Jobs for High School Graduates for Fresh Graduates in Saudi Arabia

More than 1246 Jobs for High School Graduates for Fresh Graduates in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to start a career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

The role involves managing all incoming and outgoing calls, handling guest requests, and providing essential information and support. You will play a crucial part in maintaining the smooth operation of hotel communications and upholding W Hotels' commitment to providing unparalleled service.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns with professionalism and efficiency.
  • Operate the telephone switchboard station to manage all incoming and outgoing communications.
  • Process guest requests, including wake-up calls, screening calls, implementing do not disturb settings, call forwarding, setting up conference calls, handling TDD relay calls, and managing non-registered guest calls.
  • Advise guests of any messages received promptly and accurately.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages when necessary.
  • Receive, record, and relay messages accurately, completely, and legibly to the appropriate parties.
  • Activate and deactivate guest room message lights as required.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning correctly.
  • Respond to special requests from guests with unique needs, ensuring their satisfaction.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed to assist guests.
  • Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring they receive appropriate support and attention.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Proficiency in Telephone Operations.
  • Strong Guest Service and communication abilities.
  • Effective Problem-Solving skills.
  • Capability in providing excellent Customer Support.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires the ability to stand, sit, or walk for extended periods. Employees must be able to enter and locate information using computers and/or POS systems. Additionally, the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance is necessary.

breifcase0-1 years

locationRiyadh

1 day ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, managing their communication needs efficiently and professionally to ensure a positive guest experience.

W Hotels is committed to igniting curiosity and expanding horizons for guests. Operating under the "Whatever/Whenever" service culture and as part of Marriott International, the role offers an opportunity within a global organization that values innovation and a commitment to redefining luxury.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns promptly and courteously.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests, including wake-up calls, screening calls, setting up "do not disturb" statuses, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
  • Test communications equipment regularly to ensure proper functionality.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak with others using clear and professional language and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Strong communication skills, both verbal and written.
  • Excellent customer service and guest relations abilities.
  • Proficiency in telephone operations and handling multiple lines.
  • Effective problem-solving and conflict resolution skills.
  • Competency in computer operations and using relevant systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
Mgr-Housekeeping

Mgr-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

As a member of the W Hotels team, you will uphold the brand's mission to "Ignite Curiosity, Expand Worlds" and its culture of "Whatever/Whenever." This position is part of Marriott International, fostering an environment where diverse backgrounds are valued.

Key Responsibilities

  • Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
  • Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
  • Conduct regular inspections of guestrooms and public areas, holding staff accountable for corrective actions.
  • Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
  • Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
  • Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
  • Support and supervise an effective inspection program for all guestrooms and public spaces.
  • Understand and manage the department's impact on the property's financial goals, striving to achieve or exceed budgeted objectives.
  • Ensure all employees have the necessary supplies, equipment, and uniforms.
  • Communicate areas requiring attention to staff and follow up to confirm understanding and completion.
  • Supervise daily Housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
  • Participate in departmental meetings, conveying a clear and consistent message regarding departmental goals.
  • Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
  • Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
  • Schedule employees according to business demands and track employee time and attendance.
  • Ensure employees understand their expectations and operational parameters.
  • Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
  • Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
  • Observe employee service behaviors and provide constructive feedback to individuals.
  • Ensure employee recognition is actively practiced across all shifts and participate in an ongoing employee recognition program.
  • Solicit employee feedback, maintain an "open door" policy, and review employee satisfaction results to identify and address employee concerns.
  • Participate in employee progressive discipline procedures.
  • Celebrate team successes and publicly acknowledge the contributions of team members.
  • Set a positive example for guest relations and embody the brand's service culture.
  • Participate in the development and implementation of corrective action plans to improve guest satisfaction.
  • Empower employees to provide excellent customer service and emphasize guest satisfaction during all departmental meetings, focusing on continuous improvement.
  • Respond to and effectively handle guest problems and complaints, striving to improve service performance.

