Job Announcement - Field Marketers

A specialized company in operation, maintenance, and logistics services announces its need for:

Field Marketers
📍 Work Locations: Jeddah - Riyadh - Dammam

🔹 Job Responsibilities:

• Field marketing for the company's services and building relationships with clients.
• Visiting potential clients and presenting services.
• Achieving the required sales and marketing targets.
• Preparing visit reports and regular follow-ups.

🔹 Requirements:

• Valid driving license.
• Having a personal car is preferred.
• Excellent communication and persuasion skills.
• Seriousness, commitment, and good appearance.
• Previous experience in field marketing or sales is preferred.

🔹 Benefits:

• Attractive salary + commissions and incentives.

About the Role

Fakeeh Care Group is seeking a Senior Product Specialist for Medical Supplies and Equipment to join their team in Jeddah, Makkah, Saudi Arabia. This full-time position is focused on driving sales operations, expanding the customer base, and ensuring successful market penetration for medical products. The role requires developing and implementing effective sales strategies, supervising the sales force, and maintaining strong client relationships to achieve revenue and profit targets.

Key Responsibilities

• Supervise sales operations to ensure optimal performance and achievement of targets.
• Follow up on leads and samples to convert opportunities into sales.
• Develop and implement effective sales strategies to drive business growth and market share.
• Build a new customer base through proactive outreach and relationship building.
• Retain existing customers by providing prompt, high-quality customer service and support.
• Supervise the maintenance of accurate and up-to-date customer databases.
• Oversee and support collection efforts to ensure timely payments and healthy cash flow.
• Supervise the field marketing and sales force, providing guidance and ensuring adherence to company standards.
• Analyze field reports to identify trends, challenges, and opportunities, and prepare comprehensive sales documents.
• Achieve assigned revenue and profit targets for medical supplies and equipment.
• Perform other duties as assigned to support departmental objectives.

Qualifications and Requirements

• Bachelor's degree in Biology, Biomedical Science, or Pharmacy.
• 3-4 years of relevant experience in sales, preferably within the medical supplies and equipment sector.
• Excellent command of both oral and written English and Arabic languages.

Required Skills

• Proficiency in using computer systems for sales operations and data management.
• Ability to identify areas for improvement and take corrective action.
• Strong problem-solving skills to address challenges effectively.
• Proven selling skills with a track record of success in achieving sales objectives.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia.

About the Role

Al-Futtaim is seeking a motivated Sales Account Manager to join its Elevators Division in Saudi Arabia. This role is responsible for driving sales growth, expanding market reach, and building relationships within the construction industry. The successful candidate will identify new business opportunities, manage the sales process, and ensure customer satisfaction. This is a full-time position based in Jeddah, Makkah, Saudi Arabia, requiring a Saudi National with over 10 years of relevant experience.

Key Responsibilities

• Identify and target new customers, actively seeking new sales opportunities for the Elevators Division.
• Develop and implement strategic action plans to approach and secure new business.
• Achieve revenue and unit sales targets through effective sales process management, customer retention, and sales development strategies.
• Develop and maintain a strong brand image and prequalify the brand with industry consultants.
• Cultivate and nurture working relationships with key consultants and contractors within the construction industry.
• Proactively manage customer requirements, ensuring on-time delivery by considering lead-times, product specification changes, and customer demand.
• Manage all aspects of the individual sales process, including estimation, quotation preparation and submission, negotiation, and the submission and approval of shop drawings and technical submittals.
• Collect and analyze market data to understand reasons for lost projects.
• Stay current with the latest regulations, standards, and best working practices within the Elevators and Escalators industry.
• Perform any other duties as assigned by superiors.

Qualifications and Requirements

• An Engineering Degree or an equivalent qualification.
• A minimum of 7-10 years of experience in a similar sales account management role.
• A valid KSA Driving License.
• Strong verbal and written communication skills.

Required Skills

• Proven track record in sales process management and consistently achieving sales targets.
• Ability to build and maintain strategic relationships with industry stakeholders.
• Excellent problem-solving skills with the capacity to perform effectively under pressure.
• Self-motivated with strong teamwork and motivational capabilities.

Work Location and Details

This is a full-time position based in Jeddah and Makkah, Saudi Arabia. The role requires a Saudi National with over 10 years of relevant experience in a sales account management capacity within the construction industry.

