Full-time Jobs in Makkah

• Ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard.
• Greeting guests and responding to queries.
• Changing bed linen and making beds.
• Replacing used towels and other bathroom amenities.
• Sweeping and mopping floors, vacuuming carpets, dusting, and polishing furniture.
• Emptying trash containers and restocking beverages in the minibar.
• Cleaning public areas and reporting any technical issues.
• Updating guest room statuses and restocking cleaning carts at shift end.

• High school diploma preferred.
• Previous guest service and/or housekeeping experience.
• Experience using industrial cleaning equipment.
• Flexible working hours with ability to work independently.
• Physical mobility and stamina.
• Ability to follow instructions professionally and politely.

• Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
• Provide information about room availability, rates, and hotel amenities.
• Ensure accurate and efficient processing of guest reservations.
• Address guest inquiries and concerns related to bookings and accommodation.
• Verify guest information and payment details to confirm reservations.
• Offer assistance and recommendations to guests based on their preferences and needs.
• Promote special offers, packages, and discounts to enhance the guest experience.
• Maintain up-to-date knowledge of hotel policies, procedures, and room types.
• Collaborate with the reservations team to ensure accurate room inventory management.
• Assist with group reservations and bookings as needed.
• Uphold a high standard of customer service and professionalism in all interactions.
• Participate in ongoing training to improve reservation skills and knowledge.
• Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues.

• Conduct studies and analyses to define key performance indicators.
• Update customer service procedures and guidelines and coordinate with various departments.
• Develop innovative programs to ensure customer expectations are met.
• Analyze information to improve service quality.
• Prepare documents and reports and provide appropriate recommendations.

• Implement procedures and forms related to monitoring the attendance and leaves of branch employees.
• Apply leave policies and procedures.
• Handle employee complaints and suggestions in a professional manner.
• Update employee-related information.
• Prepare documents and reports related to human resources operations.

• Conducting studies and analyzing data to identify performance indicators.
• Developing and renewing customer service procedures and coordinating with relevant departments.
• Analyzing information to ensure continuous improvement in the quality of services provided.
• Preparing specialized documents and reports and presenting recommendations to address weaknesses.

• Count and record cash amounts in the cash register at the beginning of the shift.
• Receive payments in cash or by credit card.
• Update price lists and calculate prices of goods or services.
• Reconcile incoming cash with total sales and report any discrepancies.
• Interact with customers and meet their desires on purchase lists.

• Bachelor's degree (Business Administration, Sales Management, or related field).
• At least 1 year of practical experience.
• Proficiency in Arabic and English, with the ability to handle additional languages such as Urdu and Hindi.
• (CCNA) certification preferred.

• Computer science.
• Customer service.
• Billing and cash counting.

• Sell products and services to customers.
• Provide information related to products and their uses.
• Monitor stock levels and maintain store organization.
• Issue orders to purchase products.
• Process payments, exchanges, and returns.

• At least one year of practical experience.
• A Bachelor's degree in Business Administration, Marketing, or Sales Management.

• Scrum Master certification.
• Microsoft Office Specialist certification.
• Certificates in Human Resources Management.

• Consumer guidance.
• Customer service.
• Accountability.
• Updating product knowledge.

• Define general and specific marketing objectives and develop policies, plans, and programs.
• Analyze the product life cycle and identify the reasons for the success or failure of its marketing.
• Evaluate competitor pricing and develop appropriate pricing policies.
• Identify promotional programs and select distribution channels.
• Establish a timeline for implementing marketing policies.
• Monitor implementation procedures and evaluate results.
• Conduct tests for new products and analyze their results.
• Prepare specialized documents and reports.

• Bachelor's degree in Marketing or e-commerce.

• Advanced experience in advertising services.
• Advertising strategies.
• Report preparation and monitoring.
• Proficiency in Arabic and English.

• Participating in the preparation of goals and operational plans.
• Supervising the daily operations of sales.
• Ensuring effective coordination and communication with business partners and building a broad customer base.
• Following up on the preparation of reports and technical analyses for sales activities.
• Guiding sales staff towards optimal sales methods and practices.

• Bachelor's degree in e-commerce or Sales Management.

• Customer Service (Advanced)
• Management/Organization (Advanced)
• Knowledge of Sales Law (Advanced)
• Monitoring Promotional Sales Prices (Advanced)
• Supervisory and Control Skills (Advanced)

• Arabic (Advanced)
• English (Advanced)

• Presenting products to customers in a coordinated and professional manner.
• Managing exhibitions and ensuring customer satisfaction.
• Achieving specific sales targets.

• The applicant must be Saudi nationality.
• Experience in the same field.
• A suitable academic qualification.
• The ability to work under pressure and achieve results.

• Central region
• Southern region
• Eastern region
• Western region
• Northern region

Architect with 15 years of experience in hotel finishing work

Sanitary Mechanical Engineer with 10 years of experience

Quantity Surveyor with 10 years of experience

Sanitary Mechanical Supervisor with 5 years of experience

• Welcoming visitors and clients, identifying their needs, and providing them with the required information.
• Informing the relevant reference about the reviewers and clients and guiding them to it.
• Answering phone calls and responding to inquiries or transferring to the relevant reference.
• Conducting internal communications to obtain information.
• Scheduling interviews and recording the names of reviewers and clients in the specific registers.
• Full compliance with procedural guidelines and organizational policies and procedures.

• Bachelor's degree in Accounting
• Bachelor's degree in Finance and Investment Management
• Bachelor's degree in Risk Management and Insurance
• Bachelor's degree in Business Administration
• Bachelor's degree in Marketing

• Customer Service
• Reception Office
• Visit Scheduling
• Answering Incoming Calls
• Welcoming Guests

• Central Region: Riyadh, Al-Kharj, Unayzah, Al-Rass, Buraidah, Al-Dawadmi, Wadi Al-Dawasir, Al-Zulfi, Al-Majma'ah, Al-Rass.
• Eastern Region: Khobar, Dammam, Jubail, Al-Khafji, Al-Hofuf, Hafr Al-Batin.
• Western Region: Makkah, Medina, Jeddah, Taif, Al-Qunfudhah.
• Southern Region: Khamis Mushait, Abha, Jazan, Bisha, Najran, Muhayil Asir, Sabya.
• Northern Region: Tabuk, Ha'il, Sakaka, Arar.