Full-time Restaurant Manager Jobs in Jeddah

Faena The Red Sea

Join the FAENA Movement as a Restaurant Manager!
At Faena The Red Sea, we are on a journey to fuse art, culture, and community, celebrating authentic hospitality through our exceptional service. As we expand into the Kingdom of Saudi Arabia, we invite you to be part of an extraordinary experience.

Role Overview:
The Restaurant Manager will lead the service operations during assigned shifts, ensuring that the energy and flow of the restaurant reflect our unique cultural ethos. You will oversee daily service, supervise front-of-house staff, and ensure seamless guest experiences.

Key Responsibilities:

Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.
Monitor table status and service timing in coordination with kitchen and bar teams.
Conduct pre-shift meetings to align the team on updates and service priorities.
Greet guests warmly and ensure satisfaction during their experience.
Manage guest complaints with discretion and empathy.
Supervise staff during service to maintain high quality standards.
Identify training needs and support team development initiatives.

Qualifications:

3+ years experience in a luxury hotel or upscale dining environment.
Forbes 5 Star hotel experience is a significant advantage.
Strong understanding of restaurant operations and service standards.
Exceptional guest interaction and service recovery skills.

2-5 years

Jeddah

7 days ago

Assistant Branch Manger

Ziyafet Restaurant

7,000 - 9,000 / Month

📢 We announce the opening of recruitment: Assistant Restaurant Manager

We are looking for a dynamic and professional leader to join our team as an Assistant Restaurant Manager, to contribute to providing an exceptional hospitality experience and managing daily operations with high efficiency.

📌 Main Responsibilities:

• Daily supervision of the workflow in the dining room and kitchen to ensure service quality.

• Preparing staff work schedules, distributing tasks, and training new team members.

• Monitoring inventory, ordering shortages, and controlling operating costs.

• Dealing with customer complaints and solving immediate problems flexibly and professionally.

• Supervising daily closing operations and matching sales reports (POS).

🎯 Conditions and Qualifications:

• Minimum of two years of supervisory experience in the restaurant and hospitality sector.

• Excellent leadership and communication skills and ability to work under pressure.

• Proficiency in operating POS systems and basic computer programs.

• Total flexibility in working shifts and weekends.

💼 Benefits:

• A motivating salary determined by experience.

• A professional work environment and opportunities for career advancement.

• Medical insurance and allowances.

2-5 years

Ash Shati, Jeddah

20 days ago

Branch Manager

Delicious Taste Fast Food Company

4,500 - 6,500 / Month

The area manager of a shawarma and charcoal burger restaurant has 12 branches. Please send the CV.

5-10 years

Al Ajaweed, Jeddah

27 days ago

Supervisor-Food Services

The Ritz-Carlton Hotel Company, L.L.C.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a dedicated Supervisor-Food Services to join their team in Jeddah, Makkah, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the exceptional service standards that define The Ritz-Carlton brand. As a Supervisor, you will play a crucial role in ensuring seamless food and beverage operations, fostering a positive team environment, and delivering unparalleled guest experiences.

At The Ritz-Carlton, the focus is on creating experiences that remain with guests long after their departure. The company empowers its Ladies and Gentlemen to be creative, thoughtful, and compassionate, upholding the "Gold Standards" that guide daily operations. Joining this team means becoming part of a global brand leader in luxury hospitality.

Key Responsibilities

Ensure staff collaboration to achieve optimal service and meet guest needs.
Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
Complete opening and closing duties, including setup, cleaning, and securing premises.
Inspect storage areas for organization, adherence to the First-In, First-Out (FIFO) principle, and cleanliness.
Complete scheduled inventories and requisition necessary supplies.
Monitor dining rooms to ensure seating availability, service quality, and guest safety and well-being.
Complete work orders for any required maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
Adhere to all company and safety and security policies and procedures.
Report accidents, injuries, and unsafe work conditions to management and complete required safety training and certifications.
Ensure uniform and personal appearance are clean and professional at all times.
Maintain the confidentiality of proprietary information and protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests' service needs, including assisting individuals with disabilities.
Thank guests with genuine appreciation for their patronage.
Speak with others using clear and professional language.
Develop and maintain positive working relationships with colleagues.
Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Read and visually verify information in a variety of formats, including small print.
Visually inspect tools, equipment, or machines to identify defects.
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

A high school diploma or *** equivalent is preferred.
A minimum of 2 years of related work experience is required.
At least 1 year of supervisory experience is required.

