Join IDP Education Ltd as an Administrative Assistant!At IDP, we pride ourselves on being the global leader in international education services, helping students achieve their dreams through unparalleled support and resources. As an Administrative Assistant, you will play a key role in delivering high-quality customer service and maintaining efficient office operations.
Role Purpose:Provide exceptional professional customer service to students, clients, and guests of IDP offices, assisting with administrative and operational tasks to ensure smooth office functioning.
Key Accountabilities:- Customer Service:
- Welcome visitors and direct them to appropriate staff.
- Register walk-in and call-in students on IDP’s CRM system.
- Answer and redirect incoming calls.
- Monitor the office email account and distribute messages as needed.
- Operations Support:
- Assist counselors in university applications.
- Respond to student queries via phone or WhatsApp.
- Help plan and prepare meetings and conferences.
- Prepare marketing materials for events.
- Administration:
- Maintain updated copies of procedures and templates.
- Arrange outgoing courier and mail pickups.
- Assist with administrative tasks as directed.
