Customer Services Jobs in Jeddah

More than 49 Customer Services Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Wajjad

Full-time
Join Our Team as a Customer Service Specialist!
Wajad Company, a leader in technological development in Saudi Arabia, is looking for a dedicated and customer-oriented Customer Service Specialist to join our team in Jeddah. This is a fantastic opportunity for individuals who are eager to ensure customer satisfaction and manage inquiries effectively.

Key Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and messaging platforms.
  • Understand company services thoroughly to guide and educate customers accurately.
  • Resolve customer complaints efficiently while maintaining a positive tone and professional demeanor.
  • Maintain detailed records of customer interactions using CRM systems.
  • Coordinate internally with relevant departments to ensure timely and complete service delivery.
  • Follow up with customers to ensure issues are resolved and satisfaction is achieved.
  • Monitor recurring inquiries and suggest improvements to enhance service quality.

Requirements:
  • Diploma or Bachelor’s degree in Business Administration, Communication, or related field.
  • Minimum of 1 year experience in a customer service or client-facing role.
  • Excellent communication and problem-solving skills.
  • Fluent in Arabic and proficient in English.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office and CRM software.

What We Offer:
  • Growth opportunities.
  • Supportive work environment and professional development programs.
  • Continuous training to enhance customer service and communication skills.

breifcase0-1 years

locationJeddah

7 days ago
Host

Host

📣 Job Ad

The First Group Hospitality

Full-time
Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:
  • Welcome guests with a friendly and courteous attitude upon arrival.
  • Manage reservations through the hotel system or reservation platforms.
  • Maintain an accurate waitlist and provide guests with wait times when necessary.
  • Escort guests to their tables and present menus.
  • Communicate guest preferences, special occasions, or dietary needs to the service team.
  • Coordinate table turnover with servers to optimize seating efficiency.
  • Monitor restaurant entrance and maintain an organized reception area.
  • Ensure menus are clean, up to date, and stocked at the host station.
  • Handle guest inquiries and resolve minor complaints in a professional manner.
  • Support restaurant team with administrative or side duties as assigned.
  • Maintain high grooming standards in line with the resort’s image.
  • Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:
  • Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
  • Excellent interpersonal and communication skills.
  • Professional appearance and demeanor.
  • Comfortable working in a fast-paced, high-volume environment.
  • Proficiency in English (additional languages are a plus).
  • Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

breifcase0-1 years

locationJeddah

10 days ago
Host

Host

📣 Job Ad

ibis, ibis Styles, ibis budget

Full-time
Join Our Team as a Restaurant Host/Hostess at ibis!
Are you passionate about providing exceptional service? We are looking for a dedicated and friendly Host/Hostess who will be the first and last point of contact for our restaurant guests. In this role, you'll help create a memorable dining experience for our visitors and ensure smooth operations.

Key Responsibilities:
  • Greet and welcome guests in a courteous and professional manner.
  • Manage seating charts, waitlists, and reservations.
  • Coordinate table assignments and guest flow with the service team.
  • Provide accurate wait times and communicate clearly with guests.
  • Manage and close guest checks accurately, including handling payments.
  • Maintain a clean, organized host station and entrance area.
  • Answer phone calls and respond to guest inquiries about reservations, hours, and menus.
  • Provide basic assistance or information about the hotel when requested.
  • Support the team during peak periods with flexibility and positivity.

Qualifications:
  • Previous experience in a host/hostess, front desk, or customer-facing role preferred.
  • Strong communication and interpersonal skills with a friendly demeanor.
  • Ability to multitask and remain calm under pressure.
  • Basic math skills for handling payments and billing.
  • Excellent organizational skills and attention to detail.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Our Commitment to Diversity & Inclusion: We welcome diverse talents and strong ambition in our company culture.
Start your journey with us at ibis today!

breifcase0-1 years

locationJeddah

10 days ago
Host

Host

📣 Job Ad

The First Group Hospitality

Full-time
Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:
  • Welcome guests with a friendly and courteous attitude upon arrival.
  • Manage reservations through the hotel system or reservation platforms.
  • Maintain an accurate waitlist and provide guests with wait times when necessary.
  • Escort guests to their tables and present menus.
  • Communicate guest preferences, special occasions, or dietary needs to the service team.
  • Coordinate table turnover with servers to optimize seating efficiency.
  • Monitor restaurant entrance and maintain an organized reception area.
  • Ensure menus are clean, up to date, and stocked at the host station.
  • Handle guest inquiries and resolve minor complaints in a professional manner.
  • Support restaurant team with administrative or side duties as assigned.
  • Maintain high grooming standards in line with the resort’s image.
  • Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:
  • Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
  • Excellent interpersonal and communication skills.
  • Professional appearance and demeanor.
  • Comfortable working in a fast-paced, high-volume environment.
  • Proficiency in English (additional languages are a plus).
  • Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

breifcase0-1 years

locationJeddah

10 days ago
Host

Host

📣 Job Ad

ibis, ibis Styles, ibis budget

Full-time
Join Our Team as a Restaurant Host/Hostess at ibis!
Are you passionate about providing exceptional service? We are looking for a dedicated and friendly Host/Hostess who will be the first and last point of contact for our restaurant guests. In this role, you'll help create a memorable dining experience for our visitors and ensure smooth operations.

