Call center agent Jobs in Jeddah

Join Our Team as a Call Center Agent!
At 2P Perfect Presentation, we are looking for a highly motivated and customer-oriented Call Center Agent to be part of our team in Jeddah, Saudi Arabia. As a Call Center Agent, you'll play a crucial role in handling customer inquiries and resolving issues while providing excellent customer service.

Key Responsibilities:

• Answer inbound calls and respond to customer inquiries in a professional manner.
• Provide accurate and timely information to customers, ensuring satisfaction.
• Resolve customer complaints by investigating problems and developing solutions.
• Follow up on unresolved issues to ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Collaborate with team members for effective issue resolution.
• Upsell products and services when appropriate.
• Stay updated on product knowledge and company policies.
• Adhere to call center scripts and guidelines to maintain service quality.
• Meet or exceed call center performance metrics.

Requirements:

• Previous experience in a call center or customer service role is preferred.
• Excellent verbal and written communication skills in Turkish, French, Malay, and Urdu.
• Strong problem-solving and decision-making abilities.
• Ability to work in a fast-paced environment.
• Strong attention to detail, multitasking, and prioritization skills.
• Positive and professional attitude with flexibility to work in shifts.
• Proficient in using call center software and applications.
• Strong knowledge of customer service principles.

Join Our Team as a Call Center Agent!
We are seeking a motivated Call Center Agent to join our team in Jeddah, Saudi Arabia. The ideal candidate will possess excellent communication skills and the ability to manage customer inquiries with professionalism and efficiency.

Responsibilities:

• Answer inbound calls from customers regarding automotive services, products, and inquiries.
• Maintain up-to-date knowledge of the company's products, services, and promotions.
• Document customer interactions, concerns, and resolutions in the company's CRM system.
• Provide accurate information to customers while maintaining a high level of customer satisfaction.
• Adhere to call center scripts and guidelines to provide consistent and high-quality customer service.

Requirements:

• Bachelor's degree or diploma.
• Prior experience in an automotive or customer service call center environment is a plus.
• Positive attitude and good communication skills.
• Excellent problem-solving skills and attention to detail.
• Availability to work flexible hours.

At Nissan, we believe that the differences among us - including race, gender, age, mindset, religion, and disabilities - make us stronger and enable us to better serve our customers and communities. We are committed to creating positive change through transparency and inclusivity throughout the career journey.

Join Our Team as a Call Center Agent!
We are seeking a motivated Call Center Agent to join our team in Jeddah, Saudi Arabia. The ideal candidate will possess excellent communication skills and the ability to manage customer inquiries with professionalism and efficiency.

Responsibilities:

• Answer inbound calls from customers regarding automotive services, products, and inquiries.
• Maintain up-to-date knowledge of the company's products, services, and promotions.
• Document customer interactions, concerns, and resolutions in the company's CRM system.
• Provide accurate information to customers while maintaining a high level of customer satisfaction.
• Adhere to call center scripts and guidelines to provide consistent and high-quality customer service.

Requirements:

• Bachelor's degree or diploma.
• Prior experience in an automotive or customer service call center environment is a plus.
• Positive attitude and good communication skills.
• Excellent problem-solving skills and attention to detail.
• Availability to work flexible hours.

At Nissan, we believe that the differences among us - including race, gender, age, mindset, religion, and disabilities - make us stronger and enable us to better serve our customers and communities. We are committed to creating positive change through transparency and inclusivity throughout the career journey.

Join Bupa Arabia as a Customer Service Specialist!
In this role, you will provide exceptional customer service and leverage your professional communication skills to assist our clients effectively.

Key Responsibilities:

• Provide accurate information about Bupa Arabia's network, products, and services to ensure customer satisfaction.
• Address and resolve customer complaints with minimal intervention from supervisors.
• Identify recurring issues and communicate them to appropriate teams for prompt corrective action.
• Utilize various systems for claims research, preauthorizations, and contract interpretation.

Required Skills:

• Experience in customer service or call centers.
• Strong analytical and problem-solving abilities.
• Capacity to handle multiple tasks in a fast-paced environment.
• Excellent follow-up and conflict-resolution skills.

Join us to deliver top-notch service and be part of a dedicated team at Bupa Arabia!

Join Bupa Arabia as a Senior Associate – Call Center!
As a vital part of our team, you will be responsible for providing exceptional customer service and professional communication skills. You will maintain an in-depth knowledge of all Bupa Arabia departments, products, and services to ensure that customers receive accurate information confidently.

Your Responsibilities:

• Provide comprehensive customer service and handle inquiries with professionalism.
• Identify recurring problems and direct information for prompt corrective actions.
• Utilize multiple systems for preauthorizations, claims, and contract interpretation.
• Understand and interpret client and provider contracts while assisting callers.
• Strive for customer satisfaction and continuous improvement in service delivery.
• Competently deal with customer complaints to resolve issues efficiently.

Skills Required:

• Experience in Customer Service or Call Center environments.
• Proficient in using personal computers and navigating software applications.
• Ability to multi-task in a fast-paced environment and work effectively under stress.
• Strong troubleshooting, problem-solving, and analytical skills.
• Excellent follow-up skills and the ability to manage conflict tactfully.

Join Our Team as a Senior Associate – Call Center!

At Bupa Arabia, we are committed to delivering exceptional customer service. As a Senior Associate in our Call Center, you will play a critical role in supporting our customers by providing high-quality service and professional communication. Your ability to maintain thorough knowledge of all departments and Bupa Arabia's network will enable you to assist customers with confidence.

Key Responsibilities:
- Provide accurate information regarding networks, treatments, and paperwork requirements.
- Identify and report recurring issues to allow for prompt corrective actions.
- Use and interpret multiple systems for preauthorizations, claims research, and provider network status.
- Understand client and provider contracts in handling calls effectively.
- Ensure customer satisfaction and continuously improve service delivery.
- Resolve complaints with minimal supervisor intervention.

Required Skills:
- Experience in Customer Service or Call Center environments.
- Proficiency in using personal computers and navigating software applications.
- Ability to multitask in a fast-paced environment and work well under stress.
- Strong problem-solving skills and the ability to handle conflict professionally.
- Excellent follow-up skills and a commitment to customer satisfaction.

Responding to travelers' inquiries and guiding them, 6 working days a week, day off