Customer Services Jobs in Jeddah

• Welcome guests in a polite and friendly manner.
• Coordinate seating for customers and manage table set-ups.
• Upsell with the latest departmental incentives.
• Work across all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Follow cash handling procedures and manage guest queries in a timely manner.
• Ensure compliance with brand standards, local licensing laws, and health and safety legislation.
• Maintain cleanliness and comply with hotel security and fire regulations.
• Assist other departments while maintaining good relationships.

• Positive attitude and good communication skills.
• Commitment to high levels of customer service and excellent grooming standards.
• Flexibility to respond to various work situations.
• Ability to work independently or in teams.
• Previous Food and Beverage experience is an advantage.
• Knowledge of Food Hygiene Regulations.

• Greet and welcome guests with a warm demeanor.
• Manage reservations and seating arrangements effectively.
• Provide menus and share information about daily specials or promotions.
• Assist guests with inquiries about the restaurant and local attractions.
• Coordinate with kitchen and wait staff for seamless service.
• Handle cash and credit transactions accurately.
• Maintain a clean and organized reception area.
• Support wait staff during peak hours as necessary.
• Ensure compliance with health and safety regulations.

• Proven experience as a hostess or in a similar customer service role.
• Excellent communication and interpersonal skills.
• Fluency in English; knowledge of Arabic or other languages is a plus.
• Flexibility to work rotating shifts, including evenings, weekends, and holidays.
• Strong multitasking abilities and attention to detail.
• Basic math skills for handling bills and transactions.
• Professional appearance and grooming standards.
• A high school diploma or equivalent; hospitality-related education is a plus.

• Customer Service: Greet customers promptly and courteously, assist with inquiries about products, prices, and store policies, process payments accurately, issue receipts, handle returns or exchanges, and resolve customer complaints professionally.
• Cash Handling: Operate the cash register, balance the drawer at the end of each shift, follow cash handling procedures, and complete daily deposits.

• Strong customer service skills
• Math skills with attention to detail
• Proficient in cash handling and basic computer skills
• Strong teamwork and problem-solving abilities

• Experience in retail or customer service
• Knowledge of furniture products
• Professional appearance and a positive attitude

• Handle customer inquiries via phone, email, chat, or in person in a professional and timely manner.
• Resolve customer complaints and issues with empathy and efficiency.
• Provide accurate information about products and services.
• Process orders, forms, and requests.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with other departments to ensure customer satisfaction.

• Bachelor’s degree.
• Fresh graduate or Proven experience in a customer service role is plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment.
• Proficiency in using computers and customer service software.

• 5000sr salary package.
• Medical insurance.
• Flexible shift.
• Supportive team environment.
• Opportunities for growth and development.

• Deliver consistently professional, friendly, and engaging service to guests.
• Welcome guests to the assigned outlet and assist them by conducting them to their tables.
• Handle outlet reservations and answer telephones in an impeccable manner.
• Prepare the outlet for business along with the service team.
• Ensure cleanliness and maintenance of the outlet and entrance area.
• Maintain close, friendly contact with guests to assure their well-being.
• Have a thorough knowledge of menus and promotions to recommend to guests.
• Contribute to the outlet's database management.
• Ensure guest satisfaction at the time of departure.

• a diploma/degree in hospitality;
• previous experience in the Food & Beverage Department within a hotel;
• polite and sophisticated manner with excellent command of the English language;
• additional language skills are an advantage.

• Service orientation and commitment to exceeding guest expectations.
• Strong interpersonal skills with a positive attitude and a welcoming smile.
• Adherence to professional appearance and grooming standards.
• Understanding the job, taking responsibility, adaptability, and teamwork.

We’re looking for a motivated Sales Representative to drive sales, build client relationships, and help grow our customer base.

• Handle inbound and outbound calls.
• Respond to customer inquiries and resolve issues efficiently.
• Provide information about products and services.

• Fluency in English.
• Excellent verbal and written communication skills.
• Strong customer service skills with the ability to manage difficult customers.
• Proficiency in using computer systems and various software applications.
• Previous experience in a call center or customer service role is a plus.

• Achieve sales targets.
• Communicate effectively with clients.
• Present products and services persuasively.
• Follow up post-sale to ensure customer satisfaction.

• Excellent communication and persuasion skills.
• Ability to adapt and travel as needed.
• Strong discipline and resilience.

