Office Manager Jobs in Saudi Arabia

Job Title: Administrative Assistant
Location: Riyadh - Kingdom of Saudi Arabia
Nationality Required: Saudi (Male/Female)

Job Description

The company is looking for a competent and organized Administrative Assistant to support daily administrative operations and contribute to accounting and human resources tasks. The candidate will be responsible for performing administrative duties and providing support in accounting data entry and human resources services to ensure efficient and effective workflow.

Key Responsibilities

• Performing daily administrative and office tasks to support workflow.

• Accurately entering accounting data and maintaining financial records and documents.

• Assisting in preparing invoices, reports, and filing accounting documents.

• Providing support for human resources tasks, including managing employee files, recruitment procedures, monitoring attendance, and archiving documents.

• Preparing administrative correspondence, reports, and letters.

• Organizing and maintaining documents and records according to company policies and procedures.

• Coordinating between different departments and supporting internal communication.

• Following up on office needs and general administrative tasks.

• Supporting management in organizing meetings and following up on operational tasks.

• Adhering to internal policies and procedures and maintaining confidentiality of information.

Qualifications and Requirements

• Saudi nationality is a mandatory requirement.

• Minimum of 3 years of experience in accounting data entry and/or human resources support services.

• Diploma or Bachelor's degree in Business Administration, Accounting, Human Resources, or any related field.

• Good knowledge of administrative procedures and office tasks.

• Proficiency in using Microsoft Office applications, especially Excel, Word, and Outlook.

• Experience with ERP, HRMS, or accounting systems is preferred.

• High organizational skills and attention to detail.

• Good communication skills in both Arabic and English.

• Ability to manage multiple tasks and work efficiently within a team.

Required Skills

• Accuracy, attention to detail, and computer proficiency.

• Time management and prioritization skills.

• Confidentiality and professionalism.

• Teamwork and problem-solving skills.

About the Role

W Hotels in Riyadh is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is crucial for the smooth operation of the housekeeping department. The role involves acting as a key liaison between various hotel departments and managing daily room status and assignments.

W Hotels aims to ignite travelers' curiosity and expand their worlds, fostering an environment that embraces new experiences and a ready-for-anything spirit. The company is known for reinventing luxury and operates under the Marriott International portfolio. If you are original, innovative, and eager for what's next, W Hotels welcomes you.

Key Responsibilities

• Run sold room reports and verify room status to identify discrepant rooms.
• Prioritize room cleaning based on operational needs and update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities and operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure vacant dirty rooms are cleaned within the necessary timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list.
• Complete all required Housekeeping paperwork accurately.
• Follow all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs effectively.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards set by the company.
• Develop and maintain positive working relationships with colleagues and other departments.
• Support the team to reach common goals and objectives.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time as required by the role.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is required.
• No supervisory experience is required for this position.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Familiarity with Engineering, Front Office, and Laundry department functions.
• Strong Communication skills, both verbal and written.
• Effective Teamwork and collaboration abilities.
• Demonstrated Problem-solving capabilities.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing the unique backgrounds of its associates and fostering an environment of inclusivity. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Riyadh Air (RX), headquartered in Saudi Arabia, is a new national airline focused on shaping the future of air travel and establishing the Kingdom as a global aviation and trade hub. As a digitally native airline connecting the Kingdom to over 100 destinations, we are seeking a dynamic and results-driven Airport Manager to oversee our airport operations at our East/South East Asia outstations. This role requires hands-on leadership, strategic planning, and operational oversight to ensure seamless day-to-day performance and uphold our commitment to safety, service quality, and operational excellence across our network.

The Airport Manager will be the accountable leader for managing ground handling operations, ensuring regulatory compliance, enhancing guest experience, and fostering strong stakeholder relations to support the airline's business objectives. This position involves leading teams, liaising with partners, and ensuring the smooth execution of daily operations.