Environmental Engineer Required - Sales (Pest Control and Public Health)

Job Title:

Environmental Engineer – Sales

Work Location:

All regions of the Kingdom of Saudi Arabia

Job Summary:

We are looking for an Environmental Engineer with experience in sales and business development in the field of pest control and public health and pest management, to contribute to expanding the customer base and achieving the sales targets of the company in various regions of the Kingdom.

Tasks and Responsibilities:

• Marketing and selling pest control and pest management services to government customers and the private sector.

• Developing relationships with government agencies, municipalities, hospitals, and commercial and industrial facilities.

• Preparing technical and commercial proposals and participating in tenders and projects.

• Conducting field visits and providing appropriate technical solutions to customers.

• Achieving monthly and annual sales targets.

• Following up with current customers and attracting new customers.

• Preparing periodic reports related to sales and business development.

Required Qualifications:

• Bachelor's degree in Environmental Engineering or Environmental Sciences or a related field.

• Experience of not less than two years in the field of sales or pest control or public health.

• Good knowledge of the systems and requirements of the relevant government agencies.

• High communication, negotiation, and presentation skills.

• Proficiency in Microsoft Office programs.

• Proficiency in English is considered an additional advantage.

Basic Conditions:

• Saudi nationality.

• Valid driving license.

• Willingness to travel within the Kingdom.

• Ability to work in the field and achieve sales targets.

Benefits:

• Competitive base salary.

• Monthly commissions and incentives.

• Medical insurance.

• Opportunities for professional development and continuous training.

• Possibility to work in any region of the Kingdom.

To apply, please send your CV mentioning the job title in the email subject.

About the Role

Nestlé is seeking a motivated and detail-oriented Assistant Manager, Medical Representation to join their team in Jeddah, Saudi Arabia. This full-time role is crucial in ethically detailing Nestlé Infant Nutrition products to medical and paramedical professionals. The primary objective is to communicate accurate information regarding product features, benefits, and appropriate use when breastfeeding is not possible or chosen, strictly adhering to WHO guidelines, Nestlé's internal policies, and local country codes.

The Assistant Manager will act as a key point of contact, providing reliable information on infant nutrition and feeding practices, thereby becoming a trusted advisor to healthcare professionals within their assigned territory. This position requires a strong commitment to ethical practices and a deep understanding of infant nutrition principles.

Key Responsibilities

• Promote Nestlé's core belief that breastfeeding is best for babies and is recommended over all other feeding alternatives for infants.
• Provide accurate and reliable information on infant nutrition and feeding practices to medical and paramedical contacts, aligning with current detailing objectives and materials, and serving as a reference advisor on these topics.
• Participate in the organization and execution of scientific meetings for medical and paramedical professionals focused on Product Knowledge, Nutrition, or related subjects, including sponsorship meetings and guest lecturer invitations.
• Identify and maintain comprehensive information on all contacts within the assigned territory, including classification based on interest and importance, and ensure regular completion of call cards.
• Monitor and report competitor activities to the Medical Field Manager, including new product launches, communication strategies, and other relevant market intelligence.
• Maintain proper records and registers of all correspondence and actions undertaken in daily activities.
• Ensure strict adherence and compliance with the WHO International Code of Marketing of Breast-Milk Substitutes, Nestlé Instructions, and local country codes in all professional activities.
• Comply with Nestlé's stringent requirements, which prohibit seeking contact with or providing advice to pregnant women or mothers of infants and young children regarding Infant Formula in a professional capacity.

Qualifications and Requirements

• Must be a resident of Jeddah city.
• Must possess a car and a valid driver's license.
• Strong background in Clinical Dietetics, Nutrition, Biochemistry, or a related Science field.
• Excellent communication skills in both English and Arabic.

Skills and Experience

• Clinical Dietetics
• Nutrition
• Biochemistry
• Science
• Communication (English & Arabic)
• Previous experience in the Nutrition Field is considered a plus.

Work Location and Type

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

Trafalgar Luxury Group is seeking a dynamic, customer-centric Client Advisor to join its prestigious retail team in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Client Advisor, you will be instrumental in delivering an exceptional customer experience, driving sales, and upholding the esteemed image of our luxury watch, jewelry, and fashion brands. This role is ideal for someone passionate about luxury retail and committed to building lasting relationships with discerning clientele.

