Full-time Administrative Assistant Jobs for Fresh Graduates Saudis only in Saudi Arabia

More than 43 Full-time Administrative Assistant Jobs for Fresh Graduates Saudis only in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Officer, Administration

Officer, Administration

📣 Job Ad

PaxOcean

Full-time

About the Role

PaxOcean is seeking an Officer, Administration to join our team in Al Jubayl, Saudi Arabia. This full-time position is designed for an individual with 0-1 years of experience who can contribute to the efficient operation of our office environment. The role involves providing general administrative support, managing daily clerical tasks, coordinating with internal teams, and assisting with documentation and reporting.

Key Responsibilities

  • Manage general office administration, including filing, scanning, and maintaining records.
  • Support in preparing reports, professional correspondence, and other documentation.
  • Coordinate schedules for meetings and appointments, and assist with travel arrangements.
  • Maintain office supplies and ensure the office environment is organized and conducive to productivity.
  • Facilitate smooth workflow by coordinating effectively with various internal departments.
  • Undertake other administrative duties as assigned by management to support team objectives.

Qualifications and Requirements

  • Must be a Saudi national.
  • Minimum of a high school diploma; a diploma or degree in administration or a related field is preferred.
  • Basic proficiency in computer skills, specifically with Microsoft Office Suite (Word, Excel, Outlook).
  • Strong organizational and time management skills to effectively prioritize tasks and manage workload.
  • Keen attention to detail and the ability to handle confidential information with discretion and professionalism.

Required Skills

  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Strong organizational and time management capabilities.
  • Excellent attention to detail.
  • Ability to handle confidential information.

Work Context

This is a full-time position based in Al Jubayl, Saudi Arabia. The role requires 0-1 years of experience. The company is PaxOcean.

breifcase0-1 years

locationAl Jubail

10 days ago
Sales Coordinator

Sales Coordinator

📣 Job Ad

Abdullah Hashim Co. Ltd

Full-time
About the Job
We are seeking motivated and detail-oriented candidates eager to grow and gain hands-on experience in the sales field. Join the Finance Team at Abdullah Hashim Company Limited through the Tamheer Program and kickstart your career.

Location: Al-Kharj, Riyadh, Saudi Arabia

Requirements:
  • Diploma or Bachelor's degree in Business, Marketing, or related field preferred.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and coordination abilities.
  • English proficiency is preferred.
  • Eligible for Tamheer Program.

Key Responsibilities:
  • Assist the sales team in daily activities and customer follow-ups.
  • Coordinate test drives, vehicle deliveries, and customer appointments.
  • Maintain sales records and assist in reporting sales performance.
  • Welcome and assist visitors and customers in a professional manner.
  • Answer incoming calls, redirect queries, and take messages accurately.
  • Manage the showroom reception area to maintain a clean and organized environment.
  • Provide general information to customers regarding products, services, and showroom procedures.
  • Prepare and maintain documents, forms, and internal correspondence.
  • Assist with data entry, filing, and updating of customer and vehicle records.
  • Coordinate with other departments such as finance, marketing, and service for smooth workflow.
  • Support inventory checks and stock updates in collaboration with showroom and logistics teams.
  • Assist in organizing showroom events, promotions, and campaigns.
  • Ensure prompt and professional responses to customer queries.
  • Support complaint resolution and escalate issues when necessary.
  • Provide an excellent customer experience aligned with company standards and brand reputation.

breifcase0-1 years

locationAl-Kharj

17 days ago
Sales Coordinator

Sales Coordinator

📣 Job Ad

Abdullah Hashim Co. Ltd

Full-time
Join Our Team as a Sales Coordinator!

Are you motivated and detail-oriented? Looking to gain hands-on experience in the machinery sales field? Abdullah Hashim Company Limited is seeking candidates for the Tamheer Opportunity as a Sales Coordinator. This is an excellent chance to jumpstart your career in a reputable firm known for distributing Honda products in Saudi Arabia.