Qualifications and Requirements

  • High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
  • Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

  • Housekeeping Operations
  • Laundry Operations
  • Recreation/Health Club Management
  • Budget Management
  • Human Resources Management
  • Customer Service Excellence
  • Leadership and Team Supervision
  • Teamwork and Collaboration
  • Problem-Solving and Complaint Resolution

Work Environment and Location

This is a full-time, management position located in Riyadh, Saudi Arabia. The role is part of the Housekeeping & Laundry category within W Hotels.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where the unique backgrounds of associates are valued and celebrated, and is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, contributing to the overall guest experience.

W Hotels' mission is to ignite passion and broaden the world, offering a place to experience life by opening doors and minds. The company is known for its proactive spirit and for subverting the concept of luxury worldwide. The culture emphasizes "Dreaming, to the point of dreaming" and service education to realize guests' passions. W Hotels is an ideal workplace for those who are creative, innovative, and forward-thinking.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests, including wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate/deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests with technical issues to the provider's customer support line.
  • Test communications equipment to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No specific license or certification required.

Required Skills

  • Communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The position is part of the Rooms & Guest Services Operations category.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where associates' unique backgrounds are valued and celebrated, recognizing that the blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Supervisor-Guest Service to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is designed for individuals with 0-1 year of experience looking to develop their career in hotel operations. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience, upholding the W Hotels' "Whatever/Whenever" service philosophy.

This role is a key part of the Rooms & Guest Services Operations department, contributing to the brand's commitment to redefining luxury and opening doors and minds. You will be part of a dynamic environment that embraces new experiences and fosters a culture of readiness and innovation.

Key Responsibilities

  • Process all guest check-ins, including verifying guest identity, form of payment, assigning rooms, and issuing room keys.
  • Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify/adjust billing as needed.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports accurately.
  • Provide guests with directions and essential property information.
  • Accommodate guest requests by contacting the appropriate staff and following up to ensure requests have been met.
  • Process all payment types, vouchers, paid-outs, and charges, and balance and drop receipts.
  • Count and secure the bank at the beginning and end of each shift.
  • Obtain manual authorizations and adhere to all Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Develop and maintain positive working relationships with team members, supporting them to reach common goals and listening and responding appropriately to employee concerns.
  • Follow company policies and procedures, report accidents, injuries, and unsafe work conditions to management, and complete safety training and certifications.
  • Ensure personal appearance is clean and professional and maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge guests, anticipate and address their service needs, and assist individuals with disabilities.
  • Thank guests with genuine appreciation and speak using clear and professional language.
  • Prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards and enter and locate information using computers and POS systems.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Guest Service
  • Customer Service
  • Cashiering
  • Training
  • Teamwork
  • Communication
  • Problem-solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
Maintenance

Maintenance

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated Maintenance professional to join their Engineering & Facilities team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to contribute to the smooth operation and upkeep of a hotel environment. The role is based in the Financial District of Riyadh and is not remote.

Key Responsibilities

  • Respond to and attend to guest repair requests promptly and efficiently.
  • Communicate effectively with guests and customers to resolve maintenance issues.
  • Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, and machines to ensure proper functioning.
  • Safely carry equipment, such as tools and radios, as required for tasks.
  • Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
  • Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
  • Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
  • Perform surface preparation, painting, and minor drywall and wood trim repairs.
  • Replace light bulbs and A/C filters, ensuring thorough cleanup of the work area after painting or repairs.
  • Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (lamps, switches, outlets, extension cords), cosmetic items, internet devices, and other guestroom items.
  • Program televisions and perform general housekeeping and engineering-related inventory duties.
  • Utilize the Lockout/Tagout system before commencing any maintenance work.
  • Perform repairs on interior and exterior landscaping, including sprinkler systems.
  • Input air handler schedules and make temperature adjustments using basic computer skills.
  • Adhere to all company and safety and security policies and procedures, reporting any maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications as required.
  • Properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Adhere to quality expectations and standards.
  • Develop and maintain positive working relationships with others, supporting the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
  • Move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Some experience in general maintenance, including exterior and interior surface preparation and painting.
  • Experience in hotel engineering or maintenance is a plus.
  • No supervisory experience is required.
  • Possession of a valid Driver's License.

