About the Role
Marriott Executive Apartments in Al Khobar, Saudi Arabia, is seeking a dedicated F&B Service Expert (Waiter) of Saudi nationality to join their team. This full-time, non-management position focuses on creating memorable dining experiences for guests by providing a wide range of services beyond simply serving food and drinks. As a Guest Service Expert, you will be instrumental in ensuring guests enjoy their meals by taking initiative and delivering comprehensive service.
The approach to hospitality centers on building a memorable experience, with food and drinks as a complement. Guest Service Experts are empowered to take initiative and provide a comprehensive range of services to ensure guests have an enjoyable dining experience. This role is crucial in making every guest interaction feel like an integral part of their overall experience.
Key Responsibilities
- Set tables to prepare for guest service.
- Communicate effectively with kitchen staff regarding orders and guest needs.
- Interact with guests in a professional and welcoming manner.
- Serve food and beverages to guests.
- Maintain cleanliness of work areas and supplies.
- Ensure all transactions are handled efficiently and contribute to a positive guest experience.
- Contribute to creating a safe workplace environment.
- Adhere to all company policies and procedures.
- Uphold established quality standards in all aspects of service.
- Maintain a professional uniform, personal appearance, and communication style.
Qualifications and Requirements
- High school diploma or *** equivalent is preferred.
- Less than 1 year of related work experience is required.
- No supervisory experience is necessary for this role.
- No specific licenses or certifications are currently required.
- Must be of Saudi nationality.
Required Skills
- Proficiency in Guest Service, ensuring a high level of satisfaction.
- Strong Communication skills for effective interaction with guests and colleagues.
- Demonstrated Teamwork capabilities to collaborate effectively with others.
- Commitment to maintaining a Professional Appearance at all times.
- Ability to consistently follow Company Policies and Procedures.
- Dedication to Upholding Quality Standards in all service aspects.
Work Environment and Physical Demands
This is a full-time, non-management position located at Building No 7791 Prince Hammoud Bin Abdul Aziz Street, Al Khobar, Saudi Arabia. The role requires physical stamina, including being on your feet and moving around for extended periods, which may involve standing, sitting, or walking over sloping, uneven, or slippery surfaces. Candidates will be required to read and visually verify information on menus. The role also involves a hands-on approach, requiring the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, will also be necessary.