Key Responsibilities:
  • Coordinate sales team activities, including scheduling meetings, preparing sales reports, and managing customer communications.
  • Assist in the preparation and distribution of sales materials, presentations, and proposals.
  • Maintain and update customer databases, ensuring accurate and current information.
  • Process sales orders, track shipments, and handle customer inquiries regarding order status and delivery.
  • Monitor and report on sales performance, providing insights and recommendations for improvement.
  • Collaborate with the marketing team to execute promotional campaigns and track their effectiveness.
  • Support the sales team with administrative tasks, such as expense reporting, travel arrangements, and meeting coordination.
  • Handle customer complaints and issues, escalating them to the appropriate team members as necessary.
  • Maintain organized records of sales activities, customer interactions, and other relevant documentation.
  • Stay updated on industry trends and product knowledge to provide accurate information to customers and support the sales team effectively.

Requirements:
  • Bachelor's degree in business administration, Marketing, or related field.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and coordination abilities.
  • English proficiency is preferred.
  • Eligible for Tamheer Program.

Join us and contribute to the legacy of Abdullah Hashim Company Limited, a trusted name in Saudi's motor vehicle manufacturing industry.

breifcase0-1 years

locationDammam

17 days ago
Receptionist

Receptionist

Fun and Coloring Center for Entertainment

Full-time

Job Title: Slime Activity Facilitator (Kids Entertainment)

Job Title: Slime Activity Facilitator (Kids Entertainment)
Job Summary | ملخص الوظيفة

The Slime Activity Facilitator is responsible for delivering fun, safe, and engaging slime-making experiences for children. The role involves guiding kids through creative activities using colors and slime, ensuring safety, cleanliness, and a memorable customer experience. The Slime Activity Facilitator is responsible for providing a fun, safe, and interactive experience for children through slime-making activities using different colors, ensuring safety, cleanliness, and providing a unique experience for customers.


Key Responsibilities | المسؤوليات الرئيسية

Guide children step-by-step in making slime and experimenting with colors

  • Guide children step-by-step in making slime and experimenting with colors

Ensure all activities are conducted safely and hygienically

  • Ensure safety and hygiene standards are applied in all activities

Engage with children in a friendly, energetic, and encouraging manner

  • Interact with children in a friendly, energetic, and motivating manner

Prepare and organize materials (slime ingredients, colors, tools)

  • Prepare and organize materials (slime ingredients, colors, tools)

Maintain cleanliness of the work area before and after activities

  • Maintain cleanliness of the work area before and after activities

Assist in organizing events, birthday parties, and group activities

  • Assist in organizing events, birthday parties, and group activities

Handle customer inquiries and provide basic information about services

  • Handle customer inquiries and provide information about services


Qualifications | المؤهلات

Saudi National (Female)

  • Saudi National

High school diploma or above

  • High school diploma or above

Passion for working with children and creative activities

  • Passion for working with children and creative activities

Good communication skills

  • Good communication skills

Basic understanding of hygiene and safety standards

  • Basic understanding of hygiene and safety standards


Skills | المهارات

Creativity and artistic sense

  • Creativity and artistic sense

Patience and positive attitude

  • Patience and positive attitude

Ability to work in a team

  • Ability to work in a team

Energetic and enthusiastic personality

  • Energetic and enthusiastic personality


Working Conditions | بيئة العمل

Indoor entertainment center

  • Work inside an entertainment center

Flexible working hours

  • Flexible working hours


breifcase0-1 years

locationAd Dawhah Al Janubiyah, Dhahran

about 2 months ago
Sales Coordinator

Sales Coordinator

📣 Job Ad

Abdullah Hashim Co. Ltd

Full-time
Join Abdullah Hashim Company Limited as a Sales Coordinator
We are seeking motivated and detail-oriented candidates to join our team and gain valuable experience in the sales field. As a Sales Coordinator, you will play a pivotal role in supporting our sales operations and ensuring excellent customer service.