Required Skills

  • Air Conditioning and Refrigeration
  • Electrical Systems
  • Mechanical Systems
  • Plumbing
  • Pneumatic/Electronic Systems and Controls
  • Carpentry and Finish Skills
  • Kitchen Equipment Maintenance
  • Vehicle Maintenance
  • Energy Conservation
  • General Building Maintenance
  • Painting
  • Drywall Repair
  • Wood Trim Repair
  • Basic Computer Skills
  • Communication Skills
  • Teamwork
  • Problem-Solving

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia. The role requires 0-1 years of experience. The job category is Engineering & Facilities.

breifcase0-1 years

locationRiyadh

1 day ago
Attendant-Recreation

Attendant-Recreation

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dynamic and guest-focused Attendant-Recreation to join their team. This full-time, non-management position is suitable for individuals with 0-1 years of experience looking to contribute to a fun and relaxing atmosphere for guests. The Attendant-Recreation will play a crucial role in engaging guests in recreational activities, ensuring their safety and enjoyment, and maintaining the recreational facilities.

Company Mission and Culture

At W Hotels, the mission is to inspire curiosity and expand horizons, creating a space where life can be experienced. The brand is known for reinventing luxury norms globally, driven by a spirit of daring and innovation. The culture of service is centered around "whatever, whenever," transforming guest passions into reality. Joining W Hotels means becoming part of Marriott International's portfolio, a place to do your best work, act on purpose, be part of an incredible global team, and become the best version of yourself.

Key Responsibilities

  • Encourage, recruit, register, and schedule guests to participate in recreation activities.
  • Promote a fun and relaxing atmosphere for guests.
  • Provide guests with information about available recreation facilities and activities.
  • Promote the rules and regulations of the recreation facility for the safety and welfare of guests and members.
  • Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency.
  • Identify situations where guests may not be able to safely participate in an activity and inform the supervisor/manager.
  • Clean and maintain recreational equipment and supplies.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Complete safety training and certifications as required.
  • Follow company policies and procedures, ensuring uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others and support the team to reach common goals.
  • Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in a variety of formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • CPR Certification.
  • First Aid Certification.
  • Any certification or training required by local and state agencies.

Required Skills

  • Proficiency in handling and maintaining recreation equipment.

Work Location and Schedule

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The schedule is full-time and the role is not located remotely.

breifcase0-1 years

locationRiyadh

1 day ago
Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the exceptional quality standards that W Hotels is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent cleanliness and presentation benchmarks, contributing directly to the guest experience. This role involves a blend of hands-on inspection, operational coordination, and team support. You will act as a vital link between various hotel departments, ensuring seamless operations and swift resolution of any issues that may impact guest satisfaction. If you are passionate about hospitality, possess a keen eye for detail, and are eager to grow within a dynamic luxury brand, this opportunity at W Hotels, part of Marriott International, is for you.

Key Responsibilities

  • Inspect guest rooms, public areas, pool areas, and other hotel facilities after cleaning by Housekeepers to ensure adherence to quality standards.
  • Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning to optimize operational efficiency.
  • Update the status of departing guest rooms to ensure timely preparation for new arrivals.
  • Assist Housekeeping management in overseeing and managing daily activities within the department.
  • Serve as a liaison to coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
  • Prepare, distribute, and communicate changes in room assignments to the housekeeping team.
  • Communicate relevant issues and updates to the next shift to ensure continuity of service.
  • Complete all required departmental paperwork accurately and efficiently.
  • Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Ensure adherence to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities to ensure their comfort and accessibility.
  • Thank guests with genuine appreciation, fostering positive interactions.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues and other departments.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards in all aspects of the role.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in housekeeping or a similar hospitality role.
  • At least 1 year of supervisory experience.

