Director of Operations & Growth – E-Commerce

Location: Riyadh / Dubai
Job Type: Full-Time
Experience: Director Level (8–15 years)

We are hiring a Director who brings strong e-commerce expertise and proven leadership across multiple departments. You will partner with the executive team to build scalable operations, drive growth, and ensure each function works toward clear outcomes. This role requires an ownership mentality, fast decision-making, and the ability to manage complexity across sales, product, marketing, finance, and operations.

Responsibilities

Strategic Leadership

• Translate executive strategy into operational plans, KPIs, and department roadmaps.

• Lead cross-functional coordination between Sales, Marketing, Product, Operations, and Customer Success.

• Drive quarterly planning, performance tracking, and reporting.

Operational Excellence

• Build structured workflows, SOPs, and operational systems that can scale.

• Improve daily operational performance across onboarding, catalog quality, order flow, and support.

• Identify root causes of operational challenges and implement long-term fixes.

• Maintain service levels and improve overall process efficiency.

E-Commerce and Commercial Growth

• Strengthen seller performance across active accounts.

• Improve category penetration, listing quality, and selection expansion.

• Drive adoption of marketing tools, brand store optimization, and conversion programs.

• Analyze SKU gaps and coordinate with sellers to upload missing inventory.

Team and Department Management

• Lead department managers and support them in hitting targets.

• Recruit, coach, and develop high-performing teams.

• Establish a culture of ownership, speed, and accountability.

Product & Technology Collaboration

• Work closely with product and engineering teams to refine integrations, dashboards, and reporting tools.

• Provide structured insights from the field to guide product development.

• Ensure teams use internal systems properly and maintain data accuracy.

Partnerships & Ecosystem

• Build and manage relationships with marketplaces, logistics providers, POS companies, and agencies.

• Support commercial negotiations and integration discussions.

• Drive ecosystem expansion that accelerates seller performance and GMV.

Requirements

• 8–15 years of experience in e-commerce, retail, marketplace operations, or multi-department leadership roles.

• Proven track record leading managers and multiple departments in fast-growth companies.

• Deep understanding of marketplace dynamics (Amazon, Noon, Trendyol, etc.).

• Experience designing scalable processes and operational frameworks.

• Strong strategic planning and execution ability.

• Data-driven mindset with strong analytical skills.

• Ability to thrive in fast-paced startup environments.

• GCC market experience preferred.

Key Skills

• Multi-department operational leadership

• E-commerce performance management

• Strategic planning and execution

• P&L awareness and commercial decision-making

• Process and workflow design

• Cross-functional communication

• Team building and mentorship

• High ownership and fast problem solving

• Startup mindset and executor

What We Offer

• Director-level leadership role with significant influence on company growth

• Opportunity to design the operational structure of a fast-scaling organization

• Exposure to executive decision-making and strategic planning

• Competitive package with performance incentives

• High autonomy to build, scale, and lead multiple departments

Job Title: Customer Experience Executive
Location: Al Rawabi, Riyadh
Company: District Flowers
Employment Type: Full-time
Working Hours: Morning to Afternoon, Afternoon to evening shift (with potential for weekend availability)

Role Summary:

District Flowers is seeking a motivated and customer-focused Customer Experience Executive to support clients with their wholesale flower purchases. This role is central to ensuring a seamless customer journey, from flower selection to final packaging, while maintaining product quality and service excellence.

Key Responsibilities:

• Greet and assist walk-in customers and wholesale clients in the showroom

• Offer tailored recommendations on flower types, seasonal availability, and pairing options

• Handle and maintain flowers in a chiller room environment

• Clean, trim, and wrap flower bunches according to customer specifications

• Ensure proper labeling, bundling, and handling of flowers for client orders

• Support invoicing, inventory tracking, and CRM entries as needed

• Coordinate with the sales and logistics team to fulfill daily orders

• Respond to customer inquiries via phone, WhatsApp, and email in a professional and timely manner

• Maintain cleanliness and organization of the showroom and workstations

• Assist in occasional social media content creation or on-camera presence if required

Qualifications:

• Saudi National (required, with full GOSI registration under District Flowers)

• Previous experience in customer service, retail, or admin roles (preferred)

• Passion for flowers, aesthetics, and customer satisfaction

• Ability to work independently and within a team

• Willingness to work in cool storage environments

• Strong interpersonal and communication skills (Arabic required, English a plus)

• Basic knowledge of floral types and handling (training will be provided)

Preferred Traits:

• Detail-oriented with an eye for presentation

• Comfortable being on camera for content, when needed

• Flexible to work on weekends or extended hours during high-demand periods

• Positive attitude, dependable, and proactive in solving customer concerns

We are seeking a talented Social Media Management Specialist to develop and implement effective social media strategies that enhance brand visibility and engagement. The ideal candidate will create compelling content across various platforms, analyze performance metrics, and stay updated with digital marketing trends to optimize campaigns. Responsibilities include managing daily social media operations, run promotional activities, and building meaningful relationships with followers to increase audience growth and conversion rates.

