Tourism & Travel Jobs in Saudi Arabia

• Bachelor's degree or higher diploma in Translation or a related field.

• Manage and oversee end-to-end airline ticketing operations, including bookings, reissuances, cancellations, and refunds.
• Supervise and support ticketing specialists, ensuring adherence to service level agreements (SLAs) and company policies.
• Liaise with travel agencies and airlines for group bookings, fare negotiations, and special agreements.
• Monitor ticketing trends and implement system improvements.
• Handle complex itinerary planning and resolve escalated reservation issues.
• Coordinate with finance for invoicing and billing accuracy.
• Maintain updated knowledge of airline policies and travel restrictions.

• Expert knowledge of GDS platforms (*, Amadeus, Sabre, Galileo).
• Strong leadership and decision-making skills.
• Advanced knowledge of fare construction and IATA regulations.
• Excellent customer service skills.
• Proficiency in Microsoft Office and ticketing software.
• Fluent in English, knowledge of Arabic is a plus.

• Welcome guests with a friendly demeanor.
• Coordinate seating arrangements for a smooth dining experience.
• Upsell using current departmental incentives.
• Manage table setups effectively.
• Work across various Food and Beverage areas, including Bar, Restaurant, Room Service, and Conferences.
• Handle cash transactions as per procedures.
• Address guest inquiries promptly and efficiently.
• Maintain cleanliness in work areas and ensure compliance with local regulations and hotel policies.

• A positive attitude and excellent communication skills.
• Strong commitment to high customer service standards.
• Flexibility to adapt to various work situations.
• The ability to work independently or as part of a team.

• Previous experience in Food and Beverage.
• Knowledge of Food Hygiene Regulations.

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, and significance.
• Adapt tour delivery to diverse audience types.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and comply with operational procedures.
• Manage group movement and crowd flow effectively.
• Handle visitor inquiries confidently.
• Represent the organization’s values at all times.
• Coordinate with operations and guest services.
• Report incidents or operational issues to supervisors.
• Maintain professional appearance and conduct.

• Diploma or bachelor’s degree in tourism, history, hospitality, or related field (preferred).
• Proven experience as a tour guide or in customer-facing roles (preferred).
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are beneficial.
• Good physical stamina for standing and walking.
• Strong interpersonal and customer service skills.

• Visitor satisfaction scores.
• Accuracy of tour content.
• Professional conduct.
• Punctuality and reliability.
• Effective group management.

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, stories, and significance.
• Adapt tour delivery to different audience types such as families, VIPs, and international visitors.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and adhere to operational and emergency procedures.
• Manage group movement and timing professionally.
• Handle visitor inquiries with confidence and escalate when necessary.
• Represent the organization’s values and standards at all times.
• Coordinate with various teams as needed.
• Report any incidents or operational issues to supervisors.

• Diploma or bachelor’s degree in tourism, history, hospitality, education, or related field preferred.
• Proven experience as a tour guide or in a customer-facing role preferred.
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are an advantage.
• Good physical stamina for standing and walking for extended periods.
• Cultural awareness and sensitivity.
• Willingness to work flexible hours, including weekends and holidays.

• Visitor satisfaction scores and feedback.
• Accuracy and consistency of tour content.
• Professional conduct and adherence to standards.
• Punctuality and reliability.
• Effectively manage groups.

We are seeking a dynamic and professional Host to serve as the welcoming face of our establishment, greeting guests with warmth and ensuring their exceptional experience from arrival to departure. The ideal candidate will manage reservations, coordinate seating arrangements, handle guest inquiries with excellent communication skills, and maintain a polished appearance while working collaboratively with our service team. Key responsibilities include managing wait times effectively, processing payments when required, maintaining accurate guest records, and creating a positive first impression that reflects our commitment to outstanding hospitality.

Key Responsibilities

• Greet guests warmly and professionally upon arrival

• Manage reservations, waiting lists, and guest flow

• Seat guests according to table availability and service standards

• Communicate clearly with the service and kitchen teams

• Maintain cleanliness and organization of the entrance and waiting area

• Handle guest inquiries and direct them appropriately

• Support the service team during peak hours when needed

Requirements

• Previous experience in hospitality is an advantage

• Good communication and interpersonal skills

• Presentable appearance and professional attitude

• Ability to stay calm and organized during busy periods

• Basic English communication (Arabic is a plus)

• Flexible to work shifts, weekends, and holidays

• Communicate with customers to answer questions and address concerns regarding their reservations or rental vehicles.
• Assist customers in choosing a vehicle that meets their needs based on price and size.
• Inform customers of any existing damage on the vehicle before renting it.
• Prepare rental agreements, advising on vehicle options while informing customers of contract details, rental policies, and procedures.
• Manage vehicle maintenance, inventory, cash sheets, and daily business reports.
• Process payments and prepare bank deposits.
• Open and close rental agreements in the system in compliance with company policies.
• Collect rental charges from customers using various payment methods.
• Ensure vehicles are cleaned and filled with gas for the next client.
• Oversee drivers in checking vehicle accessories and handling complaints related to damage.