Required Skills

  • Proficiency in housekeeping operations and quality standards.
  • Ability to verify room status and manage room assignments effectively.
  • Strong prioritization and organizational skills.
  • Excellent coordination and communication abilities.
  • Skilled in issue resolution and problem-solving.
  • Competence in completing required paperwork.
  • Experience in hiring, training, scheduling, and employee evaluation.
  • Aptitude for counseling, discipline, motivation, and coaching staff.
  • Knowledge of company policies and safety and security procedures.
  • Ability to report maintenance issues and identify safety hazards.
  • Understanding of uniform and personal appearance standards.
  • Commitment to maintaining confidentiality and protecting company assets.
  • Exceptional guest service skills, including anticipating guest needs.
  • Ability to assist individuals with disabilities.
  • Clear and professional communication skills.
  • Ability to develop and maintain positive working relationships.
  • Active listening skills.
  • Physical stamina for standing, sitting, kneeling, or walking for extended periods.
  • Ability to push and pull loaded housekeeping carts and other machinery over various surfaces.
  • Capability to reach overhead, bend, twist, pull, and stoop.
  • Dexterity in grasping, turning, and manipulating objects of varying size and weight.
  • Computer proficiency for entering and locating work-related information.
  • Ability to read and visually verify information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to all company and safety and security policies and procedures. Maintaining a clean and professional uniform and personal appearance is expected at all times. Protecting company assets and maintaining the confidentiality of proprietary information are also key aspects of this role.

breifcase0-1 years

locationRiyadh

1 day ago
Painter

Painter

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels, a brand within Marriott International, is seeking a Painter to join their Engineering & Facilities team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to the hotel's aesthetic appeal and functional integrity, ensuring a seamless guest experience. The role is suited for an individual with attention to detail and a foundational understanding of maintenance tasks, contributing to guest satisfaction and operational efficiency.

Key Responsibilities

  • Respond to and address guest repair requests promptly and efficiently.
  • Communicate effectively with guests and colleagues to resolve maintenance issues.
  • Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, and machines to ensure proper functioning.
  • Carry equipment such as tools and radios as needed.
  • Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
  • Maintain maintenance inventory and requisition parts and supplies as required.
  • Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
  • Perform all surface preparation, painting, and minor drywall and wood trim repair.
  • Replace light bulbs and A/C filters, ensuring complete and thorough cleanup of the painting or repair area.
  • Test, troubleshoot, and perform basic repairs on various types of equipment, including plumbing fixtures, electrical components, and other guestroom items.
  • Program televisions and perform general housekeeping and engineering-related inventory duties.
  • Utilize the Lockout/Tagout system before performing any maintenance work.
  • Perform repairs on interior and exterior landscaping, including external landscaping sprinklers.
  • Input air handler schedules and make temperature changes using basic computer skills.
  • Follow all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete safety training and certifications as required.
  • Properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Adhere to quality expectations and standards.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
  • Move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • Some experience in general maintenance, exterior and interior surface preparation, and painting is required.
  • Experience in hotel engineering or maintenance is a plus.
  • No supervisory experience is required.
  • A valid Driver's License is required.

Required Skills

  • Proficiency in surface preparation and painting.
  • Ability to perform minor drywall and wood trim repair.
  • Troubleshooting and basic repair skills for various equipment.
  • Knowledge or ability to acquire knowledge in air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and general building maintenance.
  • Basic computer skills, including inputting schedules and making temperature adjustments.
  • Strong communication and interpersonal skills.
  • Effective teamwork and problem-solving abilities.

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is part of the Engineering & Facilities department. Marriott International is an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated, and to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

1 day ago
Senior Sales Representatives - Riyadh & Jeddah

Senior Sales Representatives - Riyadh & Jeddah

📣 Job AdNew

Virtucruit

Full-time

About the Role

Virtucruit is seeking experienced and commercially driven Senior Sales Representatives to join a growing signage, advertising, and media production company in Saudi Arabia. These roles offer an opportunity for ambitious sales professionals to contribute to a company experiencing significant expansion. The positions require individuals capable of managing the full sales cycle independently, fostering strong client relationships, and consistently achieving high sales targets.

Key Responsibilities

  • Generate new business opportunities and close deals.
  • Build and maintain strong relationships with a diverse client base, including government entities, corporations, retail businesses, hospitality establishments, and real estate companies.
  • Manage the entire sales cycle, from prospecting and presentations to negotiation and deal closing.
  • Maintain a robust sales pipeline, ensuring accurate management and forecasting of sales activities.
  • Coordinate with internal teams to ensure the timely delivery of projects to clients.

