Guest services associate Jobs in Saudi Arabia

More than 3301 Guest services associate Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Services Specialist

Customer Services Specialist

📣 Job Ad

PRÆSIDIAD

SR 12,000 / Month dotFull-time
Join Our Team as a Customer Service Specialist!
Are you ready to be a key player in a company that protects millions of people daily? PRÆSIDIAD, the home to global brands like Betafence and Hesco, specializes in security, defense, and the protection of people and assets worldwide.

THE ROLE:
This combined role of Customer Service Specialist cum Supply Chain Coordinator is designed to ensure a seamless customer experience. You will be responsible for managing customer inquiries, providing excellent service, managing orders, and overseeing logistics to ensure timely delivery. Your strong communication and problem-solving skills, along with a solid understanding of supply chain management, will be vital in acting as the voice of the customer within the company.

KEY RESPONSIBILITIES:
  • Deliver a first-class customer experience.
  • Communicate RFQs promptly to respective teams.
  • Analyze and process customer orders through the ERP system.
  • Ensure all required documentation is verified and compliant with regulations.
  • Oversee logistics to ensure timely delivery.
  • Act as the main contact for customers from order to delivery.
  • Identify, analyze, and prioritize customer issues, formulating resolution plans.
  • Forecast demand and maintain inventory levels.
  • Work with local vendors to ensure contracts are favorable.
  • Provide constructive feedback for process improvement.
  • Maintain accurate records of customer interactions and transactions.
  • Perform monthly/weekly performance reporting as required.
  • Ensure the ERP system is updated and efficient.

REQUIRED SKILLS AND EXPERIENCE:
  • Minimum 5 years of experience in a Customer Service role, preferably in Industrial Engineering.
  • Strong customer orientation.
  • Fluent in English, Arabic is a plus.
  • Proficient in MS Office, especially Excel.
  • Knowledge of ERP systems (IFS or SAP is desirable).
  • Proactive and can manage workflow independently.

PERSONAL TRAITS:
  • Strong verbal and written communication skills.
  • Organized with a sense of urgency and attention to detail.
  • Capable of working under pressure and multi-tasking.
  • Ethical, transparent, and innovative.

If you meet the requirements and find this opportunity exciting, don't hesitate to apply!

breifcase2-5 years

locationMakkah

27 days ago
Sales Manager

Sales Manager

📣 Job Ad

Eaton

Full-time
Unlock Your Potential at Eaton: Where Diversity Drives Innovation!
At Eaton, we believe in the power of diverse perspectives, experiences, and backgrounds to ignite innovation and drive success. Your journey here is not just about a job; it's about a shared vision for a brighter, more sustainable future.

Role Overview:
As a Sales Manager, you will handle all projects business and selling Eaton products (LV switchgear systems & components, Busway, ATS, etc.) in the assigned territory. You will work closely with MEP contractors, consultants, and end users on all project leads and provide technical support on offers through licensed or authorized panel builders.

Main Responsibilities:
  • Define and implement the strategy for developing project sales for Eaton in the western and southern regions.
  • Meet and exceed assigned project sales targets and organizational strategic objectives.
  • Identify & build positive relations with all account decision-makers & influencers impacting current or future business.
  • Prepare mapping for each client to identify decision makers and influencers.
  • Utilize Eaton expertise to generate high-quality proposals to secure orders.
  • Develop and maintain a robust sales pipeline to drive business growth.
  • Support existing panel builder network to achieve pre-set targets.
  • Ensure compliance with Eaton's Go-To-Market policies.

Qualifications:
- 8+ years of experience in sales of electrical products, preferably in the Western Region of Saudi Arabia.
- A Bachelor's degree in Electrical Engineering or a similar field.

Skills Required:
  • Prior sales experience covering LV/MV Switchgear Systems, Busway, ATS, etc.
  • Strong interpersonal and communication skills.
  • Fluency in English and Arabic (spoken and written).

