Guest Services Associate Jobs in Jeddah

Join CMA CGM as a Customer Service Officer!
At CMA CGM, we take pride in providing high-quality transport services for cargo, backed by knowledgeable and motivated industry professionals. We are excited to expand our team and invite you to contribute to our mission as a Customer Service Officer in Jeddah.

Key Responsibilities:

• Act as the single-entry point for all customer care queries, ensuring full case ownership throughout the lifecycle.
• Respond to customer communications, including calls, cases, and chats, within specified SLA timelines.
• Handle customer complaints and shipment disruptions professionally and efficiently, coordinating with internal teams for timely resolutions.
• Keep customers informed about operational updates, such as vessel delays and rollovers.
• Monitor and review customer KPIs like FCRR, TAT, and NPS while conducting regular meetings to promote continuous improvement.
• Identify and promote value-added services to enhance customer experience.

Qualifications:

• 2-5 years of experience in Shipping & Logistics.
• Strong relationship management skills with customers and vendors.
• Ability to drive change, innovation, and process improvement.
• Excellent communication and decision-making skills.
• Proficient in MS Office applications.

Join us in making CMA CGM a leader in the global logistic solutions industry!

About the Company:
Longevity Wellness Hub is dedicated to elevating the human experience by helping people age well and live better. The hub integrates quantum frequency scanning, advanced fitness protocols, and biohacking technologies to support holistic health and performance. Services are designed to optimize physical, mental, and emotional well-being through personalized, data-driven approaches. In addition to its cutting-edge tools, Longevity Wellness Hub fosters a supportive community through events, workshops, and shared wellness experiences.

Role Description:
This is a full-time, on-site Administrative Assistant role based in Jeddah. The Administrative Assistant will manage day-to-day office operations, including scheduling appointments, greeting clients, and maintaining a welcoming reception area. Responsibilities include:

• Handling phone calls and messages
• Responding to emails and supporting visitor inquiries with professional and courteous communication
• Organizing files and records
• Preparing basic reports
• Supporting executives with calendar coordination
• Assisting with logistics for community events and wellness sessions

Collaborating closely with the wellness and operations teams to ensure smooth, efficient administrative support for all hub activities.

Qualifications:

• Strong Administrative Assistance and Executive Administrative Assistance skills
• Professional Phone Etiquette and Communication skills
• Solid Clerical Skills including filing, data entry, document preparation, and basic record-keeping
• High level of organization and attention to detail
• Proficiency with common office software
• Customer service mindset with a friendly, respectful, and inclusive approach
• Ability to work on-site in Jeddah
• Previous experience in an administrative or front-desk role is an advantage
• Relevant diploma or degree in business administration or a related field is preferred

Join Abdullah Hashim Company Limited as a Sales Coordinator
We are seeking motivated and detail-oriented candidates to join our team and gain valuable experience in the sales field. As a Sales Coordinator, you will play a pivotal role in supporting our sales operations and ensuring excellent customer service.

Key Responsibilities:

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers professionally.
• Manage the showroom reception area to ensure a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Help organize showroom events, promotions, and campaigns.
• Ensure prompt responses to customer queries and assist in complaint resolution.

Requirements:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

Join us at Abdullah Hashim Company Limited and kickstart your career in a dynamic environment!

Communication skill - Response speed - Data analysis - Staff management - Task distribution - Work pressure management

About the Role

Everhires is seeking Restaurant Staff to join a hospitality company in Jeddah. This company focuses on premium coffee experiences, fresh bakery products, and delivering exceptional customer service. They aim to create a welcoming atmosphere through high-quality food, specialty coffee, and memorable guest experiences, driven by a commitment to quality, teamwork, and attention to detail.

This is a full-time opportunity located in Jeddah, Makkah, Saudi Arabia. The company is looking for individuals with 2-5 years of experience to contribute to various roles within their establishment.

Key Responsibilities

• Welcome guests professionally and manage seating arrangements to ensure a smooth service flow (Reception/Host).
• Supervise daily floor operations, support service staff, and uphold customer service standards in a busy coffee shop environment (Captain).
• Prepare and serve specialty coffee beverages with precision, including espresso preparation and latte art (Barista).
• Assist the Pastry Chef in preparing pastries and desserts, contributing to kitchen operations while adhering to quality and hygiene standards.
• Support daily bakery operations by assisting with dough preparation, baking, and general pastry production.

Qualifications and Requirements

• Previous experience in a hospitality setting is preferred for the Reception/Host role.
• Demonstrated experience in espresso preparation and latte art is required for the Barista position.
• Basic experience in dough preparation, baking, and pastry production is necessary for the Bakery Assistant role.

Required Skills

• Exceptional customer service and strong communication abilities.
• Proficiency in espresso preparation and latte art.
• Knowledge of specialty coffee standards.
• Skills in pastry preparation and dessert production.
• Adherence to hygiene standards.
• Competence in dough preparation and baking.

Work Environment and Details

The role is based in Jeddah, Makkah, Saudi Arabia. This is a full-time position. The company is seeking candidates with 2-5 years of experience in relevant hospitality roles.