Qualifications and Requirements

  • Proven track record in B2B sales with demonstrable achievement of sales targets.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated ability to work independently, manage accounts professionally, and drive sales initiatives autonomously.
  • Experience in the signage, advertising, branding, media production, or related industries is highly preferred.
  • Previous experience dealing with corporate or government clients is considered an advantage.
  • Fluency in English is required. Proficiency in Arabic is an advantage.

Skills

  • B2B Sales
  • Target Achievement
  • Communication
  • Negotiation
  • Relationship-building
  • Independent Work
  • Account Management
  • Signage Industry Knowledge
  • Advertising Industry Knowledge
  • Branding Expertise
  • Media Production Understanding
  • Corporate Client Relations
  • Government Client Relations

Work Environment and Compensation

This is a full-time position. There are two vacancies for Senior Sales Representatives in Riyadh and one vacancy in Jeddah, Saudi Arabia. The role offers a competitive salary package, an attractive monthly commission structure, a company car, and an annual performance bonus.

breifcase0-1 years

locationRiyadh

1 day ago
Attendant-Recreation

Attendant-Recreation

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a guest-focused Attendant-Recreation to join their team. This full-time, non-management position is for individuals with 0-1 years of experience who are interested in creating a positive atmosphere for guests. The Attendant-Recreation will engage guests in recreational activities, ensuring their safety and enjoyment.

As part of W Hotels, this role contributes to the brand's philosophy of celebrating vibrant living and embracing new experiences. The position offers an opportunity for individuality and creativity while upholding the brand's commitment to guest experiences and hospitality.

Key Responsibilities

  • Encourage, register, and schedule guests for recreation activities.
  • Promote a positive and relaxing atmosphere for guests.
  • Inform guests about available recreation facilities and activities.
  • Communicate recreation facility rules and regulations to ensure guest and member safety.
  • Observe activities within the recreational facility and respond appropriately to emergencies according to operating procedures.
  • Identify situations where guests may not be able to safely participate in an activity and report to a supervisor or manager.
  • Clean and maintain recreational equipment and supplies.
  • Report accidents, injuries, and unsafe working conditions to management.
  • Complete required safety training and certifications.
  • Adhere to company policies and procedures, maintaining a clean and professional appearance.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships and support team goals.
  • Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
  • Comply with quality assurance expectations and standards.
  • Read and visually verify information in various formats, including small print.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Stand, sit, or walk for an extended period or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces, as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • CPR Certification.
  • First Aid Certification.
  • Any certification or training required by local and state agencies.

Required Skills

  • Proficiency in handling recreation equipment.
  • Ability to perform CPR and First Aid.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The job category is Golf, Fitness, & Entertainment.

W Hotels is an equal opportunity employer committed to diversity and inclusion. They value the unique backgrounds of their associates and are committed to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

1 day ago
Planning and Reporting Lead

Planning and Reporting Lead

📣 Job AdNew

Mace

Full-time

About the Role

Mace is seeking a Planning and Reporting Lead to join their team in Riyadh, Saudi Arabia. This role is integral to a significant mixed-use development program in Saudi Arabia, encompassing sports, entertainment, arts, and associated infrastructure. As a leading delivery partner, Mace requires experienced professionals to guide integrated teams through all project phases. The Planning and Reporting Lead will be key in ensuring the successful delivery of this landmark development.

This position offers the opportunity to contribute to a project of national importance within a dynamic environment. The role involves establishing robust planning and reporting frameworks, driving strategic alignment, and fostering excellence within project controls teams.

Key Responsibilities

  • Lead strategic planning across portfolios, including the development of master schedules, phasing strategies, and resource-loaded models.
  • Deliver executive-level reporting, translating complex data into clear KPI dashboards and actionable insights for senior stakeholders.
  • Proactively identify risks early in the project lifecycle and implement effective mitigation and recovery strategies to safeguard programme delivery.
  • Establish and embed standardised planning, data, and reporting processes across the organisation to ensure consistency and efficiency.
  • Lead and develop project controls teams, ensuring high standards of accuracy, robust governance, and continuous capability enhancement.
  • Drive alignment and collaboration across project, commercial, finance, and delivery stakeholders to ensure coordinated and successful outcomes.
  • Work collaboratively towards the common goal of net zero carbon transition, sharing responsibility for the proactive identification and management of associated carbon emissions and reductions during work delivery.