Required Skills

Food and Beverage operations
Culinary knowledge
Guest Service excellence
Teamwork and collaboration
Leadership and staff supervision
Problem-solving abilities
Quality Assurance
Adherence to Safety and Security Policies

Work Environment and Details

This is a full-time, non-management position located in Jeddah, Saudi Arabia. The role is based at the Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, 21493. The required experience is 2-5 years.

2-5 years

Jeddah

3 days ago

Food & Beverage Supervisor

Radisson Hotel Group

About the Role

The Food and Beverage Supervisor joins the Radisson Hotel Group team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. Radisson Hotel Group is a leading global hospitality company, managing over 1,500 hotels in more than 95 countries. The Group's work is based on the principle "Every Moment Matters," and this role aims to contribute to providing exceptional guest experiences through commitment to the "Yes I Can!" service. We are looking for individuals with the necessary skills, personality, talent, and passion to create unforgettable moments for our guests.

Role Responsibilities

As the Food and Beverage Supervisor, you will play a pivotal role in supporting the smooth operation of the Food and Beverage department, ensuring all aspects of the guest dining experience are delivered to the highest standards. This position requires a proactive approach to enhance guest satisfaction and comfort, with a results-oriented mindset and a deep commitment to elevating the dining experience. You will be instrumental in fostering a culture of growth and performance within the team, directly contributing to the hotel's goals and service excellence.

Key Tasks

Support the smooth operation of the Food and Beverage department, ensuring all aspects of the food and beverage service experience are delivered to guests at the highest levels.
Proactively work to improve guest satisfaction and comfort, providing a positive and timely response to guest inquiries.
Support the implementation of plans and objectives to achieve Food and Beverage initiatives and hotel goals.
Supervise the Food and Beverage team, fostering a culture of growth, development, and performance within the department.
Build and maintain effective working relationships with all key stakeholders.
Support the implementation of management programs that enhance service standards, profitability, and cost control.
Ensure compliance and adherence to all legislation, where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audits, with follow-up as needed.

Qualifications and Requirements

Experience in Food and Beverage service.
Strong supervisory and management skills with a hands-on work approach and a leadership-by-example style.
Commitment to delivering exceptional guest service with a passion for the hospitality industry.
Ability to find creative solutions with proven problem-solving abilities, providing support when needed.
Personal integrity, with the ability to work in an environment that demands excellence, time, and energy.
Experience working with IT systems on various platforms.
Strong communication skills.

Work Environment

This is a full-time position based in Jeddah, Makkah Al Mukarramah, Saudi Arabia. Radisson Hotel Group offers a dynamic work environment where ideas, passion, and drive are valued. You will have the opportunity to build a distinguished career while investing in your growth, learning, and development. The company fosters an inclusive, enjoyable, and meaningful team spirit, celebrating diversity and supporting a sense of belonging.

0-1 years

Jeddah

about 9 hours ago

Operations Manager - (Flexo Narrow-Web Printing)

Anix Global

About the Role

Anix Global is seeking an experienced Operations Manager to lead its flexo narrow-web printing operations in Jeddah, Saudi Arabia. This role requires a hands-on professional with a strong background in strategic decision-making, production leadership, and customer-facing commercial support. The Operations Manager will be responsible for driving operational excellence, ensuring high-quality output, and fostering client relationships within the printing and packaging industry. This position demands a leader capable of managing all facets of plant operations, from production performance and process improvement to customer technical support and techno-commercial discussions, contributing to the company's growth in the Saudi Arabian market.