Key Responsibilities

• Oversee day-to-day airport operations, including passenger services, ramp, check-in, baggage, lounge, and ticketing, ensuring they are conducted in a safe, timely, and cost-effective manner.
• Ensure adherence to all relevant regulations and operational Standard Operating Procedures (SOPs).
• Drive improvements in guest experience across all airport touchpoints.
• Maintain sound relations with all stakeholders, including customs, immigration, airport operators, and other key authorities.
• Represent Riyadh Air at Airport Consultative Committee (ACC) meetings, airport committees, and regulatory forums.
• Lead and develop the airport team, including frontline leaders and customer service staff, fostering high performance, motivation, and adherence to grooming standards.
• Uphold safety, service quality, and operational excellence across the network.
• Contribute to strategic planning and operational oversight to ensure seamless performance.

Qualifications and Requirements

• A degree qualification is required.
• A minimum of 8 years of progressive experience in Airport or Ground Operations.
• At least 5 years of supervisory experience at Tier 1 or Tier 2 global airports.
• Proven track record in managing airport operations, including passenger services, ramp operations, baggage handling, and load control.
• Experience in station start-up or launch operations is highly desirable.

Required Skills

• Airport Operations
• Ground Handling Operations
• Guest Experience Management
• Stakeholder Relations
• Operational Excellence
• Safety Management
• Service Quality Management
• Passenger Services
• Ramp Operations
• Baggage Handling
• Ticketing
• Regulatory Compliance
• Team Leadership
• Strategic Planning
• Load Control
• Station Start-up
• Launch Experience

Work Environment and Details

This is a full-time position. The role is based in East/South East Asia, overseeing operations for Riyadh Air outstations. The company is Riyadh Air, and the job title is Airport Manager (East/South East Asia).

About the Role

Stella Stays is a hospitality brand focused on creating tech-driven, well-designed living spaces that are bookable online and ready for immediate occupancy. The company is expanding its operations in the MENA region with a modern approach to traditional hospitality models. As an Operations Specialist in Riyadh, you will play a key role in ensuring the efficient and smooth operation of Stella Stays properties, maintaining high standards, and contributing to a positive guest experience.

This position is central to daily operations, involving the implementation of property management strategies and oversight of all property activities to ensure they meet the highest standards. This is an opportunity for individuals who are driven, thrive in a fast-paced growth environment, and aim to make a significant contribution to a developing company.

Key Responsibilities

• Address and resolve guest concerns and issues promptly to ensure a high level of guest satisfaction.
• Be available to respond to emergencies, prioritizing guest safety and well-being.
• Prepare and distribute operational reports, responding to all requests in a timely manner.
• Manage daily property operations, including budget oversight and adherence to project timelines.
• Ensure all assigned tasks are completed within the agreed-upon Service Level Agreements (SLAs).
• Maintain accurate and up-to-date operational records on a daily basis.
• Coordinate with approved service providers for maintenance, renovations, and repairs, which includes obtaining quotes, overseeing work execution, and managing costs within budget.
• Understand the functions of various service providers to facilitate seamless operational workflows.
• Contribute to achieving budgetary goals by identifying and implementing cost-effective solutions.
• Enhance guest satisfaction through effective communication and problem-solving.
• Identify opportunities for process improvements and increased operational efficiency.
• Develop and maintain strong relationships with suppliers to ensure reliable service delivery and smooth operations.

Qualifications and Experience

• Possess 2-5 years of experience in operations or facilities management.
• Have a solid background in property management and overseeing daily operational activities.
• Demonstrate proven experience in managing maintenance and renovation projects, including working with third-party suppliers.
• Be proficient in using the Microsoft Office Suite and other relevant operational tools.

Required Skills

• Excellent communication and interpersonal abilities.
• Demonstrated leadership capabilities.
• Proficiency in budget management and financial oversight.
• Expertise in property management principles and operational workflows.
• Strong negotiation skills.
• Competence in using Microsoft Office Suite and other relevant software applications.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in operations or facilities management, with a focus on property management and supplier coordination.