Key Tasks and Responsibilities

• Provide expert product knowledge and personalized guidance to in-store clients.
• Proactively understand client needs and preferences to effectively recommend suitable products or services.
• Demonstrate in-depth knowledge of all offered products, including their features, benefits, and proper usage.
• Build and maintain a comprehensive client database, with a particular focus on nurturing relationships with High Net Worth Individuals (HNWIs) through personalized follow-ups.
• Ensure the store environment is clean, organized, and visually appealing, including efficient restocking and attractive merchandise display.
• Process all transactions accurately using the Point of Sale (POS) system, handling various payment methods including cash and credit cards.
• Handle client inquiries, concerns, and complaints professionally and promptly, escalating to management when necessary.
• Collaborate effectively with team members to achieve collective sales targets and contribute to the overall success of the boutique.
• Stay updated on current promotions, sales campaigns, and new product launches to effectively communicate this information to clients.
• Actively participate in ongoing training and development programs to continuously enhance product knowledge and sales expertise.
• Manage and execute after-sales service to ensure complete client satisfaction.

Qualifications and Requirements

• Excellent communication skills in both Arabic and English.
• Previous experience in luxury retail sales, with a strong preference for experience in luxury watches and jewelry, and a proven track record of handling VIP clients and delivering exceptional customer service.
• Demonstrate strong interpersonal skills and consistently maintain a customer-centric mindset.
• Ability to multitask effectively and perform efficiently in a fast-paced retail environment.
• Proficiency in basic mathematics and experience using a Point of Sale (POS) system.
• Flexibility to work varied schedules, including evenings, weekends, and public holidays as required by the business.
• Maintain a positive attitude, be self-motivated, and work effectively as a team player.
• High school diploma or equivalent; further education or relevant certifications are a significant advantage.

Core Competencies

• Exceptional communication skills (Arabic and English).
• Customer service excellence.
• Luxury sales experience.
• In-depth product knowledge (watches, jewelry, fashion).
• Client database management and VIP client handling.
• Proficiency in POS systems.
• Multitasking and time management abilities.
• Teamwork and collaboration.

Work Environment and Experience Required

The role is based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. The position requires 2-5 years of relevant experience and is a full-time position. The team is dedicated to providing a luxury client experience in a dynamic retail setting.

About the Role

Medtronic is seeking a Surgical Robotic Regional Business Development professional to join its team. This full-time position, based in Riyadh and Jeddah, Saudi Arabia, focuses on expanding the adoption of Medtronic's Hugo™ Robotic Assisted Surgery System. The role involves building relationships with hospitals and engaging key stakeholders to drive growth in critical healthcare markets.

Key Responsibilities

• Develop and maintain high-level relationships with strategic partners to identify and qualify new business opportunities.
• Collaborate with Strategic Account Managers to develop and drive robotic and digital surgery management strategies, focusing on expansion, pricing optimization, and long-term contractual agreements.
• Develop, communicate, and implement comprehensive business plans to achieve strategic target business results.
• Identify and cultivate ongoing mutual opportunities for sales growth within key strategic accounts.
• Develop compelling proposals and assess customer needs to recommend customized solutions.
• Achieve individual sales targets by developing new accounts, expanding existing accounts, entering new markets, and building a robust strategic client base.
• Manage multiple large, complex, high-visibility, strategic, or tactically important accounts.
• Engage with surgeon teams to assess opportunities for the expansion of robotic-assisted surgery.
• Support surgical teams in leading hospitals to enhance and augment their clinical strategy through the utilization of the Medtronic Hugo™ Surgical Robotic System.
• Educate and convince surgical teams on the benefits of the Medtronic Hugo™ Surgical Robotic System, including improved outcomes, patient benefits, faster recovery, advanced surgical techniques, superior 3D and high-resolution imaging, digital surgical solutions, ease of use, OR efficiency, and cost-effectiveness.
• Engage and persuade budget holders and executives in leading hospitals by jointly developing business cases, total cost of ownership (TCO) comparisons, and cost-per-procedure analyses to support informed decision-making regarding the purchase and use of the Medtronic Hugo™ Surgical Robotic System.