Key Responsibilities

Lead and oversee all daily operations and production activities specifically related to flexo narrow-web printing.
Ensure the consistent achievement of production targets, stringent quality standards, timely delivery schedules, and overall cost efficiency.
Drive continuous improvement initiatives across manufacturing processes, focusing on enhancing machine utilization, minimizing waste, and boosting productivity.
Monitor and optimize overall plant performance, including effective manpower planning, proactive maintenance coordination, and efficient workflow management.
Support senior management in strategic and operational decision-making by providing insights derived from production, commercial, and customer requirements.
Provide comprehensive techno-commercial support to customers, understanding their printing needs, recommending optimal solutions, and addressing technical concerns.
Collaborate closely with sales and customer-facing teams to assist in commercial negotiations, detailed product discussions, and solution-based selling.
Manage customer interactions concerning product performance, print quality issues, troubleshooting, and process optimization to ensure client satisfaction.
Coordinate effectively with various internal departments, including production, quality assurance, sales, supply chain, and maintenance, to ensure seamless business operations.
Maintain strict compliance with all safety, quality, and regulatory standards applicable within Saudi Arabia.
Prepare and present detailed operational reports, performance reviews, and actionable improvement plans to senior management.
Build and mentor operational teams, fostering a high-performance and customer-focused culture within the department.

Qualifications and Requirements

Bachelor's degree in Printing Technology, Engineering, Operations Management, or a closely related field.
A minimum of 10-12 years of progressive experience within the printing and packaging industry, with specialized expertise in flexo narrow-web printing.
Proven track record in an operations, production, or plant management role, demonstrating leadership and accountability.
A robust understanding of printing processes, including substrates, inks, adhesives, critical quality parameters, and effective production troubleshooting techniques.
Demonstrated experience in making significant decision-making responsibilities at either an operational or business level.
The ability to effectively manage day-to-day production operations and engage in customer techno-commercial interactions.
Strong commercial awareness, with the capability to actively support customer discussions, coordinate pricing-related matters, and engage in solution-based approaches.

Required Skills

Expertise in Operations Management and Flexo Narrow-Web Printing.
Proficiency in Production Planning and Control, Techno-Commercial Support, and Customer Relationship Management.
Strong capabilities in Strategic Decision-Making, Process Improvement, and Team Leadership.
Solid understanding of Quality and Compliance Management principles.
Knowledge of Printing Technology, Engineering, and Operations Management principles.
Skills in Production Leadership and Customer-Facing Commercial Support.
Experience in Plant Operations Management, Production Performance Management, and Process Improvement.
Ability to provide Customer Technical Support and lead Techno-Commercial Discussions.
Deep knowledge of Printing Processes, Substrates, Inks, Adhesives, Quality Parameters, and Production Troubleshooting.
Aptitude for Decision-Making, Commercial Awareness, and Pricing Coordination.
Skills in Solution-Based Engagement, optimizing Manufacturing Processes, Machine Utilisation, Waste Reduction, and Productivity Improvement.
Proficiency in Manpower Planning, Maintenance Coordination, and Workflow Efficiency.
Competence in Strategic and Operational Decision-Making, understanding Commercial and Customer Requirements.
Ability to understand Customer Needs, recommend Solutions, and resolve Technical Concerns.
Skills in Sales Coordination, Product Discussions, and Solution Selling.
Experience in handling Product Performance, Print Quality Troubleshooting, and Process Optimization.
Proficiency in Internal Team Coordination, Quality Assurance, Supply Chain Coordination, Safety Compliance, and Regulatory Standards Compliance.
Ability to prepare Operational Reports, conduct Performance Reviews, and develop Improvement Plans.
Skills in Team Mentoring, building High-Performance Cultures, and fostering Customer-Focused Cultures.
Hands-on knowledge of Flexo Narrow-Web Equipment and Production Environments.
Confidence in Customer Dealing, providing Technical Clarifications, and contributing to Business Growth.
Capability for Ownership Taking, Sound Decision Making, and Cross-functional Coordination.

Work Environment

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires over 10 years of experience in the field.

