Tourism & Travel Jobs in Saudi Arabia

About the Role

Elaf Group is seeking a Hotel Manager to oversee operations for its properties in Jeddah and Makkah, Saudi Arabia. This role is responsible for ensuring guest satisfaction, driving financial performance, and leading a team. The Hotel Manager will maintain service standards, maximize revenue, and achieve profitability targets in alignment with Elaf Group's commitment to excellence. The position requires a strategic leader with a comprehensive understanding of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, with a focus on operational efficiency, financial stewardship, and fostering a positive work environment.

Key Responsibilities

• Oversee daily hotel operations to ensure seamless service delivery across all departments.
• Ensure adherence to brand standards, company policies, and local regulations.
• Monitor and manage performance of Front Office, Housekeeping, Engineering, Security, and Food & Beverage operations.
• Conduct property inspections to maintain high standards of cleanliness, maintenance, and safety.
• Manage guest issues and ensure prompt resolution of complaints.
• Achieve budgeted revenue, Gross Operating Profit (GOP), and profitability targets.
• Monitor financial performance against objectives on a daily, weekly, and monthly basis.
• Implement cost control measures for departmental expenses and labor costs.
• Review Profit & Loss (P&L) statements and implement corrective actions.
• Maintain accurate forecasting and budgeting processes.
• Collaborate with Revenue Management and Sales teams to maximize occupancy, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR).
• Stay informed on market trends, competitor activities, and pricing strategies.
• Support local sales initiatives and participate in business development.
• Drive direct bookings and implement guest retention programs.
• Maintain high guest satisfaction scores across online review platforms.
• Implement service recovery procedures to address guest concerns.
• Monitor guest feedback and implement initiatives for service improvement.
• Foster a culture of hospitality excellence and guest-centricity.
• Lead, coach, and develop department heads and hotel team members.
• Conduct performance reviews and facilitate training programs.
• Ensure appropriate staffing levels and implement succession planning.
• Promote employee engagement and a positive workplace culture.
• Enforce company policies and implement disciplinary procedures.
• Ensure compliance with Ministry of Tourism regulations and licensing requirements.
• Maintain and review safety, security, and emergency procedures.
• Ensure compliance with Civil Defense, health, and labor regulations.
• Lead emergency response and crisis management activities.
• Protect and maintain the hotel's physical assets.
• Develop and execute preventive maintenance plans.
• Identify and recommend capital expenditure requirements for property improvements.
• Ensure the hotel consistently operates in excellent condition.
• Prepare and submit operational, financial, and commercial reports.
• Conduct monthly business reviews and action planning.
• Monitor key performance indicators (KPIs) and implement improvement initiatives.

Qualifications and Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 5 years of progressive hotel management experience, preferably as a Hotel Manager or Operations Manager.
• Proven experience with Property Management Systems (PMS), specifically Opera.

Required Skills

• Exceptional leadership and people management skills, with the ability to build, develop, and motivate high-performing teams.
• Comprehensive understanding of hotel operations across Front Office, Housekeeping, Food & Beverage, Engineering, and Guest Services.
• Strong strategic thinking capabilities with robust commercial and business acumen.
• Expertise in financial management, including budgeting, forecasting, cost control, and profit optimization.
• Proficiency in revenue management strategies to drive occupancy, ADR, RevPAR, and overall hotel performance.
• A strong commitment to guest experience management, service excellence, and reputation enhancement.
• Effective stakeholder management skills, including interactions with owners, corporate office, brand representatives, guests, and external partners.
• Excellent problem-solving and decision-making abilities in a fast-paced operational environment.
• Demonstrated project management and execution capabilities for operational improvements and hotel initiatives.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to lead change, drive accountability, and foster continuous improvement.
• Sound understanding of regulatory compliance, health & safety protocols, and risk management within the hospitality industry.
• Fluent in English; proficiency in Arabic is considered an advantage.

Work Environment and Details

This is a full-time position with Elaf Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 5-10 years of experience. The working schedule is 5 days per week, 8 hours per day, with 2 days off per week. The application deadline for this position is 01 July 2026.