Key Responsibilities:
  • Assist the sales team in daily activities and customer follow-ups.
  • Coordinate test drives, vehicle deliveries, and customer appointments.
  • Maintain sales records and assist in reporting sales performance.
  • Welcome and assist visitors and customers professionally.
  • Manage the showroom reception area to ensure a clean and organized environment.
  • Provide general information to customers regarding products, services, and showroom procedures.
  • Assist with data entry, filing, and updating of customer and vehicle records.
  • Support inventory checks and stock updates in collaboration with showroom and logistics teams.
  • Help organize showroom events, promotions, and campaigns.
  • Ensure prompt responses to customer queries and assist in complaint resolution.

Requirements:
  • Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and coordination abilities.
  • English proficiency is preferred.
  • Eligible for Tamheer Program.

Join us at Abdullah Hashim Company Limited and kickstart your career in a dynamic environment!

breifcase0-1 years

locationJazan

17 days ago
Receptionist / Front Desk Agent (Saudi nationality only)

Receptionist / Front Desk Agent (Saudi nationality only)

📣 Job Ad

Raffles Hotels & Resorts

Full-time

About the Role

Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.

Key Tasks and Responsibilities

  • Greeting and directing visitors, ensuring a warm and professional reception.
  • Answering and managing incoming phone calls, emails, and other communications efficiently.
  • Scheduling appointments and managing calendars for executives and meeting rooms.
  • Performing essential administrative tasks such as data entry, filing, and document preparation.
  • Coordinating with other departments to ensure smooth and efficient office operations.
  • Managing incoming and outgoing mail and packages.
  • Maintaining a clean, organized, and inviting reception area at all times.
  • Assisting with basic office maintenance and monitoring office supply inventory.
  • Providing support to other administrative staff as needed.
  • Ensuring security protocols are followed by monitoring visitor access.

Qualifications and Requirements

  • Applicant must be of Saudi nationality.
  • Excellent verbal and written communication skills in both Arabic and English.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Strong multitasking abilities and effective time management skills.
  • Customer service-oriented with a friendly and professional demeanor.
  • High school diploma or equivalent required.
  • Bachelor's degree in Hospitality Management or a related field is preferred.
  • Previous experience as a Receptionist or Front Desk Officer is preferred.
  • Experience in the hospitality or customer service sector is preferred.
  • Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
  • Excellent organizational skills and the ability to prioritize tasks effectively.
  • Adaptability and willingness to learn new skills and techniques.

Required Skills

  • Proficiency in Microsoft Office Suite.
  • Multitasking.
  • Time management.
  • Customer service excellence.
  • Organizational skills.
  • Attention to detail.
  • Adaptability.

Additional Information

This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.

breifcase0-1 years

locationJeddah

13 days ago
Sales Coordinator

Sales Coordinator

📣 Job Ad

Abdullah Hashim Co. Ltd

Full-time
Join Abdullah Hashim Company Limited as a Sales Coordinator
We are seeking motivated and detail-oriented candidates to join our team and gain valuable experience in the sales field. As a Sales Coordinator, you will play a pivotal role in supporting our sales operations and ensuring excellent customer service.

Key Responsibilities:
  • Assist the sales team in daily activities and customer follow-ups.
  • Coordinate test drives, vehicle deliveries, and customer appointments.
  • Maintain sales records and assist in reporting sales performance.
  • Welcome and assist visitors and customers professionally.
  • Manage the showroom reception area to ensure a clean and organized environment.
  • Provide general information to customers regarding products, services, and showroom procedures.
  • Assist with data entry, filing, and updating of customer and vehicle records.
  • Support inventory checks and stock updates in collaboration with showroom and logistics teams.
  • Help organize showroom events, promotions, and campaigns.
  • Ensure prompt responses to customer queries and assist in complaint resolution.

Requirements:
  • Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and coordination abilities.
  • English proficiency is preferred.
  • Eligible for Tamheer Program.

