Technical Support Jobs for Fresh Graduates in Jeddah

Join Our Team as a Customer Service Representative!
At Emdad By Elm, we are dedicated to delivering exceptional customer service. We are looking for enthusiastic individuals to join our team as Customer Service Representatives. This role will involve handling customer inquiries over the phone and providing professional support until case resolution.

Key Responsibilities:

• Respond to customer inquiries and provide accurate, clear information.
• Handle complaints, document them, and escalate complex cases when necessary.
• Follow up on requests to ensure resolution and customer satisfaction.
• Update customer data and accurately record notes in the system.
• Adhere to quality standards and response time requirements (SLA).

Requirements:

• No prior experience required; suitable for entry-level candidates.
• Good computer skills (email, data entry, MS Office).
• Excellent speaking and writing skills in Urdu, French, Malay, and Turkish.

Work Location: Makkah and Jeddah

Join Holool Aloula as a Customer Service Specialist!

In this role, you will serve as the first point of contact for visitors, customers, or clients, offering accurate information and support in a professional and friendly manner. Your contributions will enhance the overall guest experience and address inquiries across a wide range of topics related to our services.

Key Responsibilities:

• Greet visitors and respond promptly to inquiries with professionalism.
• Provide accurate information on services, facilities, directions, and policies.
• Identify visitor needs and direct them to the appropriate resources.
• Maintain knowledge of current events and service updates.
• Handle complaints or concerns and escalate issues as necessary.
• Monitor customer flow and assist with crowd management.
• Maintain a clean and organized help desk.
• Keep daily logs of interactions and provide feedback for service improvement.
• Support emergency protocols as directed.

Qualifications:

• Strong verbal communication skills in Arabic and English.
• Excellent problem-solving abilities and interpersonal skills.
• Ability to manage multiple queries under pressure.
• Professional appearance and demeanor.
• Proficiency in basic computer applications.

About the Role:
Join Cenomi Retail as a Customer Service Representative in Jeddah, where your role is vital in providing exceptional support and service to our customers.

Key Responsibilities:

• Engage with customers to understand their needs and provide effective solutions.
• Manage inquiries and resolve issues to ensure customer satisfaction.
• Collaborate with team members to enhance service delivery and improve customer experience.

Qualifications:

• No previous experience is required.
• A bachelor’s degree or a higher diploma is preferred.

If you thrive in a dynamic environment and enjoy helping others, we encourage you to apply and become a part of our team!

About the Company
At Barakah, we are committed to reducing food waste by leveraging technology and raising community awareness. Our mission is to create an integrated system that connects food traders with consumers, enabling them to save and utilize surplus food that would otherwise go to waste if not presented on our platform. By joining our team, you will play a vital role in supporting our efforts and expanding our impact to make a tangible change in reducing food waste.

Job Overview
We are looking for a full-time remote Customer Service Representative, preferably residing in Jeddah for training purposes.

Responsibilities:

• Listening to and understanding customer inquiries and complaints
• Resolving customer issues according to established guidelines
• Escalating and communicating with other departments as per established guidelines
• Providing exceptional and professional customer service

Requirements:

• Fluency in Arabic (spoken and written)
• Excellent communication skills
• Ability to work remotely
• Commitment to work schedules