What We Offer:
  • Competitive Compensation and Benefits Package.
  • Permanent Contract with a fast-growing global company.
  • Challenging Projects in a dynamic, collaborative team.
  • Excellent Working Environment focused on safety and ethics.
  • Great Promotional Opportunities and ongoing learning through Eaton University.

breifcase2-5 years

locationMakkah

27 days ago
Purchase Specialist

Purchase Specialist

📣 Job Ad

Hilton

Full-time
Join Our Team as a Purchasing Assistant / Clerk at Hilton!
At Hilton, we are dedicated to providing exceptional guest experiences. We are currently seeking a Purchasing Assistant / Clerk who will support the negotiation of contracts, purchasing of required goods, and maintain record-keeping related to transactions and vendor performance.

What Will You Be Doing?
As a Purchasing Assistant / Clerk, you will be responsible for:
  • Obtaining competitive quotations for hotel requirements and ensuring the best products are sourced and purchased.
  • Managing the database of active local contracts and keeping supplier information current.
  • Ensuring adherence to quality procedures and standards while overseeing purchasing administration.
  • Maintaining a record of commitments for all budgets and updating senior managers.
  • Preparing month-end accounts reports accurately and on time.
  • Executing tasks as instructed by Hotel Management.

What Are We Looking For?
The ideal candidate will have:
  • Strong financial knowledge and the ability to work with budgets.
  • Good computer literacy with strong MS Excel skills.
  • Excellent time management and organization skills.

Preferred Qualifications:
  • Previous experience within the hotel/leisure sector.
  • Experience in a similar purchasing role.
  • Relevant degree in Finance/Accounting or related business discipline.

At Hilton, we believe our Team Members are at the heart of our success, working together to create remarkable hospitality experiences. If you are ready to join a team that values its employees while delivering outstanding service, apply today!

breifcase0-1 years

locationMakkah

27 days ago
Regional Sales Manager

Regional Sales Manager

📣 Job AdNew

Baazeem Trading Company

Full-time
Join Baazeem Trading Company as a Regional Sales Manager!

As a leading FMCG distribution company in Saudi Arabia, Baazeem Trading Company is looking for a dynamic and results-oriented Regional Sales Manager to join our team in the Riyadh Region. Established in 1978, we pride ourselves on our strong operational network and commitment to distributing high-quality consumer goods across the KSA, Middle East, and GCC regions.

Role Overview:
In this full-time, on-site position, you will be responsible for developing and executing effective sales strategies that meet our regional targets. Your role will include:
  • Managing and mentoring the sales team to maximize performance and growth.
  • Building strong relationships with clients and stakeholders.
  • Analyzing sales trends and preparing performance reports.
  • Identifying new opportunities to expand market reach and enhance customer satisfaction.
Key Qualifications:
The ideal candidate will have:
  • Proven experience in sales management, business development, and strategic planning.
  • Strong leadership, team management, and interpersonal skills.
  • Proficiency in data analysis, market research, and sales forecasting.
  • Excellent communication, negotiation, and presentation skills.
  • Familiarity with CRM software and sales performance tools.
  • A Bachelor’s degree in Business Administration, Marketing, or a related field (a Master’s degree is a plus).
  • A deep understanding of the FMCG market in Saudi Arabia and the GCC region.
  • The ability to work collaboratively in a fast-paced, team-oriented environment.
  • Fluency in both English and Arabic is preferred.

Join us at Baazeem Trading Company where we focus on innovation, accountability, and continuous improvement!

breifcase2-5 years

locationMakkah

4 days ago
Regional Sales Manager

Regional Sales Manager

📣 Job AdNew

Arabia Insurance Cooperative Co

Full-time
Join Arabia Insurance Cooperative Co as a Regional Sales Manager! We are seeking an enthusiastic and experienced professional to enhance our sales efforts across the Eastern and Western regions of Saudi Arabia. As a leader in the insurance sector, our mission is to provide exceptional services to our clients while expanding our clientele and ensuring company growth.

Job Purpose:
To develop, monitor, and support all sales teams by actively seeking and acquiring new clients while building strong relationships to ensure growth and enhance the company’s prestige.

Key Responsibilities:
  • Achieve Sales Manager targets and support teams in meeting their sales objectives.
  • Conduct field visits with team members to targeted clients.
  • Perform market research to build a database of potential clients.
  • Manage client relationships including after-sales service and policy premium collection.
  • Ensure adherence to risk and compliance requirements and continuously monitor their implementation.
  • Maintain strong customer relationships by regularly following up on client inquiries.
  • Provide accurate data for reporting to support sound decision-making.
  • Strictly comply with AICC policies and procedures.