Qualifications and Requirements

  • Possess a relevant degree or equivalent qualification.
  • Be ACA/ACCA qualified, supported by a strong academic foundation.
  • Demonstrate proven finance and consolidation expertise, coupled with advanced Excel capabilities.
  • Be progressing towards chartership with a recognised professional body and committed to ongoing professional development.
  • Showcase proven experience in PMO and Project Controls leadership on complex, large-scale projects.
  • Exhibit proven leadership in health, safety, and wellbeing, with a track record of delivering measurable outcomes and embedding best practices.
  • Possess strong knowledge and application of relevant legislation within complex organisational environments.
  • Be an effective communicator with strong analytical capabilities, possessing the ability to engage, influence, and build trusted stakeholder relationships.
  • Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
  • Have relevant work experience working on high-valued projects/programmes for a project management consultancy business, as required for immigration and client approval.

Required Skills

  • Strategic Planning
  • Master Scheduling
  • Phasing Strategies
  • Resource-Loaded Models
  • Executive Reporting
  • KPI Dashboards
  • Risk Identification
  • Mitigation Strategies
  • Recovery Strategies
  • Standardised Planning Processes
  • Data Management
  • Reporting Processes
  • Project Controls
  • Stakeholder Management
  • Net Zero Carbon Transition
  • Advanced Excel
  • PMO Leadership
  • Project Controls Leadership
  • Health, Safety and Wellbeing Leadership
  • Relevant Legislation Application
  • Communication Skills
  • Analytical Capability
  • Stakeholder Engagement
  • Influencing Skills
  • Building Trusted Relationships

Work Environment and Location

This is a full-time role based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes applications from a diverse range of candidates. The company is open to discussing part-time, flexible, and hybrid working options where suitable for the role.

breifcase0-1 years

locationRiyadh

1 day ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

  • Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
  • Operate the switchboard terminal.
  • Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
  • Inform guests of any messages they have received.
  • Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
  • Receive, record, and transmit messages accurately, completely, and legibly.
  • Activate and deactivate guest room indicator lights as appropriate.
  • Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
  • Test communication equipment to ensure it is functioning properly.
  • Attend to special requests from guests with exceptional needs.
  • Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
  • Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
  • Dispatch bell staff or service personnel as required.
  • Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Thank guests with genuine appreciation and assist individuals with disabilities.
  • Speak with others using clear and professional language, and answer telephones using appropriate protocol.
  • Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
  • Adhere to quality assurance expectations and standards.

Qualifications and Requirements

  • High school diploma or equivalent certificate from a General Educational Development (GED) program.
  • No prior work experience required.
  • No supervisory experience required.
  • No specific licenses or certifications are required.

Required Skills

  • Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

breifcase0-1 years

locationRiyadh

1 day ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is key to setting the tone for guest stays, ensuring each individual feels welcomed and valued from entry to exit. The Welcome Ambassador contributes to crafting the unique experiences that define the W Hotels brand.

This is a full-time, non-management position focused on delivering a range of services to guide guests through their arrival and departure processes. The role involves proactively addressing operational needs, fulfilling guest requests, completing reports, and sharing local area insights, all while ensuring guest interactions are professional and contribute to a memorable experience.

Key Responsibilities

  • Deliver services to guide guests through arrival and departure processes.
  • Take initiative to ensure guest satisfaction throughout their stay.
  • Process operational needs efficiently.
  • Address and fulfill guest requests promptly and professionally.
  • Complete required reports accurately.
  • Share highlights of the local area with guests.
  • Ensure all guest interactions are professional and contribute to a memorable experience.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • No specific work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.
  • Commitment to creating a safe workplace.
  • Adherence to company policies and procedures.
  • Maintenance of confidentiality.
  • Protection of company assets.
  • Upholding quality standards.
  • Maintaining a professional uniform, personal appearance, and communications.