• Communicate with customers to answer questions and address concerns about their reservations or rental vehicles.
• Assist customers in choosing a vehicle that meets their needs based on price and size.
• Notify customers of any damage on the vehicle prior to rental.
• Prepare rental agreements while advising on and upselling vehicles and optional extras, ensuring they are informed of contract details, rental policies, and procedures.
• Manage vehicle maintenance, inventory, cash sheets, and daily business reports effectively.
• Process payments related to credit cards within the company system and handle daily transaction records.
• Oversee the collection of rental charges from customers using various payment methods (Cash / POS / Bank Transfer).
• Ensure compliance with company policies and procedures in all aspects of rental agreements.
• Prepare end-of-duty reports including daily collections and vehicle status reports.
• Supervise drivers in maintaining vehicle conditions and address any complaints regarding damages.
• Update inventory records for vehicles in use or under maintenance.
• Ensure vehicles are cleaned and refueled for the next client.

• Manage guest inquiries in a friendly and efficient manner.
• Possess extensive knowledge of menu offerings and restaurant layout.
• Demonstrate Hilton's grooming standards, ensuring cleanliness and professional appearance.
• Effectively communicate with team members and assist callers with messages.
• Adhere to hotel security and health regulations.

• A degree in a relevant field.
• Experience in the Food and Beverage industry.
• Knowledge of Food Hygiene Regulations.
• Previous cash handling experience.

• Embrace innovative ideas and encourage a culture of continuous learning.
• Foster an inclusive and collaborative work environment.
• Ensure the guest experience consistently exceeds industry standards.
• Maximize financial performance while controlling costs.
• Support the professional growth and development of colleagues.
• Create clarity in communication of organizational vision and goals.
• Inspire others to achieve their best and recognize outstanding performance.

• Greet guests warmly upon arrival and escort them to their tables.
• Manage reservations and waitlists efficiently using seating software or manual logs.
• Provide accurate wait time estimates and maintain smooth guest flow.
• Assist with answering phones, taking reservations, and providing restaurant information.
• Collaborate with servers and management to ensure excellent guest service.
• Maintain cleanliness and organization of the host stand and entrance area.

• Previous experience in hospitality or customer service preferred.
• Minimum of 1-year fine dining experience.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Professional appearance and positive attitude.
• Flexible schedule, including evenings, weekends, and holidays.

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, and significance.
• Adapt tour delivery to diverse audience types.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and comply with operational procedures.
• Manage group movement and crowd flow effectively.
• Handle visitor inquiries confidently.
• Represent the organization’s values at all times.
• Coordinate with operations and guest services.
• Report incidents or operational issues to supervisors.
• Maintain professional appearance and conduct.

• Diploma or bachelor’s degree in tourism, history, hospitality, or related field (preferred).
• Proven experience as a tour guide or in customer-facing roles (preferred).
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are beneficial.
• Good physical stamina for standing and walking.
• Strong interpersonal and customer service skills.

• Visitor satisfaction scores.
• Accuracy of tour content.
• Professional conduct.
• Punctuality and reliability.
• Effective group management.

• Conduct guided tours according to approved routes, scripts, and schedules.
• Deliver accurate information about the site’s history, culture, stories, and significance.
• Adapt tour delivery to different audience types such as families, VIPs, and international visitors.
• Engage visitors through storytelling and clear communication.
• Ensure guest safety and adhere to operational and emergency procedures.
• Manage group movement and timing professionally.
• Handle visitor inquiries with confidence and escalate when necessary.
• Represent the organization’s values and standards at all times.
• Coordinate with various teams as needed.
• Report any incidents or operational issues to supervisors.

• Diploma or bachelor’s degree in tourism, history, hospitality, education, or related field preferred.
• Proven experience as a tour guide or in a customer-facing role preferred.
• Strong communication and storytelling skills.
• Fluency in required languages; additional languages are an advantage.
• Good physical stamina for standing and walking for extended periods.
• Cultural awareness and sensitivity.
• Willingness to work flexible hours, including weekends and holidays.

• Visitor satisfaction scores and feedback.
• Accuracy and consistency of tour content.
• Professional conduct and adherence to standards.
• Punctuality and reliability.
• Effectively manage groups.

• Prepare for daily VIP arrivals regarding room allocation and special requests.
• Register and process check-in/check-out efficiently for VIP guests.
• Provide prompt and courteous service to guests, addressing their requests and inquiries.
• Handle cashiering duties and foreign exchange transactions.
• Maintain effective communication with departments to ensure guest satisfaction.
• Ensure cleanliness of the front office area and adherence to hotel policies.

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world.
• Make a difference through our Corporate Social Responsibility activities, like Planet 21.

• Consistently offer a professional and friendly greeting, and provide engaging service to our guests.
• Assist guests regarding food and beverage menu items in an informative and helpful way.
• Follow outlet policies, procedures, and service standards.
• Ensure safety and sanitation policies are properly followed when handling food and beverages.

• Strong focus on guest needs while remaining calm and courteous at all times.
• Strong interpersonal and problem-solving abilities.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively and collaboratively as part of a team.