Qualifications & Experience:
Education: Bachelor’s degree (BSc), IFCE Certification, insurance-related courses are recommended.
Experience: Minimum 5 years of proven experience in insurance sales.
Skills: Strong leadership, effective planning, knowledge of insurance plans, goal-oriented mindset, and excellent communication skills are essential.

Why Join Us? At Arabia Insurance, we value our employees and foster development opportunities. If you are ready to take on a challenging role in a dynamic environment, we encourage you to apply and become part of our mission to serve the Saudi community with high-quality insurance products.

breifcase2-5 years

locationMakkah

4 days ago
Executive Assistant

Executive Assistant

📣 Job AdNew

CONEXUS INTERNATIONAL RECRUITMENT

Full-time
Join a Leading Industrial Organization
Our client is a prominent industrial organization based in Saudi Arabia, committed to ensuring effective strategic planning and executive support across its operations. We are looking for an Executive Assistant to the President & CEO who will play a vital role in promoting the company’s business objectives through efficient coordination and administrative support.

Key Responsibilities
  • Strategic Planning: Facilitate and coordinate strategic planning processes, ensuring alignment with corporate objectives.
  • Work Coordination: Implement and monitor all initiatives related to the President & CEO’s Office in compliance with HR strategy.
  • Reporting and Work Scheduling: Prepare budgets and business plans, and manage reporting cycles for the President & CEO’s Office.
  • Office Administration: Develop and review administrative policies, ensuring their effectiveness and compliance with company standards.
  • External Relations: Represent the company and coordinate external interactions, ensuring regulatory compliance.
  • Office Management: Lead and develop staff within the office, ensuring strategy implementation and adherence to guidelines.
  • Governance & Committees: Prepare and follow up on Board Meetings and other key committee engagements.

Requirements
  • Bachelor’s degree in Business Administration, Management, Economics, or related field; Master’s is a plus.
  • 8-12 years of relevant experience in executive support or senior office management.
  • Proven skills working with C-level executives, budgeting, and strategic planning.
  • Strong strategic thinking, communication, and stakeholder management skills.
  • Fluency in English and Arabic is required, proficiency in MS Office is necessary.

What We Offer
  • Involvement in executive-level decision-making.
  • A strategic and impactful role within the organization.
  • Competitive compensation and benefits package.

breifcase2-5 years

locationMakkah

4 days ago
Telephone Exchange Operator

Telephone Exchange Operator

📣 Job AdNew

Rotana Hotels

Full-time
Join Our Team as a Telephone Operator!
We are currently looking for dynamic and self-motivated Front Office professionals to take their careers to the next level with Rotana Hotels.

Job Responsibilities:
  • Receive each guest call in a professional and friendly manner.
  • Maintain effective communication with all related departments to ensure smooth service delivery.
  • Handle every query in a polite and courteous manner and exceed guest expectations.
  • Ensure guests are greeted by name upon calling as per Rotana standards.
  • Maintain up-to-date knowledge of the hotel and local services.
  • Maintain awareness of guest profiles through the Opera guest profile system.
  • Complete management’s long-distance call vouchers and record them accurately.
  • Maintain the guest wake-up call sheet and deliver calls on time.
  • Ensure the proper operation of the switchboard for fast and efficient call transfers.
  • Take messages for guests and management as per required standards.

Skills and Qualifications:
  • Diploma/degree in hospitality management with relevant work experience.
  • Excellent written and verbal English communication skills.
  • Strong voice modulation abilities.
  • Computer literate; knowledge of Opera is a plus.

Candidate Profile:
The ideal candidate will be customer-driven and possess a proactive personality. You should work well under pressure in a fast-paced environment and thrive in a multicultural setting.

Key Competencies:
  • Understanding the Job
  • Taking Responsibility
  • Recognizing Differences
  • Customer Focus
  • Adaptability
  • Teamwork

breifcase2-5 years

locationMakkah

4 days ago