About the Role

Bayut KSA, a leading property portal in the Kingdom of Saudi Arabia and part of the Dubizzle Group, is seeking an Assistant Manager - Sales Operation. This role is instrumental in the end-to-end execution of post-sale transaction operations, ensuring payment verification, documentation compliance, Sale & Purchase Agreement (SPA) control, and revenue readiness. The objective is to enable predictable revenue recovery and facilitate smooth transaction closures while providing excellent internal and external customer support. This position is a vital part of the centralized Sales Operations function, requiring close collaboration with Sales, Commercial, Finance, Developers, and Customer Support teams. The Assistant Manager will also be responsible for managing and guiding associate-level team members.

Key Responsibilities

• Oversee the receipt and verification of customer payments, ensuring payment proofs are complete, legitimate, and submitted within defined timelines.
• Coordinate with the Finance department for payment confirmation and reconciliation, and track payment-related Service Level Agreements (SLAs), escalating any delays or discrepancies.
• Review and verify booking forms for accuracy and completeness, ensuring alignment between booking forms, CRM records, and payment details.
• Coordinate the issuance, receipt, and verification of Sale & Purchase Agreements (SPAs), ensuring SPA details precisely match system records and booking data.
• Maintain proper documentation logs and audit trails, and track SPA issuance status for all applicable transactions.
• Support revenue recognition readiness by ensuring transactions meet all documentation and verification criteria, and coordinate with Finance on invoice eligibility and supporting documentation.
• Prepare and maintain transaction visibility reports, including DP vs SPA aging and Verified Closed Won status.
• Liaise effectively with Sales, Documentation, Finance, and Developer teams for transaction follow-ups, SPA execution, invoicing, and reporting.
• Support internal sales teams by providing assistance through an Ops/Sales Ops hotline for transaction-related queries.
• Assist in customer-facing support related to transaction execution, documentation, and complaints, and coordinate the resolution of transaction-related issues.
• Ensure strict compliance with approved policies, Standard Operating Procedures (SOPs), and workflows.
• Identify execution gaps, bottlenecks, or recurring issues, and proactively suggest process improvements.
• Support the implementation of system-driven controls and CRM adoption.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Operations Management, Finance, or a related field.
• 5-7 years of experience in Operations, Sales Operations, or Transaction Management.
• Prior experience working in post-sale execution or documentation-heavy roles is highly desirable.
• Experience in real estate operations, particularly within the KSA / GCC real estate environment, is preferred.
• Strong understanding of transaction workflows, payment verification, and documentation handling.
• Ability to manage SPAs and complex documentation processes.
• Proficiency in reporting and dashboard preparation using tools like Excel and CRM systems.
• High attention to detail and a strong follow-up and ownership mindset.
• Ability to coordinate effectively across multiple teams.
• Comfortable working with CRMs and internal systems.
• Strong MS Excel / Google Sheets skills.
• Professional proficiency in English.
• Arabic language proficiency is preferred.
• Demonstrated adaptability, integrity, and strong organizational skills.

Required Skills

• Sales Operations
• Transaction Management
• Payment Verification
• Documentation Handling
• SPA Management
• Reporting
• MS Excel / Google Sheets
• CRMs
• Attention to Detail
• Coordination
• Adaptability
• Integrity
• Organization
• Communication

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Bayut KSA operates in a high-performing and fast-paced work environment. The role requires close collaboration with various internal teams and external stakeholders, including developers and customers.

We are seeking a highly organized and proactive Secretary to manage administrative operations and support our team. This role involves efficiently handling correspondence, scheduling appointments, and maintaining organized filing systems. The ideal candidate will possess excellent communication skills and a keen eye for detail to ensure smooth daily operations.

Key Responsibilities:
* Manage and maintain calendars, schedule meetings, and coordinate appointments.
* Handle incoming and outgoing mail, emails, and phone calls.
* Prepare documents, reports, and presentations.
* Organize and maintain physical and digital filing systems.
* Provide general administrative support to the team.

About the Role

JLL is seeking a Senior Workplace Manager to join our team in Riyadh. This role focuses on shaping and leading workplace environments designed to empower individuals and organizations. The Senior Workplace Manager will be responsible for the strategic planning, operational oversight, and continuous optimization of corporate workplaces across multiple locations, ensuring alignment with business objectives and enhancing employee experience and operational efficiency.

