Customer Services Jobs in Jeddah

• Respond to customer inquiries and provide accurate, clear information.
• Handle complaints, document them, and escalate complex cases when necessary.
• Follow up on requests to ensure resolution and customer satisfaction.
• Update customer data and accurately record notes in the system.
• Adhere to quality standards and response time requirements (SLA).

• No prior experience required; suitable for entry-level candidates.
• Good computer skills (email, data entry, MS Office).
• Excellent speaking and writing skills in Urdu, French, Malay, and Turkish.

Receptionest with photo shooting skills and social media management skills

• Answer, record, and process all guest requests and questions through various communication channels.
• Operate the telephone switchboard and direct calls to appropriate extensions.
• Log guest requests and follow up to ensure successful resolution.
• Provide clear information about room features and property amenities.
• Assist guests with room service orders and internet access.
• Maintain a professional appearance and comply with company policies.

• Education: High school diploma or *** equivalent.
• No prior related work or supervisory experience required.
• License or certification is not needed.

• Contact patients by phone to introduce and enroll them in the My Care program.
• Follow up on scheduled appointments and assist patients with rescheduling if needed.
• Answer patient inquiries related to the My Care program and its benefits.
• Coordinate with clinical and administrative teams to ensure smooth service delivery for enrolled patients.
• Submit daily reports to the supervisor including registration numbers, no-shows, and patient feedback.
• Deliver a compassionate and supportive experience that strengthens patient loyalty.
• Accurately document all patient data, interactions, and notes in the system.

• High school diploma required (Diploma or Bachelor's degree preferred).
• Previous experience in customer service or healthcare coordination is preferred.

• Proficiency in Arabic (spoken and written), English is preferred.
• Basic computer and data entry skills.
• Excellent communication skills and the ability to build positive relationships with patients.
• Strong organizational and follow-up skills.
• Compassionate and patient-centered approach.

• Receive payments (cash, card, and other methods) and issue receipts.
• Handle daily cash transactions and ensure accuracy in records.
• Reconcile cash with financial records and bank statements.
• Prepare and deposit cash in accordance with company procedures.
• Monitor cash register balances and report any discrepancies.
• Maintain proper documentation and ensure secure handling of funds.
• Support daily financial operations and reporting.

• 1–2 years of experience in cash handling or cashier roles.
• Strong numerical and attention-to-detail skills.
• Ability to handle transactions accurately and efficiently.
• Good communication and teamwork skills.
• Fluency in Arabic & English.

• Greet visitors and respond promptly to inquiries with professionalism.
• Provide accurate information on services, facilities, directions, and policies.
• Identify visitor needs and direct them to the appropriate resources.
• Maintain knowledge of current events and service updates.
• Handle complaints or concerns and escalate issues as necessary.
• Monitor customer flow and assist with crowd management.
• Maintain a clean and organized help desk.
• Keep daily logs of interactions and provide feedback for service improvement.
• Support emergency protocols as directed.

• Strong verbal communication skills in Arabic and English.
• Excellent problem-solving abilities and interpersonal skills.
• Ability to manage multiple queries under pressure.
• Professional appearance and demeanor.
• Proficiency in basic computer applications.

• We are seeking a dynamic Sales Representative to join our team and drive revenue growth through identifying new business opportunities and building strong client relationships. The ideal candidate will be responsible for presenting product offerings to potential customers, negotiating contracts, conducting market research to understand customer needs, and consistently meeting or exceeding monthly sales targets. This role requires excellent communication skills, a proven track record in sales performance, and the ability to work independently while collaborating effectively with cross-functional teams to ensure customer satisfaction and retention.

• Submitting periodic progress reports on the strategic plans and operations of the Patient Experience Unit.
• Handling all aspects of a patient’s experience, both concerning their treatment and their overall stay at My Clinic’s facility.
• Collaborating with cross-functional teams to map the patient journey from admission to discharge, identifying touchpoints for improvement.
• Implementing changes to streamline processes and reduce potential points of frustration.
• Communicating with patients to determine their needs and identify a path toward treatment and progress.
• Empathizing with patient concerns on their path toward recovery.
• Resolving patient complaints and concerns, working with relevant departments to address issues promptly.
• Corresponding with care providers (Physicians, Nurses, etc.) to familiarize them with individual patient needs and preferences.
• Implementing patient-focused programs in a healthcare environment.
• Supervising training programs for healthcare staff to enhance their interpersonal skills, communication, and patient engagement abilities.
• Generating and delivering reports on patient progress, setbacks, and overall status.
• Performing other professional duties as assigned.

• Education Degree: Bachelor’s degree.
• Years of Experience: Experience in customer service, contact center, call center or customer care position.

• Excellent Command of oral and written English & Arabic.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills to effectively interact with patients, their families, and healthcare staff.
• Strong empathy and compassion to understand and address the emotional needs of patients and their families.
• Proficiency in conflict resolution to address patient concerns and complaints.
• Excellent problem-solving skills and the ability to strategize and devise solutions.
• Exceptional customer service skills.