+10 years

Jeddah

5 days ago

مدير فرع

New

011

3,000 - 4,000 / Month

Branch Manager <div>Working hours (12 hours) </div><div>Holidays (two days a month)</div><div><br></div>

0-1 years

Al Naseem, Jeddah

1 day ago

Operations Manager

Vault Logistics

Join Vault Logistics as a Feeder Operations Manager
As a key player in our logistics team, you will oversee all feeder network operations, ensuring efficient cargo movement between regional ports and mainline services. Your expertise will focus on optimizing vessel utilization, maintaining schedule reliability, controlling costs, and leading operational teams to ensure seamless logistics execution.

Key Responsibilities:

Feeder Network Strategy & Planning: Develop and manage feeder service networks aligned with mainline schedules. Optimize routing, frequency, and port coverage to maximize efficiency.
Vessel & Operations Management: Oversee feeder vessel schedules, port calls, and capacity planning, ensuring high vessel utilization and on-time performance.
Cargo Flow & Capacity Optimization: Manage container allocation between feeder and mainline vessels and ensure smooth transshipment operations.
Stakeholder & Partner Management: Lead communication with shipping lines, terminals, and feeder operators while negotiating service agreements.
Financial & Cost Control: Manage feeder operations budget and implement cost-saving initiatives.
Compliance & Regulatory Oversight: Ensure compliance with port regulations and customs requirements, overseeing documentation accuracy.
Team Leadership: Lead and develop the feeder operations team, setting performance objectives and ensuring accountability.

Skills Required:

Financial acumen and cost control expertise.
Excellent stakeholder management and negotiation skills.
Strong familiarity with operations at Jeddah Islamic Port.
Understanding of import/export and transshipment procedures in KSA.

Qualifications:

Bachelor’s degree in Logistics, Supply Chain, Maritime Studies, or related field.
5–10 years in shipping, feeder operations, or port logistics, with at least 3 years in a managerial role.
Strong knowledge of container shipping and port operations.

Work Environment: Office-based with regular coordination with ports and shipping partners. Extended hours may be required aligned with vessel schedules.

2-5 years

Jeddah

15 days ago

Branch Manager (Retail Store)

Longbreath

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Branch Operations Manager Required

For a store specializing in marine activities and fishing equipment – Jeddah 📍

We are looking for a leadership-oriented and practical person to be responsible for managing and operating the main branch, serve as an excellent face of the store with refined dealings and a smile with customers, and be capable of organizing the team and raising the level of operations and sales.

Job Responsibilities:

Daily management and operation of the branch.
Monitoring employees and organizing the workflow within the branch.
Resolving customer issues and dealing with them professionally.
Monitoring discipline and service quality.
Managing a multinational team and dealing firmly and respectfully.
Monitoring wholesale sales and commercial customers.
Supervising the cash register and closing daily accounts.
Coordinating with warehouses and following up on shortages and orders.
Submitting performance and sales reports to management.

Conditions:

A leadership personality with a strong presence.
Cheerful, polite, and good at dealing with customers.
Able to handle work pressure and manage the team.
Previous experience in branch management or operations.
Excellent communication and follow-up skills.
Proficient in Microsoft Office programs, especially Excel.
2-5 years
Al Murjan, Jeddah

30 days ago

Logistics Services Manager

Motor Gulf for Trade

3,000 / Month

A recruiting operations and follow-up employee is required to work in Jeddah.

We are looking for an employee with experience in managing and operating delivery app representatives such as:
HungerStation – Kita – Ninja

Job Responsibilities:

Monitoring the dashboard and managing the performance of the representatives
Attracting and registering new representatives
Monitoring daily attendance and commitment
Increasing the productivity of representatives and achieving targets
Solving operational problems and coordinating with support
Preparing performance reports and daily follow-ups

Requirements:

Previous experience in operating or managing delivery representatives
Excellent communication and follow-up skills
Ability to work under pressure
Proficiency in using computers and operational systems
Seriousness and discipline in work

Job Details:

Work Location: Jeddah
Working Hours: 12 hours
Salary: 3000 SAR
Performance bonus based on productivity and target achievement

For interested candidates, please send your CV through the platform.