As a key liaison, you will collaborate with clients, corporate real estate experts, and internal JLL teams to deliver high-quality workplace services. The position is integral to fostering supportive, productive, and inspiring environments that contribute to JLL's mission.

Key Responsibilities

• Oversee daily operations of workplace and facilities management, including maintenance, security, cleaning services, and vendor management across assigned locations.
• Manage a range of workplace services such as reception, mail distribution, catering, and event coordination to ensure a positive employee experience.
• Lead, mentor, and develop a team of workplace coordinators, facility technicians, and administrative staff.
• Ensure adherence to all health, safety, and regulatory requirements, maintaining consistent standards and operating procedures.
• Develop and manage workplace services budgets, monitor expenses, and identify opportunities for cost optimization.
• Collaborate with corporate real estate subject matter experts, including those involved in transaction management and occupancy planning.
• Conduct space utilization analyses and lead workplace transformation initiatives, such as hybrid work models, space reconfigurations, and technology integration.
• Partner with Human Resources, IT, Procurement, and senior leadership teams to foster collaboration.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Facilities Management, or a related field.
• A minimum of 7 to 10 years of progressive experience in workplace or facilities management, with at least 3 years in a senior supervisory capacity.
• Demonstrated success in managing multi-site workplace operations and delivering high-quality service across diverse locations.
• Strong understanding of health, safety, and regulatory compliance in corporate settings.
• Proven financial management acumen, including budgeting, cost control, and financial reporting.
• Substantial project management experience, with a track record of leading complex workplace initiatives.
• Exceptional communication and stakeholder management skills, including engagement with executive-level stakeholders.
• Proficiency in workplace and facility operations.
• Experience in vendor management and fostering positive employee experience.
• Strong ability in team leadership and driving collaboration.
• Expertise in space utilization analysis and leading workplace transformation projects.
• Familiarity with hybrid work models and technology integration within workplaces.
• Proficiency in data analysis and reporting tools.
• Experience in change management, particularly supporting transitions to hybrid work and new working methodologies.

Required Skills

• Workplace Operations
• Facility Operations
• Vendor Management
• Employee Experience
• Team Leadership
• Health and Safety Compliance
• Budget Management
• Cost Optimization
• Corporate Real Estate
• Space Utilization Analysis
• Workplace Transformation
• Hybrid Work Models
• Technology Integration
• Collaboration
• Project Management
• Stakeholder Management
• Data Analysis
• Change Management

Work Environment and Additional Information

This is a full-time position for a Senior Workplace Manager at JLL, located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. Preferred qualifications include professional certification such as FMP or equivalent, advanced knowledge of workplace technology platforms and space management software, and experience with sustainability initiatives, LEED standards, or corporate real estate strategies.

We are looking for an outstanding administrative leader with experience in managing medical centers, capable of leading teams and achieving operational and financial goals while ensuring an exceptional patient experience.

About the Role:
The Branch Manager will oversee the daily operational activities of the medical center, lead the medical and administrative team, monitor performance and achieve operational and financial targets, ensure the provision of high-quality health services that achieve patient satisfaction, apply approved policies and procedures, submit periodic reports to senior management, and contribute to service development, improving the patient experience, and supporting the branch's growth and expansion plans.

Requirements:
• Bachelor's degree in Hospital Management, Business Administration, or a related field in health sciences.
• At least 5 years of experience in the health sector.
• At least 2 years of supervisory or managerial experience.
• Strong leadership and communication skills.
• Knowledge of health regulations and laws in the Kingdom.

Benefits:

 Competitive salary.
• Professional training and development.
• Growth and career advancement opportunities.

About the Role

The Oasis International and National Learning Schools (LOINS) are committed to fostering academic excellence and innovation, providing a stimulating environment that inspires curiosity and a lifelong love of learning. We strive to empower students with the skills necessary to succeed in a changing world, with a focus on the values of inclusivity, integrity, and enabling every student to reach their full potential. We are currently seeking a dedicated and experienced Logistics Manager and Activities Coordinator to join our team in Riyadh, Saudi Arabia. This full-time, on-site role is essential for ensuring the smooth operation of the school's daily logistics and the successful execution of its diverse activities.