Required a hostess to join our team in the restaurant and hospitality sector.

Main tasks:
• Welcoming guests in a professional and friendly manner
• Managing reservations, waiting lists, and organizing seating efficiently
• Providing a distinctive welcoming experience that reflects the brand identity
• Coordinating with the service team to ensure smooth operations
• Maintaining cleanliness and organization in the reception area
• Dealing with guests in a professional manner and meeting their needs

Requirements:
• Previous experience in hospitality or customer service
• Excellent communication skills and a pleasant personality
• Ability to organize and work under pressure
• Professional appearance and a positive spirit
• Ability to work in shifts and as part of a team

Food server and receptionist wanted for Ab Latt restaurant in Al Khobar in Shurfat Park complex.

About the Role

Elaf Group is seeking a Hotel Manager to oversee operations for its properties in Jeddah and Makkah, Saudi Arabia. This role is responsible for ensuring guest satisfaction, driving financial performance, and leading a team. The Hotel Manager will maintain service standards, maximize revenue, and achieve profitability targets in alignment with Elaf Group's commitment to excellence. The position requires a strategic leader with a comprehensive understanding of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, with a focus on operational efficiency, financial stewardship, and fostering a positive work environment.

Key Responsibilities

• Oversee daily hotel operations to ensure seamless service delivery across all departments.
• Ensure adherence to brand standards, company policies, and local regulations.
• Monitor and manage performance of Front Office, Housekeeping, Engineering, Security, and Food & Beverage operations.
• Conduct property inspections to maintain high standards of cleanliness, maintenance, and safety.
• Manage guest issues and ensure prompt resolution of complaints.
• Achieve budgeted revenue, Gross Operating Profit (GOP), and profitability targets.
• Monitor financial performance against objectives on a daily, weekly, and monthly basis.
• Implement cost control measures for departmental expenses and labor costs.
• Review Profit & Loss (P&L) statements and implement corrective actions.
• Maintain accurate forecasting and budgeting processes.
• Collaborate with Revenue Management and Sales teams to maximize occupancy, Average Daily Rate (ADR), and Revenue Per Available Room (RevPAR).
• Stay informed on market trends, competitor activities, and pricing strategies.
• Support local sales initiatives and participate in business development.
• Drive direct bookings and implement guest retention programs.
• Maintain high guest satisfaction scores across online review platforms.
• Implement service recovery procedures to address guest concerns.
• Monitor guest feedback and implement initiatives for service improvement.
• Foster a culture of hospitality excellence and guest-centricity.
• Lead, coach, and develop department heads and hotel team members.
• Conduct performance reviews and facilitate training programs.
• Ensure appropriate staffing levels and implement succession planning.
• Promote employee engagement and a positive workplace culture.
• Enforce company policies and implement disciplinary procedures.
• Ensure compliance with Ministry of Tourism regulations and licensing requirements.
• Maintain and review safety, security, and emergency procedures.
• Ensure compliance with Civil Defense, health, and labor regulations.
• Lead emergency response and crisis management activities.
• Protect and maintain the hotel's physical assets.
• Develop and execute preventive maintenance plans.
• Identify and recommend capital expenditure requirements for property improvements.
• Ensure the hotel consistently operates in excellent condition.
• Prepare and submit operational, financial, and commercial reports.
• Conduct monthly business reviews and action planning.
• Monitor key performance indicators (KPIs) and implement improvement initiatives.

Qualifications and Requirements

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 5 years of progressive hotel management experience, preferably as a Hotel Manager or Operations Manager.
• Proven experience with Property Management Systems (PMS), specifically Opera.

