Join Our Team as a Call Center Agent!At Petromin Corporation, we are committed to delivering exceptional service and creating positive experiences for our customers. As a Call Center Agent, you will play a crucial role in assisting customers and resolving their inquiries efficiently.
Your Responsibilities:- Handle customer inquiries professionally and resolve issues effectively.
- Provide informed assistance and guidance on service requirements.
- Utilize CRM tools and ticketing systems to log and manage customer interactions.
- Assess customer needs and propose appropriate service solutions.
- Manage difficult conversations and ensure positive customer experiences.
Qualifications:- Saudi nationals with a Diploma in Mechanical Engineering or a related field.
- Minimum of 1 year of experience in automotive aftersales, with hands-on knowledge of automotive service processes.
- Proficiency in English and Arabic.
- Strong communication skills and a can-do attitude.
What You Can Expect:- A multinational culture with a flat hierarchy.
- An engaging and dynamic work environment.
- Opportunities for personal and professional development.
- Competitive compensation package, including 22 working days of annual leave and local public holidays.
- Appealing health and life insurance plan.
At Petromin, we aim to be a great workplace where our colleagues feel valued and can thrive.
Don't miss your chance to be part of a visionary company transforming the mobility solutions landscape! 
Full-time Call center agent Jobs in Jeddah
