Customer Services Jobs in Jeddah

More than 49 Customer Services Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Call Center Agent

Call Center Agent

📣 Job Ad

AlBorg Diagnostics

Full-time
Join AlBorg Diagnostics as a Call Center Agent!
AlBorg Diagnostics is a prominent leader in the field of diagnostic health services, dedicated to providing exceptional care and precise results. We are looking for enthusiastic individuals to join our team as Call Center Agents.

About the Role:
In the role of a Call Center Agent, you will be the first point of contact for our clients, ensuring their inquiries are addressed and their experiences with us are positive. You will manage high volumes of inbound and outbound calls while delivering exceptional customer service.

Responsibilities:
  • Handle a high volume of inbound calls with professionalism and efficiency.
  • Provide precise information regarding diagnostic services and assist with appointment scheduling.
  • Resolve customer issues while following established procedures.
  • Document customer interactions accurately in our system.
  • Collaborate with team members to improve service quality and share knowledge.
  • Follow scripts and guidelines to ensure consistent communication.
  • Meet or exceed individual and team performance targets.
  • Maintain updated knowledge of our services, products, and industry trends.

Requirements:
  • Previous experience in a call center or customer service role is an advantage.
  • Strong verbal and written communication skills.
  • Exceptional problem-solving abilities and attention to detail.
  • Able to multitask and prioritize responsibilities in a fast-paced environment.
  • Comfortable using various software applications and CRM systems.
  • Fluency in both English and Arabic is preferred.
  • Positive attitude and a commitment to excellent customer service.
  • Flexibility to work in various shifts, including nights and weekends.

breifcase2-5 years

locationJeddah

8 days ago
Hotel Receptionist

Hotel Receptionist

📣 Job Ad

Hilton Hotels & Resorts

Full-time
Join Hilton as a Receptionist!
As a receptionist at Hilton, you will play a vital role in creating exceptional experiences for our guests. Your primary responsibility will be to provide high-quality reception services, ensuring that every guest feels welcomed and valued from check-in to check-out.

Key Responsibilities:
  • Achieve positive outcomes from guest queries in a timely and efficient manner.
  • Ensure an efficient reception experience, including check-in and check-out.
  • Complete necessary audit procedures as required.
  • Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
  • Deliver a high level of customer service at all times.
  • Attend training courses and assist with team development as needed.
  • Maximize room occupancy using up-selling techniques.
  • Follow procedures for accepting foreign currencies, credit cards, and cash.
  • Adhere to hotel security, fire regulations, and health and safety legislation.
  • Maintain company brand standards and assist other departments as necessary.

What We Are Looking For:
  • Previous experience in a customer-focused industry.
  • Completed high school certificate or equivalent.
  • Positive attitude and strong communication skills.
  • Commitment to delivering exceptional customer service.
  • Excellent grooming standards.
  • Ability to work independently and as part of a team.
  • Competent IT proficiency.

Additional Advantages:
  • Experience in cash handling is a plus.

Join Us at Hilton:
Working at Hilton means becoming part of a global team dedicated to delivering exceptional hospitality. We pride ourselves on creating remarkable experiences for guests every day. Be a part of our vision to fill the earth with the light and warmth of hospitality!

breifcase2-5 years

locationJeddah

24 days ago
Receptionist

Receptionist

📣 Job AdNew

Raffles Hotels & Resorts

Full-time
Join Our Team!
We are seeking a professional and friendly Receptionist / Front Desk Agent to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees.

Key Responsibilities:
  • Greet and direct visitors, ensuring a warm and professional welcome.
  • Answer and manage incoming phone calls, emails, and other communications.
  • Schedule appointments and maintain calendars for executives and meeting rooms.
  • Perform administrative tasks such as data entry, filing, and document preparation.
  • Coordinate with other departments to ensure smooth office operations.
  • Manage incoming and outgoing mail and packages.
  • Maintain a clean and organized reception area.
  • Assist with basic office maintenance and supply inventory.
  • Support other administrative staff as needed.
  • Ensure security protocols are followed by monitoring visitor access.

Qualifications:
  • Saudi nationality (as specified for this position).
  • Excellent verbal and written communication skills in both Arabic and English.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong multitasking abilities and time management skills.
  • Customer service orientation with a friendly and professional demeanor.
  • High school diploma or equivalent (required).
  • Bachelor's degree in Hospitality Management or related field (preferred).
  • Previous experience as a receptionist or front desk agent (preferred).
  • Experience in hospitality or customer service industry (preferred).
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Excellent organizational skills and ability to prioritize tasks effectively.
  • Adaptability and willingness to learn new skills and technologies.

About Raffles Hotels & Resorts:
Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created. At each landmark address, distinguished guests and residents will find a world of timeless elegance and enchanted glamour, where Raffles’ renowned legacy of gracious service knows no bounds. Raffles champions fine art and design, and fosters culture in all its forms, guiding guests to make discoveries in their own time and way.

breifcase2-5 years

locationJeddah

about 19 hours ago