potential risks.
  • Proactively monitor database performance, implementing tuning strategies to ensure optimal system performance at all times.
  • Analyze system logs and performance metrics to identify and resolve any bottlenecks or performance issues.
  • Lead, mentor, and develop a team of database administrators and developers, fostering a culture of continuous improvement.
  • Work in collaboration with IT operations, application teams, and business stakeholders to ensure the smooth and efficient operation of all database services.

Qualifications and Requirements

  • Must be a Saudi national.
  • Hold a Bachelor's degree in Computer Science, Information Technology, or a closely related field.
  • Possess at least 5 to 8 years of experience in database administration.
  • Include at least 3 years of experience in a managerial or leadership role within database operations.
  • Demonstrate proven experience in managing large-scale and complex database environments.
  • Advanced certifications in relevant database technologies (*, Oracle, SQL Server, MySQL, PostgreSQL) are a significant plus.

Required Skills

  • Strong technical knowledge of relational and non-relational database systems.
  • Proficiency in database performance tuning, backup and recovery strategies, and disaster recovery planning.
  • Familiarity with cloud database solutions, including but not limited to AWS RDS and Azure SQL.
  • Solid understanding of database security principles, access control mechanisms, and regulatory compliance requirements.
  • Excellent problem-solving abilities, with a track record of effectively resolving complex database issues.
  • Strong communication skills, both written and verbal, for effective collaboration and reporting.
  • Clear leadership skills, capable of guiding and motivating a technical team.
  • Experience in database management, design, and development.
  • Proficiency in performance monitoring and optimization techniques.
  • Experience with compliance and security best practices.
  • Ability to foster collaboration between different IT and business units.

Additional Details

The incumbent holds a full-time Database Manager position at the Saudi National Bank (SNB), based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. This role requires 5 to 10 years of experience in the field.

breifcase5-10 years

locationJeddah

8 days ago
Senior Office Manager

Senior Office Manager

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Abdul Latif Jameel

Full-time

About the Role

Abdul Latif Jameel is looking for a highly organized and proactive Senior Office Manager to join their team in Jeddah, Makkah, Saudi Arabia. This full-time role will primarily contribute to ensuring the smooth and efficient day-to-day operations of the office, providing comprehensive administrative support to the Director and other management figures.

Role Responsibilities

  • Respond to the Director's inquiries, follow up on them, and delegate them to the appropriate subordinates on his behalf.
  • Identify and obtain materials required for meetings from various sources, and collect and compile data for reports and statistics based on verbal instructions.
  • Perform routine administrative tasks, and make necessary daily decisions to support activities and ensure the smooth flow of work and information.
  • Print all confidential work for the Director, other managers, and subordinates, ensuring complete confidentiality is maintained.
  • Maintain and control sensitive or highly confidential files, data, correspondence, and reports, restricting access to authorized personnel only.
  • Receive and record sensitive files, confidential correspondence, and reports from senior management, colleagues, and external sources.
  • Draft or send responses to routine inquiries, and draft responses to non-routine inquiries, following the instructions of the direct supervisor.
  • Coordinate the Director's daily activities, including managing daily schedules, meeting reminders, and other appointments.
  • Make travel and hotel arrangements and others for meetings and visits, including booking tickets and transportation.
  • Sort and prioritize all correspondence and reports, determine the urgency of responses, and refer items requiring immediate personal attention, while referring necessary items to other subordinates and following up on responses.
  • Coordinate, create, and prepare reports for the General Manager.
  • Exercise initiative and work independently by making inquiries and preparing routine correspondence or responding to inquiries.
  • Follow up on transactions with other relevant departments or divisions within the company.
  • Create and maintain effective filing and retrieval systems, whether paper-based or electronic.

Qualifications and Requirements

  • Proven experience of at least 3 years in a similar office management position.
  • Exposure to a multinational corporate work environment is essential.
  • Holds a Bachelor's degree in Management or a related field.
  • Ability to prioritize and set a course of action to effectively handle multiple tasks.
  • Demonstrate tact and discretion in preparing, disclosing, and handling information.