Key Tasks and Responsibilities

• Oversee daily logistics operations, including procurement, inventory management, and supply chain coordination.
• Develop and implement effective logistical planning to ensure the smooth running of school activities and operations.
• Collaborate with school leadership to plan and execute extracurricular and co-curricular activities.
• Ensure all planned events align with the institution's values and standards of excellence.
• Manage external suppliers, negotiating and securing cost-effective solutions.
• Build and maintain positive relationships with key stakeholders, including suppliers and internal departments.

Qualifications and Experience Required

• Proven ability to coordinate multiple tasks and activities simultaneously.
• Ability to work collaboratively within a team environment and with external suppliers.
• Proficiency in English is essential.
• Experience ranging from 5-10 years.
• A Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.
• Experience in the education sector or event management is a plus.

Technical and Soft Skills

• Strong experience in logistics management and supply chain management.
• Proficiency in procurement and inventory management practices.
• Excellent customer service and communication skills.
• Attention to detail with strong organizational and planning abilities.
• Proficiency in relevant logistics and inventory management software and tools.
• Proficiency in Arabic is a plus.

Work Environment and Location

This is a full-time position requiring on-site presence. The workplace is located in Riyadh, Saudi Arabia.

About the Role

Deloitte & Touche ME, a leading tax advisor and consultancy organization in the GCC region, is seeking a ServiceNow Operations Manager to join its Technology Strategy & Transformation practice in Riyadh, Saudi Arabia. This role offers the opportunity to build a career within a large professional services firm, contributing to projects focused on business growth and transformation. Within Deloitte, you will leverage your expertise in ServiceNow to play a key role in business planning, growth, and structure, translating business understanding into deliverable solutions. The firm is committed to making a significant impact by serving clients with insights, solving complex challenges, and unlocking sustainable growth, while fostering an inclusive and collaborative culture.

As part of the ServiceNow team, you will define engagement impacts on broader business objectives, lead projects with strategic direction, and develop deep sector expertise. You will contribute to developing and marketing intellectual capital, recommend innovative approaches to data analysis and problem-solving, and identify opportunities for value-generating initiatives. This role requires a proactive approach to client engagement, acting as a trusted advisor and managing challenging situations with composure. You will also participate in proposal development, utilize a global networking approach, and articulate informed opinions on leading-edge technologies and their impact on emerging business models.

Key Responsibilities

• Define how engagements impact broader business objectives and foster a team environment that promotes accountability for meeting engagement objectives.
• Lead projects and provide strategic direction across accounts to ensure a superior client experience.
• Build deep sector expertise and manage engagements across accounts within a chosen industry/sector.
• Lead initiatives for the development and marketing of intellectual capital in a chosen sector.
• Recommend new and innovative approaches to data analysis and problem-solving to derive meaningful conclusions.
• Develop new ideas that challenge conventional thinking and identify opportunities where others may not.
• Focus clients on value-generating initiatives to accelerate change and identify metrics for performance monitoring against corporate goals.
• Maintain an understanding of a client’s business and financial situation, and the financial impacts of proposed solutions.
• Manage and advance client relationships beyond immediate engagement needs, acting as a trusted advisor and prioritizing client interactions.
• Manage challenging situations and diffuse escalated situations calmly by controlling personal emotions and recognizing emotions in others.
• Participate in and lead aspects of the proposal development process, assembling pursuit teams with the necessary skillsets.
• Adopt a global approach to networking, building eminence, and assembling teams to best serve clients.
• Articulate informed opinions on leading-edge technologies and their impact on emerging business models.
• Lead the design of the client’s ServiceNow strategy and operating model, ensuring alignment between business and IT strategy.
• Stay current on emerging trends and technologies within the ServiceNow space to drive innovative solutions, improve user experience, and enhance IT service delivery.
• Lead architecture components to design the client’s architecture blueprint across various layers, leveraging ServiceNow’s product suite.
• Understand clients' baseline architecture and develop roadmaps identifying business impact/benefit.
• Anticipate and articulate broader organizational implications of proposed IT recommendations.
• Lead the development and automation of IT processes to generate efficiencies.
• Lead a team to develop a robust ServiceNow implementation and define integration points with the broader business.
• Act as a role model, embracing and living Deloitte's purpose and values.
• Contribute to building the talent pipeline, creating an attractive talent experience that develops and retains top talent.
• Create opportunities to drive impact, anticipate client needs, and deliver superior results by leveraging individual strengths to build high-performing teams.
• Serve as a counselor and coach, provide input into the firm’s staffing process, and participate in staff recruitment and retention activities.
• Build deep relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals, aligning the team and setting priorities.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Establish a strong leadership brand and inspire followership through passion, integrity, and appreciation of others.