Join us at Abdullah Hashim Company Limited and kickstart your career in a dynamic environment!

breifcase0-1 years

locationJeddah

17 days ago
Residence Guest Service Associate

Residence Guest Service Associate

📣 Job Ad

Shangri-La Group

Full-time

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

  • Manage guest registration and check-out processes efficiently and courteously.
  • Handle cashiering duties and foreign exchange transactions accurately.
  • Provide assistance for guest queries and requests, ensuring prompt resolution.
  • Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
  • Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
  • Welcome guests warmly as they approach the reception desk.
  • Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
  • Assist guests in completing registration forms, verifying that all essential details are included.
  • Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

  • A minimum of 1 year of working experience in a hotel environment.
  • Fluency in both written and spoken English, in addition to the Arabic language.
  • A pleasant, friendly, and cheerful attitude.
  • This position is open to Saudi Nationals only.

Required Skills

  • Guest Registration
  • Guest Check-out
  • Cashiering
  • Foreign Exchange
  • Assistance with Guest Queries/Requests
  • Stock Management
  • Document Preparation
  • Guest Welcome
  • OPMS Records Management
  • Guest History Management
  • Specialized Instructions Management
  • Registration Form Assistance
  • Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

breifcase0-1 years

locationJeddah

13 days ago
F&B Service Expert (Waiter – Saudi Nationality)

F&B Service Expert (Waiter – Saudi Nationality)

📣 Job AdNew

Le Méridien Hotels & Resorts

Full-time

About the Role

Le Méridien Hotels & Resorts is seeking an F&B Service Expert, specifically a Waiter of Saudi nationality, to join our team in Al Khobar, Eastern Province, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a guest experience that focuses on creating memorable interactions beyond simply serving food. As an F&B Service Expert, you will take initiative to deliver a range of services, ensuring guests enjoy their dining experience. Your role will encompass tasks from table preparation and communication with the kitchen to guest interaction and maintaining a clean work environment, aiming to make each transaction a seamless part of the overall guest experience.

Le Méridien draws inspiration from the era of glamorous travel, celebrating diverse cultures with a European spirit of savoring life's pleasures. Our guests are curious, creative, and cosmopolitan individuals who value moments of connection and appreciate slowing down to experience their destination. We aim to provide authentic, chic, and memorable service, offering experiences that encourage guests to savor the good life. We are looking for curious and creative individuals who are motivated to create memorable experiences and connect with guests. Joining Le Méridien means becoming part of Marriott International's portfolio of brands, where you can perform your best work, find your purpose, belong to a global team, and develop professionally.

Key Responsibilities

  • Deliver a wide range of services to ensure guests enjoy their dining experience.
  • Prepare tables for guest service.
  • Communicate effectively with kitchen staff regarding orders and guest needs.
  • Interact with and serve guests in a professional and engaging manner.
  • Maintain clean work areas and ensure adequate supplies for a hygienic environment.
  • Ensure guest transactions are perceived as an integral part of their overall dining experience.
  • Contribute to creating a safe workplace for yourself and colleagues.
  • Adhere to all company policies and procedures.
  • Uphold high-quality standards in all service aspects.
  • Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

  • Must be of Saudi nationality.
  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience is preferred.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Service
  • Food and Beverage Service

Work Environment and Physical Demands

This is a full-time, non-management position located at Corniche Boulevard, Al Khobar, Saudi Arabia. The role requires individuals to be on their feet and moving for extended periods, which may include standing, sitting, or walking. This can involve navigating sloping, uneven, or slippery surfaces. Tasks include reading and visually verifying information on menus. The position is hands-on and requires the ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and up to 50 pounds with assistance. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, is also necessary.

Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationAl Khobar

4 days ago
Receptionist / Front Desk Agent (Saudi nationality only)

Receptionist / Front Desk Agent (Saudi nationality only)

📣 Job Ad

Raffles Hotels & Resorts

Full-time

About the Role

Raffles Hotels & Resorts is seeking a Receptionist / Front Desk Officer to join its distinguished team in Jeddah, Saudi Arabia. The Raffles Jeddah, situated adjacent to the residential tower, embodies expert service and world-class luxury, poised to welcome guests with Raffles' signature elegance and personal touches, complementing Jeddah's charm and beauty. As the first point of contact for the establishment, this role is crucial in creating a positive and welcoming environment for visitors, clients, and staff, ensuring a seamless and exceptional guest experience.