Required Skills

  • Effective communication skills in both English and Arabic, enabling interaction with individuals at all levels within and outside the organization.
  • Strong self-correspondence abilities.

Additional Details

The incumbent holds the position of Senior Office Manager on a full-time basis in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience in a similar position.

breifcase2-5 years

locationJeddah

8 days ago
Stakeholder Manager (PMC) - Saudi National

Stakeholder Manager (PMC) - Saudi National

📣 Job Ad

Egis

Full-time

About the Role

Egis is a global organization with over 20,000 employees worldwide, headquartered in Paris. The company is committed to delivering innovative solutions to its clients and driving meaningful change in industry and society in the fields of urban planning, sustainability, and the creation of connected cities. Egis is characterized by its ability to provide comprehensive services covering the entire project lifecycle, from design to operation, including consulting, architecture, engineering, design, asset management, and operations services.

Egis is seeking a professional and organized Stakeholder Relations Manager to join the Project Management Consultancy (PMC) team in Jeddah, Saudi Arabia. In this pivotal role, you will serve as a key liaison between project teams, clients, contractors, and other key stakeholders, ensuring seamless communication and collaboration throughout the project lifecycle. The ideal candidate will possess exceptional interpersonal skills, strong organizational abilities, and a decisive approach to managing complex stakeholder relationships within a dynamic construction environment.

Key Tasks and Responsibilities

  • Develop and maintain comprehensive stakeholder engagement strategies and communication plans for assigned projects.
  • Coordinate and facilitate regular meetings with internal teams, clients, contractors, and external stakeholders to ensure alignment on project objectives and timelines.
  • Document and track stakeholder feedback, concerns, and requirements, analyzing and reporting findings to relevant project teams.
  • Manage stakeholder expectations by providing timely project updates, progress reports, and performance metrics.
  • Identify, assess, and mitigate stakeholder-related risks and issues, collaboratively implementing resolution strategies.
  • Prepare and distribute project communications, including status reports, meeting minutes, and stakeholder newsletters.
  • Resolve disputes and disagreements among stakeholders through mediation and negotiation.
  • Maintain detailed records of stakeholder interactions, decisions, and action items using project management systems.
  • Support project teams in tailoring communication approaches based on stakeholder needs and preferences.
  • Ensure compliance with project governance standards and stakeholder management protocols.
  • Collaborate with project managers to integrate stakeholder feedback into project planning and execution.

Qualifications and Requirements

  • Minimum of 15 years of professional experience in stakeholder management, project coordination, or related roles.
  • Proven experience in managing multiple stakeholders concurrently on construction projects or Project Management Consultancy (PMC) projects.
  • Strong stakeholder engagement and relationship management capabilities.
  • Excellent written and verbal communication skills in English.
  • Proficiency in project documentation, reporting, and data organization.
  • Demonstrated ability in conflict resolution and negotiation.
  • Strong time management and organizational skills.
  • Proficiency in Microsoft Office Suite and project management software.
  • Ability to work effectively in cross-functional team environments.

Core Skills

  • Stakeholder engagement and relationship management.
  • Communication (written and verbal).
  • Project documentation, reporting, and data organization.
  • Conflict resolution and negotiation.
  • Time management and organizational skills.
  • Proficiency in Microsoft Office Suite and project management software.
  • Cross-functional teamwork.
  • Knowledge of construction project lifecycles and industry standards.
  • Risk and issue management processes.
  • Experience with project management tools and platforms.
  • Presentation, reporting, and facilitation skills.
  • Experience working in the Saudi construction market.
  • Ability to communicate in Arabic (added advantage).

Job Details

Job Title: Stakeholder Relations Manager (PMC) - Saudi National

Company: Egis

Location: Jeddah, Makkah Province, Saudi Arabia

Job Type: Full-time

Required Experience: Over 10 years.

breifcase+10 years

locationJeddah

8 days ago