2-5 years

Al Faisaliyah, Jeddah

21 days ago

Branch Manager (Retail Store)

METRO BRAZIL

Job Description Store Manager is responsible for leading all aspects of store operations with the goal of providing an exceptional customer experience, achieving the required commercial performance, and ensuring operational excellence in a fast-paced retail environment in the fashion sector. The role includes overseeing individuals, products, and processes to achieve sales objectives, maintain brand standards, and build a high-performance team. Main Responsibilities Achieving sales targets, analyzing performance indicators, and taking appropriate actions. Ensuring an excellent customer experience and professionally handling complaints. Leading the team through recruitment, training, and continuous evaluation. Implementing visual display standards and maintaining the store's organization and cleanliness. Supervising daily operations and adhering to company policies. Preparing reports and tracking performance and costs. Qualifications 3–5 years of experience in the fashion sector, including two years in a supervisory role. Experience in fast fashion is preferred. Bachelor's degree (preferred). Proficiency in English is acceptable. What We Are Looking For Strong leadership skills. Customer service focus. Ability to work under pressure. Analytical and decision-making skills. Effective communication and passion for fashion.

2-5 years

Jeddah

about 2 months ago

Assistant Branch Manger

Match | ماتش

Join Our Team as a CEO Office Manager!

At Match | ماتش, a leading Saudi company in the personal care product manufacturing industry, we are seeking a highly organized and strategic CEO Office Manager. This role is crucial in supporting our CEO and leadership team across various functions, including Administration, Operations, Marketing, and HR.

Key Responsibilities:

Manage strategic projects and coordinate executive activities.
Improve business processes to enhance overall efficiency.
Oversee day-to-day operations to ensure smooth business execution.
Facilitate communication between departments to support business growth.

Requirements:

Bachelor’s degree in Business Administration or a related field.
Minimum 5 years of relevant experience.
Strong background in Operations, HR, and Marketing.
Excellent leadership, communication, and organizational skills.
Fluent in both Arabic and English.

Join us and contribute to our vision of excellence in the world of fragrances. We look forward to your application!

2-5 years

Jeddah

7 days ago

Head of Customer Experience

Eazli.life

About the Role

******* is seeking a Head of Customer Experience to establish and lead the company's Customer Experience (CX) function. This foundational leadership role is responsible for the entire customer experience operation. The Head of CX will define service standards, build and manage the CX team, implement essential tools and workflows, and ensure both buyers and vendors receive a consistently high-quality service experience.

The ideal candidate will have a proven track record of successfully building CX functions, designing service frameworks, and leading teams in fast-paced, platform-driven environments. This role is crucial for shaping *******'s customer-centric approach.

Key Responsibilities

Build and lead *******'s Customer Experience function end-to-end, including processes, policies, workflows, tools, and team structure.
Define and enforce the overall CX vision, service standards, brand tone, and comprehensive service playbooks.
Design and continuously improve customer journey maps for buyers and vendors across all touchpoints, from pre-purchase through post-purchase, including returns and complaint resolution.
Set up and manage helpdesk, ticketing, and multichannel support tools for efficient customer interaction.
Establish and manage the CX operations framework, including Service Level Agreements (SLAs), escalation matrices, quality assurance programs, knowledge base development, and performance reporting.
Lead, coach, and scale the CX team, fostering a strong customer-first culture.
Implement and optimize CX systems and platforms, such as Zendesk, Freshdesk, HubSpot Service Hub, or equivalent solutions.
Own and track key CX performance metrics and insights, including Customer Satisfaction (CSAT), Net Promoter Score (NPS), Vendor Satisfaction (VSAT), response and resolution times, and ticket quality. Conduct root cause analysis and provide weekly performance reports.
Drive continuous improvement initiatives to reduce customer friction, enhance operational efficiency, and elevate overall customer satisfaction.
Collaborate cross-functionally with Product, Tech, Vendor Management, and Marketing teams to resolve complex issues and improve customer outcomes.
Develop a comprehensive self-service FAQ and knowledge base to reduce repetitive customer queries.
Support the development of AI-enabled and agentic CX experiences aligned with *******'s marketplace vision.