Key Tasks and Responsibilities

  • Greeting and directing visitors, ensuring a warm and professional reception.
  • Answering and managing incoming phone calls, emails, and other communications efficiently.
  • Scheduling appointments and managing calendars for executives and meeting rooms.
  • Performing essential administrative tasks such as data entry, filing, and document preparation.
  • Coordinating with other departments to ensure smooth and efficient office operations.
  • Managing incoming and outgoing mail and packages.
  • Maintaining a clean, organized, and inviting reception area at all times.
  • Assisting with basic office maintenance and monitoring office supply inventory.
  • Providing support to other administrative staff as needed.
  • Ensuring security protocols are followed by monitoring visitor access.

Qualifications and Requirements

  • Applicant must be of Saudi nationality.
  • Excellent verbal and written communication skills in both Arabic and English.
  • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
  • Strong multitasking abilities and effective time management skills.
  • Customer service-oriented with a friendly and professional demeanor.
  • High school diploma or equivalent required.
  • Bachelor's degree in Hospitality Management or a related field is preferred.
  • Previous experience as a Receptionist or Front Desk Officer is preferred.
  • Experience in the hospitality or customer service sector is preferred.
  • Ability to work effectively in a fast-paced environment while maintaining a high level of attention to detail.
  • Excellent organizational skills and the ability to prioritize tasks effectively.
  • Adaptability and willingness to learn new skills and techniques.

Required Skills

  • Proficiency in Microsoft Office Suite.
  • Multitasking.
  • Time management.
  • Customer service excellence.
  • Organizational skills.
  • Attention to detail.
  • Adaptability.

Additional Information

This is a full-time position based in Jeddah, Makkah Al-Mukarramah, Saudi Arabia. As a Raffles employee, you are expected to embody and convey the brand and company mindset through our heartfelt service culture. The role requires 0-1 years of experience.

breifcase0-1 years

locationMakkah

13 days ago
Sales Coordinator

Sales Coordinator

📣 Job Ad

Abdullah Hashim Co. Ltd

Full-time
Join our team as a Sales Coordinator at Abdullah Hashim Company Limited!
We are seeking motivated and detail-oriented candidates who are eager to grow and gain hands-on experience in the sales field.

Responsibilities:
  • Assist the sales team in daily activities and customer follow-ups.
  • Coordinate test drives, vehicle deliveries, and customer appointments.
  • Maintain sales records and assist in reporting sales performance.
  • Welcome and assist visitors and customers in a professional manner.
  • Answer incoming calls, redirect queries, and take messages accurately.
  • Manage the showroom reception area to maintain a clean and organized environment.
  • Provide general information to customers regarding products, services, and showroom procedures.
  • Prepare and maintain documents, forms, and internal correspondence.
  • Assist with data entry, filing, and updating of customer and vehicle records.
  • Coordinate with other departments such as finance, marketing, and service for smooth workflow.
  • Support inventory checks and stock updates in collaboration with showroom and logistics teams.
  • Assist in organizing showroom events, promotions, and campaigns.
  • Ensure prompt and professional responses to customer queries.
  • Support complaint resolution and escalate issues when necessary.

Requirements:
  • Diploma or Bachelor's degree in Business, Marketing, or a related field preferred.
  • Good communication and interpersonal skills.
  • Proficiency in Microsoft Office.
  • Strong organizational and coordination abilities.
  • English proficiency is preferred.
  • Eligible for Tamheer Program.