About the Role

SDGs @ IsDB Group is seeking a Technical Support Officer to join their team in Jeddah, Makkah, Saudi Arabia. This role is crucial for supporting the planning, coordination, and execution of Staff Social Club (SSC) events and activities, ensuring effective management of technical, operational, and stakeholder engagement aspects. The position is a contract-based role within the Corporate Services Complex, Human Resources Management Department, under the IsDB Staff Social Club division.

The Technical Support Officer will play a key role in enhancing staff engagement, collaboration, and workplace well-being through well-organized and impactful events. This role contributes to a positive organizational culture and aims to improve staff morale through recreational, cultural, social, and wellness initiatives.

Key Responsibilities

• Plan, organize, and execute SSC events, activities, and engagement initiatives, developing event concepts, schedules, implementation plans, and logistical arrangements.
• Coordinate event timelines and ensure timely execution of all event-related activities, adhering to approved standards, budgets, and timelines.
• Manage the end-to-end event lifecycle, including conceptualization, logistics coordination, budgeting support, communication, and post-event evaluation.
• Coordinate with vendors, venues, suppliers, and service providers, monitoring performance to ensure quality and cost-effectiveness.
• Support procurement and administrative processes for event requirements and oversee event setup, operational readiness, and on-site coordination.
• Support the development of initiatives that foster staff engagement, collaboration, and workplace well-being, coordinating recreational, cultural, social, wellness, and seasonal activities.
• Gather staff feedback and participation insights to improve future events and initiatives, promoting inclusive and engaging activities.
• Coordinate with internal business units and supporting functions to facilitate successful event delivery and engage with staff and stakeholders to identify engagement opportunities and event requirements.
• Support cross-functional collaboration to enhance the quality and effectiveness of SSC activities.
• Identify opportunities to improve event management processes and staff engagement initiatives, proposing creative ideas and innovative activities.
• Support the digitalization and streamlining of event registration, tracking, and feedback mechanisms.
• Support the development of event announcements, invitations, awareness materials, and internal promotional campaigns.

Qualifications and Requirements

• Bachelor's degree in Event Management, Business Administration, Human Resources, Marketing, Communications, or a related field.
• Professional certification in Event Management or a related discipline is an advantage.
• Relevant experience in event coordination, staff engagement initiatives, or similar roles is desirable.
• Proficiency in English is mandatory. Knowledge of Arabic and French is preferred.

Required Skills

• Strong organizational and stakeholder management skills.
• Ability to manage multiple events and initiatives simultaneously.
• Creativity and attention to detail.
• Ability to maintain high service quality and staff satisfaction.
• Good communication and coordination skills.
• Ability to work collaboratively across functions.
• Basic knowledge of budgeting support and vendor coordination.

Work Environment and Contract Details

This is a contract-based position for a Technical Support Officer - Staff Social Club, operating as supplemental workforce through a third-party contract. The role is located in Jeddah, Makkah, Saudi Arabia. The required experience is 0-1 years.

Application Information

To complete your application, please submit the following documents: Resume/CV, Copy of passport, and Academic certificate. The closing date for applications is 7-Jul-2026.

The Islamic Development Bank (IsDB) does not request payments of any kind from applicants throughout the recruitment process. The IsDB also does not request information on applicants' bank accounts and declines all responsibility for fraudulent publications of job posts or job offers in its name.

About the Role

Business Professional Services (BPS) is hiring for the position of Warehouse Keeper / Cashier for supermarket operations. This role is essential to support the daily operations of supermarkets and grocery stores in the Western Region of Saudi Arabia, specifically in Jeddah and Makkah. This is a suitable opportunity for individuals seeking to gain experience in supermarket operations and inventory management.

Key Tasks and Responsibilities

• Accurately receive, arrange, and monitor store or warehouse inventory to ensure its availability and correctness.
• Provide essential support for daily supermarket and grocery operations, contributing to smooth and efficient workflow.
• Perform cashier duties as needed, handling transactions accurately and providing excellent customer service.
• Regularly check inventory levels to identify restocking needs and maintain organized storage areas.
• Strictly adhere to company procedures for receiving, storing, and issuing products.

Qualifications and Requirements

• Previous experience in supermarkets, grocery stores, warehouses, as a warehouse keeper, or cashier is preferred.
• The applicant must be currently residing in the Western Region of Saudi Arabia, with preference for candidates residing in Jeddah, Makkah, Madinah, Taif, or Yanbu.
• The applicant must possess a valid and transferable Iqama (residency permit).
• The current sponsor must provide a No Objection Certificate (NOC) for the transfer of sponsorship.
• The current residency profession should not pose any issue in the sponsorship transfer process.
• Ability to attend a medical examination in Jeddah before the sponsorship transfer application procedures begin.
• Demonstrate a strong commitment and readiness to join the team immediately upon offer acceptance.

Required Skills

• Proficiency in supermarket and grocery store operations.
• Experience in warehouse operations and warehouse keeper duties.
• Competence in performing cashier tasks.
• Skills in inventory management and checking inventory levels.
• Knowledge of procedures for receiving, storing, and issuing products.

Additional Job Details

This is a full-time position requiring 0-1 year of experience. The monthly salary is SAR 1,600, inclusive of a food allowance. The company provides accommodation, and the contract duration is one year.