Qualifications and Requirements

• Minimum of a Bachelor's degree, preferably in Life Sciences or Biomedical Engineering; an MBA is highly preferred.
• A minimum of 4 years of relevant experience in leading robotic negotiations and selling complex medical devices or capital equipment, with a proven track record of success.
• Strong understanding of the healthcare industry within Saudi Arabia and the broader region.
• Proven business acumen with the ability to negotiate complex contract terms and manage end-to-end agreements.
• High level of financial acumen, with extensive focus on deal architecture and financial analysis.
• Must be a results-oriented individual who operates ethically and adheres to company policies.
• Maintain an active network within the surgical field, operating rooms, and a network of surgeons for regular connection.
• Willingness to travel more than 30% of the time.

Required Skills

• Business Development
• Sales
• Robotic Assisted Surgery System knowledge
• Client Engagement
• Problem-solving
• Negotiation
• Contract Management
• Healthcare Industry Knowledge
• Excellent Communication Skills
• Interpersonal Skills
• Presentation Skills
• Financial Acumen
• Proficiency in MS Office Suite
• Fluent in Arabic and English

Work Environment and Location

This is a full-time position based in Riyadh and Jeddah, Saudi Arabia. The role requires willingness to travel more than 30% of the time.

About Medtronic

Medtronic is a global healthcare technology leader dedicated to addressing challenging health problems. With over 95,000 employees worldwide, the company is driven by innovation and a commitment to engineering solutions for real people.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This role is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The Sales Coordinator will manage administrative tasks, prepare sales documentation, and serve as a key point of contact for clients, contributing to the hotel's success and upholding the brand's standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing team, including filing, sending emails, typing, faxing, and copying.
• Prepare essential sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while diligently maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including details on commissions, leads, and third parties.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Proficiency in Sales Techniques.
• Ability to foster Guest Loyalty.
• Strong Communication skills.
• Demonstrated Professionalism.
• Effective Teamwork capabilities.

Work Environment and Contract Details

This is a full-time contract position classified as Non-Management. The role is located in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche, Jeddah, 21493. This is not a remote position. The Ritz-Carlton Hotel Company, *** is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

About the Role

Chalhoub Group is seeking a Fashion Consultant for its FARM Rio store located in Jawharat Jeddah, Makkah, Saudi Arabia. This role is integral to achieving sales targets and delivering an exceptional guest experience. The Fashion Consultant will support the implementation of key customer and people initiatives, contributing to Chalhoub Group's vision of shaping the future of luxury retail through innovation and a people-centric culture. The position offers an opportunity to join a company committed to diversity, equity, inclusion, and sustainability, working within a hybrid luxury retail environment that integrates online and offline platforms.

Key Responsibilities

• Achieve individual and collective sales targets.
• Deliver an exceptional Guest Experience to all customers.
• Support the implementation of CRM and CX initiatives in-store.
• Collect data on customer behavior, top sellers, and slow-moving items for business reviews.
• Drive client relationships through an omni-channel approach.
• Provide pre-buying feedback on products.
• Contribute to employee Net Promoter Score (eNPS) through people experience initiatives and fostering a positive culture.
• Ensure adherence to Visual Merchandising (VM) guidelines and Standard Operating Procedures (SOPs).
• Ensure Click and Collect services are conducted within Service-Level Agreements (SLAs).
• Accurately capture customer data according to marketing team requirements.
• Promote the loyalty program (MUSE) and stay updated on app offerings.
• Support in-store marketing events and activations.
• Stay informed about all brand social media activities and campaigns.
• Drive product sell-through within the store.
• Support in-store Customer Experience (CX) initiatives.
• Provide feedback on store operations, identifying areas of success and improvement.

Qualifications and Requirements

• A minimum of 2 years of experience within a Luxury Fashion Brand.
• Intermediate to fluent proficiency in the English language.

Required Skills

• Sales Target Achievement
• Guest Experience Delivery
• CRM and CX Implementation Support
• Customer Data Collection
• Client Relationship Management
• Omni-channel Approach
• Adherence to VM Guidelines and SOPs
• Adherence to Click and Collect SLAs
• Loyalty Program Promotion
• Support for In-store Marketing Events
• Brand Social Media Awareness
• Sell-through Drive
• Support for In-store CX Initiatives

Work Environment and Details

This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role requires 2-5 years of experience within the luxury fashion sector.