Key Responsibilities:
  • Greet and welcome guests in a courteous and professional manner.
  • Manage seating charts, waitlists, and reservations.
  • Coordinate table assignments and guest flow with the service team.
  • Provide accurate wait times and communicate clearly with guests.
  • Manage and close guest checks accurately, including handling payments.
  • Maintain a clean, organized host station and entrance area.
  • Answer phone calls and respond to guest inquiries about reservations, hours, and menus.
  • Provide basic assistance or information about the hotel when requested.
  • Support the team during peak periods with flexibility and positivity.

Qualifications:
  • Previous experience in a host/hostess, front desk, or customer-facing role preferred.
  • Strong communication and interpersonal skills with a friendly demeanor.
  • Ability to multitask and remain calm under pressure.
  • Basic math skills for handling payments and billing.
  • Excellent organizational skills and attention to detail.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Our Commitment to Diversity & Inclusion: We welcome diverse talents and strong ambition in our company culture.
Start your journey with us at ibis today!

breifcase0-1 years

locationJeddah

10 days ago
Receptionist

Receptionist

📣 Job Ad

Azad Properties

Full-time
Receptionist – Tamheer Programme
Join Azad Property as a Receptionist through the Tamheer Programme and embark on a professional journey in office administration. This unique opportunity allows recent graduates to gain valuable real-world office experience and become an integral member of our supportive team.

Key Responsibilities:
  • Welcome visitors, clients, and guests, ensuring a professional and hospitable experience.
  • Manage incoming calls, emails, and enquiries accurately and courteously.
  • Coordinate visitor registration and maintain the reception area.
  • Assist with scheduling, organizing deliveries, and supporting daily office logistics.
  • Handle incoming and outgoing correspondence and provide administrative support as required.
  • Ensure confidentiality and security of all information handled at the reception desk.
  • Contribute to a respectful and collaborative office culture that reflects Azad Property’s values.

Essential Qualifications & Requirements:
  • Recently completed a Bachelor’s degree or equivalent in Business Administration or a related field.
  • Must be a Saudi National eligible for the Tamheer Programme.
  • Excellent interpersonal and communication skills in Arabic and English.
  • Strong organizational and time management skills.

What We Offer:
  • Mentorship from experienced professionals.
  • Opportunities for career development.
  • A welcoming team culture that values diversity and respect.

If you are ready to launch your office administration career with Azad Property, we invite you to submit your application including your CV and a cover letter describing your motivation to join our team.

breifcase0-1 years

locationJeddah

10 days ago
Receptionist

Receptionist

📣 Job Ad

Azad Properties

Full-time
Receptionist – Tamheer Programme
Join Azad Property as a Receptionist through the Tamheer Programme and embark on a professional journey in office administration. This unique opportunity allows recent graduates to gain valuable real-world office experience and become an integral member of our supportive team.

Key Responsibilities:
  • Welcome visitors, clients, and guests, ensuring a professional and hospitable experience.
  • Manage incoming calls, emails, and enquiries accurately and courteously.
  • Coordinate visitor registration and maintain the reception area.
  • Assist with scheduling, organizing deliveries, and supporting daily office logistics.
  • Handle incoming and outgoing correspondence and provide administrative support as required.
  • Ensure confidentiality and security of all information handled at the reception desk.
  • Contribute to a respectful and collaborative office culture that reflects Azad Property’s values.

Essential Qualifications & Requirements:
  • Recently completed a Bachelor’s degree or equivalent in Business Administration or a related field.
  • Must be a Saudi National eligible for the Tamheer Programme.
  • Excellent interpersonal and communication skills in Arabic and English.
  • Strong organizational and time management skills.

What We Offer:
  • Mentorship from experienced professionals.
  • Opportunities for career development.
  • A welcoming team culture that values diversity and respect.

If you are ready to launch your office administration career with Azad Property, we invite you to submit your application including your CV and a cover letter describing your motivation to join our team.

breifcase0-1 years

locationJeddah

10 days ago