Why Abdullah Hashim Co. Ltd?
We are proud to be the sole distributor of Honda products in Saudi Arabia and have served the market for over fifty years, providing high-quality products and excellent customer service. Join us and take part in our success story!

breifcase0-1 years

locationMakkah

17 days ago
Residence Guest Service Associate

Residence Guest Service Associate

📣 Job Ad

Shangri-La Group

Full-time

About the Role

Shangri-La Jeddah, a new luxury hotel located on the Jeddah Waterfront along the Red Sea, is seeking a dedicated Residence Guest Service Associate. This role is key to delivering exceptional guest experiences, focusing on smooth registration, efficient check-out, and attentive guest support. You will be part of a dynamic environment setting a new standard for luxury in Jeddah, offering stylish accommodations, innovative dining, and family-friendly amenities. As a Residence Guest Service Associate, you will be a primary point of contact for guests, ensuring their arrival and departure are seamless and memorable. This position requires a proactive approach to guest needs and a commitment to upholding Shangri-La's high hospitality standards. The role is suited for individuals passionate about service and eager to develop within the hospitality industry.

Key Responsibilities

  • Manage guest registration and check-out processes efficiently and courteously.
  • Handle cashiering duties and foreign exchange transactions accurately.
  • Provide assistance for guest queries and requests, ensuring prompt resolution.
  • Monitor and check supplies to ensure sufficient stock for expected business within the shift and for the day.
  • Prepare necessary documents, such as registration forms and welcome folders, prior to guest arrivals to facilitate a smooth check-in experience.
  • Welcome guests warmly as they approach the reception desk.
  • Review OPMS (On-Property Management System) records to access guest history and note any specialized instructions.
  • Assist guests in completing registration forms, verifying that all essential details are included.
  • Direct guests to the appropriate lifts and coordinate with Concierge staff for seamless guest flow.

Qualifications and Requirements

  • A minimum of 1 year of working experience in a hotel environment.
  • Fluency in both written and spoken English, in addition to the Arabic language.
  • A pleasant, friendly, and cheerful attitude.
  • This position is open to Saudi Nationals only.

Required Skills

  • Guest Registration
  • Guest Check-out
  • Cashiering
  • Foreign Exchange
  • Assistance with Guest Queries/Requests
  • Stock Management
  • Document Preparation
  • Guest Welcome
  • OPMS Records Management
  • Guest History Management
  • Specialized Instructions Management
  • Registration Form Assistance
  • Coordination with Concierge Staff

Work Environment and Location

This full-time position is based in Jeddah, Makkah, Saudi Arabia, with Shangri-La Group. The role operates within a luxury hotel setting, contributing to a team focused on providing high standards of guest service.

breifcase0-1 years

locationMakkah

13 days ago
Service One Agent (Saudi National) – Telecommunication – Jumeirah Jabal Omar

Service One Agent (Saudi National) – Telecommunication – Jumeirah Jabal Omar

📣 Job Ad

Jumeirah

Full-time

About the Role

Jumeirah is seeking a dedicated Service One Agent, who must be a Saudi National, to join the team at Jumeirah Jabal Omar in Makkah. This role is integral to delivering Jumeirah's service standards and ensuring guests have memorable experiences. As a Service One Agent, you will serve as the main point of contact for guests, managing various inquiries and requests to facilitate a smooth and enjoyable stay. This position offers an opportunity for individuals passionate about hospitality to develop their careers with a luxury hospitality brand.

Context and Location

Jumeirah Jabal Omar Makkah is located near Masjid Al Haram and offers a combination of comfort, connectivity, and Arabian hospitality. The hotel features four towers, multiple dining venues, retail outlets, a fitness center, an executive lounge, and meeting facilities, with views of the Grand Mosque. The Service One Agent plays a key role in maintaining the hotel's commitment to guest service in this significant location.

Key Responsibilities

  • Respond to all internal and external calls efficiently, following the hotel's standard greeting and communication protocols.
  • Assist guests with inquiries regarding hotel services, facilities, reservations, and general information.
  • Handle wake-up calls, emergency calls, and service requests accurately and promptly.
  • Coordinate with departments such as Housekeeping, Engineering, Concierge, and Food & Beverage to ensure timely fulfillment of guest requests.
  • Communicate effectively to support internal operations and guest satisfaction.
  • Assist in managing guest complaints by providing information and escalating issues to the appropriate personnel when necessary.