About the Role

Medtronic is seeking a Technical Advisor specializing in Gynecology and Hernia to join its team in the Abha-South region of Saudi Arabia. This full-time role is an opportunity to contribute to Medtronic's mission of enhancing access to healthcare and equality. As a Technical Advisor, you will play a pivotal role in changing patients' lives by providing essential technical expertise and support within operating rooms, ensuring the safe and effective use of Medtronic technologies.

Key Tasks and Responsibilities

• Provide specialized technical guidance to sales representatives, other sales functions, and customers in the specialized therapeutic areas of gynecology, hernia, and general surgery instruments and equipment.
• Offer technical expertise by attending surgical cases, conducting product demonstrations, and supporting the installation and maintenance of company products.
• Provide sales staff with the necessary technical data for product presentations and lead the implementation of the product line strategy.
• Deliver technical or scientific presentations at sales meetings and customer sites.
• Conduct on-site education and consultations, fostering and maintaining strong relationships with healthcare professional customers and institutions.
• Act as a key liaison between sales staff and technical personnel to ensure seamless communication and support.

Qualifications and Requirements

• Bachelor's degree in Biomedical Engineering, Medical Technology, Nursing, Clinical Sciences, or a related health field.
• Minimum of 5 years of experience with a proven track record in medical devices, clinical support, healthcare services, or a related industry.
• Experience in surgical sales, particularly in gynecology or general surgery specialties, is highly preferred.
• Ability to effectively present and/or manage custom projects and collaborate with stakeholders to achieve desired outcomes.
• Strong communication and presentation skills, with a proven ability to build effective relationships with healthcare professionals.
• Ability to quickly learn and apply technical and clinical knowledge in a fast-paced clinical environment.
• Willingness to travel frequently within the assigned territory.
• Proficiency in both English and Arabic languages.

Required Skills

• Biomedical Engineering
• Medical Technology
• Nursing
• Clinical Sciences
• Medical Devices
• Clinical Support
• Healthcare Services
• Surgical Sales
• Strong Communication Skills
• Presentation Skills
• Relationship Building
• Technical Knowledge
• Clinical Knowledge

Work Environment and Travel

This position requires significant domestic travel within the assigned territory, potentially up to 50% of working days. The incumbent will spend most of their time in hospitals supporting healthcare professionals.

About the Role

Sanofi is seeking a Customer Experience Specialist to join its General Medicines team. This full-time position, based in Saudi Arabia, will focus on enhancing customer satisfaction and sales performance within the pharmaceutical sector. The role involves ensuring compliance and identifying strategies to improve the customer journey.

As part of Sanofi's commitment to advancing healthcare delivery for chronic and specialty conditions, this role contributes to outcomes in areas such as diabetes, transplant, and immunology. The position is within an R&D-driven, AI-powered biopharma company focused on scientific innovation to improve lives.

Key Responsibilities

• Execute the Customer Journey & Experience strategy within the assigned area to ensure alignment with business unit objectives and deliver exceptional customer experiences.
• Act as the primary point of contact for product information and brand messaging, engaging healthcare professionals through both physical and virtual meetings across multiple channels.
• Develop dynamic customer profiles and segmentation based on digital habits and preferences, coordinating with Customer Support Leaders to create tailored engagement plans for key prescribers.
• Orchestrate hybrid and omnichannel campaigns, utilizing digital tools to enhance customer engagement and achieve sales targets.
• Implement and monitor individual customer journeys in collaboration with cross-functional teams, Centers of Excellence, and headquarters to drive continuous improvement.
• Maintain territory coverage plans and ensure customer information systems are up to date in compliance with Sanofi procedures.
• Support knowledge transfer to new team members regarding product knowledge, medical information, and territory management.

Qualifications and Requirements

• A Bachelor's degree in Pharmacy is required.
• Proven experience in customer-facing roles within pharmaceutical or healthcare settings, demonstrating the ability to drive sales performance and customer satisfaction.
• Experience within the Saudi Arabian job market is essential.
• 5-10 years of relevant experience is required.