• Greeting patients and ensuring a warm welcome.
• Scheduling appointments efficiently.
• Managing phone calls with professionalism.
• Performing general receptionist duties.

• Appointment Scheduling and Phone Etiquette skills.
• Experience with Receptionist Duties.
• Familiarity with Medical Terminology.
• Knowledge of Medical Office operations.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced environment.
• Previous experience in a similar role is a plus.
• High school diploma or equivalent; additional qualifications are a plus.

• Orchestrate digital content strategies and manage a comprehensive social media content calendar.
• Oversee content execution, ensuring all translated materials are developed into creative assets.
• Design and implement innovative marketing strategies to maximize content dissemination.
• Handle daily management of social media channels, adapting content for each platform.
• Create engaging multimedia content and consistently publish original material.
• Establish partnerships with influencers and manage social media communities.
• Align content strategy with overall marketing objectives while collaborating with cross-functional teams.
• Monitor industry trends and competitor activities to identify growth opportunities.
• Develop strategies to enhance social media engagement and increase audience interaction.
• Analyze performance metrics and report key insights to stakeholders.

• Strong understanding of social media platforms with a minimum of 4 years of experience.
• Creative vision and ability to generate engaging ideas.
• Excellent copywriting and content management skills.
• Proficient analytical skills to assess social media data.
• Outstanding interpersonal and communication abilities in both English and Arabic.

• Expertise in using social media analytics tools.

A hotel group in Riyadh announces its desire to employ Saudi men and women for the position:

💼 Hotel Receptionist

📍Work Locations:

· Jeddah·

📋 Job Description:

- Welcoming guests in a professional manner

- Processing check-in and check-out procedures

- Responding to inquiries

- Providing necessary support to ensure a distinguished hospitality experience for guests

🔹 Conditions:

· The applicant must be a Saudi national

· A recent graduate in hospitality or related fields, or have at least one year of experience in hotel reception

· Neat appearance and good communication skills

💰 Salary:

5000 Saudi Riyals (including housing and transportation allowance)

• Requirements:
• The applicant must have a private car.
• Experience in the retail sector.

• Welcoming guests warmly and professionally, and directing them to their tables.
• Managing reservations using the designated system and informing guests of any changes or delays in their bookings.
• Presenting menus and explaining special dishes.
• Coordinating special needs with the service team, such as food allergies.
• Responding to guest inquiries and providing suggestions based on their preferences.
• Maintaining cleanliness and organization in the reception area and supporting the team in various tasks.

• Nationality: Saudi only.
• Qualification: Diploma in hospitality or customer service or equivalent.
• Experience in hospitality or reception is preferred.
• Proficiency in English and use of reservation systems and computers.
• Strong communication skills and ability to manage time.
• Commitment to the specified dress code according to company standards.

• Welcoming guests and providing them with the required support.
• Effectively managing reservations through hotel booking software.
• Communicating in excellent English.
• Adapting to changing work shifts.

• Ages 24 to 30.
• Certificates or experience in hospitality and tourism are preferred.
• Full knowledge of hotel reservation programs.

• Managing all social media accounts (Instagram, TikTok, Twitter, Snapchat, LinkedIn, website).
• Creating a monthly content strategy in collaboration with the marketing team.
• Crafting posts and writing attractive and professional Captions (in Arabic).
• Implementing creative Storytelling campaigns to showcase projects and real estate units in an emotional and appealing way.
• Monitoring and analyzing account and post performance and providing periodic reports (Analytics).
• Interacting and responding to comments and inquiries in coordination with sales.
• Monitoring real estate market trends and innovating fresh content that aligns with the target audience.
• Managing advertising content and updating promotional offers concurrently with the campaigns team.
• Coordinating with the photographer and editor to ensure that the content is presented attractively and consistently with the visual identity.

• At least two years of experience in managing social media platforms.
• The ability to write marketing and creative content professionally.
• The ability to analyze data using tools like Insights and Google Analytics.
• A passion for creating real estate content and knowledge of the characteristics of the Saudi audience.
• Skill in coordinating ideas with the design and editing team.
• Experience or background in the real estate sector is preferred.

• Competitive monthly salary + performance bonuses.
• Opportunity for creativity and innovation in a developed marketing environment.
• Continuous support for skill development and obtaining accredited certificates.
• Flexibility in execution within an integrated and visual marketing plan.