Required Skills

  • Guest Arrival Experience
  • Guest Departure Experience
  • Handling Guest Requests
  • Knowledge of Local Area Highlights
  • Maintaining a Professional Appearance
  • Professional Communication

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role requires 0-1 year of experience. W Hotels is committed to being an equal opportunity employer, valuing the diverse backgrounds of its associates and fostering an inclusive environment.

breifcase0-1 years

locationRiyadh

1 day ago
Associate Director - Project Controls

Associate Director - Project Controls

📣 Job AdNew

Mace

Full-time

About the Role

Mace is a global company specializing in shaping, building, and managing complex projects. This role offers an opportunity to join a significant program in Saudi Arabia, focusing on a mixed-use development that includes sports, entertainment, arts, and associated infrastructure. As an Associate Director - Project Controls, you will play a key role in the delivery of this project, ensuring the efficient execution of project controls across assigned commissions.

Key Responsibilities

  • Lead Project Management Office (PMO) and project controls delivery for assigned commissions.
  • Provide expert guidance and oversight in cost management, schedule management, risk management, and change management.
  • Build and maintain client relationships, driving performance reporting for transparency and accountability.
  • Ensure project delivery aligns with Mace's control centre standards and best practices.
  • Mentor and develop project teams to foster a collaborative environment.
  • Promote and integrate sustainability principles throughout project delivery.
  • Contribute to the net-zero carbon transition by identifying and managing associated carbon emissions and reductions during project delivery.

Qualifications and Requirements

  • Hold a relevant degree and be progressing towards chartership.
  • Possess proven experience in PMO and project controls delivery.
  • Demonstrate strong knowledge of project controls tools, techniques, and sector best practices.
  • Meet the necessary visa criteria for the Kingdom of Saudi Arabia.
  • Have relevant work experience on high-valued projects/programmes within a project management consultancy business, required for immigration and client approval.

Required Skills

  • Expertise in PMO and project controls delivery.
  • Proficiency in cost management, schedule management, risk management, and change management.
  • Strong client relationship management and stakeholder engagement capabilities.
  • Skilled in performance reporting and analytical assessment.
  • Commitment to promoting sustainability and understanding of net-zero carbon transition principles.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mace champions a safe, diverse, and inclusive working environment, focusing on well-being and continuous improvement. The company is committed to delivering on its promises, building long-term client relationships with integrity, and influencing positive outcomes within the industry. Mace welcomes interest from a diverse range of candidates and is open to discussing flexible working options if suitable for the role.

breifcase0-1 years

locationRiyadh

1 day ago
Telephone Operator

Telephone Operator

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

W Hotels aims to ignite travelers' curiosity and expand their worlds through experiences that open doors and minds. With an adaptable spirit, W Hotels is known for reinventing luxury. Their service philosophy, "Every Need / Every Time," brings guests' passions to life. The company welcomes individuals who are original, innovative, and forward-thinking.

Key Responsibilities

  • Answer, record, log, and process all guest calls, requests, questions, or concerns.
  • Operate the telephone switchboard station to manage incoming and outgoing calls.
  • Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
  • Advise guests of any messages received.
  • Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Activate and deactivate guest room message lights as appropriate.
  • Instruct guests on how to access the internet and transfer guests experiencing problems to the provider's customer support line.
  • Test communications equipment regularly to ensure it is functioning properly.
  • Respond to special requests from guests with unique needs.
  • Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Follow up with guests to ensure their requests or problems have been met to their satisfaction.
  • Dispatch bell staff or valet staff as needed.
  • Follow all company policies and procedures.
  • Report accidents, injuries, and unsafe work conditions to the manager.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Support the team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Communication

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to an inclusive workplace where the unique backgrounds of all associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is integral to maintaining the high quality standards associated with W Hotels. The role involves overseeing the cleanliness of guest rooms and public areas to ensure a seamless and comfortable experience for all guests.

As a Hotel Cleanliness Supervisor, you will serve as a key liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry. A proactive approach to problem-solving and a commitment to excellence are essential for operational efficiency and guest satisfaction.