Required Skills

• Expertise in Customer Journey & Experience strategy, product information, and brand messaging.
• Proficiency in building customer profiles, segmentation, understanding digital habits and preferences, and developing engagement plans.
• Experience with hybrid and omnichannel campaigns and leveraging digital tools to enhance customer engagement and achieve sales targets.
• Ability to implement and monitor customer journeys in collaboration with cross-functional teams.
• Skills in maintaining territory coverage plans and customer information systems.
• Strong product knowledge and medical information capabilities.
• Proficiency in territory management.
• Advanced digital and analytical capabilities, with the ability to translate data insights into actionable strategies.
• Experience with CRM systems and digital engagement platforms.
• Exceptional influencing and communication skills.
• Strong teamwork and an agile mindset.
• Demonstrated learning agility and growth orientation.

Work Location and Environment

This is a full-time position. The primary work location is Jiddah, Makkah, Saudi Arabia, with potential travel or coverage across Jeddah, Makkah, and Riyadh. Sanofi fosters a collaborative culture and offers opportunities for career development across functions and regions, supporting personal and professional well-being through inclusive, flexible workplaces. The company champions diversity, equity, and inclusion.

About the Role

LIXIL is seeking a Leader for the Western Region in Saudi Arabia, based in Jeddah. This full-time position is crucial for the success of the Projects Channel within the IMEA region, with a focus on driving sales and expanding market presence for Grohe Saudi Arabia Ltd. Co. The role requires a strategic individual accountable for the overall delivery of results for the Projects Channel in Saudi Arabia, aligning with corporate objectives and Key Performance Indicators (KPIs).

Role Objectives and Responsibilities

The Leader Western Region will identify and develop key channels and targets within the assigned territory, including residential developers, contractors, designers, hotel operators, healthcare institutions, and their respective owners. This role demands a proactive approach to building strong professional networks, fostering relationships with key influencers and decision-makers, and ensuring exceptional service and support to achieve increased sales results.

• Be collectively accountable for the overall delivery of results for the Projects Channel in the Kingdom of Saudi Arabia.
• Execute responsibilities to achieve the Project Channel Sales Mission assigned for the region, in line with corporate objectives and KPIs.
• Identify key channels and targets within the region for project business, including Sub Channel B (Residential: Developers, Contractors & Designers), Sub Channel A (Hotels: Hotel Operators & Developers), and Sub Channel C (Health Care: Owners, Healthcare Institutions).
• Collaborate with relevant departments to define and deliver necessary tools for direct and indirect customers to enhance service and support for project sales, thereby increasing sales results.
• Facilitate product updates for project customers by liaising with the Supply Chain Management (SCM) and product teams.
• Regularly visit contractors, developers, dealers, and consultants to promote Grohe by building a strong network of professional influencers and decision-makers.
• Support distribution channels and work closely with Channel Partners in Projects.
• Provide accurate monthly, quarterly, and yearly forecasts for project sales, along with comprehensive reports.
• Measure and analyze critical success factors to identify best practices and implement improvement processes.
• Develop and maintain a database of all key project contacts in the region and prepare reports for senior management.
• Gather competitor market intelligence and report findings to management.
• Adhere to budget guidelines in the most efficient manner.
• Identify marketing and specification events to maximize exposure and new business opportunities, and explore/report on events that enhance brand strength within the sector.
• Ensure full adherence to and utilization of Salesforce for creating and managing a detailed database of leads, opportunities, and client prospects with all related information.
• Ensure adequate coordination with other business channels and the Leader Projects KSA (*, OTC, Showroom) to achieve common goals and KPIs for the region.

Qualifications and Experience

• Minimum of 5 years of experience in a comparable position with in-depth knowledge of the market.
• A total of 5 to 7 years of professional experience.
• Experience in the building materials industry or a similar field is required.
• Demonstrated success in working within a fast-paced, rapidly growing, highly competitive, and deadline-oriented environment while maintaining LIXIL's quality and reputation for excellence.
• Experience in managing external relationships and other stakeholders.

Required Skills

• Sales
• Project Management
• Channel Management
• Business Development
• Relationship Management
• Market Intelligence
• Salesforce proficiency

Additional Information

This is a full-time role based in Jeddah, Saudi Arabia. Fluency in written and spoken English and Arabic is required; other languages are considered a plus. A Bachelor's degree in Business Administration, Engineering, or equivalent is required; an MBA is considered a plus.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.