Qualifications and Requirements

  • A minimum of Secondary Education is required.
  • Fluency in English is essential for effective communication.
  • Experience required is 0-1 year.

Required Skills

  • Strong problem-solving abilities to address guest needs and operational challenges.
  • Effective decision-making skills for efficient and professional handling of situations.
  • Excellent verbal and written communication skills for interacting with guests and colleagues.

Compensation and Benefits

This is a full-time position based in Makkah, Saudi Arabia. An attractive salary will be offered, paid in Saudi Riyals (SAR). In addition to remuneration, Jumeirah provides benefits including food and beverage benefits, reduced hotel rates across Jumeirah properties globally, leave and healthcare packages, flights home, and other employee benefits.

breifcase0-1 years

locationMakkah

10 days ago
Reservations Agent - KSA National

Reservations Agent - KSA National

📣 Job AdNew

The First Group Hospitality

Full-time

About the Role

The First Group Hospitality is seeking a Reservations Agent, specifically a Saudi National, to join their team in Jeddah, Makkah, Saudi Arabia. This role is essential for managing guest reservation inquiries, processing bookings, and delivering customer service to optimize room revenue and ensure guest satisfaction. As a primary point of contact for potential guests, the Reservations Agent will accurately record all reservations while promoting the resort's facilities, services, and special offers. The First Group Hospitality is a Dubai-headquartered hospitality management company with extensive experience in hotel operations, asset management, and F&B strategy, known for its tailored solutions to enhance efficiency and revenue.

This position is based in Jeddah, within the Silver Sands Beach community. The Reservations Agent will play a key role in upholding the service standards at this location.

Key Responsibilities

  • Handle incoming reservation requests via phone, email, the resort's website, and online travel agents (OTAs).
  • Process room reservations accurately and efficiently within the Property Management System (PMS).
  • Provide guests with comprehensive information regarding room types, rates, packages, resort facilities, and local attractions.
  • Upsell room categories, packages, dining experiences, and resort activities to maximize revenue.
  • Monitor room availability and suggest suitable alternatives when requested accommodations are unavailable.
  • Maintain precise guest profiles and reservation records.
  • Process reservation modifications, cancellations, and special guest requests in accordance with resort policies.
  • Collaborate with Front Office, Housekeeping, Sales, and other relevant departments to meet guest requirements.
  • Respond promptly and professionally to all guest inquiries and address complaints.
  • Ensure strict adherence to resort reservation procedures and rate policies.
  • Assist in the preparation of reservation reports and occupancy forecasts.
  • Stay updated on current promotions, seasonal packages, and resort offerings.

Qualifications and Requirements

  • Previous experience in reservations, front office operations, customer service, or the hospitality industry is preferred.
  • Familiarity with hotel reservation systems and Property Management Systems (PMS) such as Opera, Fidelio, or similar platforms is advantageous.
  • Excellent verbal and written communication skills are essential.
  • Strong customer service and sales skills are required.
  • Ability to perform effectively under pressure and manage multiple tasks simultaneously.
  • Good organizational skills and attention to detail are necessary.
  • Proficiency in Microsoft Office applications is expected.
  • Flexibility to work various shifts, including weekends and public holidays, is required.

Required Skills

  • Reservations
  • Front Office Operations
  • Customer Service
  • Hospitality Management
  • Hotel Reservation Systems
  • Property Management Systems (PMS)
  • Opera
  • Fidelio
  • Verbal and Written Communication
  • Sales Skills
  • Organizational Skills
  • Attention to Detail
  • Microsoft Office Applications

Work Environment and Details

This full-time position is located in Jeddah, Makkah, Saudi Arabia. The role requires a Saudi National. Experience of 0-1 year in a relevant field is preferred.

breifcase0-1 years

locationMakkah

4 days ago