Required Skills

• Exceptional leadership and people management skills, with the ability to build, develop, and motivate high-performing teams.
• Comprehensive understanding of hotel operations across Front Office, Housekeeping, Food & Beverage, Engineering, and Guest Services.
• Strong strategic thinking capabilities with robust commercial and business acumen.
• Expertise in financial management, including budgeting, forecasting, cost control, and profit optimization.
• Proficiency in revenue management strategies to drive occupancy, ADR, RevPAR, and overall hotel performance.
• A strong commitment to guest experience management, service excellence, and reputation enhancement.
• Effective stakeholder management skills, including interactions with owners, corporate office, brand representatives, guests, and external partners.
• Excellent problem-solving and decision-making abilities in a fast-paced operational environment.
• Demonstrated project management and execution capabilities for operational improvements and hotel initiatives.
• Strong communication, negotiation, and conflict resolution skills.
• Ability to lead change, drive accountability, and foster continuous improvement.
• Sound understanding of regulatory compliance, health & safety protocols, and risk management within the hospitality industry.
• Fluent in English; proficiency in Arabic is considered an advantage.

Work Environment and Details

This is a full-time position with Elaf Group, located in Jeddah and Makkah, Saudi Arabia. The role requires 5-10 years of experience. The working schedule is 5 days per week, 8 hours per day, with 2 days off per week. The application deadline for this position is 01 July 2026.

• Assist the Assistant Restaurant Manager/Restaurant Manager in daily operations.
• Ensure punctuality by arriving clean and dressed in the designated uniform, following grooming standards.
• Deliver courteous, professional, and efficient service at all times.
• Acquaint yourself with all food and beverage offerings and be capable of upselling items to enhance guest satisfaction and increase sales.
• Maintain a clean and organized work environment, adhering to hygiene and safety protocols.
• Handle guest inquiries and complaints effectively, ensuring swift resolutions are communicated to supervisors.
• Participate actively in staff meetings and training sessions.
• Contribute to inventory management and support the overall team dynamics.

• Translation of Written Documents: Accurately translate audit reports, technical documents, correspondence, and policies between English and Nepali.
• Interpretation in Audits: Provide real-time interpretation during factory visits, meetings, and discussions between auditors and factory personnel.
• Language Support: Help auditors understand Nepali language documents and cultural nuances.
• Documentation: Maintain accurate records of translated documents and interpretation sessions.
• Cultural Sensitivity: Show professionalism and respect for cultural differences while engaging with diverse individuals.

• Proficiency in English and Nepali with strong communication skills.
• Proven experience in translation and interpretation.
• Bachelor's degree in Translation, Linguistics, or related field preferred.
• Certification in translation and interpretation is a plus.

• Assist the Assistant Restaurant Manager/Restaurant Manager in daily operations.
• Ensure punctuality by arriving clean and dressed in the designated uniform, following grooming standards.
• Deliver courteous, professional, and efficient service at all times.
• Acquaint yourself with all food and beverage offerings and be capable of upselling items to enhance guest satisfaction and increase sales.
• Maintain a clean and organized work environment, adhering to hygiene and safety protocols.
• Handle guest inquiries and complaints effectively, ensuring swift resolutions are communicated to supervisors.
• Participate actively in staff meetings and training sessions.
• Contribute to inventory management and support the overall team dynamics.

• Translation of Written Documents: Accurately translate audit reports, technical documents, correspondence, and policies between English and Nepali.
• Interpretation in Audits: Provide real-time interpretation during factory visits, meetings, and discussions between auditors and factory personnel.
• Language Support: Help auditors understand Nepali language documents and cultural nuances.
• Documentation: Maintain accurate records of translated documents and interpretation sessions.
• Cultural Sensitivity: Show professionalism and respect for cultural differences while engaging with diverse individuals.

• Proficiency in English and Nepali with strong communication skills.
• Proven experience in translation and interpretation.
• Bachelor's degree in Translation, Linguistics, or related field preferred.
• Certification in translation and interpretation is a plus.

We are looking for an experienced hotel manager to lead hotel operations and enhance guest experience. Your responsibilities will include overseeing all hotel departments, managing staff, and ensuring operational and financial goals are met. The candidate must have strong leadership skills and the ability to make strategic decisions.

**Tasks and Responsibilities:**

* Lead and guide work teams in all hotel departments.
* Develop and implement strategies to increase customer satisfaction and revenue.
* Manage budgets and resources efficiently to ensure profitability.
* Ensure compliance with the highest standards of quality and service.
* Resolve customer complaints effectively and quickly.

Work on all reception tasks for a car rental company