Qualifications and Requirements

7-10 years of experience in customer support operations, customer experience, CX transformation, or service excellence roles.
Demonstrated experience in building or scaling CX functions, preferably within startups, e-commerce platforms, marketplaces, or fast-growing environments.
Strong experience in designing customer journeys, SLAs, escalation frameworks, QA programs, and operational processes.
Hands-on experience with CX/helpdesk platforms such as Zendesk, Freshdesk, or HubSpot Service Hub, or similar systems.
A strong analytical mindset with proven experience using CSAT, NPS, ticket analytics, and operational KPIs to inform decisions and drive resolutions.
Proven leadership experience in managing teams, developing talent, and driving accountability.
Excellent communication and stakeholder management skills, with fluency in both Arabic and English (spoken and written).
Experience working within startups, e-commerce, marketplaces, or digital consumer businesses is strongly preferred.
Experience with AI-assisted customer operations, automation, or omnichannel CX environments is considered a plus.

Required Skills

Customer Experience
CX Transformation
Service Excellence
Customer Journeys
SLAs (Service Level Agreements)
Escalation Frameworks
QA Programs (Quality Assurance)
Operational Processes
CX/Helpdesk Platforms (*, Zendesk, Freshdesk, HubSpot Service Hub)
CSAT (Customer Satisfaction)
NPS (Net Promoter Score)
Ticket Analytics
Operational KPIs (Key Performance Indicators)
Leadership
Talent Development
Accountability
Communication
Stakeholder Management
Startup Environments
E-commerce
Marketplaces
Digital Consumer Businesses
AI-assisted Customer Operations
Automation
Omnichannel CX

Work Environment and Location

This is a full-time position for the Head of Customer Experience at *******, located in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience.

5-10 years

Jeddah

5 days ago

Operations Manager

Join Our Team as an Operations Manager!
We are seeking a highly skilled and experienced Operations Manager to oversee and enhance our operational processes in Jeddah, Saudi Arabia. In this pivotal role, you will supervise and manage all operational and technical staff, ensuring smooth and efficient day-to-day operations while adhering to company standards.

Key Responsibilities:

Supervise and manage all operational and technical staff.
Monitor attendance, performance, and task allocation.
Ensure smooth and efficient day-to-day operations.
Coordinate with internal departments to achieve operational objectives.
Prepare operational reports and manage operational risks.
Resolve operational and technical issues in a timely manner.
Ensure compliance with quality, safety, and company standards.
Monitor, analyze, and improve operational KPIs to drive performance and efficiency.
Maintain continuous operational readiness and ensure services are running effectively 24/7.

Requirements:

Bachelor's Degree in Engineering.
5–7 years of experience in Operations or Site Management.
Minimum 3 years of supervisory experience.
Proficiency in MS Office, ERP Systems, and Primavera.
Knowledge of ISO standards and KPI management.
Excellent Arabic and English communication skills.
Preferred experience in Security Systems and ELV Systems (CCTV, Access Control, Fire Alarm, etc.).
Ability to manage operations in a 24/7 environment.

2-5 years

Jeddah

6 days ago

eCommerce Manager

New

Rasid Information Technology Company

4,000 / Month

E-commerce store manager required

Follow up on orders, upload products, and follow up on electronic marketing

5-10 years

Al Wahah, Jeddah

6 days ago

Chief Steward

Delta Hotels and Resorts

About the Role

Delta Hotels and Resorts is seeking a dedicated and experienced Chief Steward to join their team in Jeddah, Makkah Al Mukarramah, Saudi Arabia. This full-time management position is essential for overseeing the efficient daily operations of the kitchen services department. The Chief Steward will play a vital role in maintaining high standards of cleanliness, organization, and staff performance, directly contributing to guest satisfaction and operational excellence.