Qualifications and Requirements

• 10+ years of ServiceNow or relevant consulting or industry experience.
• Experience in the ServiceNow Sales cycle.
• Business development experience and comfort in meeting with and presenting to CxO and VP levels.
• Experience managing large, complex projects with 12+ resources within a consulting environment, with a vendor, or within an enterprise IT team.
• Industry expertise in Public Sector, Energy & Resources, FSI, or TMT, with proven experience delivering ServiceNow strategy, operating model, and/or EA projects into these sectors.
• An undergraduate degree in Economics, Business Administration, Finance, or Industrial Engineering; an MBA or a relevant Master’s degree is a plus.
• Good command of written and spoken English; Arabic is a plus.
• Excellent knowledge in MS Office applications, especially PowerPoint, Word, and Excel.
• Ability to handle multiple tasks and responsibilities in a deadline-oriented environment with flexible work hours.

Required Skills and Competencies

• ServiceNow expertise
• Consulting and advisory skills
• Talent management standards
• Technology Strategy & Transformation
• Business Strategy development
• Operations management
• Financial acumen
• People Management
• Technology understanding
• Data Analysis and Problem Solving
• Client Relationship Management
• Proposal Development
• Networking capabilities
• Knowledge of Leading Edge Technologies
• ServiceNow Strategy and Operating Model Design
• IT Strategy Alignment
• Understanding of Emerging Trends and Technologies
• User Experience Improvement
• IT Service Delivery Enhancement
• Architecture Design and Roadmap Development
• IT Process Automation
• Integration Points Definition
• Leadership and Team Building
• Talent Development
• Client Needs Anticipation
• Influencing Style
• Strategic Vision Translation
• Disruptive Trends Analysis
• Continuous Improvement mindset
• Leadership Brand Building
• Digital Transformation and Enterprise Software Implementation
• Familiarity with methodologies such as PMP, TOGAF, Zachman, Lean, Six Sigma, BPR techniques, and implementation methodologies.
• ServiceNow mainline accreditations, including ServiceNow Certified Master Architect or ServiceNow Certified Technical Architect.

Work Environment and Additional Information

This full-time role is based in Riyadh, Saudi Arabia. The position requires a Saudi National. A willingness to travel 80 - 100% of the time is expected. Competencies are required in one or more of the following areas: ServiceNow Strategy, Digital Transformation, and Enterprise software Implementation.

About the Role

Riyadh Air (RX), headquartered in Riyadh, Saudi Arabia, is establishing itself as a new national airline focused on shaping the future of aviation and enhancing the Kingdom's position as a global hub for trade and travel. As a digitally native airline, Riyadh Air plans to connect the Kingdom to over 100 destinations. We are seeking an experienced aviation logistics leader to join our team as the Manager AOG Desk. This role is central to ensuring aircraft are returned to service promptly and safely by leading Aircraft on Ground (AOG) Desk operations and overseeing spare-parts recovery activities.

Core Responsibilities

The Manager AOG Desk will be responsible for end-to-end AOG coordination, which includes parts sourcing, logistics execution, and managing supplier escalations. A key aspect of this role involves providing real-time communication to stakeholders during operational disruptions. In a high-pressure, time-critical environment, you will prioritize multiple concurrent AOG events, allocate resources effectively, and ensure strict adherence to approved sourcing channels, policies, and procedures. This position requires close collaboration with engineering, maintenance, procurement, logistics providers, and suppliers to achieve rapid and reliable recovery outcomes.