Key Responsibilities

  • Conduct thorough inspections of guest rooms, public areas, and the pool area post-cleaning to ensure adherence to quality standards.
  • Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning to optimize operational flow.
  • Update the status of departing guest rooms to facilitate timely turnover.
  • Support Housekeeping management in overseeing daily activities and operations.
  • Coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk team.
  • Prepare, distribute, and communicate any changes in room assignments to relevant staff.
  • Communicate pertinent issues and updates to the next shift to ensure service continuity.
  • Complete all required departmental paperwork accurately and efficiently.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities to ensure their comfort and accessibility.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues and respond appropriately to their concerns.
  • Ensure adherence to quality expectations and standards in all aspects of the role.
  • Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
  • Push and pull loaded housekeeping carts and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for extended periods throughout the work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in various formats, including small print.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in housekeeping or a similar role.
  • At least 1 year of supervisory experience.

Required Skills

  • Housekeeping operations and standards
  • Quality assurance and inspection
  • Room status verification and management
  • Prioritization and workflow optimization
  • Interdepartmental coordination
  • Issue identification and resolution
  • Effective communication
  • Employee hiring and training
  • Scheduling and performance evaluation
  • Employee counseling and discipline
  • Motivation and coaching techniques
  • Adherence to safety and security policies
  • Guest service standards
  • Teamwork and collaboration
  • Proficiency with computer systems

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific location is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International, the parent company, promotes non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

1 day ago
Influencer Marketing Intern (Saudi Nationals Only)

Influencer Marketing Intern (Saudi Nationals Only)

📣 Job AdNew

Trendyol Group

Internship

About the Role

Trendyol Group is seeking a motivated Influencer Marketing Intern to join the Trendyol Growth team in Riyadh, Saudi Arabia. This internship provides an opportunity to engage with e-commerce growth strategies and collaborate with Product, Category, and Operations teams. The Trendyol Growth team focuses on aligning pricing, discount, and marketing strategies to drive sustainable growth, emphasizing a learning culture and a data-driven approach.

As an Influencer Marketing Intern, you will connect brand strategy with the Saudi creator ecosystem. Your responsibilities will include sourcing talent on Snapchat and Instagram, managing product seeding, and tracking regional social trends. This role is suitable for a recent graduate interested in social media and data-driven partnerships.

Key Responsibilities

  • Integrate into Trendyol's company culture, values, and fast-paced work environment.
  • Support the identification, research, and outreach to local content creators and influencers on Snapchat and Instagram who align with the brand's identity.
  • Assist in the execution of influencer campaigns, including managing communications, dispatching product seeding kits, and ensuring timely delivery of campaign components.
  • Monitor social media activity, tracking influencer stories, posts, and mentions daily to ensure adherence to brand guidelines.
  • Stay informed about the local Saudi social media landscape, identifying emerging creators, viral trends, and new platform features to propose campaign ideas.
  • Contribute to data gathering and the generation of weekly reports tracking influencer campaign performance, engagement rates, and reach, using Microsoft Excel and analytics tools.

Qualifications and Requirements

  • Must be available to work full-time.
  • Recent graduate with a degree in Business, Marketing, PR, Communications, Management, or a closely related field.
  • Advanced proficiency in both English and Arabic languages.
  • Strong analytical and data-driven mindset.
  • Skilled in Microsoft Excel with familiarity in basic data analytics concepts, such as forecasting and dashboard creation.
  • Highly active on social media platforms with a deep understanding of Snapchat and Instagram features, formats, and the local Saudi creator ecosystem.
  • Demonstrate strong teamwork capabilities, high learning agility, a results-oriented approach, and robust data literacy.
  • Exhibit proactivity, self-motivation, and the ability to translate ideas into actionable steps.

Required Skills

  • Microsoft Excel
  • Data Analytics
  • Social Media Marketing
  • Snapchat
  • Instagram

Work Environment and Details

This is a full-time internship position based in Riyadh, Saudi Arabia. The role is exclusively open to Saudi nationals due to national hiring requirements. Trendyol Group offers a hybrid working model with flexibility, including potential work-from-abroad opportunities and a summer working model. You will experience a culture that values every voice and offers responsibility from day one. The team is diverse and international, fostering a startup spirit with opportunities for growth through hands-on experience, expert guidance, and global mentoring. Meaningful connections are fostered through team rituals, events, and social activities.

breifcase0-1 years

locationRiyadh

1 day ago