Key Responsibilities

Manage the daily operations of kitchen services and supervise relevant staff.
Oversee dishwashing operations, ensuring efficient cleaning and organization of all service ware.
Direct and manage nightly cleaning activities to maintain a clean kitchen environment.
Ensure the cleanliness and maintenance of the back dock area.
Supervise banquet and catering arrangements to support event services.
Oversee kitchen staff not directly involved in cooking, such as dishwashers and kitchen assistants.
Continuously strive to improve guest and staff satisfaction while maintaining the operational budget.
Order and manage necessary supplies, ensuring staff have the required equipment, tools, and uniforms.
Schedule events, programs, and activities effectively.
Monitor the flow of required materials and maintain current inventory levels.
Conduct periodic inventories of china, glassware, and silverware.
Control inventories of food, equipment, smallwares, and beverages, reporting any shortages.
Inspect supplies, equipment, and work areas to ensure efficient service and adherence to standards.
Investigate and follow up on staff incidents to ensure safety and compliance.
Manage all kitchen equipment, china, glassware, and silverware, ensuring an adequate supply of clean items.
Oversee staff adherence to loss prevention policies to prevent accidents and control costs.
Enforce proper cleaning procedures for service ware, equipment, floors, and all dishwashing machines.
Ensure all food storage and transportation equipment is in good working order.
Ensure compliance with all applicable laws and regulations, including food handling and sanitation standards.
Communicate and update executive managers, peers, and subordinates with relevant information in a timely manner.
Utilize interpersonal and communication skills to lead, influence, and encourage others.
Advocate for sound financial and business decisions, demonstrating honesty and integrity.
Lead by example, demonstrating appropriate behaviors and work ethics.
Sufficiently understand employee positions to perform duties in their absence.
Provide leadership, vision, and direction to align department goals with overall objectives.
Ensure staff productivity levels are maintained.
Achieve and exceed goals, including performance and budget objectives.
Celebrate successes by publicly recognizing team members' contributions.
Foster and build mutual trust, respect, and cooperation among team members.
Clearly communicate performance expectations based on job descriptions.
Establish collaborative and open relationships with employees.
Participate in managing the department's controllable expenses to meet or exceed budget goals.
Strive to improve service performance and solicit employee feedback.
Understand the impact of department operations on the property's overall financial goals.
Attend meetings and communicate with executives, peers, and subordinates to improve service quality.
Manage daily operations to ensure quality, standards, and customer expectations are met.
Emphasize guest satisfaction during department meetings and focus on continuous improvement.
Provide guidance and direction to subordinates, including setting and monitoring performance standards.
Participate in the recruitment, interviewing, selection, hiring, and promotion of employees.
Train employees on safety procedures and the proper use of equipment and chemicals.
Provide feedback to individuals based on observations of service behaviors.
Review employee satisfaction results to identify and address concerns.
Ensure disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs) and Local Standard Operating Procedures (LSOPs).
Apply property policies fairly and consistently.
Participate in progressive disciplinary procedures for employees.

Qualifications and Requirements

High school diploma or equivalent required.
Minimum of 4 years of experience in purchasing, food and beverage, culinary, or a related professional field.
Alternatively, a two-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, plus two years of experience in purchasing, food and beverage, culinary, or a related professional field.

Required Skills

Food and Beverage Management
Culinary Operations
Purchasing and Supply Chain
Kitchen Services Operations
Staff Supervision and Leadership
Dishwashing Operations Management
Night Cleaning Procedures
Back Dock Cleaning and Maintenance
Banquet and Catering Arrangements
Inventory Management and Control
Loss Prevention Strategies
Sanitation Standards and Compliance
Food Handling Standards
Effective Communication and Interpersonal Skills
Financial Management and Budget Control
Human Resources Management
Providing Exceptional Customer Service

Job Details and Location

This is a full-time, management position. The work location is 3243 Al Salam Street, Jeddah, Makkah Al Mukarramah, Saudi Arabia, 23613. The job requires 2-5 years of experience. The region is located in Jeddah, Makkah Al Mukarramah.