Performance and Improvement

You will define and monitor AOG performance metrics, conduct post-event reviews, and drive continuous improvement initiatives aimed at reducing repeat events, shortening recovery times, and enhancing overall spare-parts readiness. Contribution to AOG budgeting and forecasting, aligned with fleet growth and operational demand, is also a significant part of this role. The ultimate goal is to ensure operational resilience, maintain schedule integrity, and guarantee aircraft availability.

Qualifications and Experience

We are looking for candidates with a degree qualification and a minimum of 7 years of experience leading airline spares, AOG, or logistics teams. Demonstrated exposure to operational control or airline operations environments is essential. You should possess strong hands-on experience managing AOG spare-parts recovery under time-critical conditions, along with proven experience in supplier escalation and logistics execution in similar demanding situations. A solid understanding of inventory control, materials planning, and logistics systems is required, as is experience with compliance-driven processes.

Required Skills and Capabilities

• Ability to make sound decisions under pressure.
• Capability to manage complex, competing priorities.
• Clear communication with senior stakeholders.
• Strong leadership, coordination, and continuous improvement capabilities.
• Proficiency in aviation logistics, spare-parts recovery, and AOG coordination.
• Expertise in parts sourcing, logistics execution, and supplier escalation.
• Skills in prioritizing concurrent AOG events and effective resource allocation.
• Knowledge of compliance with sourcing channels, policies, and procedures.
• Experience in coordinating with engineering, maintenance, procurement, logistics providers, and suppliers.
• Competence in AOG performance metrics management and post-event reviews.
• Experience with AOG budgeting and forecasting.
• Ability to ensure operational resilience, schedule integrity, and aircraft availability.

Job Details

This is a full-time position for the role of Manager AOG Desk at Riyadh Air. The role is based in Riyadh, Riyadh Region. The company requires a minimum of 10 years of relevant experience for this position.

We are looking for an experienced hotel manager to lead hotel operations and enhance guest experience. Your responsibilities will include overseeing all hotel departments, managing staff, and ensuring operational and financial goals are met. The candidate must have strong leadership skills and the ability to make strategic decisions.

**Tasks and Responsibilities:**

* Lead and guide work teams in all hotel departments.
* Develop and implement strategies to increase customer satisfaction and revenue.
* Manage budgets and resources efficiently to ensure profitability.
* Ensure compliance with the highest standards of quality and service.
* Resolve customer complaints effectively and quickly.

About the Role

ACOUSTIEG, a leader in acoustic treatment and sound isolation founded in 2018, is seeking a Branch Operations & Customer Experience Manager to join its team in Saudi Arabia. This role is integral to driving operational improvements and enhancing customer satisfaction across various sectors including healthcare, education, residential, and commercial projects. The position requires a professional dedicated to solving challenges that impact communities and contributing to the company's growth.

The Branch Operations & Customer Experience Manager will be responsible for the daily operations of a branch, ensuring a high standard of customer experience, and supporting business development. Success in this role requires a combination of strong operational management, a focus on customer service, and commercial awareness, balancing efficient execution with performance objectives.

Key Responsibilities

• Manage all facets of branch operations to ensure efficient and smooth daily execution.
• Oversee and improve the customer experience, maintaining consistent high standards of service quality.
• Monitor the order flow process from initiation to delivery, ensuring timely and accurate fulfillment.
• Contribute to revenue growth by optimizing operational efficiency and identifying areas for improvement.
• Coordinate effectively with various internal teams to ensure alignment and facilitate collaboration.
• Proactively identify operational gaps and implement continuous process improvements to enhance performance and customer satisfaction.

Qualifications and Requirements

• Proven experience in operations, customer service, or branch management.
• Demonstrated strong leadership and organizational skills.
• Ability to effectively manage multiple responsibilities simultaneously in a demanding environment.
• Experience working within fast-paced operational settings.
• Strong communication skills in English.

Required Skills

• Operations Management
• Customer Service Excellence
• Branch Management
• Leadership and Team Management
• Organizational and Planning Skills
• Effective Communication

Work Environment and Details

This is a full-time position. The role requires 5-10 years of experience. The primary locations for this role are Riyadh and Dammam, Saudi Arabia.