Daily Food Company is pleased to announce a job vacancy for the position of:

Quality Supervisor

Salary: 5,000 – 6,000 SAR

Requirements:

• Proficiency in English.

• Previous experience in manufacturing.

• Strong ability to manage and supervise work teams.

Position Type: Hybrid (Mostly remote with occasional in-person support)Compensation: Starting at 1,500 for the first month, with potential increases based on performanceStart Date: ASAP

Overview

A fast-paced entrepreneurial environment requires a reliable, adaptable assistant to help manage day-to-day responsibilities, communication, and organizational tasks. This role involves working closely with the head of the company to keep operations smooth and efficient.

Role Responsibilities

• Manage calls, messages, calendars, and online communication
• Serve as a point of contact with clients, partners, and staff
• Organize documents, track tasks, and assist with project coordination
• Provide general operational support, both remotely and during occasional in-person sessions
• Handle errands or personal tasks as needed
• Maintain confidentiality and represent the executive professionally

Requirements

• Strong communication skills and conversational English
• Highly trustworthy, discreet, and comfortable working in close collaboration
• Flexible mindset and open to a variety of tasks
• Professional demeanor when speaking with clients or employees
• Comfortable with a hybrid arrangement (remote + occasional on-site)
• Ability to work independently and anticipate needs

Ideal Candidate

• Adaptable, positive, and able to work in a dynamic environment
• Values discretion and professionalism
• Comfortable supporting a busy executive across both business and personal tasks
• Reliable presence who can step in when needed without being micromanaged

Benefits

• Flexible hours and manageable workload
• Potential for pay growth based on contribution and reliability
• Opportunity to gain experience in business, operations, and communication
• Work directly with an entrepreneur in a close, trust-based role

• Preferred experience in coffee and beans roasting

Company Description
Extraordinary Cart is a leading company in the electric vehicle sector, dedicated to innovation, sustainability, and high-quality manufacturing. We design, assemble, and deliver advanced electric mobility solutions that align with Saudi Vision 2030. Our mission is to enhance mobility, support environmental goals, and contribute to the growth of the local economy.

Role Description – Sales Specialist (B2B/B2C)
This is a full-time, on-site role in Riyadh. The Sales Specialist will be responsible for identifying customer needs, building strong client relationships, and promoting the company’s electric vehicle products. Key responsibilities include meeting prospective clients, preparing proposals and presentations, negotiating contracts, achieving monthly sales targets, and exploring new business opportunities. The role may require field visits within Riyadh to meet customers and present solutions.

Qualifications

• Proven sales experience (B2B or B2C), with a strong record of meeting targets

• Strong communication, negotiation, and presentation skills

• Ability to build long-term relationships and manage customer accounts

• Problem-solving skills, adaptability, and the ability to work in a competitive market

• Knowledge of electric vehicles or automotive sales is an advantage

• Bachelor’s degree in Business, Marketing, or a related field

We are seeking a detail-oriented General Accountant to join our dynamic team, responsible for maintaining accurate financial records, preparing monthly financial statements, and ensuring compliance with accounting principles and regulations. The ideal candidate will handle accounts payable/receivable, reconcile bank statements, process payroll, and assist in budgeting and forecasting activities. Key responsibilities include conducting internal audits, managing tax preparations, analyzing financial data to identify trends, and providing recommendations for process improvements while collaborating with various departments to support the company's financial objectives.

We’re looking for an energetic and friendly Sales Representative to join our Maraya Photo Booth team at The Groves.
Your Role:

• Attract guests passing by and warmly introduce them to the Maraya mirror photo booth
• Explain how the interactive mirror works in a simple, engaging way
• Guide customers through the photo-taking steps and ensure they have a fun experience
• Encourage sales and upsell when possible
• Maintain a clean, welcoming booth area

We’re Looking For Someone Who:

• Is extremely friendly, outgoing, and comfortable approaching people
• Has strong communication skills and a positive attitude
• Enjoys working in lively environments
• Can work evenings/weekends as needed

Location: The Groves, Riyadh
Start: Immediate

Work : 6 days a week, Evening Shift

Sultan Al-Asal announces the availability of vacancies for sales employees in our branches in Riyadh (Al-Rawda, Al-Tamheer)

✅ Conditions:

Experience in sales (preferably in retail / honey / food / gifts).

Good appearance and attention to order and cleanliness.

High politeness and good dealing with customers.

Skill in persuasion, closing sales, and achieving targets.

Commitment, discipline, and ability to work within a team.

🎯 Tasks:

Welcoming customers and providing a premium experience.

Explaining products and assisting the customer in choosing.

Arranging displays and maintaining the quality of the display.

Achieving daily/monthly sales targets.