Delta Hotels and Resorts is committed to being an equal opportunity employer, committed to diversity and inclusion. We value the unique backgrounds of our partners and foster an environment where everyone is welcome and has the opportunity to thrive. Delta Hotels by Marriott offers a seamless travel experience designed for the modern, frequent traveler, focusing on flawlessly meeting essential needs. We are rapidly expanding globally and invite individuals who enjoy purposeful service and attention to detail to explore opportunities with us.

2-5 years

Jeddah

about 8 hours ago

Manager, IT Production

The Saudi National Bank - SNB

About the Role

The Saudi National Bank (SNB) is seeking a Manager, IT Production to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is essential for ensuring the continuous availability and optimal performance of the bank's IT applications and infrastructure. The role focuses on minimizing unplanned system failures, managing system installations, configurations, and upgrades to enhance business productivity, and overseeing key areas including Database Management, IT Operations (Network), and IT Operations (Datacenters). This position plays a vital role in managing IT production environments, ensuring seamless business operations, and supporting strategic IT initiatives. The ideal candidate will possess a strong understanding of banking IT production and operations, with a proven ability to translate business needs into effective IT solutions.

Key Responsibilities

Manage projects involving new technologies across system infrastructure, applications, and databases to ensure timely and smooth implementation.
Supervise the administration of systems, including system infrastructure, applications, and databases, to guarantee service availability for business owners and customers.
Plan, design, and implement disaster recovery procedures for installed systems and services, ensuring the backup of critical systems and data.
Lead and manage the team in troubleshooting and recovering transactions and services impacted by incidents.
Oversee all projects and initiatives, such as new implementations, redesigns, or upgrades, to address the scalability and stability of the network infrastructure (voice, digital, and security), ensuring timely project delivery.
Supervise the installation, maintenance, and optimization of network infrastructure, including hardware, software, and communication links, to support business operations and customer needs.
Oversee the configuration and setup of security infrastructure, including security appliances and software, to ensure secure access to vital business applications and information.
Conduct periodic security reviews of all system and application access.
Plan, design, and implement service and infrastructure monitoring and automation to ensure proactive incident resolution and enhance productivity.
Plan and manage the implementation of system performance and capacity management monitoring to ensure the stability of systems and services.
Provide periodic system status reports to senior management, detailing the availability of system services.
Manage the delivery of production tasks, such as running batches and operational jobs, to ensure timely posting of transactions and availability of reports as required by the business and customers.
Ensure timely response to all alerts, resolving or escalating issues as appropriate, while collaborating closely with business stakeholders to assure continued quality of service.
Adhere to the Bank’s AML/CTF policy, guidelines, and all SAMA regulations relating to account opening, KYC, and Customer Due Diligence.

Qualifications and Requirements

Must be a Saudi national.
Possess a Bachelor's degree in Computer Science, IT, or a related field, or an acceptable educational level complemented by strong banking experience.
Have 5-8 years of relevant experience in IT Systems or related IT functions, including at least 3 years in positions with progressively increasing managerial responsibilities within a financial institution.
Demonstrate knowledge of banking IT production.
Exhibit knowledge of banking operations and requirements.
Possess experience in translating business needs into IT systems and operations.

Required Skills

Database Management
IT Operations - Network
IT Operations - Datacenters
System Infrastructure management
Application management
Database administration
Disaster Recovery planning and implementation
Backup strategies and execution
Troubleshooting and incident resolution
Network Infrastructure design, implementation, and maintenance
Security Infrastructure configuration and management
System Performance Monitoring
Capacity Management
Knowledge of AML/CTF Policy
Understanding of KYC procedures
Proficiency in Customer Due Diligence

Work Environment and Details

This is a full-time position based in Jeddah, Makkah, Saudi Arabia. The role requires 5-10 years of experience, with specific emphasis on IT production and operations within a financial institution, including managerial responsibilities.

5-10 years

Jeddah

3 days ago

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